Caesars Sportsbook Review

Caesars Sportsbook

Excellent Rewards Program

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NBA
NCAAB
Euroleague
B1
NBL
AZ
CO
DC
IL
IN
IA
CAD
USD
VISA
Mastercard
Discover
Trustly
1922
user reviews
$10
min deposit
Varies
max withdrawal
1-5 days
withdrawal speed
1-4.7%
margin
Author
Sol Fayerman-Hansen
Sol Fayerman-Hansen
Editor-in-Chief
Fact checked by:
Paruyr Shahbazyan
Founder
Last Updated: Apr 2, 2024, 3:31 PM

Caesars Pros & Cons

Pros
One of the biggest welcome bonuses.
Secure payments.
Efficient customer service
Cons
Some users have described slow loading times
Limited live streaming options
Some bonus wagering requirements are unclear

What Users Say About Their Overall Experience

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
52%
Positive
9%
Mixed
39%
Negative
overall
AI
User Reviews Analysis

Caesars Sportsbook has accumulated a range of user reviews. This summary highlights key aspects of their experiences, including odds, app functionality, cashiering, market coverage, support, and bonuses.

At Caesars Sportsbook, the user reviews reveal a myriad of experiences:

Odds & Pricing

Users appreciate the competitive odds, diverse parlays, and odds boosts. However, there are concerns about inaccurate scoring, misleading bets, and less favorable odds compared to other platforms. Technical issues and poor customer service in this context are also noted.

Functionality & User Experience

The app is praised for its user interface, smooth operation, and wide betting options. Yet, users face challenges with location verification, slow loading times, and frequent glitches, especially during peak betting times.

Payments & Withdrawals

The deposit process is well-received for its speed and efficiency. Conversely, there's dissatisfaction with slow withdrawal times and difficulties in accessing winnings. Customer service in this area is also a point of contention.

Market Coverage

There's high regard for the extensive betting options and the connection to Caesar rewards. However, users desire more options and coverage for certain sports and events, alongside reporting functionality issues.

Support

The majority are unhappy with the support team's response time and effectiveness. A smaller group, however, acknowledges the support team for their helpfulness and efficiency.

Bonuses & Promotions

While the rewards program and sign-up bonuses are favored, many users report not receiving promised bonuses and promotions. The requirements for bonus playthrough are also criticized.

Recent reviews
Caesars Sportsbook

Eff draftkings. Ceasers works great

Caesars Sportsbook

Great

Caesars Sportsbook

Love it!

Key Statistics & Features

FeatureDetail
Founded1937
Online 2021
HeadquartersReno, Nevada
Welcome OfferGet first bet back as a bonus bet, up to $1000 if it loses.
Min. Deposit$10
Betting AppiOS and Android
DesktopYes
Withdrawal Processing~1-5 days
Payment MethodsVisa, Mastercard, Discover credit and debit cards, eCheck, Trustly, Caesars Play+ Card, PayPal, Venmo, and PayNearMe.
Support24/7 Live Chat, Email, Phone, Social Media
Leagues20+ NFL, NBA, NHL, MLB, etc.
AvailableAZ, CO, DC, IL, IN, IA, KS, KY, LA, MD, MA, ME, MI, NC, NV, NJ, NY, OH, PA, TN, VA, WV, WY, Ontario

Caesars Bonuses

Caesars Rewards

Medium
to obtain
21, Terms and Conditions Apply
Bonus review
21, Terms and Conditions Apply
Bonus review
21, Terms and Conditions Apply
Bonus review

Bonuses User Reviews

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
5%
Positive
90%
Mixed
5%
Negative
bonuses & promotions
AI
User Reviews Analysis

The reviews about the sports betting app's bonuses and promotions are mixed. A significant number of users (around 40%) appreciate the rewards program, stating that it's a great way to earn benefits and comps, with some even mentioning that they've won substantial amounts from initial sign-up bonuses. They also appreciate the app's user-friendly interface and the fact that it's regularly updated. However, a considerable number of users (around 60%) have expressed dissatisfaction with the app's bonuses and promotions. Many users have reported not receiving their first deposit bonus or other promised promotions, leading to a feeling of being scammed. Some users also mentioned that the playthrough requirements for bonuses are too high compared to other apps, making it difficult to actually benefit from the promotions. A few users have also complained about the customer service, stating that their issues with bonuses and promotions were not resolved satisfactorily. Some users have also mentioned that the app could offer more promotions and that the rewards program could be improved. In conclusion, while the app's bonuses and promotions are appreciated by some users, there seems to be a need for improvement in terms of honoring promised bonuses, improving the rewards program, and providing better customer service.

Recent reviews
Caesars Sportsbook

DO NOT DOWNLOAD!!!!! THEY ARE THIEVES. THEY TOOK MY ORIGINAL DEPOSIT AND GAVE ME A BONUS THEN LOCKED ME OUT OF MY ACCOUNT FOR VERIFICATION. THEN AFTER A WEEK LET ME SIGN BACK IN BUT NOW MY BONUS AND DEPOSIT ARE GONE AND REFUSED TO CREDIT ME ANYTHING. JUST SOME IT. DO NOT BE THEIR NEXT VICTIM. PICK ANY OTHER ONE OUT THERE. NOT CAESERS

Caesars Sportsbook

The type of place where you win a bonus on a $1 bet to win $0.40.

Caesars Sportsbook

I'd love if u could change the numbers otherwise it's great

Where is Caesars Legal?

Caesars Sportsbook has established its presence in multiple states across the United States, making legal sports betting available to residents of these regions. 

Arizona | Colorado | Washington DC | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | North Carolina | Nevada | New Jersey | New York | Ohio | Pennsylvania | Tennessee | Virginia | West Virginia | Wyoming | Ontario

In the US, Caesars Sportsbook is presented in English but all players are able to translate the pages with in browser tools.

It's important to note that individuals must be at least 21 years of age to place bets on Caesars Sportsbook. Verification of age, residency, and other necessary details is required during the registration process.

User Experience

The Caesars Sportsbook desktop platform presents a clean and organized interface, predominantly utilizing shades of white, gold, and black – consistent with the brand's colors. The site is structured with menus that facilitate users’ navigation between different sports, betting options, and additional site features. A prominent search bar at the top allows users to quickly find specific teams, players, or events, streamlining the betting process. The left-hand panel houses a list of sports, providing straightforward access to different markets. Meanwhile, the central portion of the screen typically showcases live and upcoming events, along with the corresponding odds. The site's design prioritizes clarity, ensuring that both newcomers and seasoned bettors can utilize its features. Additionally, drop-down menus and tooltips are incorporated throughout, offering added guidance when needed.

How to Sign Up at Caesars

How to Sign Up at Caesars

Account Registration at Caesars Sportsbook is designed to be a process that emphasizes both user convenience and security.

  1. Initial Registration: Start by heading to Caesars Sportsbook's main page and clicking on the “Get Started” button. Input your personal details, such as name, address, phone number, and date of birth. Subsequently, you'll need to set a password, answer two security questions, provide the last four digits of your social security number, and enter any promotional code(s) you might have.
  2. Before completing the registration, you must confirm several acknowledgments:
    1. Your provided details are accurate.
    2. You're neither a casino key employee nor an employee prohibited from wagering in states where Caesars Sportsbook operates.
    3. You're 21 years old or above and understand the responsibility of not allowing others to use your gaming account.
    4. You recognize the limitations on certain sports pool participants and other sports-related personnel in placing wagers.
    5. After reviewing and agreeing to the terms and conditions, click “Submit”.
  3. Document Upload: There might be times when Caesars Sportsbook requires additional documentation from users, like a government-issued ID with a photograph or a utility bill. You can upload these documents securely through the "My Account" section.

The detailed sign-up and verification process at Caesars Sportsbook underscores the platform's commitment to providing a secure and trustworthy environment for its users.

Caesars Betting Apps Overview

Caesars Betting Apps Overview
Caesars Betting Apps Overview

The Caesars Betting app, compatible with both iOS and Android platforms, serves as a digital gateway for sports betting enthusiasts. As an extension of Caesars Entertainment, the app offers a range of sports betting options. One of its key features is live streaming, which allows users to watch and bet on sports events in real-time. This feature enhances the overall betting experience by providing immediate access to live sports action.

In terms of usability, the app is designed with a user-friendly interface. The navigation is intuitive, enabling users to easily browse through various sports markets, betting options, and account settings. The layout is organized, with clear menus and buttons that facilitate straightforward access to different sections of the app.

The user experience is focused on providing a functional and efficient betting environment. The app’s performance is optimized for mobile devices, ensuring smooth and responsive operation. This includes quick loading times and stable operation, essential for live betting and streaming functionalities. Overall, the Caesars Betting app offers a practical and accessible platform for mobile sports betting.

What Real Users Say About the Betting App Experience

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
27%
Positive
40%
Mixed
33%
Negative
functionality & user experience
AI
User Reviews Analysis

The reviews for the sports betting app are mixed, with users expressing both positive and negative experiences. On the positive side, many users appreciate the app's user interface and find it easy to navigate. They also appreciate the rewards and bonuses offered by the app. Some users have praised the app for its smooth operation and the variety of betting options available. They also appreciate the quick payouts and the integration with Caesars Rewards points. On the negative side, a significant number of users have reported issues with the app's functionality. These include problems with location verification, slow loading times, and frequent glitches. Some users have also reported issues with account setup and management, such as difficulty changing phone numbers or linking to their Caesars Rewards accounts. There are also complaints about the app's customer service, with some users reporting slow response times and unsatisfactory resolutions to their issues. In terms of user experience, some users find the app confusing and hard to use, especially for new users. There are also complaints about the app's performance during peak betting times, with some users reporting that the app lags or crashes. In conclusion, while the sports betting app has some strong points, such as its user interface and rewards program, it also has significant areas for improvement, particularly in terms of functionality and customer service.

Recent reviews
Caesars Sportsbook

Eff draftkings. Ceasers works great

Caesars Sportsbook

Improved experience overall

Caesars Sportsbook

DO NOT DOWNLOAD!!!!! THEY ARE THIEVES. THEY TOOK MY ORIGINAL DEPOSIT AND GAVE ME A BONUS THEN LOCKED ME OUT OF MY ACCOUNT FOR VERIFICATION. THEN AFTER A WEEK LET ME SIGN BACK IN BUT NOW MY BONUS AND DEPOSIT ARE GONE AND REFUSED TO CREDIT ME ANYTHING. JUST SOME IT. DO NOT BE THEIR NEXT VICTIM. PICK ANY OTHER ONE OUT THERE. NOT CAESERS

Leagues

Football
NFL
National Football League
Available
Basketball
NBA
National Basketball Association
Available
Baseball
MLB
Major League Baseball
Available
Hockey
NHL
National Hockey League
Available
Soccer
MLS
Major League Soccer
Available
Darts
darts
Darts
Available
Cycling
cycling
Cycling
Not available
Other
esports
eSports
Available
Motorsport
Indy 500
Indianapolis 500
Not available
Rugby Union
PR
Premiership Rugby
Available
Motorsport
F1
Formula 1
Available

Betting Markets

Caesars Sportsbook offers an extensive array of betting options to meet the diverse preferences of sports bettors. This range includes several standard types of bets commonly available at the sportsbook. Bettors can engage in traditional wagers like point spreads, moneylines, and totals (over/under). Additionally, the platform provides options for parlays, futures, prop bets, and live betting, each adding different dimensions to the betting experience. These varied betting types allow for strategic and dynamic wagering across a multitude of sports events, catering to both novice and seasoned bettors.

Bet TypeCaesars Offers
Moneyline
PointSpread
Over/Under (Totals)
Props (Team/Player/Score)
Futures
Parlays
Teasers
Round Robins
Live Betting
Asian Handicap
Half-time/Full-time Result
Accumulators
Period Betting
If Bets
Microbetting

What Users Say About Caesars's Markets

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
1%
Positive
91%
Mixed
8%
Negative
market coverage
AI
User Reviews Analysis

The reviews for the sports betting app's market coverage are a blend of positive and negative experiences. A significant number of users appreciate the wide array of betting options available, including prop bets, parlays, and live stats. The app's connection to Caesar rewards, its coverage of sports like NASCAR, NCAAWB, and NHL, and the ease of navigation are also highly praised. The quick and easy payout process is another aspect that users find commendable.However, there are areas where the app could improve. A common concern among users is the lack of certain betting options compared to competitor apps. Users have expressed a desire for more parlay prop betting options, more flexibility with betting, and more options for same game parlays. Functionality issues such as slow loading times, glitches, and problems with location verification have also been reported. Some users have also pointed out that the app doesn't offer as many live betting games as other sportsbooks and lacks features like early cash out options and the ability to set a base bet.Customer service is another area where users have expressed dissatisfaction, particularly in relation to bet settlement and account issues. There are also requests for more coverage of certain sports and events, such as college games, Super Bowl props, and Champions League golf.In conclusion, while the app is appreciated for its variety of betting options, quick payout process, and ease of use, there are several areas where improvements could be made. Enhancing the app's functionality, expanding its market coverage, and adding more betting options could significantly improve the user experience.

Recent reviews
Caesars Sportsbook

Today I won a 2 keg parlay for 930 dollars I made on April 27th 2013 at 730pm that the orioles would win the division and ravens would win more the 9 games .. well by 445pm on December 10th 2023 I won the bet I waited until 6 pm and still couldn't settle bet so I called the customer service and that person couldn't even see the bet So we emailed and I sent a screen shot of the bet and she still couldn't help me. And now it's 1251am Dec 11th and I can't even log in anymore. I will raise hell

Caesars Sportsbook

I like the app i play every week.slow but securly ..but you can add some tricks like shot or shot on target etc!!

Caesars Sportsbook

If you get a push on the over/under of a parlay bet don't expect to get paid for the bets you won. They will only refund you the original bet. Lost my business for sure. BTW the customer service team doesn't know anything about sports betting

Caesars Odds

Caesars offers odds that are generally in line with several other sportsbooks in the US/Canada. Specifically, they apply a 10% juice or vig on point spread and totals wagers, a practice consistent with many industry counterparts.

There are times that Caesars will introduce reduced juice on specific markets.

While the range and specificity of odds can vary across events and markets, Caesars maintains a competitive stance within the landscape of sports betting platforms in the United States. It's worth noting for bettors to compare and assess Caesars' odds against other platforms for any given event or market to make informed wagering decisions.

Here is how Caesars compares to the competition:

Event/MatchCaesars OddsDraftKings OddsESPN BET OddsFanDuel Odds
SF 49ers vs KC Chiefs Moneyline-126
+100
-120
+100 
 -120
Even
 -126
+108
Blue Jackets vs. Blues
Moneyline
+145
-182
-142
-170
-145
-170
 -142
-172
 Tyson Fury vs. Oleksandr Usyk-130
+110
-140
+110
-130
Even
-138
+108

What Users Say About Caesar's Odds

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
2%
Positive
94%
Mixed
4%
Negative
odds & pricing
AI
User Reviews Analysis

After a thorough analysis of the reviews, it's evident that users have a mixed experience with the odds and pricing on the sports betting app. On the bright side, about 30% of users commended the app for its superior odds, variety of parlays, and odds boosts. They also appreciated the wide range of games and the swift live betting feature. Some users even noted that they experienced more wins on this app compared to others, which is a significant plus.However, a substantial number of users, approximately 70%, expressed dissatisfaction with the app's odds and pricing. They raised concerns about inaccurate scoring, misleading bets, and less favorable betting odds compared to other apps. Some users also pointed out that the app's live sports betting feature is delayed, which they believe allows the app to manipulate the odds in their favor. Technical issues were another common complaint among users. They reported glitches, constant fluctuations in odds and lines, and location verification problems. These issues often resulted in missed betting opportunities or diminished odds. Customer service was another area where the app fell short according to some users. They felt that the app lacked transparency and did not provide adequate support when they encountered issues with their bets. In conclusion, while the sports betting app has some commendable features such as superior odds and a wide variety of games, there are significant areas that need improvement. These include ensuring accurate scoring, providing fair and competitive odds, improving the app's stability, and enhancing customer service.

Recent reviews
Caesars Sportsbook

The worst app I've ever used. does not let you dial in your bets forces you to bet the half point on everything. Has extreme lag and latency. will not let me add the card I used to deposit to withdraw.

Caesars Sportsbook

The type of place where you win a bonus on a $1 bet to win $0.40.

Caesars Sportsbook

I'd love if u could change the numbers otherwise it's great

Payments & Withdrawals

Caesars Sportsbook recognizes the importance of convenient and flexible banking options for bettors, offering a variety of payment solutions to cater to diverse financial preferences. This includes popular methods like credit and debit cards (Visa, Mastercard, Discover), along with modern digital solutions such as PayPal, Venmo, and eChecks. For added convenience, online banking transfers, powered by Trustly, and the Caesars Play+ Card are also available. Additionally, patrons can use PayNearMe for transactions. These multiple payment avenues ensure that users have accessible and secure options for both depositing and withdrawing funds, accommodating a wide range of banking needs for an efficient betting experience.

Name
Deposit
Withdraw
Time
Min
Fee
Time
Max
Fee
VISA
VISA
0-1 day
$1
2%
2-7 days
$50000
2%
Mastercard
Mastercard
0-1 day
$1
2%
2-7 days
$50000
2%
Discover
Discover
0-1 day
$1
2.8%
N/A
N/A
N/A
Trustly
Trustly
0-2 days
$10
1.5%
2-5 days
$100000
1.5%
Paynearme
Paynearme
0-2 days
$10
0%
N/A
N/A
N/A
PayPal
PayPal
0-3 days
$10
1.9%
2-7 days
$60000
1.9%
ACH/eCHECK
ACH/eCHECK
0-1 day
$10
0%
N/A
N/A
N/A
Cash at Caesars
Cash at Caesars
0-1 day
$10
0%
0-2 days
$100000
N/A
Caesars Pre-paid Card
Caesars Pre-paid Card
0-1 day
$25
0%
N/A
N/A
N/A
Deposit at a Tavern
Deposit at a Tavern
0-1 day
$10
0%
N/A
N/A
N/A
Skrill
Skrill
0-1 day
$10
1%
2-5 days
$20000
3.49%
Venmo
Venmo
0-1 day
$10
1.75%
2-5 days
$20000
1.75%
Play+
Play+
0-1 day
$5
0%
2-7 days
$25000
1.9%
Debit Cards
Debit Cards
0-1 day
$1
0.76%
N/A
N/A
N/A
ApplePay
ApplePay
0-1 day
$10
0%
1-3 days
$10000
1.5%

What Do Users Say About Caesar's Banking Options

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
3%
Positive
90%
Mixed
7%
Negative
cashiering
AI
User Reviews Analysis

After analyzing the reviews, it's clear that users have a mixed bag of experiences with the cashiering aspect of the sports betting app. On the positive side, approximately 30% of users praised the app for its quick and efficient deposit and withdrawal process. They appreciated the prompt payouts, with some users even mentioning that they received their winnings within a few hours. The convenience and ease of use of the app were also highlighted by these users.However, a larger portion of users, around 50%, expressed dissatisfaction with the cashiering process. The most common complaint was about the slow withdrawal times, with some users comparing it unfavorably to other sports betting apps. Some users reported that their deposits took up to 24 hours to reflect in their accounts, and withdrawals could take several days or even up to a week. Another issue raised by approximately 20% of users was the difficulty in withdrawing winnings. Some users reported that while the app made it easy to deposit money, withdrawing it was a challenge. There were also complaints about the app not supporting withdrawals to certain debit cards, and some users even reported errors when trying to withdraw their winnings. A small percentage of users, around 10%, also mentioned problems with customer service, stating that they received no help or clear answers when trying to resolve issues with their accounts or withdrawals. In terms of bonuses, the reviews were mixed. Some users felt that the app offered generous bonuses, while others were dissatisfied with the terms and conditions attached to these bonuses.In conclusion, while the sports betting app has some positive aspects in terms of cashiering, such as quick deposits and ease of use, it seems to have significant issues with slow withdrawal times and difficulties in withdrawing winnings. Improvements in these areas, as well as better customer service, could greatly enhance the user experience.

Recent reviews
Caesars Sportsbook

DO NOT DOWNLOAD!!!!! THEY ARE THIEVES. THEY TOOK MY ORIGINAL DEPOSIT AND GAVE ME A BONUS THEN LOCKED ME OUT OF MY ACCOUNT FOR VERIFICATION. THEN AFTER A WEEK LET ME SIGN BACK IN BUT NOW MY BONUS AND DEPOSIT ARE GONE AND REFUSED TO CREDIT ME ANYTHING. JUST SOME IT. DO NOT BE THEIR NEXT VICTIM. PICK ANY OTHER ONE OUT THERE. NOT CAESERS

Caesars Sportsbook

App is horribly slow. Deposit issues unsolved by customer service. Didn't seem to care multiple times and presented no viable solutions. No contact email available to escalate the issue. Too many other options to try to fight it to get resolved....

Caesars Sportsbook

Won't let me deposit. Try to use PayPal or card and it says unknown and please select a payment method. When I do that it takes me back to the payment page which I click on. and again it takes me back to that unknown page. You are about to lose a customer.

Customer Support

We conducted a meticulous examination of Caesars Sportsbook's customer support system, taking a deep dive into its efficiency, responsiveness, and overall quality. Here's an impartial summary of our findings:

  • Speed and Effectiveness: We reached out to Caesars Sportsbook's customer support at various times throughout both day and night. Our queries ranged from technical and sports-related inquiries to withdrawal issues. One observation we made is that, compared to other sportsbooks, Caesars was notably quicker in answering our questions. The support team consistently exhibited professionalism and a genuine interest in assisting.
  • Live Chat: To initiate a live chat session, simply click on the live chat feature available on their site. Caesars Sportsbook's Live Chat operates 24/7. There is a transition from the initial chatbot message to a real human agent, which in our experience was smooth and intuitive.
  • Agent Interaction: In an effort to give an in-depth view of their support quality, we employed a 'day in the life' test. This involved launching live chat sessions at four separate times during the day. In each session, our team dispatched a sequence of five messages.
Time ETAverage Response Time
6:00 am3 minutes
11:00 am4 minutes
5:00 pm4 minutes 30 seconds
9:00 pm5 minutes
  • Social Media: Caesars Sportsbook maintains an active presence on several social media platforms, such as Twitter. A dedicated team manages these channels, and they do respond to queries sent via direct messages. However, while they don't explicitly state their operating hours, from the three messages we dispatched, the average response time clocked in at around 2 hours during regular business hours. Caesars on Social Media: Twitter | Instagram | Facebook

Contact Caesars Customer Support

Languages
English
Spanish
Good
Responsiveness
Good
Professionalism
Good
User Experience

Customer Support User Reviews

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
4%
Positive
94%
Mixed
2%
Negative
support
AI
User Reviews Analysis

After analyzing the reviews, it is evident that the sports betting app's customer support has received mixed feedback from its users. The majority of users expressed dissatisfaction with the response time of the support team, with many reporting long waiting periods before their issues were addressed. Some users also complained about the lack of effective solutions provided by the support team, stating that their problems remained unresolved even after contacting support. Several users found it challenging to reach the support team, with complaints about the unresponsiveness of the live chat feature and unanswered emails. There were also numerous reports of account and deposit issues, with users expressing frustration over accounts being locked or suspended without clear reasons, and deposits not being credited properly.A few users also criticized the support team's professionalism, citing instances of rudeness and a lack of empathy. Additionally, users reported various technical issues with the app, including bugs and glitches, and felt that the support team was not helpful in resolving these issues.On the other hand, a small number of users praised the support team for their helpfulness and efficiency, appreciating the quick response times and effective solutions provided by the support team.In conclusion, while there are some positive aspects of the sports betting app's customer support, the majority of users have had negative experiences. The company should focus on improving response times, providing effective solutions, making it easier for users to reach support, resolving account and deposit issues, improving professionalism, and addressing technical issues.

Recent reviews
Caesars Sportsbook

DO NOT DOWNLOAD!!!!! THEY ARE THIEVES. THEY TOOK MY ORIGINAL DEPOSIT AND GAVE ME A BONUS THEN LOCKED ME OUT OF MY ACCOUNT FOR VERIFICATION. THEN AFTER A WEEK LET ME SIGN BACK IN BUT NOW MY BONUS AND DEPOSIT ARE GONE AND REFUSED TO CREDIT ME ANYTHING. JUST SOME IT. DO NOT BE THEIR NEXT VICTIM. PICK ANY OTHER ONE OUT THERE. NOT CAESERS

Caesars Sportsbook

App is horribly slow. Deposit issues unsolved by customer service. Didn't seem to care multiple times and presented no viable solutions. No contact email available to escalate the issue. Too many other options to try to fight it to get resolved....

Caesars Sportsbook

I rate this app 1 Star. Signed up for an account. put in all my info and created a password. In order to deposit money they asked me to upload a picture of my State ID and a picture of myself. I did both and it said the documents were being reviewed. I tried to log in again and hour later and it said my account had been suspended lol. I had yet to deposit money or even make a wager! I contacted customer support to find out what happened and got no response. I'll take my action somewhere else.

Caesars Online Casino

Caesars Online Casino

The Caesars platform allows sportsbook users to seamlessly transition to the Caesars Palace Online Casino using the same login credentials. This offers a unified experience across both betting and casino gaming. The casino's interface is designed to reflect the sportsbook's layout, promoting ease of navigation and familiarity for users.

Within the casino section, a variety of gaming options are available. This includes a diverse selection of slot games that cater to different preferences. Additionally, a range of table games is provided, offering classic choices like blackjack, roulette, and baccarat. For those seeking a more interactive experience, live-dealer options are also included, featuring real-time gaming with live dealers. This integration of sportsbook and casino on a single platform aims to provide a comprehensive gambling experience, accommodating both sports betting and traditional casino gaming interests.

Caesars Horse Racing App

Caesars Horse Racing App

Caesars has developed a specialized app exclusively focused on horse racing. This dedicated platform is tailored to meet the needs of enthusiasts and bettors in this specific sport. The app serves as a comprehensive source of information related to horse races, encompassing various aspects such as race schedules, participating horses, and jockeys.

Alongside providing key details, the app also offers updated odds, giving users insight into the betting landscape for each race. This feature is particularly useful for bettors seeking to make informed decisions. The app's design ensures that all relevant information is easily accessible, enhancing the overall experience for users interested in horse racing betting.

Additional Features

FeatureDescription
Early Cash OutBettors can settle a bet before the event concludes via the 'Open Bets' tab. Eligible events for early cash-out are not distinctly marked.
Same-Game ParlaysAllows betting on multiple outcomes within a single game, available for NFL, NBA, select soccer leagues, and MLB matches, identified by the SGP icon.
MicrobettingIn partnership with Simplebet, this feature enables bets on individual plays or actions within a game, across various sports.
Caesars RewardsUsers earn Reward Credits for casino gaming and entertainment activities at over 50 destinations. In horse racing, 1 credit per $3 bet; in sports, up to 10 credits per $100 on straight bets and 20 on parlays.
Live StreamingAccount holders can view live sports events. Access requires a funded account.

Responsible Gambling

Caesars Sportsbook demonstrates a strong commitment to responsible gambling, offering various tools and resources to promote safe betting practices. Their approach encompasses setting personal limits, providing access to support services, and emphasizing user education to ensure a balanced and mindful gambling experience for their patrons.

ToolDescription
Deposit LimitAllows setting a cap on deposits for specific time frames: Daily, Weekly, or Monthly.
Spend LimitAllows setting a cap on deposits for specific time frames: Daily, Weekly, or Monthly.
Daily Time LimitControl the maximum hours of play per day, calculated from login to logout.
Cool Off Time LimitOption to take a break from the account for a period ranging from 3 to 30 days.
Self-ExclusionProvides an option for self-exclusion, preventing wagering with Caesars Sportsbook for a minimum of 12 months. 

Security and Licensing

In this section, we explore the robust security and compliance measures that Caesars Sportsbook employs. From state-specific licensing to advanced data protection protocols, these strategies demonstrate Caesars' commitment to maintaining a secure and legally compliant online betting environment. The focus on web safety, system defense, and certified security measures reflects their dedication to safeguarding user data and ensuring a trustworthy betting experience.

Security AspectDescription
State ComplianceCaesars Sportsbook is licensed in all U.S. states and Canadian Provinces wherein it operates.
Data ProtectionAdvanced TLS (Transport Layer Security) encryption is used to protect all transmitted user data.
Web SafetyThe website features a padlock icon in the address bar, indicating TLS encryption for enhanced user data privacy.
System DefenseState-of-the-art firewall systems are employed to protect servers against unauthorized intrusions.
Certified Security MeasuresAn ISO/IEC 27001:2013 certified Information Security Management System (ISMS) ensures the confidentiality, integrity, and accessibility of user data.
Data ProtectionAdvanced TLS (Transport Layer Security) encryption is used to protect all transmitted user data.

Education

Caesars Sportsbook provides a comprehensive educational segment for its users, aiming to simplify the intricacies of sports betting. The Caesars “How to Bet” guide offers insights into a wide array of betting types, the essentials, and favored sports markets. New users are directed on how to create an account, and the platform dives into "Betting Essentials" to elucidate topics such as making wagers, grasping American odds, and the dynamics of real-time in-play betting. 

Advanced features like 'Early Cash Out', 'Same Game Parlays', and 'Bet Conclusion' are discussed in detail. Furthermore, Caesars elaborates on popular bet types like Straight Bets and Parlays and dives into widely-used sports markets like the Money Line, Spread, and Over/Under. 

With this educational provision, Caesars Sportsbook strives to arm its users with the knowledge necessary for their betting journey.

Final Thoughts

In summary, Caesars Sportsbook demonstrates a solid performance as an online betting platform. Its integration with Caesars Entertainment, Inc. adds a layer of trust and reliability. The user experience is streamlined across both mobile and desktop platforms, though the registration process can be somewhat detailed. The range of betting options and sports covered is commendable, catering well to varied interests. The security measures that the sportsbook maintains is mentionable, ensuring user data protection. 

Overall, while Caesars Sportsbook excels in several aspects, there are areas where it may not completely meet the needs of every bettor.

About Caesars Sportsbook

Caesars Online Sportsbook, under Caesars Entertainment, Inc., is a well-known brand in the U.S. and Canadian sports betting sectors. Caesars Entertainment, the largest casino-entertainment company in the U.S., has a history dating back to 1937 in Reno, NV. 

Caesars Sportsbook is accessible across multiple platforms, including iOS, Android, and desktop. Structurally, Caesars Entertainment, Inc. is incorporated and traded on the NASDAQ under the ticker CZR. Its expansion has been marked by acquisitions, such as the acquisition of William Hill PLC on April 22, 2021.

With its online sportsbook being available in multiple U.S. states and its introduction to the Canadian market in Ontario in April 2022, Caesars continues to be a part of the sports betting industry's expansion.

In this review, we will dive deeper into the sportsbook's offerings, its interface, promotions, betting limits, and how it fares in comparison to its competitors.

FAQs

General
What is Caesars Sportsbook
How long has Caesars been in the gambling industry?
Is there a mobile app for Caesars Sportsbook?
Account and Verification:
How do I sign up for a Caesars Sportsbook account?
What documents might I need to provide for verification?
What is GeoComply and why is it important?
Betting and Offers
What is the "First Bet On Us" offer from Caesars?
What sports can I bet on with Caesars?
Can I cash out my bets early?
What are Same-Game Parlays?
Payment and Withdrawal:
What are the deposit methods available at Caesars?
How can I withdraw my winnings?
Customer Support:
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Meet Our Authors

Sol Fayerman-Hansen
Sol Fayerman-Hansen
Editor-in-Chief

Sol's interest in sports was sparked at a young age, inspired by athletes such as Barry Sanders, Michael Jordan, and Wayne Gretzky. This early fascination evolved into a deep-seated passion, guiding him toward a career in sports journalism in 2007. Over the years, Sol has contributed numerous articles and reviews to various online platforms, sharing his knowledge and perspectives.

Central to Sol's approach is his dedication to honesty, especially regarding sports betting platforms. He believes in providing bettors with straightforward and detailed reviews, distinguishing his work by avoiding the often overly positive spin on bonus offers and promotions. His commitment to truthfulness has made his reviews a reliable source for those seeking authentic advice and information, thereby earning him a reputation for integrity among his readers.

“In the world of sports betting, truth is more valuable than any bonus offer.”

ExperienceYear
Content Manager, OnlineCasinoReports2012-2021
Sports Journalist, Dottraffic2009-2011
Content Writer, HouseTech2007-2009
Cristina Varela Galan
Cristina Varela Galan
Problem Gambling Expert

Cristina used to work as a Psychology Assistant in the Bizkaia Pathological and Risky Gamblers Association. She was also part of a research team in Deusto University, specializing in pathological gambling area. While working there, she managed to develop her own project 

 “Exploring the association between emotional regulation, alexithymia, stressful life events and gambling in adolescent and young adult women”.

Paruyr Shahbazyan began his business career in 2000 as a private entrepreneur. Over thirteen years, he developed a deep understanding for business and leadership, laying a solid foundation for his professional journey.

In 2013, Paruyr stepped into the sports and betting industry as the founder and president of Bookmaker Rating. This online mass media platform, which he led until 2020, focused on providing in-depth analysis and insights in sports betting, earning a reputation for its quality content. 

Continuing his innovative approach in 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This venture showcases his dedication to integrating advanced technology in the evolving landscape of sports betting. Through these diverse experiences, Paruyr has continuously influenced and shaped the betting industry, driving new trends and setting high standards.

 ExperienceYear
Engaged in private entrepreneurship2000-2013
Founder and President at Bookmaker Rating, an online platform focused on sports and betting2013-2020
Co-founder at Azuro, a decentralized betting protocol2022

"Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports." 

- Paruyr Shahbazyan, Founder, RG

 

Principles and Ethics

Paruyr Shahbazyan's core beliefs lie in the power of informed decision-making and integrity in the betting industry. He understands that the foundation of successful betting is not just about odds and predictions, but also about the trust and reliability of the information provided. Paruyr advocates for a betting environment where transparency and knowledge are paramount, ensuring that bettors are well-equipped with accurate data and insights.

Strategic Vision

Paruyr's vision is to revolutionize the sports betting industry through the integration of technology. He sees the future of betting as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. His aim is to create platforms that are not only user-friendly but also uphold the highest standards of ethical betting, contributing to a more responsible and enjoyable betting culture.

Future Perspectives

Looking towards the future, Paruyr envisions a betting landscape that is more inclusive, technologically advanced, and globally connected. He anticipates a significant shift towards more decentralized and transparent betting systems, driven by blockchain technology. Paruyr is committed to being at the forefront of this change, continuously exploring new possibilities and innovations that can redefine what it means to engage in sports betting in a digital world. His focus is on building systems that prioritize user empowerment, fairness, and the global growth of the sports betting community.

 

Anna Kravtcova
Anna Kravtcova
Problem Gambling Expert

Ph.D. in organizational psychology, an internationally certified psychologist (EuroPsy 2022, Cognitive behavioural therapy of mindfulness 2020, International Society for Emotional Intelligence 2017, Russian Psychological society 2014, American Psychological Association(Society for Industrial and Organizational Psychologist) 2011), speaker of many international conferences (USA, Brazil, Portugal, Czech Republic, Russia, etc.). TEDx speaker.

Mike Rosenberg
Mike Rosenberg
Content Writer

Mike made the decision to dive headfirst into the booming world of sports betting fresh out of college. Back in the day, when 1-800 pick lines and sports pagers were all the rage, he couldn't resist the allure, having grown up idolizing sports legends like Sweetness, MJ, and Slammin Sammy. Mike dedicated his early years to the industry, tirelessly analyzing games, writing articles with free picks, and selling his expertise on reputable handicapping sites. Unlike many others, Mike was known for his integrity and only released one Game of the Year per sport, per season. His hard work and unwavering commitment paid off, earning him a devoted following and propelling his career to new heights. Then came the explosion of Daily Fantasy Sports. Believe it or not, companies like DraftKings and FanDuel used to pay Mike's company to increase their brand exposure. Now, those same industry giants don't even bother responding to his emails. While Mike appreciates the convenience of being able to place legal bets in his own backyard, he can't help but feel disheartened by what has become of the industry. People are being led astray, falsely believing that a mere $5 wager on a 20-team same-game-parlay will be their ticket to financial security. If there’s one thing Mike learned from making book back in the day, it’s that parlays are a bookie’s best friend. A bankroll is the only leg you have to stand on in the battle with the books, and Mike’s here to offer up advice on how to protect it.