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Bet365 Pros & Cons
What Users Say About The Overall Experience at Bet365
Overall, the sports betting app has received mixed reviews from users. Below is a breakdown of the main points:
Odds & Pricing:
- Dissatisfaction with speed in locking in bets, lower payout odds compared to competitors, and voiding of bets due to player injuries.
- Some users appreciated the app for its decent odds, great odds boosts, and fast payments.
Functionality & User Experience:
- Positive feedback for the user-friendly interface and efficient deposit/withdrawal processes.
- Negative feedback centered around issues with location verification, app performance, and customer service.
Cashiering:
- Problems reported with depositing funds, withdrawing winnings, and utilizing the cash-out option.
- Positive experiences noted for quick payouts and easy access to funds.
Market Coverage:
- Users liked the wide variety of sports and betting options available.
- Complaints focused on limited betting options during live games, difficulties with making parlay bets, and handling of voided bets.
Support:
- Majority of users reported negative experiences with support, citing account suspensions or closures without clear explanations, slow response times, and inability to access winnings or deposits.
- A minority of users had positive interactions with customer service.
Bonuses & Promotions:
- Some users commended the app for its generous introductory offers and variety of boost options.
- Many users expressed dissatisfaction due to issues with receiving promised bonuses and promotions.
Conclusion:
While the sports betting app has some positive features, it also has significant issues that need to be addressed to enhance the user experience.
Key Statistics & Features
Below are some of the key features and information about Bet365 Sportsbook. If you find yourself asking ‘what is Bet365?’ this information should provide a basic outline.
| Feature | Detail |
|---|---|
| Founded | Online Betting UK - 2000 |
| Online (U.S.) | 2019 |
| Headquarters | Stoke-on-Trent, England |
| Welcome Offer | Bet $1 & Get $365 in Bonus Bets |
| Min. Deposit | $10 |
| Betting App | iOS & Android |
| Desktop | Yes |
| Withdrawal Time | ~1-5 days |
| Payment Methods | Credit Card, Debit Card, e-Wallets, Bank Transfers, In-Person |
| Support | 24/7 Live Chat, Email, Phone, Social Media |
| Leagues | 20+ NFL, NBA, NHL, MLB, etc. |
| Available | AZ, NJ, CO, OH, IN, NC, LA, VA, IO, KY, and Ontario |
Bet365 Bonuses
Bonuses User Reviews
The overall sentiment towards the bonuses and promotions on the sports betting app is mixed. Below is a detailed overview of the main points:
Positive Experiences (40% of Users):
- Generous introductory offers, such as a $150 bonus bet after a $5 bet.
- Ability to split bonus bets and the inclusion of free-to-play daily lineups.
- Variety of boost options available.
Negative Experiences (60% of Users):
- Issues with receiving promised bonuses and promotions despite meeting all requirements.
- Missing referral credits and new user bonuses.
- Disappearance of bonus bets and unexpected deductions from cash bets when a bonus was applied.
- Poor customer service with slow response times and technical issues, such as app freezing during support contact.
- Users being banned from promotions or having their betting activity limited.
Conclusion:
While the app offers a variety of bonuses and promotions that some users find appealing, there are significant issues with delivery and management of these bonuses. Improvements are needed in the clarity and transparency of bonus bet terms and conditions, ensuring that bonus bets are awarded as promised, and enhancing customer support response times and technical stability.
Where is Bet365 Legal?
Bet365 provides legal and regulated sports betting platforms in a growing number of U.S. states to bettors over the age of 21.
The sportsbook is currently available in:
New Jersey | Colorado | Ohio | Virginia | Iowa | Kentucky | North Carolina | Louisiana | Indiana | Arizona |
Within the US, Bet365 is offered in multiple languages, which can be changed in the footer menu.
The Bet365 sportsbook is also in Canada. Users north of the border can access the Bet365 website and sportsbook in the province of Ontario.
User Experience
The Bet365 website utilizes its well-known green and gray color scheme, as it has since its inception. On the main interface, betting options are presented, with a design that aims for organization.
The platform's loading speed can vary depending on the user's internet connection and the Bet365 app can be slow in certain locations. The site has structured menus and tabs for navigation. A sitemap is available in the footer, listing the platform's features and sections.
Signing Up at Bet365
Signing up at Bet365 sportsbook is a streamlined process, especially compared to other sportsbooks, as it conveniently places all necessary steps on a single screen.
Here’s a step-by-step guide:
- Visit the Bet365 Website: Start by navigating to the Bet365 website. Once there, look for a yellow "Join" button, which is typically prominent on the homepage.
- Open an Account: After clicking the join button, you'll be taken to the account creation screen. Here, you'll need to fill in various details:
- Country of Residence: Select your current country of residence from the dropdown menu.
- Personal Information: This includes your full name and date of birth.
- Social Security Number: Bet365 requires the last four digits of your Social Security Number for identity verification.
- Contact Information: Provide your email address and phone number.
- Address: Enter your current residential address. Bet365 confirming a location where it is legal to bet is a critical step.
- Login Information: Choose a username and password for your Bet365 account.
- Bonus Code (Optional): If you have a promotional or bonus code whether it's Bet365 sign-up bonus for Canada or the United States — or some other kind of promotion — you can enter it here. This step is optional.
- Terms and Conditions: Finally, read the terms and conditions of the site. You must agree to these to complete the sign-up process.
Once all the information is filled in, review it to ensure accuracy, agree to the terms and conditions, and then submit your application to create your account.
The fact that Bet365 has consolidated all these steps into one screen makes the process more user-friendly and efficient, allowing you to quickly start using their services once Bet365's confirming of your location is complete.
Remember, it's important to provide accurate information and to read the terms and conditions carefully to understand your rights and responsibilities as a user.
Bet365 Betting Apps
Bet365 Betting App User Experience
The Bet365 mobile app, available on both iOS and Android platforms, is designed to cater to the online betting and gaming needs of users in the United States and Canada who would rather wager on their phone than use the Bet365 website on desktop. It offers a range of sports betting options, including in-play betting, which allows users to bet on ongoing games.
The app features a comprehensive selection of sports and events, including popular North American sports leagues. The user interface is streamlined and intuitive, facilitating easy navigation and quick access to various sports, betting options, and account management features.
For Apple users, the iOS app is compatible with a variety of mobile devices, ensuring a consistent experience across different screen sizes and resolutions. Android users benefit from a similar level of compatibility and performance. Both versions of the app offer secure deposit and withdrawal options, adhering to the regulatory requirements of the respective countries. Live streaming of select sports events is also available, enhancing the overall user experience. The Bet365 app is rarely slow. Its performance, speed, and stability are generally well-received, providing a reliable platform for mobile betting and gaming.
What Real Users Say About the Betting App Experience
The sports betting app has received a range of reviews, highlighting both positive and negative experiences regarding its functionality and user experience. Below is a detailed breakdown:
Positive Experiences:
- User-Friendly Interface: Many users praised the app's intuitive layout, easy navigation, and straightforward process for placing bets.
- Quick Deposit & Withdrawal: Users appreciated the fast deposit and withdrawal process, along with early payout options.
- Variety of Sports: The app's diverse selection of sports and betting options were noted as major strengths.
- Bonus Bets Feature: The ability to split bonus bets rather than using them all at once was well-received.
Negative Experiences:
- Location Verification Issues: The most common complaint was the app's malfunctioning location verification feature, which was described as slow and unreliable, causing difficulties in placing bets.
- Performance Problems: Users reported frequent glitches, slow loading times, and app crashes, particularly when trying to place bets or navigate through different sections.
- Customer Service Complaints: Many users found customer support unresponsive and unhelpful when dealing with app-related issues.
- Depositing & Withdrawing Difficulties: Some users experienced slow processing times or failed transactions when depositing or withdrawing funds.
- Live Betting Errors: Reports of bets being marked as losses during live games, even when they should have been wins, added to user frustration.
Conclusion:
While the sports betting app offers a user-friendly interface, quick deposit/withdrawal options, and a variety of sports to bet on, it also suffers from significant issues related to location verification, performance, and customer service. These issues have resulted in a largely negative user experience, indicating that improvements are necessary to enhance overall app functionality and user satisfaction.
Sports & Leagues at Bet365
Betting Markets
Bettors can expect many types of bets to compliment betting trends and that cater to various preferences.
Here are some of the common options regularly accessible at the Bet365 website and on its apps:
| Bet Type | Bet365 Offers |
| Moneyline | ✔ |
| Point Spread | ✔ |
| Over/Under (Totals) | ✔ |
| Props (team/player/score) | ✔ |
| Futures | ✔ |
| Parlays | ✔ |
| Teasers | ✔ |
| Live In-Play Betting | ✔ |
| Asian Handicap | ✔ |
| Half-time/Full-time | ✔ |
| Outrights | ✔ |
| Accumulators | ✔ |
| Period Betting | ✔ |
| If Bets | ✔ |
What Users Say About Bet365's Markets
The reviews for the market coverage of this sports betting app reveal a mix of positive and negative experiences. Below is a detailed overview of the main points:
Positive Experiences:
- Wide Variety of Sports: Users praised the app’s extensive sports coverage, making it a preferred platform for sports like soccer.
- Fast Payouts: Many users appreciated the quick payouts when placing bets.
- Wide Selection of Betting Options: Commended for its broad range of games, betting options, and exceptional parlay building capabilities.
- Unique Features: Users liked the inclusion of win locks, variety of boosts, and bonus bets from free-to-play daily lineups.
- User Preference: Some users consider it their go-to app for betting due to its extensive market coverage and special betting features.
Negative Experiences:
- Limited Betting Options During Live Games: Complaints about restricted betting options, especially during live games, and difficulties in placing parlay bets involving multiple players from the same game.
- Handling of Voided Bets: Users expressed frustration with the app’s approach to voided bets—voiding the entire leg rather than recalculating odds when a player does not participate.
- Location Verification Issues: Problems with location verification were frequently mentioned, causing difficulties in accessing the app and placing bets.
- Outdated Interface: Described as having an outdated interface, with some users comparing it to "Windows 2000."
- Availability in Certain States: Lack of clarity regarding state availability, leading some users to deposit funds only to find out the app is not available in their state.
- Game Suspensions: Reports of games being suspended without apparent reasons, especially when users were waiting for the last game in a parlay.
- Technical Issues: Frequent app crashes, location loss, and glitches that require users to uninstall and reinstall the app multiple times.
Conclusion:
While the app covers a wide variety of sports and offers some unique features that appeal to certain users, it also has several issues that negatively impact the overall experience. Improvements are needed in the availability of live game betting options, the handling of voided bets, user-friendliness in placing parlay bets, and overall app stability. Addressing these concerns will help enhance user satisfaction and retention.
Bet365 Odds
In evaluating sportsbooks, one of the key factors that seasoned bettors consider is the odds they offer. Bet365 demonstrates a unique overall pricing structure and remains competitive with other sports betting platforms in the United States and Canada.
While bettors may occasionally find more favorable odds or discover Bet 365's betting limits in specific niche markets, they will frequently find that Bet365's website consistently offers some of the most competitive odds in comparison to its competitors.
Here is how Bet365 matches up with other legal sportsbooks:
| Event/Match | Bet365 Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
| Clippers vs. Cavs, Moneyline | -125 +105 | -125 +105 | -125 +105 | -118 +100 |
| Predators vs. Senators Moneyline | -110 -110 | -110 -110 | -105 -115 | -105 -114 |
| Tyson Fury vs. Oleksandr Usyk | -138 +110 | -140 +110 | -130 Even | -138 +108 |
What Users Say About Bet365 Odds
The overall sentiment towards the odds and pricing on this sports betting app is mixed. Below is a detailed breakdown of the main points:
Negative Experiences:
- Speed in Locking Bets: Users reported issues with the app’s speed in locking in bets, particularly for parlays, leading to frequent changes in odds and bet cancellations. This has caused frustration and a perception that the app is not set up to support bettors.
- Lower Payout Odds: Many users stated that the app’s payout odds are lower compared to other betting platforms, making it less favorable for placing bets.
- Voiding Bets Due to Player Injuries: Complaints about voided bets resulting from player injuries, which lowered expected payouts, have created a negative perception among users.
- Algorithm Concerns: Some users believe the app’s algorithms kick in once they win or withdraw funds, leading to a noticeable decrease in returns on future bets.
- Sudden Errors & Lack of Live Odds Updates: Reports of sudden errors occurring during play and lack of updates on live odds have further impacted the betting experience.
Positive Experiences:
- Decent Odds & Boosts: Some users praised the app for offering decent odds, great odds boosts, and promotions that add value to their betting experience.
- Fast Payments: Positive reviews highlighted the app’s fast payment process, which made withdrawals and payouts smooth for some users.
- User-Friendly Navigation: Appreciated for its easy-to-navigate interface and the ability to watch broadcasted events in full screen.
Conclusion:
While the app offers some redeeming features like decent odds boosts, fast payments, and user-friendly navigation, the majority of users have expressed dissatisfaction with its handling of odds and pricing. Common complaints include issues with bet locking speed, lower payout odds, and voided bets due to injuries. Addressing these concerns, particularly in terms of transparency and reliability of odds, could significantly enhance the overall user experience.
Payments & Withdrawals
Bet365 Sportsbook in the U.S. and Canada offers various banking options for deposits and withdrawals, catering to different preferences. These include credit/debit cards, e-wallets, and Bet365 wire transfers to your account for withdrawals. Each method varies in processing times and limits.
The platform ensures secure transactions and complies with U.S. financial regulations for online betting and gaming. The Bet365 Canada sportsbook is similarly compliant with that nation's regulations.
Bet365 aims to process withdrawals to the same payment method used for depositing whenever possible. It is advisable to ensure that your registered payment method is the one you intend to use for withdrawals.
What Do Users Say About Bet365 Banking Options
The overall reviews regarding the cashiering experience on this sports betting app are mixed, with a significant number of users expressing dissatisfaction. Below is an overview of the main points:
Deposit Issues:
- Difficulty depositing funds into accounts, with deposits being rejected regardless of the card or bank used.
- Non-acceptance of certain payment methods such as prepaid debit cards and cash apps.
Withdrawal Concerns:
- Slow withdrawal process compared to other sports betting sites.
- Requirement to submit additional identification documents for withdrawals, which some users found intrusive.
- Reports of withdrawal requests being blocked, ignored, or delayed for further verification reviews.
Cash-Out Option Problems:
- Cash-out option frequently unavailable or not functioning when needed.
- Instances where the app did not honor cash-outs or voided bets without valid reasons.
Customer Service Complaints:
- Described as slow, unhelpful, and ineffective at resolving cashiering-related issues.
- Technical glitches, including app crashes, requiring users to uninstall and reinstall the app.
Technical & Betting Errors:
- Reports of system glitches leading to betting errors, such as bets being marked as losses when they should have been wins.
- Instances of user bets being changed or voided without explanation.
Positive Feedback:
- Praise for quick payouts and easy access to funds for some users.
- Positive mentions of early payout options and no extra fees for credit card deposits.
- Some users reported consistent cash-out availability, making the app a preferred choice.
Conclusion:
While some users had a positive cashiering experience, a significant number encountered issues with depositing funds, withdrawing winnings, and using the cash-out option. These recurring problems have led to overall dissatisfaction with the app’s cashiering process. Addressing these issues is crucial to improving the overall user experience and customer satisfaction.
Customer Support
We did an in-depth assessment of Bet365 Sportsbook's customer support system, meticulously evaluating its inner workings and responsiveness. Below, you'll find an impartial overview of our discoveries:
- Speed and Effectiveness: We contacted the Bet365 Sportsbook customer support at varying times throughout the day/night. We asked them technical questions, sports-related questions, and withdrawal questions. One thing we found is that in comparison to other online sportsbooks, Bet365 was on average slower to fully answer our questions, but, the customer support team was always friendly and eager to help.
- Live Chat: In order to access the live chat at the Bet365 website you will need to enter your name and email. Once complete the chat will commence. The Bet365 Live Chat is offered 24 hours a day and 7 days a week. It is a combination of an AI chat bot with multiple options to choose for bettors. However, our initial interaction left us puzzled, as it wasn't immediately apparent how to transition from the bot message system to connecting with a live human agent. We were eventually able to do it through the “technical” question option.
- Agent Interaction: In order to provide a comprehensive perspective on their service efficiency, we decided to undertake a thorough evaluation by conducting a 'day in the life' test by using the live chat feature on the Bet365 website multiple times.
- During this assessment, we initiated live chat sessions at four distinct hours throughout the day, with each hour slot receiving a series of five chat messages from our team. The results are as follows:
| Time | Average Response Time |
| 9:00 am ET | 4 minutes 25 seconds |
| 2:00 pm ET | 5 minutes 30 seconds |
| 7:00 pm ET | 7 minutes 47 seconds |
| 10:00 pm ET | 8 minutes 22 seconds |
Contact Bet365 Customer Support
Customer Support User Reviews
The overall user experience with the sports betting app's support is predominantly negative. Below is a detailed summary of the key points:
Negative Experiences:
- Account Suspension & Closure: Many users reported their accounts being suspended or closed without clear explanations, making it difficult to access winnings or deposits.
- Slow Response Times: Users frequently mentioned slow customer service response times, leaving issues unresolved for extended periods.
- Technical Issues: Reports of frequent glitches, slow loading times, and inaccurate real-time information significantly impacted the user experience.
- Bonus & Promotion Problems: Users were often unable to use bonus bets or promotions as intended and did not receive new user bonuses or referral credits despite meeting all the requirements.
- Location Verification Failures: Frequent failures and inaccuracies in the location verification system prevented users from placing bets and caused additional frustration.
Positive Experiences:
- A minority of users praised the app’s customer service for being helpful and responsive, addressing their concerns quickly and efficiently.
- Some positive experiences included successful resolution of issues and clear communication from the support team.
Conclusion:
While a small number of users reported positive interactions with customer support, the overwhelming majority expressed dissatisfaction. The support team needs to address issues such as unclear account suspensions, bonus handling problems, and slow response times to improve user satisfaction and trust. Prioritizing these areas could help elevate the overall user experience.
Bet365 Casino
With the Bet365 Online Casino, players can jump into a variety of slots, classic table games such as blackjack and roulette, and even engage in live dealer games. Notably, while the primary software is courtesy of Playtech, Bet365 has also incorporated titles from other renowned developers to provide a richer gaming environment.
In states where online gambling holds legal status, players can switch between sports betting and casino gaming, thanks to the integrated wallet system. With a dedicated Bet365 Casino app available, players have the option to play games on the go, with Bet365 confirming location to ensure they remain in legal betting states.
Bet365 Horse Racing
In the US and Canada, Bet365 Horse Racing betting on its regular website. The platform covers a range of popular races, such as the Kentucky Derby, Preakness Stakes, and Belmont Stakes, known collectively as the Triple Crown races in the United States. In Canada, prominent races like the Queen's Plate and the Breeders Cup are featured.
Users have access to race schedules, horse and jockey statistics, and various betting options including win, place, show, trifectas, and exactas. Live streaming is available for certain events, with geographical restrictions. This is not a Bet365 live streaming review, and your experience with that feature will differ depending on your region.
That said, the horse racing section is user-friendly, adhering to the betting regulations of the US and Canada.
Additional Features
Bet365 Sportsbook offers a range of features to enhance user experience.
These include Live Betting, Live Streaming, and a Cash-Out Function. Additionally, it provides a Same Game Parlay option, a Live Golf Tracker, and a Bet365 MasterCard.
Each feature is designed to cater to different aspects of online sports betting.
| Feature | Description |
| Live Betting | With Bet365 you can live bet a number of options for straight wagers and parlays, featuring real-time odds updates. |
| Live Streaming | Live streaming of over 70,000 sports events annually, accessible through the streaming schedule. Requires an account with funds or recent bets. |
| Cash-Out Function | Allows users to cash out bets before the game ends, offering a partial payout based on current game status. |
| Same Game Parlay | Enables users to create customized parlays for individual games using the 'Parlay Builder' tab. |
| Live Golf Tracker | Provides real-time data tracking for various golf competitions. |
| Bet365 MasterCard | Offers a personal Bet365 MasterCard for users, usable for rewards at the Bet365 Sportsbook and other facilities. |
Responsible Gambling
Bet365 demonstrates a strong commitment to responsible gambling through various tools and resources.
It offers features like deposit limits, session monitoring, and self-exclusion options, alongside guidance for friends and family.
You can also set a bet limit on 365 that will ensure you don't push beyond your financial means. Bet365 betting limits are one of the strongest tools available to curb problematic gambling tendencies.
The platform supports underage gambling prevention and collaborates with independent organizations to provide assistance and advice on gambling responsibly.
There is a dedicated platform for responsible gambling, accessible at this link: Bet365 Responsible Gambling Resources
| Feature | Description |
| Track My Activity | Keep a detailed record of your betting history. |
| Deposit Limits | Manage the amount you can deposit within specific timeframes. |
| Spend Limits | Bet limit on Bet365 caps the amount you can risk in sports betting and gaming. |
| Session Limits | Monitor your playing time to promote responsible habits. |
| Time Out | Temporarily suspend gambling activities for a break. |
| Self Exclusion | Take an extended break to regain control over gambling. |
| Protection of Minors | Prevents individuals under the age of 21 from gambling, adhering to legal requirements. |
| Support for Friends and Family | Provides guidance on assisting friends and family facing gambling-related challenges. |
| Independent Support Organizations | Offers information about independent support organizations for free and confidential advice. |
Security & Licensing
Bet365's commitment to user security and compliance with state licensing requirements reflects its dedication to providing a secure and responsible betting environment.
Bet365 employs various security measures to protect user data and comply with regulatory standards. This includes obtaining licenses in multiple states, using TLS encryption, securing web pages, implementing robust firewalls, and maintaining a certified Information Security Management System. These features ensure the safety and integrity of user information.
| Feature | Description |
| Licensed in Multiple States | Holds licenses in all operational U.S. states and in Canada |
| Data Encryption | Employs TLS encryption to secure user data during transmission. |
| Secure Pages | Utilizes TLS encryption on all website pages, indicated by a padlock symbol in the address bar. |
| Firewalls | Has robust firewalls in place to prevent unauthorized server access. |
| Certified Information Security | Operates an ISO/IEC 27001:2013 certified Information Security Management System (ISMS) for data safeguarding. |
Education
Bet365 Sportsbook offers an extensive educational section for users, designed to demystify the world of sports betting. Within "Sports Betting 101" on the Bet365 website, individuals can learn about various bet types, essential terminology, and popular sports markets. The platform guides new users on opening an account and dives into "Betting Basics" to clarify processes like placing bets, understanding American odds, and the mechanics of live in-game betting.
Advanced features like 'Cash Out', 'Same Game Parlay', and 'Bet Settlement' are also explained. Additionally, bet365 sheds light on popular betting options such as Straight Bets, Each Way Bets, and Parlays, and elaborates on prevalent sports markets, including the Money Line, Spread, and Total. Through this educational offering, the Bet365 website aims to equip its users with the knowledge needed for a more informed betting experience.
About Bet365
Bet365, originating from Stoke-on-Trent, England, has been in online sports betting for over 20 years. With a customer base spanning 200 countries, it expanded its services to the U.S. in 2019. The company made strategic inroads into states like New Jersey, Colorado, and Nevada, tailoring its offerings for North American audiences.
Bettors in the US and Canada can use Bet365 available on iOS, Android apps as well as on desktop with the Bet365 website. It's part of the Bet365 Group Ltd, a global online gambling company. The entity is incorporated in Gibraltar, operating under the holding company Hillside (New Media) Ltd. Notably, it remains a privately held organization by siblings Denise Coates, the majority shareholder and her brother, John Coates.
FAQs
Final Thoughts
Our experience with this revealed a comprehensive platform with a wide range of sports betting options. The Bet365 website's interface is user-friendly, providing easy navigation across different sports and betting markets. The live betting feature allowed us to place bets on ongoing games, with real-time odds that reflected the latest game developments. Additionally, the live streaming service offered access to various sports events, subject to geographical restrictions.
In terms of account management, the process for deposits and withdrawals was straightforward, with multiple payment options available. The site's security measures, including TLS encryption and robust firewalls, ensured the safety of personal and financial information.
The sportsbook's commitment to responsible gambling was evident through tools that allow users to limit deposits, limit sessions, self-exclude and set a bet limit at Bet365. The platform also provided resources for help and guidance in gambling responsibly.
Customer support was accessible, offering multiple channels for assistance. The response times varied depending on the time of day and the chosen communication method.
Overall, the functionality and features of Bet365 Sportsbook aligned with industry standards. Our reviews do not culminate in a numerical value, but a Bet365 rating would be relatively high based on what the sportsbook has to offer.
Other Sportsbooks
Sports Betting in Different States
Meet our Experts
Paruyr Shahbazyan
Paruyr Shahbazyan began his business career in 2000 as a private entrepreneur. Over thirteen years, he developed a deep understanding for business and leadership, laying a solid foundation for his professional journey.
In 2013, Paruyr stepped into the sports and betting industry as the founder and president of Bookmaker Rating. This online mass media platform, which he led until 2020, focused on providing in-depth analysis and insights in sports betting, earning a reputation for its quality content.
Continuing his innovative approach in 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This venture showcases his dedication to integrating advanced technology in the evolving landscape of sports betting. Through these diverse experiences, Paruyr has continuously influenced and shaped the betting industry, driving new trends and setting high standards.
| Experience | Year |
| Engaged in private entrepreneurship | 2000-2013 |
| Founder and President at Bookmaker Rating, an online platform focused on sports and betting | 2013-2020 |
| Co-founder at Azuro, a decentralized betting protocol | 2022 |
"Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports."
- Paruyr Shahbazyan, Founder, RG
Principles and Ethics
Paruyr Shahbazyan's core beliefs lie in the power of informed decision-making and integrity in the betting industry. He understands that the foundation of successful betting is not just about odds and predictions, but also about the trust and reliability of the information provided. Paruyr advocates for a betting environment where transparency and knowledge are paramount, ensuring that bettors are well-equipped with accurate data and insights.
Strategic Vision
Paruyr's vision is to revolutionize the sports betting industry through the integration of technology. He sees the future of betting as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. His aim is to create platforms that are not only user-friendly but also uphold the highest standards of ethical betting, contributing to a more responsible and enjoyable betting culture.
Future Perspectives
Looking towards the future, Paruyr envisions a betting landscape that is more inclusive, technologically advanced, and globally connected. He anticipates a significant shift towards more decentralized and transparent betting systems, driven by blockchain technology. Paruyr is committed to being at the forefront of this change, continuously exploring new possibilities and innovations that can redefine what it means to engage in sports betting in a digital world. His focus is on building systems that prioritize user empowerment, fairness, and the global growth of the sports betting community.
Sol Fayerman-Hansen
Sol has over 20 years of experience in writing for diverse industries including sports, gambling, regulation, technology, and startups. As the Editor-in-Chief at RG.org, Sol brings a wealth of knowledge and expertise to the role, focusing on delivering transparent, evidence-based content grounded in thorough research. Sol's mission is to empower readers to enjoy gambling responsibly and make informed decisions, enhancing their overall experience through insightful and engaging content. Under Sol's leadership, RG.org prioritizes the highest standards of integrity and reliability, ensuring that all information provided is accurate and trustworthy. Sol's dedication to transparency and research-based writing helps create a responsible gambling environment where readers can truly benefit from the content. This commitment to excellence has positioned RG.org as a leading source of information in the gambling industry.
Experience:
- Over 20 years in writing and editing across multiple industries
- Former head of regional innovation at BMO Finanacial Group
- Senior Writer, Online Casino Reports
Cristina Varela Galan
Cristina used to work as a Psychology Assistant in the Bizkaia Pathological and Risky Gamblers Association. She was also part of a research team in Deusto University, specializing in pathological gambling area. While working there, she managed to develop her own project
“Exploring the association between emotional regulation, alexithymia, stressful life events and gambling in adolescent and young adult women”.
Nick Ashbourne
Nick has been fascinated with sports since he was first taken to a Toronto Maple Leafs game back in 1998, and he's written about them professionally since 2014.
Nick has covered baseball and hockey for outlets like The Athletic, Sportsnet, and Yahoo Sports, and his sports betting expertise has grown since its legalization in Ontario in 2022.
Between 2022 and 2023 he worked for a betting startup called NorthStar Bets, and in 2024 he contributed to Oddspedia before joining the Responsible Gambling team.
Sergey Demidov
Sergey has been in sports journalism since 2007 as a reporter, editor, and manager. He has covered the Olympic Games, soccer World Cups, the World Cup of Hockey in 2016, the European championships, the Stanley Cup Finals, IOC events, and many others. Sergey interviewed the sport's greatest athletes, coaches, and executives. Since 2016, he has been an Independent Senior Editor of NHL.com/ru.
Anna Kravtcova
Ph.D. in organizational psychology, an internationally certified psychologist (EuroPsy 2022, Cognitive behavioural therapy of mindfulness 2020, International Society for Emotional Intelligence 2017, Russian Psychological society 2014, American Psychological Association(Society for Industrial and Organizational Psychologist) 2011), speaker of many international conferences (USA, Brazil, Portugal, Czech Republic, Russia, etc.). TEDx speaker.
