Interesting Rewards Program
This review of Borgata Sportsbook aims to offer an honest, objective overview, though user feedback remains limited. We emphasize responsible gambling—set boundaries, enjoy betting as a form of entertainment, and seek support if gambling starts to impact your well-being.
Struggling with Gambling Addiction? Support is Available.
If you or someone you know is battling gambling addiction, contact the National Council on Problem Gambling (NCPG) or Gamblers Anonymous. For immediate support call 1-800-GAMBLER.
Borgata Pros & Cons
Borgata Sportsbook Key Features & Statistics
| Founded | Online Sportsbetting - 2019 (NJ) |
| Headquarters | Atlantic City, NJ |
| Welcome Offer | Currently no bonuses are available at the sportsbook |
| Min. Deposit | $10 |
| Betting App | iOS & Android |
| Desktop | Yes |
| Withdrawal Time | Instant, or up to a two weeks depending on method |
| Payment Methods | VIP Preferred, Play+, Mastercard Visa, PayPal, Electronic Transfer, PayNearMe, Borgata, Skrill, American Express, Discover, PayWithMyBank, Apple Pay. |
| Support | 24/7 Live Chat, Email, Telephone, Social Media |
| Markets | 20+ MLB, NFL, NBA, NHL, etc. |
| Availability | NJ & PA |
Where is Borgata Sportsbook Legal?
Borgata Sportsbook welcomes bettors who are 21 years of age or older and are situated within one of the authorized states in the U.S. As of now, these states encompass:
New Jersey | Pennsylvania
Borgata Sportsbook has intentions to broaden its reach and is actively planning to extend its services to more states in the near future.
User Experience
The Borgata Sportsbook website displays a color combination of black and white with turquoise text highlights. At the top of the interface, icons representing various popular bets are visible.
Adopting a layout seen in several online sportsbooks, the Borgata platform lists sports categories on the left side, while the central section showcases different betting markets. On the right side, there's a bet slip where selections can be made. The website does seem a bit cluttered with a lot of data in view.
What Users Say About Their Overall Experience
Average Review of Sports Betting App Experience
The following review summarizes user experiences based on available feedback regarding various aspects of the sports betting app, including functionality, cashiering, support, and more.
Functionality & User Experience
- Navigation: Many users found the app easy to navigate, appreciating the clean layout that facilitates quick access to betting options.
- Loading Times: Some players reported slow loading times during peak hours, which can hinder the betting experience.
- Betting Options: The app offers a wide range of betting options, including live betting, which has received positive feedback.
- Mobile Experience: The mobile app is generally well-received, although a few users mentioned occasional crashes that disrupt betting.
Cashiering
- Deposit and Withdrawal Options: Users have expressed a need for more diverse payment methods, as some found the current options limited.
- Processing Times: Feedback on processing times for withdrawals has been mixed, with some users experiencing delays.
Support
- Responsiveness: Customer support feedback is mixed; while some users praised the responsiveness, others reported delays in receiving assistance.
- Availability: Users noted that support is available through various channels, but the quality of service can vary.
Bonuses & Promotions
- Bonus Options: Approximately 50% of users appreciated the bonus options available, highlighting their value in enhancing the betting experience.
- Promotional Offers: Users expressed interest in more frequent promotional offers to keep engagement high.
Odds & Pricing
- Competitive Odds: Many users noted that the odds offered are competitive compared to other sportsbooks.
- Pricing Transparency: Some players mentioned a lack of clarity regarding pricing and fees associated with certain bets.
In conclusion, while there are areas for improvement, many players appreciate the overall functionality and user experience of the sports betting app. We recommend checking back later for more user feedback to provide a more detailed review.
Borgata Bonuses
Borgata Online Sportsbook offers a welcome bonus for new users. This bonus, available from January 1, 2024, to December 31, 2024, provides an opportunity for eligible participants to receive $100 in bonus bets by placing a qualifying bet. It's important to approach this bonus with a responsible gambling mindset, understanding the terms and conditions thoroughly before participating.
How to Sign Up at Borgata Sportsbook
Signing up at Borgata Sportsbook is a straightforward process. This guide will walk you through each step, from navigating to their website to enabling location services for full access. Whether you're interested in sports betting or casino games, setting up your account is quick and easy. Follow these steps to get started.
To sign up at Borgata Sportsbook, follow these steps:
- Navigate to the Website: Go to the Borgata Sportsbook website.
- Click 'Register': Select the blue 'Register' button at the top right of the screen.
- Enter Email and Password: Provide your email address and create a password.
- Enter Bio Info: Fill in your first and last name, and the last four digits of your social security number.
- Enter Address: Provide your residential address.
- Enter Mobile Number: Add your mobile phone number.
- Approve Terms and Conditions: Read and agree to the terms and conditions of the site.
- Setup Account: Complete the account setup process.
- Enable Location Services: Ensure location services are on to verify your access to the sportsbook.
By following these steps, you'll be able to successfully create an account at Borgata Sportsbook. Remember to provide accurate information and adhere to the site's requirements.
Borgata Betting Apps
Borgata Betting App
The Borgata Sportsbook app, compatible with both iOS and Android platforms, is designed for mobile sports betting in New Jersey and Pennsylvania. It offers a range of betting options including baseball, ice hockey, football, basketball, and others, catering to various betting preferences such as point spreads, totals, prop bets, and parlays.
Downloading the app is straightforward. For iOS users, it's available on the App Store, while Android users can access it via the sportsbook website. The app is known for its ease of use, navigation, compatibility, and convenience, although, some users have complained about serious issues they've had with the app.
The app's key features include live betting, in-play bets, and various standard bet types, aligning with offerings at other sportsbooks. To use the app for betting, users do not need to reside in New Jersey or Pennsylvania, but must be within the state boundaries.
What Real Users Say About the Betting App Experience
Overall Experience with Functionality & User Experience
The reviews regarding the functionality and user experience of the sportsbook reveal a mixed bag of sentiments among players. Here’s a summary of the key aspects highlighted by users:
- Navigation: Many users found the app easy to navigate, with a clean layout that allows for quick access to various betting options.
- Loading Times: Some players reported slow loading times during peak hours, which can be frustrating when trying to place bets quickly.
- Betting Options: The sportsbook offers a wide range of betting options, including live betting, which has been positively received by users.
- Customer Support: Feedback on customer support has been mixed, with some users praising the responsiveness while others experienced delays in getting assistance.
- Mobile Experience: The mobile app is generally well-received, but a few users mentioned occasional crashes that disrupt the betting experience.
Due to the limited availability of user reviews for this particular sportsbook, we were unable to conduct a comprehensive analysis of user sentiment. However, the existing feedback suggests that while there are some areas for improvement, many players appreciate the overall functionality and user experience. We recommend checking back later when more user feedback becomes available to provide a more detailed review.
Sports & Leagues at Borgata
Betting Markets
Borgata Sportsbook is aligned with BetMGM in terms of the betting markets it offers. Here's a breakdown of the types of bets you can find at the platform:
| Bet Type | Borgata Offers |
|---|---|
| Moneyline | ✔ |
| Point Spread | ✔ |
| Over/Under (Totals) | ✔ |
| Props (team/player/score) | ✔ |
| Futures | ✔ |
| Parlays | ✔ |
| Teasers | ✔ |
| Round Robins | ✔ |
| Live In-Play Betting | ✔ |
| Asian Handicap | ✔ |
| Half-time/Full-time | ✔ |
| Outrights | ✔ |
| Accumulators | ✔ |
| Period Betting | ✔ |
| If Bets | ✔ |
| Correct Score | ✔ |
| Double Chance | ✔ |
| Multi Bet | ✔ |
| Scorecasts | ✔ |
| Draw No Bet | ✔ |
| Both Teams To Score (BTTS) | ✔ |
What Users Say About Borgata's Markets
Borgata Odds
Borgata Sportsbook sets its odds in line with industry standards, ensuring bettors receive competitive offerings. While many sportsbooks employ a typical margin on their odds, Borgata focuses on providing a balanced book that caters to both novice and seasoned punters.
One distinctive feature at Borgata is their rotating "Odds Specials," which allow bettors to seize opportunities on certain events. They also introduce the "Combo Calculator" on their platform, enabling users to gauge potential returns on combination bets, adding a dimension of strategy to wagering.
To optimize betting strategies, punters are encouraged to assess Borgata's odds alongside those from other sportsbooks.
Check out how Borgata lines up against the competition:
| Event/Match | Borgata Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
| SF 49ers vs KC Chiefs Moneyline | -120 +100 | -120 +100 | -120 Even | -126 +108 |
| Blue Jackets vs. Blues Moneyline | +140 -166 | -142 -170 | -145 -170 | -142 -172 |
| Tyson Fury vs. Oleksandr Usyk | -125 +110 | -140 +110 | -130 Even | -138 +108 |
What Users Say About Borgata's Odds
Payments & Withdrawals
Borgata Sportsbook provides various payment and withdrawal options to accommodate the preferences of different users. This includes a range of traditional and modern financial methods to facilitate account funding and winnings withdrawal. The following is a detailed overview of the payment and withdrawal methods available at Borgata Sportsbook, offering insight into each option's features and requirements, without any implied endorsement or guarantee of service quality.
Name | Deposit | Withdraw | ||||
|---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
 VIP Preferred | 0-1 day | $5 | 0 | 1-5 days | $100,000 | 1-5% |
 Play+ | 0-1 day | $5 | 0 | 1-7 days | $25,000 | 1-5% |
 VISA | 0-1 day | $10 | 1-4% | 2-7 days | $50,000 | 1-6% |
 Mastercard | 0-2 days | $10 | 1-3% | 2-7 days | $50,000 | 1-5% |
 PayPal | 0-3 days | $10 | 1.5-3.9% | 2-7 days | $60,000 | 1.5-3.9% |
 Paynearme | 0-2 days | $10 | 0 | N/A | N/A | N/A |
Bank Wire Transfer | 1-5 days | $50 | 0 | 1-7 days | $100,000 | $30-$50 |
 Borgata Cage | 0-1 day | $10 | 0 | 0-1 day | $100,000 | 0 |
 Skrill | 0-2 days | $10 | ~2.5% | 0-5 days | $100,000 | 1-7.5% |
 American Express | 0-1 day | $10 | 1-3% | 1-5 days | $50,000 | 1-5% |
 Discover | 0-1 day | $10 | 2-5% | N/A | N/A | N/A |
 ApplePay | 0-1 day | $10 | 0 | 1-3 days | $10,000 | 1.5% |
What User's Say About Borgata's Banking Options
Borgata Customer Support
We personally went through the process of contacting Borgata’s customer service team. Here is a summary of our experience:
- Speed & Effectiveness: In assessing the responsiveness and efficiency of Borgata's customer service, our team conducted a 'day in the life' experiment. This involved initiating live chat sessions at different times throughout a typical day.
- Live Chat: Borgata offers a 24/7 live chat feature for immediate assistance. Initially, an automated response is received, followed by the opportunity to interact with a support agent. Our experiment included using this feature to gauge the timeliness and quality of the responses. The live chat's accessibility and the support team's ability to address concerns promptly and accurately were key aspects of our evaluation.
- Agent Interaction: The interaction with Borgata's support agents was a crucial part of our experiment. We focused on the agents' ability to understand and effectively address our queries. The quality of communication, the relevance of the solutions provided, and the overall user experience during these interactions were carefully assessed. This gave us insights into the training, knowledge, and customer service skills of Borgata's support team.
| Time of Day | Average Response Time |
|---|---|
| 6:00 am ET | 2 minutes and 55 seconds |
| 11:00 am ET | 3 minutes and 15 seconds |
| 5:00 pm ET | 4 minutes |
| 9:00 pm ET | 4 minutes and 30 seconds |
- Social Media: Borgata has marked its presence actively on major social media platforms, including Twitter, Facebook, and Instagram. Representatives monitor these channels, addressing queries sent via direct messages. Although the exact hours of operation for their social media team are not detailed, from our trial messages, the average response was within 4 hours. To follow Borgata on social media: Twitter | Instagram | Facebook
Contact Borgata Customer Support
Customer Support User Reviews
Borgata Online Casino
Borgata Casino operates an online platform that caters to players in New Jersey and Pennsylvania, offering a range of gaming options. The platform has a selection of slots, including titles from major providers like NetEnt and Pragmatic Play, ensuring a rich variety for slot enthusiasts. Alongside slots, the casino has a collection of classic table games such as blackjack, roulette, video poker, lightning baccarat, and first-person craps, catering to traditional casino game players.
For those seeking a more interactive experience, Borgata Casino offers live dealer games powered by Ezugi. This includes options like Casino Hold’em Live, Live Baccarat, Live Roulette, Live Three-card Poker, and Live Blackjack, providing an immersive and engaging experience. The online platform also includes a Borgata Arcade, introduced in November 2023, which expanded the game library with over 120 additional games, including slingo and scratch card titles.
The Borgata Casino platform, akin to its Atlantic City counterpart, is designed to offer a comprehensive online gaming experience. It combines a broad array of games with excellent graphics and user-friendly interface, aimed at providing a satisfying online casino experience to players in the eligible states.
Additional Features
| Feature | Description |
| Early Cash Out | Borgata Sportsbook offers an early cash out option on select markets, allowing bettors to settle bets before the event's end based on current odds. |
| Borgata Poker | An online poker platform offering a range of cash games and scheduled tournaments. |
| Bet Builder | Enables users to customize and combine multiple selections into a single bet for specific events at Borgata Sportsbook. |
| Live Streaming | Offers a live streaming service for registered users to watch selected sports events in real-time on the platform. |
| Live Betting | A section on Borgata Sportsbook listing local and international events currently happening for in-play betting. |
Responsible Gambling
Borgata Sportsbook has committed numerous resources to promoting responsible gambling. They offer a variety of tools and resources to assist those who might be facing gambling-related challenges:
| Tool | Description |
|---|---|
| Problem Gambling E-Screener | Borgata provides an e-screener via the Cambridge Health Alliance of Harvard Medical School to help individuals assess their gambling habits. |
| Underage Gambling | Borgata actively opposes underage gambling. Concerns can be reported via their support email. |
| State Self-Exclusion | Recommends the State Voluntary Self-Exclusion Program for those overwhelmed by gambling, with immediate help available through national and state helplines. |
| Additional Resources | Directs users to the 988 Suicide & Crisis Lifeline, Gamblers Anonymous, and the Council on Compulsive Gambling of New Jersey for further support. |
| Timeout | Offers a timeout ranging from 72 hours to a year. During this period, users cannot deposit or wager but can log in, withdraw funds, and view play history. |
| Time Management | Enables setting a specific amount of time for daily gambling, measured from login to logout. |
| Deposit Limits | Allows setting limits on deposit amounts on a daily, weekly, and monthly basis. |
| Spending/Loss Limits | Users can set limits on the amount they can spend/lose within set time periods. These limits apply only to the funds deposited, not winnings. |
In addition, Borgata has complete web pages dedicated to teaching about problem gambling and how to address people that may have problematic gambling behavior.
Licensing & Security
In September, 2023, Borgata was hit by a cyberattack that affected MGM Resorts International, its parent company, Borgata has further heightened its cybersecurity measures. The incident acted as a catalyst for the sportsbook to reinforce its data protection strategies to safeguard its users' information.
| Security Aspect | Description |
|---|---|
| State Compliance | Borgata Sportsbook is licensed and regulated in its operational states, adhering to state-specific regulatory standards and ensuring user protection. |
| Data Protection | Utilizes advanced TLS encryption to secure user data transmission against potential threats. |
| Web Safety | The website displays a padlock icon in the address bar, indicating TLS encryption on all webpages for enhanced data privacy. |
| System Defense | Servers are protected with state-of-the-art firewall systems to prevent unauthorized access. |
| Certified Security Measures | Implements an ISO/IEC 27001:2013 certified ISMS, ensuring the confidentiality, integrity, and accessibility of user data. |
Education
Borgata provides a range of educational resources aimed at equipping its users with the necessary knowledge for informed gambling decisions. Their offerings include comprehensive gambling guides, which break down fundamental concepts for both novices and more seasoned bettors. Additionally, Borgata has integrated video tutorials into its platform. These visual aids offer step-by-step walkthroughs on various betting processes, ensuring clarity for users.
The platform's robust FAQ section addresses a wide array of questions, from account registration to wagering specifics. This section serves as a quick reference for users seeking immediate answers. Together, these resources reflect Borgata's effort to ensure its users have access to relevant educational content.
About Borgata Sportsbook
Borgata Sportsbook is a recognized name in the world of online sports betting in New Jersey. Borgata's roots trace back to Atlantic City with the inauguration of the Borgata Hotel, Casino, and Spa in 2003. Renowned for being the largest hotel in the state, it has a vast casino floor measuring 161,000 square feet and also houses the BetMGM sportsbook and bar.
In terms of its online presence, the Borgata online sportsbook was officially launched in New Jersey in May 2019, marking its entry into online betting. By 2021, Borgata expanded its services to Pennsylvania, showing adaptability and an understanding of the evolving sports betting landscape. As for its operational structure, Borgata functions as an indirect wholly owned subsidiary of MGM Resorts International, a publicly traded company under the ticker symbol NYSE: MGM.
This review aims to provide readers with comprehensive insights into Borgata Sportsbook, covering its features, platform availability across iOS, Android, and desktop, as well as its standing in the sports betting industry.
FAQs
General Information
When did Borgata Sportsbook launch its online platform?
Borgata's online sportsbook launched in New Jersey in May 2019.
Which states currently allow betting through Borgata Sportsbook?
Borgata Sportsbook is available in New Jersey and Pennsylvania.
Platform Accessibility
What platforms is Borgata Sportsbook available on?
The Borgata Sportsbook is accessible on mobile apps for both iOS and Android, as well as desktop.
Account and Finance
Are there any bonuses available at Borgata Sportsbook?
Currently, Borgata Sportsbook does not offer bettor bonuses.
What is the minimum deposit amount at Borgata Sportsbook?
The minimum deposit at Borgata Sportsbook is $10.
What payment methods are available for Borgata users?
Borgata accepts various payment methods including VIP Preferred, Play+, major credit cards, PayPal, Electronic Transfer, PayNearMe, Skrill, American Express, Discover, PayWithMyBank, and Apple Pay.
Customer Support
How can I contact Borgata Sportsbook's customer support?
Customer support can be reached through 24/7 live chat, email, telephone at 877-448-5833, and social media channels.
Responsible Gambling
Does Borgata provide educational resources on problem gambling?
Yes, Borgata offers dedicated web pages with information on problem gambling and support resources.
Additional Features
Can I watch live sports on Borgata Sportsbook?
Yes, Borgata Sportsbook provides a live streaming service for select sports events.
Other Platforms
Are there other gambling platforms associated with Borgata?
Yes, besides the sportsbook, Borgata operates an online casino and an online poker platform, accessible with the same account credentials.
Data Protection
How does Borgata ensure user data protection?
Borgata uses TLS encryption, firewall systems, and an ISO/IEC 27001:2013 certified ISMS, and is licensed and regulated in the states where it operates.
Additional Sportsbooks
- Availability across most of US legal states
- Competitive odds & diverse markets
- Attentive customer service
- Extensive list of Same Game Parlay's
- App speeds vary for some users
- Geo locate sometimes unreliable
- Extensive betting markets
- Live betting
- Efficient & secure payments
- Strong security measures
- Mobile app connectivity issues
- Maximum bets on odds boosts are low.
- Promotional restrictions
- Available in many U.S. States and Canada
- Numerous betting markets
- Major partnerships with teams/leagues
- Users have the ability to set deposit/time limits
- Promotions are timely and change rapidly
- Connectivity issues on betting app
Sports Betting in Different States
Meet our Experts
Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.
