BetMGM Sportsbook Review

BetMGM Sportsbook

Popular Rewards Program

NFL
NBA
MLB
NHL
UEFA
CAD
USD
Venmo
American Express
Borgata Cage
Mastercard
User reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig

Gambling problem? Call 1-800-GAMBLER (Available in the US) Call 877-8-HOPENY or text HOPENY (467369) (NY) Call 1-800-327-5050 (MA) 21+ only. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). First Bet Offer for new customers only (if applicable). Subject to eligibility requirements. Rewards are non-withdrawable bonus bets that expire in 7 days. In partnership with Kansas Crossing Casino and Hotel. See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.

Author
Sol Fayerman-Hansen
Sol Fayerman-Hansen
Editor-in-Chief
Fact checked by:
Paruyr Shahbazyan
Paruyr Shahbazyan
Founder
Last Updated: Apr 9, 2025, 8:34 PM

Struggling with Gambling Addiction? Support is Available.

If you or someone you know is battling gambling addiction, contact the National Council on Problem Gambling (NCPG) or Gamblers Anonymous. For immediate support call 1-800-GAMBLER.

Our resources are here to help prevent problem gambling habits before they start.

BetMGM Pros & Cons

Pros
Available in many U.S. States and Canada
Numerous betting markets
Major partnerships with teams/leagues
Users have the ability to set deposit/time limits
Cons
Promotions are timely and change rapidly
Connectivity issues on betting app

What Users Say About Their Overall Experience

6895
Reviews
Updated Apr 29, 2025, 5:31 PM
54%
Positive
7%
Mixed
39%
Negative
AI
User Reviews Analysis

Overall User Experience with BetMGM Sports Betting App

The user experience with the BetMGM sports betting app has been mixed, with various aspects receiving both positive and negative feedback. Below is a comprehensive summary of the key themes derived from user reviews across different categories:

Bonuses & Promotions

  • Variety of Promotions: Many users appreciate the range of bonuses, including welcome bonuses and free bets.
  • Clear Terms and Conditions: Some players find the terms for bonuses to be clear, aiding in understanding how to qualify and redeem offers.
  • Wagering Requirements: A common frustration is the high wagering requirements, making it difficult to cash out winnings.
  • Customer Support: Mixed experiences reported, with some users finding support helpful while others faced delays.
  • Overall Sentiment: Due to limited reviews, a comprehensive analysis of user sentiment is not possible at this time.

Functionality & User Experience

  • Limited User Feedback: Current reviews are insufficient for a comprehensive analysis of functionality and user experience.
  • Future Updates: More user feedback is needed for a thorough evaluation.

Cashiering

  • Deposit Options: Users appreciate the variety of deposit methods, including credit cards and e-wallets.
  • Withdrawal Process: Experiences vary; some report quick withdrawals while others face delays.
  • Customer Support: Mixed feedback on support, with some users encountering long wait times.
  • Fees: Concerns regarding transaction fees for certain withdrawal methods have been noted.
  • User Interface: Generally considered user-friendly for navigating deposits and withdrawals.

Odds & Pricing

  • Competitive Odds: Many users appreciate the competitive odds offered by the sportsbook.
  • Pricing Transparency: Some players find the pricing structure clear and easy to understand.
  • Limited Promotions: A few users expressed disappointment with the lack of promotional offers related to odds.
  • Inconsistent Updates: Occasional delays in updating odds have been frustrating for users.
  • Variety of Markets: The sportsbook offers a wide range of betting markets, though some users desire more niche sports.

Market Coverage

  • Wide Variety of Betting Options: Many users praise the diverse range of betting markets available.
  • Limitations in Market Availability: Some users express dissatisfaction with the limited availability of certain markets.
  • Inconsistencies: Reports of inconsistencies in market coverage have led to frustration among players.

Support

  • Response Time: Many users reported long wait times when trying to reach customer support.
  • Quality of Assistance: Several reviews indicated that support representatives were not always knowledgeable.
  • Availability: Users noted that support is not available 24/7, which can be a significant drawback.
  • Communication Channels: Users expressed a preference for more efficient and responsive support options.

Conclusion

In summary, while there are positive aspects to the BetMGM sports betting app, the mixed feedback highlights several areas for improvement. Users are encouraged to consider both strengths and weaknesses before engaging with the sportsbook. We recommend checking back later for more user feedback to gain a clearer understanding of the overall experience.

Key Statistics & Features

FeatureDetail
FoundedOnline Betting - 2019
HeadquartersJersey City, NJ
First Bet OfferReceive up to $1,500 back in Bonus Bets if your first wager loses.
Min. Deposit$10
Betting AppiOS & Android
DesktopYes
Withdrawal Time3-5 day processing and then up to two weeks depending on method
Payment MethodsMastercard, Visa, Discover, American Express, PayPal, Apple Pay, VIP Preferred, PayNearMe, Play+, Wire Transfer, GAMEON, Borgata (at cashier), Venmo.
Support24/7 Live Chat, Email, Social Media
Markets 20+ NFL, NBA, NHL, MLB. etc.
AvailableAZ, CO, DC, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, NC, NJ, NY, OH, PA, TN, VA, WV, WY and Ontario.

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Bonus Review

About BetMGM Bonuses & Promotions

BetMGM offers a range of bonuses and promotions for new and existing customers, designed to enhance their sports betting experience right from the start. 

$1,500 First Bet Offer


BetMGM a $1,500 First Bet Offer for new customers. Under this promotion, bettors receive a ‘First Bet Offer Token’ to apply to any sport. If the initial wager loses, BetMGM will credit the the users' account with Bonus Bets equivalent to the amount wagered, up to $1,500. These Bonus Bets are valid for seven days and can be used on wagers with minimum odds of -10,000. However, the Bonus Bets cannot be withdrawn or cashed out; they are forfeited once used to place a bet and will expire after seven days if not used.

Gambling problem? Call 1-800-GAMBLER (Available in the US) Call 877-8-HOPENY or text HOPENY (467369) (NY) Call 1-800-327-5050 (MA)
21+ only. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). First Bet Offer for new customers only (if applicable). Subject to eligibility requirements. Rewards are non-withdrawable bonus bets that expire in 7 days. In partnership with Kansas Crossing Casino and Hotel.

See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.

Where is BetMGM Legal?

BetMGM has secured its footing in various states within the United States and Canada. Currently, you can access BetMGM online in the following regions:

Arizona | Colorado | Washington D.C. | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maryland | Massachusetts | Michigan | Mississippi  | New Jersey | New York | North Carolina | Ohio | Pennsylvania | Tennessee | Virginia | West Virginia | Wyoming | Ontario

All bettors must be 21 years or over to use the platform.

User Experience

BetMGM’s Sportsbook platform offers a user-friendly interface with clear navigation, making it easy to access various features and betting markets. The site’s menus are well-organized, and a sitemap is available to help users quickly find relevant sections. While overall performance depends on factors like internet speed and device, the platform strives to provide a reliable experience.

User reviews of BetMGM have been mixed, with both positive and negative feedback, which is common for most platforms. It’s a good idea to read through user reviews to get a more complete picture of the site’s functionality and overall user experience before committing to it.

How to Sign-Up at BetMGM

To set up an account on BetMGM Sportsbook, follow the procedure outlined below:

  1. Visit the Website: Go to the BetMGM Sportsbook website.
  2. Register: Find and click the golden “Register” button in the top-right section of the lobby.
  3. Email and Password: Enter your email and choose a strong password.
  4. Enter Personal Details: Provide your name, address, contact number, date of birth and the last 4 digits of your Social Security Number.
  5. Verification: Enter your home address and mobile phone number and check the boxes to agree with BetMGM terms.
  6. Finish Registration: Review the user agreement, then click “Create My Account”.
  7. Location Settings: You will need to enable location services in order to bet with BetMGM.

BetMGM Betting Apps

BetMGM offers a mobile betting app for iOS devices, and, another one for Android. The app covers a variety of sports, including football, basketball, baseball, among others, and supports various betting types such as point spreads, moneylines, and over/unders.

One of the functionalities of BetMGM is live betting, which allows users to place bets on ongoing sports events. This feature is supplemented by the capability to stream certain events live, depending on availability. 

The app also includes futures betting, enabling users to wager on the outcomes of events that will occur in the future, like any major championship result at the end of a season. It's important to note that the app's features, including the availability of specific betting options and live streaming services, may vary based on regional sports betting laws and regulations.

Where to Download the Apps

You can find the BetMGM on the AppStore.

BetMGM iOS App

You can find the BetMGM on Google Play.

BetMGM Android App

Sports & Leagues at BetMGM

Football
NFL
National Football League
Available
Basketball
NBA
National Basketball Association
Available
Baseball
MLB
Major League Baseball
Available
Hockey
NHL
National Hockey League
Available
Soccer
UEFA
Union of European Football Associations
Available
Soccer
UCL
UEFA Champions League
Available
Soccer
UEL
Europa League
Available
Football
CFL
Canadian Football Association
Available
Football
NCAAF
NCAA Football
Available
Basketball
NCAAB
NCAA Basketball
Available
Darts
PDC
Professional Darts Corporation
Available

Betting Markets

BetMGM sportsbook offers numerous betting markets to cater to the diverse preferences of bettors. Here's a breakdown of the types of bets you can find on the platform:

Bet TypeBetMGM Offers
Moneyline
Point Spread
Over/Under (Totals)
Props (team/player/score)
Futures
Parlays
Teasers
Round Robins
Live In-Play Betting
Asian Handicap
Half-time/Full-time
Outrights
Accumulators
Period Betting
If Bets
Correct Score
Double Chance
Multi Bet
Scorecasts
Draw No Bet
Both Teams To Score (BTTS)

BetMGM Odds

BetMGM provides odds that align with many of the sportsbooks in the US. The sportsbook also offers "boosted bets," where certain odds are temporarily adjusted, typically for major games or sporting events. Additionally, the "Parlay Builder" tool, available on both their mobile app and website, aids users in constructing parlays and viewing potential payout alterations based on selections. Bettors are advised to compare BetMGM's odds with other platforms to make informed decisions prior to making a bet.

Here is how BetMGM matches up with some of the other top sportsbooks in the U.S.

Event/MatchBetMGM OddsDraftKings OddsESPN BET OddsFanDuel Odds
MLS Futures Inter Miami to Win League+3.00+350 +275+250
S. Carolina vs. Tennessee NCAAB
Moneyline
+850
-1500
+675
-1050
+850
-1500
 +890
-1700
Tyson Fury vs. Oleksandr Usyk-135
+110
-140
+110
-130
Even
-138
+108

Payments & Withdrawals

BetMGM presents a selection of banking options for its members, in line with the common practices of US sportsbooks. These methods encompass a range of traditional and contemporary financial solutions, including credit and debit cards, along with e-wallets. This approach is designed to provide a variety of transaction methods, aiming to meet the varied requirements of users regarding deposits and withdrawals. These options reflect standard practices within the industry.

Name
Deposit
Withdraw
Time
Min
Fee
Time
Max
Fee
Venmo
Venmo
0-1 day
$10
3%
2-5 days
$10,000
1.75%
American Express
American Express
0-1 day
$10
1-3%
1-5 days
$50,000
1-5%
Borgata Cage
Borgata Cage
0-1 day
$10
0
0-1 day
$100,000
0
Mastercard
Mastercard
0-2 days
$10
1-3%
2-7 days
$50,000
1-5%
VISA
VISA
0-1 day
$10
1-4%
2-7 days
$50,000
1-6%
Paynearme
Paynearme
0-2 days
$10
0
N/A
N/A
N/A
PayPal
PayPal
0-3 days
$10
1.5-3.9%
2-7 days
$60,000
1.5-3.9%
Play+
Play+
0-1 day
$5
0
1-7 days
$25,000
1-5%
BetMGM GiftCard
BetMGM GiftCard
0-2 days
$25
0
N/A
N/A
N/A
VIP Preferred
VIP Preferred
0-1 day
$5
0
1-5 days
$100,000
1-5%
Bank Wire Transfer
Bank Wire Transfer
1-5 days
$50
0
1-7 days
$100,000
$30-$50
ApplePay
ApplePay
0-1 day
$10
0
1-3 days
$10,000
1.5%
Google Pay
Google Pay
0-1 day
$10
0
N/A
N/A
N/A
Discover
Discover
0-1 day
$10
2-5%
N/A
N/A
N/A
GameOn Gift Card
GameOn Gift Card
0-1 day
$10
0
N/A
N/A
N/A

Customer Support

We did an in-depth analysis of BetMGM's customer support, looking into its efficiency, responsiveness, and overall quality. Presented below is a summary of our experience:

  • Speed and Effectiveness: During different times of the day and night, our team engaged with BetMGM's customer support with a variety of questions. These ranged from technical challenges and sports-related queries to issues regarding withdrawals. In contrast to many of its competitors, BetMGM was noticeably faster in addressing our concerns. Their support staff consistently displayed professionalism and seemed committed to helping us.
  • Live Chat: Users can easily commence a live chat session by activating the feature on BetMGM's site. Operating 24/7, the live chat is the fastest was to reach representatives. Transitioning from the initial automated message to an actual human agent was seamless.
  • Agent Interaction: To offer a vivid depiction of the quality of their service, we implemented a 'day in the life' experiment. This entailed initiating live chat sessions at four distinct times throughout a typical day. For every session, our team forwarded a series of five questions. Here's the outcome:
Time of DayAverage Response Time
6:00 am ET2 minutes and 40 seconds
11:00 am ET3 minutes and 5 seconds
5:00 pm ET3 minutes and 50 seconds
9:00 pm ET4 minutes and 35 seconds
  • Social Media: BetMGM maintains a footprint across various social media platforms such as Twitter, Facebook, and Instagram. A specialized team oversees these platforms, responding to questions forwarded through direct messages. While the specific operational hours aren't stipulated, from our three test messages, the average response time was roughly 90 minutes. To reach out to BetMGM on social media here are their official links: 
  • X | Facebook | Instagram

Contact BetMGM Customer Support

Languages
English
Good
Responsiveness
Excellent
Professionalism
Good
User Experience

BetMGM Online Casino

BetMGM Casino offers a variety of online casino games, operating in specific US states. It boasts a substantial selection of around 76 casino games, including over 700 slot titles and more than 60 table games such as roulette, blackjack, and poker. The casino also features live dealer games and over ten video poker variants. These games are provided by trusted and reliable software providers, including NetEnt, IGT, and Evolution Gaming.

BetMGM Horse Racing App

BetMGM Horse Racing App

The BetMGM Horse Racing App, launched in October 2021, is a product of a partnership with NYRA Bets, the official online betting platform of the New York Racing Association. It allows users to bet on various horse racing events, including major ones like the Kentucky Derby, Preakness Stakes, and Breeders’ Cup. The app covers over 200 tracks worldwide, integrating wagers with each track's betting pool for true track odds. It's currently available to users in Florida, Louisiana, and Ohio, with plans for expansion. The app features a user-friendly interface, live streaming, race replays, and a bet pad for fast wagering. Additionally, it provides TrackMaster Selections for expert race picks and focuses on responsible gaming education.

Additional Features

FeatureDescription
Live BettingIncorporates a live betting section with daily events, covering local and international leagues. Clear interface for ongoing bets.
Live StreamingFacilitates live streaming for various sports events. A dedicated tab lists upcoming matches that can be streamed.
PokerIncludes a poker section with a selection of cash games and daily tournaments.
Early Cash OutFeatures early cash out on selected markets, allowing bettors to claim payouts based on current odds.
Same-game ParlaysUsers can explore same-game parlays for eligible events, marked with an indicator.
Friend ReferralsOffers a referral program with bonuses upon fulfilling certain wagering requirements.
MGM RewardsIntegrates MGM Rewards system, allowing users to earn points redeemable for services like hotel stays, dining, and air travel.

Responsible Gambling

BetMGM, in partnership with the American Gaming Association, places utmost importance on responsible gambling. Immediate assistance for those who believe they may have a gambling issue is available at the National Problem Gambling Hotline: 1-800-522-4700.

ToolDescription
Deposit LimitDefine deposit caps for durations: Daily, Weekly, or Monthly.
Spend LimitSet limits on bets during designated intervals: Daily, Weekly, or Monthly.
Daily Time LimitManage the total playtime, measured from sign-in to sign-out.
Cool Off Time LimitOpt for a short break, ranging from 3 to 180 days.
Self-ExclusionInhibit betting with BetMGM for a stipulated duration; applicable to all platforms.
Reality Check RemindersReceive periodic reminders to assess time spent on gaming.
Account ClosureOption to close account temporarily or permanently.
Gaming History ReviewReview and assess personal gaming history and behavior.

Security and Licensing

Security FeatureDescription
LicensingOperates with licenses in each of the U.S. states where it is active.
Encryption StandardsUses AES protocols, HTTPS, and SSL encryption to secure user data transmission.
Server ProtectionEmploys Advanced Intrusion Detection Systems (IDS) to protect servers and databases.
Two-Factor AuthenticationRequires two-factor authentication for enhanced account security.
Regular Security AuditsConducts regular security audits to identify and address vulnerabilities.
Data Privacy PoliciesAdheres to strict data privacy policies to safeguard user information.

Education

BetMGM provides an educational section that covers the essentials of sports betting. Their "Betting Guide" explains fundamental concepts, popular betting types, and specific sports markets. The platform also outlines features like 'Early Cash Out' and 'Same Game Parlays'. For users who prefer visual learning, BetMGM includes some video tutorials. The content is designed to offer clarity on sports betting basics.

About BetMGM

BetMGM Sportsbook, rooted in Las Vegas gambling history, transitioned into the online sports betting arena in the U.S in 2018 with the striking down of the PASPA sports betting ban. Its online presence stems from a partnership between MGM Resorts International and Entain plc, previously known as GVC Holdings. Entain is a global player in the sports betting and gambling sector, and it holds a position on the London Stock Exchange, being part of the FTSE 100 Index.

BetMGM serves as the exclusive online sports betting division for MGM Resorts, with its presence echoing in MGM casinos across the country. It's also associated with other brands such as Borgata Online in New Jersey, Party Casino, and Party Poker. Catering to a wide audience, the sportsbook is available on iOS, Android, and desktop platforms and is operational in 20 states, including Puerto Rico. This review will further explore the facets of BetMGM's sportsbook, its functionalities, and the overall betting experience.

FAQs

General Information

What is BetMGM Sportsbook?

BetMGM Sportsbook is an online sports betting division resulting from a partnership between MGM Resorts International and Entain plc. It operates as the exclusive online sports betting division for MGM Resorts and has a presence in MGM casinos nationwide.

When was BetMGM's online betting launched?

BetMGM's online betting was founded in 2019.

Promotions

What is BetMGM's welcome offer?

New users can receive up to $1,500 back in Bonus Bets if their first bet loses.

What promotional offers does BetMGM provide for new users?

New users can avail of the "Up to $1,500 First Bet Bonus" offer, where the initial sports wager might lead to a Bonus Bet reimbursement based on specific conditions.

System

On which platforms is BetMGM available?

BetMGM is available on iOS, Android, and desktop platforms.

How do I download the BetMGM mobile app?

For iOS, download the app from the Apple App Store. For Android, visit the BetMGM website and download the app via the provided link.

Banking

What deposit methods are available on BetMGM?

Users can deposit using various methods such as Venmo, AMEX, Borgata Cage, MasterCard, PayPal, and many others.

How can I withdraw my winnings from BetMGM?

Withdrawal methods include Venmo, Borgata Cage, MasterCard, Check by Mail, PayPal, Bank Wire Transfer, and more.

How long does a withdrawal from BetMGM take?

Withdrawal times vary, ranging from instant to up to two weeks, depending on the chosen method.

Regulatory

In which states is BetMGM operational?

BetMGM operates in 20 states, including Puerto Rico. Specific states include Arizona, Colorado, Washington D.C., and many others.

Markets

What sports can I bet on using BetMGM?

BetMGM covers a range of sports, including major North American leagues and various international sports events.

How do BetMGM's odds compare with other sportsbooks?

BetMGM's odds are comparable to major operators like DraftKings and PointsBet.

Support

How can I contact BetMGM's customer support?

BetMGM offers 24/7 live chat, email, and social media support to its users.

Other Sportsbooks

FanDuel Sportsbook
FanDuel Bet $5 Get $250
Get bonus here
  • Availability across most of US legal states
  • Competitive odds & diverse markets
  • Attentive customer service
  • Extensive list of Same Game Parlay's
  • App speeds vary for some users
  • Geo locate sometimes unreliable
Details
DraftKings Sportsbook
DraftKings Bet $5 Get $200
Get bonus here
  • Widely available across 28 states and in Ontario.
  • Responsible gambling tools enabling users to set their own limits.
  • Wagering requirements on bonuses and promos are realistic.
  • Bonus program is diverse and changes rapidly.
  • Speaking to a real person in customer support chat take a long time.
  • DraftKings limits the maximum bet amount on odds boost promos.
Details
BetMGM Sportsbook
BetMGM First Bet Offer $10 Get $150 in Bonus Bets
Get bonus here
  • Available in many U.S. States and Canada
  • Numerous betting markets
  • Major partnerships with teams/leagues
  • Users have the ability to set deposit/time limits
  • Promotions are timely and change rapidly
  • Connectivity issues on betting app
Details

Sports Betting in Different States

Meet our Experts

Paruyr Shahbazyan

Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.

In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.

In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.

Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.

Strategic Vision

Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.

Meet All Our Experts
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