Popular Rewards Program
Gambling problem? Call 1-800-GAMBLER (Available in the US) Call 877-8-HOPENY or text HOPENY (467369) (NY) Call 1-800-327-5050 (MA) 21+ only. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). First Bet Offer for new customers only (if applicable). Subject to eligibility requirements. Rewards are non-withdrawable bonus bets that expire in 7 days. In partnership with Kansas Crossing Casino and Hotel. See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.
Struggling with Gambling Addiction? Support is Available.
If you or someone you know is battling gambling addiction, contact the National Council on Problem Gambling (NCPG) or Gamblers Anonymous. For immediate support call 1-800-GAMBLER.
BetMGM Pros & Cons
What Users Say About Their Overall Experience
Overall User Experience with BetMGM Sports Betting App
The user experience with the BetMGM sports betting app has been mixed, with various aspects receiving both positive and negative feedback. Below is a comprehensive summary of the key themes derived from user reviews across different categories:
Bonuses & Promotions
- Variety of Promotions: Many users appreciate the range of bonuses, including welcome bonuses and free bets.
- Clear Terms and Conditions: Some players find the terms for bonuses to be clear, aiding in understanding how to qualify and redeem offers.
- Wagering Requirements: A common frustration is the high wagering requirements, making it difficult to cash out winnings.
- Customer Support: Mixed experiences reported, with some users finding support helpful while others faced delays.
- Overall Sentiment: Due to limited reviews, a comprehensive analysis of user sentiment is not possible at this time.
Functionality & User Experience
- Limited User Feedback: Current reviews are insufficient for a comprehensive analysis of functionality and user experience.
- Future Updates: More user feedback is needed for a thorough evaluation.
Cashiering
- Deposit Options: Users appreciate the variety of deposit methods, including credit cards and e-wallets.
- Withdrawal Process: Experiences vary; some report quick withdrawals while others face delays.
- Customer Support: Mixed feedback on support, with some users encountering long wait times.
- Fees: Concerns regarding transaction fees for certain withdrawal methods have been noted.
- User Interface: Generally considered user-friendly for navigating deposits and withdrawals.
Odds & Pricing
- Competitive Odds: Many users appreciate the competitive odds offered by the sportsbook.
- Pricing Transparency: Some players find the pricing structure clear and easy to understand.
- Limited Promotions: A few users expressed disappointment with the lack of promotional offers related to odds.
- Inconsistent Updates: Occasional delays in updating odds have been frustrating for users.
- Variety of Markets: The sportsbook offers a wide range of betting markets, though some users desire more niche sports.
Market Coverage
- Wide Variety of Betting Options: Many users praise the diverse range of betting markets available.
- Limitations in Market Availability: Some users express dissatisfaction with the limited availability of certain markets.
- Inconsistencies: Reports of inconsistencies in market coverage have led to frustration among players.
Support
- Response Time: Many users reported long wait times when trying to reach customer support.
- Quality of Assistance: Several reviews indicated that support representatives were not always knowledgeable.
- Availability: Users noted that support is not available 24/7, which can be a significant drawback.
- Communication Channels: Users expressed a preference for more efficient and responsive support options.
Conclusion
In summary, while there are positive aspects to the BetMGM sports betting app, the mixed feedback highlights several areas for improvement. Users are encouraged to consider both strengths and weaknesses before engaging with the sportsbook. We recommend checking back later for more user feedback to gain a clearer understanding of the overall experience.
Key Statistics & Features
| Feature | Detail |
|---|---|
| Founded | Online Betting - 2019 |
| Headquarters | Jersey City, NJ |
| First Bet Offer | Receive up to $1,500 back in Bonus Bets if your first wager loses. |
| Min. Deposit | $10 |
| Betting App | iOS & Android |
| Desktop | Yes |
| Withdrawal Time | 3-5 day processing and then up to two weeks depending on method |
| Payment Methods | Mastercard, Visa, Discover, American Express, PayPal, Apple Pay, VIP Preferred, PayNearMe, Play+, Wire Transfer, GAMEON, Borgata (at cashier), Venmo. |
| Support | 24/7 Live Chat, Email, Social Media |
| Markets | 20+ NFL, NBA, NHL, MLB. etc. |
| Available | AZ, CO, DC, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, NC, NJ, NY, OH, PA, TN, VA, WV, WY and Ontario. |
Active BetMGM Bonuses
BetMGM First Bet Offer: Up To $1500 In Bonus Bets
BetMGM Rewards
About BetMGM Bonuses & Promotions
BetMGM offers a range of bonuses and promotions for new and existing customers, designed to enhance their sports betting experience right from the start.
$1,500 First Bet Offer
BetMGM a $1,500 First Bet Offer for new customers. Under this promotion, bettors receive a ‘First Bet Offer Token’ to apply to any sport. If the initial wager loses, BetMGM will credit the the users' account with Bonus Bets equivalent to the amount wagered, up to $1,500. These Bonus Bets are valid for seven days and can be used on wagers with minimum odds of -10,000. However, the Bonus Bets cannot be withdrawn or cashed out; they are forfeited once used to place a bet and will expire after seven days if not used.
See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.
Where is BetMGM Legal?
BetMGM has secured its footing in various states within the United States and Canada. Currently, you can access BetMGM online in the following regions:
Arizona | Colorado | Washington D.C. | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maryland | Massachusetts | Michigan | Mississippi | New Jersey | New York | North Carolina | Ohio | Pennsylvania | Tennessee | Virginia | West Virginia | Wyoming | Ontario
All bettors must be 21 years or over to use the platform.
User Experience
BetMGM’s Sportsbook platform offers a user-friendly interface with clear navigation, making it easy to access various features and betting markets. The site’s menus are well-organized, and a sitemap is available to help users quickly find relevant sections. While overall performance depends on factors like internet speed and device, the platform strives to provide a reliable experience.
User reviews of BetMGM have been mixed, with both positive and negative feedback, which is common for most platforms. It’s a good idea to read through user reviews to get a more complete picture of the site’s functionality and overall user experience before committing to it.
How to Sign-Up at BetMGM
To set up an account on BetMGM Sportsbook, follow the procedure outlined below:
- Visit the Website: Go to the BetMGM Sportsbook website.
- Register: Find and click the golden “Register” button in the top-right section of the lobby.
- Email and Password: Enter your email and choose a strong password.
- Enter Personal Details: Provide your name, address, contact number, date of birth and the last 4 digits of your Social Security Number.
- Verification: Enter your home address and mobile phone number and check the boxes to agree with BetMGM terms.
- Finish Registration: Review the user agreement, then click “Create My Account”.
- Location Settings: You will need to enable location services in order to bet with BetMGM.
BetMGM Betting Apps
BetMGM offers a mobile betting app for iOS devices, and, another one for Android. The app covers a variety of sports, including football, basketball, baseball, among others, and supports various betting types such as point spreads, moneylines, and over/unders.
One of the functionalities of BetMGM is live betting, which allows users to place bets on ongoing sports events. This feature is supplemented by the capability to stream certain events live, depending on availability.
The app also includes futures betting, enabling users to wager on the outcomes of events that will occur in the future, like any major championship result at the end of a season. It's important to note that the app's features, including the availability of specific betting options and live streaming services, may vary based on regional sports betting laws and regulations.
Where to Download the Apps
You can find the BetMGM on the AppStore.
You can find the BetMGM on Google Play.
Sports & Leagues at BetMGM
Betting Markets
BetMGM sportsbook offers numerous betting markets to cater to the diverse preferences of bettors. Here's a breakdown of the types of bets you can find on the platform:
| Bet Type | BetMGM Offers |
|---|---|
| Moneyline | ✓ |
| Point Spread | ✓ |
| Over/Under (Totals) | ✓ |
| Props (team/player/score) | ✓ |
| Futures | ✓ |
| Parlays | ✓ |
| Teasers | ✓ |
| Round Robins | ✓ |
| Live In-Play Betting | ✓ |
| Asian Handicap | ✓ |
| Half-time/Full-time | ✓ |
| Outrights | ✓ |
| Accumulators | ✓ |
| Period Betting | ✓ |
| If Bets | ✓ |
| Correct Score | ✓ |
| Double Chance | ✓ |
| Multi Bet | ✓ |
| Scorecasts | ✓ |
| Draw No Bet | ✓ |
| Both Teams To Score (BTTS) | ✓ |
BetMGM Odds
BetMGM provides odds that align with many of the sportsbooks in the US. The sportsbook also offers "boosted bets," where certain odds are temporarily adjusted, typically for major games or sporting events. Additionally, the "Parlay Builder" tool, available on both their mobile app and website, aids users in constructing parlays and viewing potential payout alterations based on selections. Bettors are advised to compare BetMGM's odds with other platforms to make informed decisions prior to making a bet.
Here is how BetMGM matches up with some of the other top sportsbooks in the U.S.
| Event/Match | BetMGM Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
|---|---|---|---|---|
| MLS Futures Inter Miami to Win League | +3.00 | +350 | +275 | +250 |
| S. Carolina vs. Tennessee NCAAB Moneyline | +850 -1500 | +675 -1050 | +850 -1500 | +890 -1700 |
| Tyson Fury vs. Oleksandr Usyk | -135 +110 | -140 +110 | -130 Even | -138 +108 |
Payments & Withdrawals
BetMGM presents a selection of banking options for its members, in line with the common practices of US sportsbooks. These methods encompass a range of traditional and contemporary financial solutions, including credit and debit cards, along with e-wallets. This approach is designed to provide a variety of transaction methods, aiming to meet the varied requirements of users regarding deposits and withdrawals. These options reflect standard practices within the industry.
Name | Deposit | Withdraw | ||||
|---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
 Venmo | 0-1 day | $10 | 3% | 2-5 days | $10,000 | 1.75% |
 American Express | 0-1 day | $10 | 1-3% | 1-5 days | $50,000 | 1-5% |
 Borgata Cage | 0-1 day | $10 | 0 | 0-1 day | $100,000 | 0 |
 Mastercard | 0-2 days | $10 | 1-3% | 2-7 days | $50,000 | 1-5% |
 VISA | 0-1 day | $10 | 1-4% | 2-7 days | $50,000 | 1-6% |
 Paynearme | 0-2 days | $10 | 0 | N/A | N/A | N/A |
 PayPal | 0-3 days | $10 | 1.5-3.9% | 2-7 days | $60,000 | 1.5-3.9% |
 Play+ | 0-1 day | $5 | 0 | 1-7 days | $25,000 | 1-5% |
 BetMGM GiftCard | 0-2 days | $25 | 0 | N/A | N/A | N/A |
 VIP Preferred | 0-1 day | $5 | 0 | 1-5 days | $100,000 | 1-5% |
 Bank Wire Transfer | 1-5 days | $50 | 0 | 1-7 days | $100,000 | $30-$50 |
 ApplePay | 0-1 day | $10 | 0 | 1-3 days | $10,000 | 1.5% |
 Google Pay | 0-1 day | $10 | 0 | N/A | N/A | N/A |
 Discover | 0-1 day | $10 | 2-5% | N/A | N/A | N/A |
 GameOn Gift Card | 0-1 day | $10 | 0 | N/A | N/A | N/A |
Customer Support
We did an in-depth analysis of BetMGM's customer support, looking into its efficiency, responsiveness, and overall quality. Presented below is a summary of our experience:
- Speed and Effectiveness: During different times of the day and night, our team engaged with BetMGM's customer support with a variety of questions. These ranged from technical challenges and sports-related queries to issues regarding withdrawals. In contrast to many of its competitors, BetMGM was noticeably faster in addressing our concerns. Their support staff consistently displayed professionalism and seemed committed to helping us.
- Live Chat: Users can easily commence a live chat session by activating the feature on BetMGM's site. Operating 24/7, the live chat is the fastest was to reach representatives. Transitioning from the initial automated message to an actual human agent was seamless.
- Agent Interaction: To offer a vivid depiction of the quality of their service, we implemented a 'day in the life' experiment. This entailed initiating live chat sessions at four distinct times throughout a typical day. For every session, our team forwarded a series of five questions. Here's the outcome:
| Time of Day | Average Response Time |
|---|---|
| 6:00 am ET | 2 minutes and 40 seconds |
| 11:00 am ET | 3 minutes and 5 seconds |
| 5:00 pm ET | 3 minutes and 50 seconds |
| 9:00 pm ET | 4 minutes and 35 seconds |
- Social Media: BetMGM maintains a footprint across various social media platforms such as Twitter, Facebook, and Instagram. A specialized team oversees these platforms, responding to questions forwarded through direct messages. While the specific operational hours aren't stipulated, from our three test messages, the average response time was roughly 90 minutes. To reach out to BetMGM on social media here are their official links:
- X | Facebook | Instagram
Contact BetMGM Customer Support
BetMGM Online Casino
BetMGM Casino offers a variety of online casino games, operating in specific US states. It boasts a substantial selection of around 76 casino games, including over 700 slot titles and more than 60 table games such as roulette, blackjack, and poker. The casino also features live dealer games and over ten video poker variants. These games are provided by trusted and reliable software providers, including NetEnt, IGT, and Evolution Gaming.
BetMGM Horse Racing App
The BetMGM Horse Racing App, launched in October 2021, is a product of a partnership with NYRA Bets, the official online betting platform of the New York Racing Association. It allows users to bet on various horse racing events, including major ones like the Kentucky Derby, Preakness Stakes, and Breeders’ Cup. The app covers over 200 tracks worldwide, integrating wagers with each track's betting pool for true track odds. It's currently available to users in Florida, Louisiana, and Ohio, with plans for expansion. The app features a user-friendly interface, live streaming, race replays, and a bet pad for fast wagering. Additionally, it provides TrackMaster Selections for expert race picks and focuses on responsible gaming education.
Additional Features
| Feature | Description |
|---|---|
| Live Betting | Incorporates a live betting section with daily events, covering local and international leagues. Clear interface for ongoing bets. |
| Live Streaming | Facilitates live streaming for various sports events. A dedicated tab lists upcoming matches that can be streamed. |
| Poker | Includes a poker section with a selection of cash games and daily tournaments. |
| Early Cash Out | Features early cash out on selected markets, allowing bettors to claim payouts based on current odds. |
| Same-game Parlays | Users can explore same-game parlays for eligible events, marked with an indicator. |
| Friend Referrals | Offers a referral program with bonuses upon fulfilling certain wagering requirements. |
| MGM Rewards | Integrates MGM Rewards system, allowing users to earn points redeemable for services like hotel stays, dining, and air travel. |
Responsible Gambling
BetMGM, in partnership with the American Gaming Association, places utmost importance on responsible gambling. Immediate assistance for those who believe they may have a gambling issue is available at the National Problem Gambling Hotline: 1-800-522-4700.
| Tool | Description |
|---|---|
| Deposit Limit | Define deposit caps for durations: Daily, Weekly, or Monthly. |
| Spend Limit | Set limits on bets during designated intervals: Daily, Weekly, or Monthly. |
| Daily Time Limit | Manage the total playtime, measured from sign-in to sign-out. |
| Cool Off Time Limit | Opt for a short break, ranging from 3 to 180 days. |
| Self-Exclusion | Inhibit betting with BetMGM for a stipulated duration; applicable to all platforms. |
| Reality Check Reminders | Receive periodic reminders to assess time spent on gaming. |
| Account Closure | Option to close account temporarily or permanently. |
| Gaming History Review | Review and assess personal gaming history and behavior. |
Security and Licensing
| Security Feature | Description |
|---|---|
| Licensing | Operates with licenses in each of the U.S. states where it is active. |
| Encryption Standards | Uses AES protocols, HTTPS, and SSL encryption to secure user data transmission. |
| Server Protection | Employs Advanced Intrusion Detection Systems (IDS) to protect servers and databases. |
| Two-Factor Authentication | Requires two-factor authentication for enhanced account security. |
| Regular Security Audits | Conducts regular security audits to identify and address vulnerabilities. |
| Data Privacy Policies | Adheres to strict data privacy policies to safeguard user information. |
Education
BetMGM provides an educational section that covers the essentials of sports betting. Their "Betting Guide" explains fundamental concepts, popular betting types, and specific sports markets. The platform also outlines features like 'Early Cash Out' and 'Same Game Parlays'. For users who prefer visual learning, BetMGM includes some video tutorials. The content is designed to offer clarity on sports betting basics.
About BetMGM
BetMGM Sportsbook, rooted in Las Vegas gambling history, transitioned into the online sports betting arena in the U.S in 2018 with the striking down of the PASPA sports betting ban. Its online presence stems from a partnership between MGM Resorts International and Entain plc, previously known as GVC Holdings. Entain is a global player in the sports betting and gambling sector, and it holds a position on the London Stock Exchange, being part of the FTSE 100 Index.
BetMGM serves as the exclusive online sports betting division for MGM Resorts, with its presence echoing in MGM casinos across the country. It's also associated with other brands such as Borgata Online in New Jersey, Party Casino, and Party Poker. Catering to a wide audience, the sportsbook is available on iOS, Android, and desktop platforms and is operational in 20 states, including Puerto Rico. This review will further explore the facets of BetMGM's sportsbook, its functionalities, and the overall betting experience.
FAQs
General Information
What is BetMGM Sportsbook?
BetMGM Sportsbook is an online sports betting division resulting from a partnership between MGM Resorts International and Entain plc. It operates as the exclusive online sports betting division for MGM Resorts and has a presence in MGM casinos nationwide.
When was BetMGM's online betting launched?
BetMGM's online betting was founded in 2019.
Promotions
What is BetMGM's welcome offer?
New users can receive up to $1,500 back in Bonus Bets if their first bet loses.
What promotional offers does BetMGM provide for new users?
New users can avail of the "Up to $1,500 First Bet Bonus" offer, where the initial sports wager might lead to a Bonus Bet reimbursement based on specific conditions.
System
On which platforms is BetMGM available?
BetMGM is available on iOS, Android, and desktop platforms.
How do I download the BetMGM mobile app?
For iOS, download the app from the Apple App Store. For Android, visit the BetMGM website and download the app via the provided link.
Banking
What deposit methods are available on BetMGM?
Users can deposit using various methods such as Venmo, AMEX, Borgata Cage, MasterCard, PayPal, and many others.
How can I withdraw my winnings from BetMGM?
Withdrawal methods include Venmo, Borgata Cage, MasterCard, Check by Mail, PayPal, Bank Wire Transfer, and more.
How long does a withdrawal from BetMGM take?
Withdrawal times vary, ranging from instant to up to two weeks, depending on the chosen method.
Regulatory
In which states is BetMGM operational?
BetMGM operates in 20 states, including Puerto Rico. Specific states include Arizona, Colorado, Washington D.C., and many others.
Markets
What sports can I bet on using BetMGM?
BetMGM covers a range of sports, including major North American leagues and various international sports events.
How do BetMGM's odds compare with other sportsbooks?
BetMGM's odds are comparable to major operators like DraftKings and PointsBet.
Support
How can I contact BetMGM's customer support?
BetMGM offers 24/7 live chat, email, and social media support to its users.
Other Sportsbooks
- Availability across most of US legal states
- Competitive odds & diverse markets
- Attentive customer service
- Extensive list of Same Game Parlay's
- App speeds vary for some users
- Geo locate sometimes unreliable
- Widely available across 28 states and in Ontario.
- Responsible gambling tools enabling users to set their own limits.
- Wagering requirements on bonuses and promos are realistic.
- Bonus program is diverse and changes rapidly.
- Speaking to a real person in customer support chat take a long time.
- DraftKings limits the maximum bet amount on odds boost promos.
- Available in many U.S. States and Canada
- Numerous betting markets
- Major partnerships with teams/leagues
- Users have the ability to set deposit/time limits
- Promotions are timely and change rapidly
- Connectivity issues on betting app
Sports Betting in Different States
Meet our Experts
Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.
Legal Disclaimer
The information provided on this website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. Information on this website may not constitute the most up-to-date legal or other information.
Readers of this website should contact their gaming attorney to obtain advice with respect to any particular legal matter. No reader, user, or browser of this site should act or refrain from acting on the basis of information on this site without first seeking legal advice from gaming counsel in the relevant jurisdiction. Only your individual attorney can provide assurances that the information contained herein and your interpretation of it is applicable or appropriate to your particular business. Use of, and access to, this website/portal or any of the links or resources contained within the site do not create an attorney-client relationship between the reader, user, or browser and BetMGM or its website authors, contributors, contributing law firms, or legal department members.
All liability with respect to actions taken or not taken based on the contents of this site are hereby expressly disclaimed. The content on this posting is provided “as is;” no representations are made that the content is error-free.
- Gambling problem? Call 1-800-GAMBLER (Available in the US)
- Call 877-8-HOPENY or text HOPENY (467369) (NY)
- Call 1-800-327-5050 (MA)
21+ only. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). First Bet Offer for new customers only (if applicable). Subject to eligibility requirements. Rewards are non-withdrawable bonus bets that expire in 7 days. In partnership with Kansas Crossing Casino and Hotel.
See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.