Caesars User Reviews

Caesars Sportsbook

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1922
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What Users Say About Caesars Overall Experience

1922
Reviews
Updated Jan 18, 2024, 2-43 PM
52%
Positive
9%
Mixed
39%
Negative
overall
AI
User Reviews Analysis

Caesars Sportsbook has accumulated a range of user reviews. This summary highlights key aspects of their experiences, including odds, app functionality, cashiering, market coverage, support, and bonuses.

At Caesars Sportsbook, the user reviews reveal a myriad of experiences:

Odds & Pricing

Users appreciate the competitive odds, diverse parlays, and odds boosts. However, there are concerns about inaccurate scoring, misleading bets, and less favorable odds compared to other platforms. Technical issues and poor customer service in this context are also noted.

Functionality & User Experience

The app is praised for its user interface, smooth operation, and wide betting options. Yet, users face challenges with location verification, slow loading times, and frequent glitches, especially during peak betting times.

Payments & Withdrawals

The deposit process is well-received for its speed and efficiency. Conversely, there's dissatisfaction with slow withdrawal times and difficulties in accessing winnings. Customer service in this area is also a point of contention.

Market Coverage

There's high regard for the extensive betting options and the connection to Caesar rewards. However, users desire more options and coverage for certain sports and events, alongside reporting functionality issues.

Support

The majority are unhappy with the support team's response time and effectiveness. A smaller group, however, acknowledges the support team for their helpfulness and efficiency.

Bonuses & Promotions

While the rewards program and sign-up bonuses are favored, many users report not receiving promised bonuses and promotions. The requirements for bonus playthrough are also criticized.

Users Reviews
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Eff draftkings. Ceasers works great

Great

Love it!

Improved experience overall

DO NOT DOWNLOAD!!!!! THEY ARE THIEVES. THEY TOOK MY ORIGINAL DEPOSIT AND GAVE ME A BONUS THEN LOCKED ME OUT OF MY ACCOUNT FOR VERIFICATION. THEN AFTER A WEEK LET ME SIGN BACK IN BUT NOW MY BONUS AND DEPOSIT ARE GONE AND REFUSED TO CREDIT ME ANYTHING. JUST SOME IT. DO NOT BE THEIR NEXT VICTIM. PICK ANY OTHER ONE OUT THERE. NOT CAESERS

The Best

App is horribly slow. Deposit issues unsolved by customer service. Didn't seem to care multiple times and presented no viable solutions. No contact email available to escalate the issue. Too many other options to try to fight it to get resolved....

So glitchy. Every weekend. You'll waste so much time. trying to place a bet. They just can't keep it fixed.

...
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About Caesars User Reviews

We conducted an objective analysis of over 1900 real user reviews of Caesars Sportsbook using advanced sentiment analysis tools. This method allowed us to categorize the reviews into negative, neutral, and positive categories, reflecting genuine user experiences.

 

Key Findings:

  • Positive Reviews:
    • Praised for user-friendly interface and competitive odds.
    • Commendations for reliable platform performance and diverse betting options.
  • Neutral Reviews:
    • Balanced feedback, acknowledging both pros and cons.
    • Comments on satisfactory features and services.
  • Negative Reviews:
    • Identified areas for improvement include customer support and technical issues.
    • Some limitations noted in betting options for specific sports/events.

 

Conclusion: This analysis provides an unbiased, real-user perspective on Caesars Sportsbook, valuable for both potential users and for the platform's continual improvement.

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