Great Rewards Program
What Users Say About BetMGM Overall Experience
BetMGM Sportsbook presents a mix of user opinions, ranging from appreciation for its bonuses and betting options to critiques about technical issues and customer support.
Bonuses & Promotions
About 60% of users are happy with the bonuses and promotions, citing their generosity as a key attraction. However, 40% encounter issues, like not receiving promised bonuses or facing technical glitches. The sportsbook’s customer service, often deemed slow and unhelpful, adds to the frustration.
Payments & Withdrawals
While 40% of users praise the sportsbook for quick payouts and smooth depositing, 60% struggle with technical errors during withdrawals, leading to some accusations of fraudulent activity. Concerns are also raised about the default high bet settings.
Odds & Pricing
Many users value the competitive odds and diverse betting options, but technical problems like mobile app crashes and changing odds are drawbacks. Some users find the odds less competitive than other sportsbooks.
Market Coverage
The sportsbook is lauded for its broad market coverage and customizable parlays, but limitations in betting options for certain sports and events are noted. Technical errors and geolocation issues also mar the betting experience.
Support
The majority report negative experiences with customer support, citing unresponsive and ineffective assistance. Problems with account verification are frequent, though a small group of users commend the support team's responsiveness and effectiveness.
WORST APP EVER. Locked my account for no reason and Customer Care won't help. Use any other betting site for your own sanity
Great App !!
If I win you don't give me my money that I ask for
They'll take ur money if you lose but if you want to cancel a bet you can't and it says in the by law subsection that they are not allowed to void or cancel a bet once it's started but they gave me a bullshyt reason for them canceling my one bet but taking my money on the same game bet BULLSHYT FRAUDULENT ACTIONS BY THEM
Boom Baby
I've been playing on here on and off for over a year. Sports betting is good but the slots are glitchy and will suck you dry quicker than you can blink. Very disappointing. However payouts are pretty quick
Good app. Slow at times.
This app it awful. CONSTANTLY freezing and locking up. Brand new phone so NOT because of my equipment. Too many others saying the same.