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Privacy Policy

By filling in our complaint form, a visitor gives us the following information:

  • Player name
  • Player’s contact information, including email address
  • Username / login at online bookmaker
  • The type of the dispute
  • The content of the dispute
  • Attached documents and files (where applicable)
  • Any other information that the visitor finds necessary to provide

By making a complaint, the visitor agrees that Responsible Gambling will reveal the following information to the bookmaker:

  • Player name
  • Player contact information, including your email address
  • Username / login at online bookmaker
  • The type of the dispute
  • The content of the dispute
  • Attached documents and files

By making a complaint, the visitor agrees that Responsible Gambling may publish the following information on the website:

  • The type of the dispute
  • The name of the bookmaker
  • The content of the dispute
  • Attached documents and files (with deleted or blurred personal information)

By making a complaint, the visitor agrees that the bookmaker will disclose to Responsible Gambling the following information:

  • Personal information
  • Betting history
  • The history of deposits and payments
  • The history of visits by time and IP-addresses