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Good Customer Support
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BetRivers Pros & Cons
What Users Say About Their Overall Experience
Bonuses & Promotions:
- Around 60% of users expressed dissatisfaction with the bonuses and promotions, citing low-value rewards, lack of variety, and unclear terms and conditions.
- 40% of users had a positive experience with the app's bonuses and promotions, appreciating the free play opportunities, daily trivia, and free bingo for bonus prizes.
- Users suggested improvements such as offering more straight money bonuses, improving the rewards program, and providing clearer information about the terms and conditions of bonuses and promotions.
Functionality & User Experience:
- 20% of users reported issues with the app's geolocation feature, causing difficulties in placing bets.
- 15% of users reported performance issues such as frequent crashes, slow loading times, and general unreliability.
- Many users found the app's interface to be unintuitive and difficult to navigate.
Cashiering:
- Many users expressed dissatisfaction with the slow and complicated withdrawal process.
- Some users praised the app for its quick and efficient withdrawal process.
- The deposit process received mixed reviews, with some users experiencing glitches and delays.
- Many users reported difficulty in reaching customer service and receiving satisfactory assistance.
Odds & Pricing:
- Many users expressed dissatisfaction with the perceived low odds of winning.
- Some users praised the app for its variety of games and quick withdrawal process.
- Many users felt that the app was not providing value for money.
Market Coverage:
- Many users appreciate the wide variety of games available on the platform.
- Some users complained about the inconsistency in winning percentages and problems with the app's functionality.
- Some users expressed dissatisfaction with the lack of early cash outs, unclear promotions, and limited options for certain types of bets.
Support:
- A good number of users commended the support team for their promptness, courtesy, and efficiency.
- Some users reported difficulties in resetting passwords, problems with account verification, and hurdles in withdrawing winnings.
- Some users complained about the app's functionality and felt that the support team was not able to adequately address these technical issues.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I don't think u guys should make a lost to us who has guys that gets hurt in a game we have no idea that it's going to happen n I'm sure this has happened to a lot of people that play betrivers or other games ..is what u should do u should void that name out instead of losing to all of them ... It has happened to me a lot ..u guys say u would love feed backs n I think that's a good one that I think everyone would agree on!
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Blackjack is definitely rigged. The amount of times I watched dealer 3 or 4 hit into 21 when player had 20 was ludicrous. Dealer gets blackjack every 10 hands on average. I received one over multiple sessions. Also never got anything higher than a 3 on at least 10 doubles.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I love how they try to limit me down to $15 bets! Like guys you are making 5% off of every bet win or lose so why limit me so hard? I literally don't understand. They must not like money!
Key Statistics & Features
Founded | Online Sportsbetting - 2018 (NJ) |
---|---|
Headquarters | Des Plaines, Illinois |
Welcome Offer | Place your first real money bet on any sport; if it loses, get a Bonus Bet up to $250 |
Min. Deposit | $10 |
Betting App | iOS & Android |
Desktop | Yes |
Withdrawal Time | Instant, or up to a two weeks depending on method |
Payment Methods | Cash at Casino Cage, PayNearMe, Vanilla, BetRivers Play+ Card, Credit/Debit card, PayPal, VIP Preferred, Online Banking |
Support | 24/7 Live Chat, Email, Telephone, Social Media |
Markets | 20+ including MLB, NFL, NBA, NHL, etc. |
Availability | NJ, MD, PA, NY, VA, OH, WV, MI, IN, IL, IA, CO, AZ, LA, Ontario, Canada |
BetRivers Bonuses
Bonuses User Reviews
After analyzing the reviews, it's clear that users have mixed feelings about the bonuses and promotions offered by the sports betting app.
Dissatisfaction Among Users:
A significant number of users (around 60%) expressed dissatisfaction with the bonuses and promotions, citing issues such as low-value rewards, lack of variety, and unclear terms and conditions. They also mentioned that the rewards program is not as beneficial as they expected, with points expiring quickly and not providing substantial benefits. Some users also reported technical issues with the app, which affected their ability to access and use bonuses.
Positive Experiences:
On the other hand, around 40% of users had a positive experience with the app's bonuses and promotions. They appreciated the free play opportunities, daily trivia, and free bingo for bonus prizes. Some users also mentioned the quick and secure withdrawal process after winning, which they found to be a plus point.
Suggestions for Improvement:
In terms of improvements, users suggested that the app could offer more straight money bonuses, improve the rewards program, and provide clearer information about the terms and conditions of bonuses and promotions. They also recommended fixing the technical issues to enhance the overall user experience.
Conclusion:
In conclusion, while the sports betting app does offer bonuses and promotions, there is room for improvement in terms of the value, variety, and clarity of these offers, as well as the functionality of the app itself.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I stopped playing betriver several months ago bc all it did was take my money. So I decided to give it another try recently after receiving a bonus deposit match and hit (6g) and couldn't cash out bc of a document request issue so I cont to play and lost it all back in under 48hr (tell me it's not scam) now the kicker. my dumbass cont to deposit over 1g this past week and never hit anything over $120 & no bonus over $35. I think they flagged me to lose bc of doc issue & have since. SAD...
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
This app crashes. freezes. and the bonuses mess up often. And I have proof of these issues with no compensation from support I'd rate 0 stars. do not recommend. and thumbs down if I could! Super frustrating
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Badass through and through lots of slots great bet props could have more.freeplay or free bets but nothing in life should be expected to be free
Where is BetRivers Legal?
BetRivers is available to individuals who are 21 years of age or older. It operates within certain states in the U.S. where it is legally permitted. Users must be located in one of these states to access the service. The platform adheres to the legal age and location requirements set by each state where it is available. This ensures compliance with local regulations.
You can currently access BetRivers from one of these U.S. States:
New Jersey | Maryland | Pennsylvania | New York | Virginia | Ohio | West Virginia | Michigan | Indiana | Illinois | Iowa | Colorado | Arizona | Louisiana | Delaware | Ontario, Canada.
User Experience
The BetRivers website utilizes a color scheme of blue, white, and yellow. On the main interface, users are presented with multiple options. The platform's responsiveness is consistent with other online platforms, and the efficiency may depend on an individual's internet connectivity or the quality of the device used to access the platform.
Menus on the BetRivers website are organized in a manner typical of many online sportsbooks with the list of sports and events on the left, the featured markets in the center, and the bet slip on the right.
There is a lack of a sitemap at the footer of the homepage which would be a good addition.
How to Sign Up at BetRivers
![How to Sign Up at BetRivers](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/Screenshot_2024_01_14_154555_611ba515d4.png)
This registration procedure is designed to be quick and user-friendly, encompassing three distinct steps. To begin, potential users are required to visit the BetRivers website and initiate the process by clicking on the prominent yellow 'Join Now' button. Here's a breakdown of each step:
- Account Creation: Start by selecting your state of residence. Then, choose a unique screen name, provide your email address, and create a password for your account.
- Personal Information: The next step involves entering your personal details. This includes your first and last name, zip code, street address, date of birth, and gender.
- Security and Compliance: The final step requires you to choose security questions and provide answers for account security. Additionally, you'll need to enter your mobile number and the last four digits of your Social Security Number (SSN). To complete the process, review and agree to the Terms and Conditions of BetRivers Sportsbook.
Remember, each step is crucial for a successful registration and access to the services offered by BetRivers Sportsbook. Once you're signed up making a bet at BetRivers is similar to other Sportsbooks.
BetRivers Betting Apps Overview
The BetRivers Betting App is available for both iOS and Android devices. For Android, it is downloaded from the BetRivers website, requiring users to enable installation from unknown sources. On iOS, the app can be found and downloaded from the App Store.
The app provides access to various sports betting markets, including major sports like NFL, NBA, MLB, and others, as well as sports like darts and netball. Users can engage in different types of bets such as moneyline, spread, totals, props, and futures. The app also features in-play betting and, in some instances, live streaming of events.
BetRivers offers a range of promotional activities, including a welcome bonus, parlay insurance, and a loyalty program named iRush Rewards. This program awards points based on betting activity, with different tiers providing various bonuses.
The interface of the app is designed for ease of navigation and is available in several U.S. states, each with specific regulations and features. The app's availability and functionality are subject to state-specific betting laws and regulations.
Where to Download the Apps
You can find the BetRivers iOS App on the AppStore.
You can find the BetRivers Android App on the AppStore.
What Real Users Say About the Betting App Experience
The sports betting app has received a mixed bag of reviews from its users, with a significant number of them expressing dissatisfaction with its functionality and user experience.
Geolocation Issues:
A common issue raised by approximately 20% of users is the app's geolocation feature, which often fails to accurately locate them, causing difficulties in placing bets.
Performance Problems:
Performance issues such as frequent crashes, slow loading times, and general unreliability were reported by about 15% of users. Some users also mentioned problems with the touchscreen response on certain devices.
Withdrawal Process Concerns:
The withdrawal process was another area of concern, with around 25% of users claiming that it is slow and complicated. Some users reported that their accounts were locked or that they had to go through a tedious verification process to withdraw their winnings.
Positive Feedback on Game Selection and Customer Service:
On the brighter side, a few users praised the app's game selection and customer service. However, these positive reviews were far outnumbered by the negative ones.
User Interface and Navigation Issues:
In terms of user experience, many users found the app's interface to be unintuitive and difficult to navigate. Some users also complained about excessive notifications and the app's failure to display certain information, such as future bets for sports events.
Conclusion:
In conclusion, while the app does have some redeeming features, the majority of users seem to be dissatisfied with its functionality and user experience. The app's developers may need to address these issues to improve user satisfaction.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I don't think u guys should make a lost to us who has guys that gets hurt in a game we have no idea that it's going to happen n I'm sure this has happened to a lot of people that play betrivers or other games ..is what u should do u should void that name out instead of losing to all of them ... It has happened to me a lot ..u guys say u would love feed backs n I think that's a good one that I think everyone would agree on!
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Blackjack is definitely rigged. The amount of times I watched dealer 3 or 4 hit into 21 when player had 20 was ludicrous. Dealer gets blackjack every 10 hands on average. I received one over multiple sessions. Also never got anything higher than a 3 on at least 10 doubles.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I love how they try to limit me down to $15 bets! Like guys you are making 5% off of every bet win or lose so why limit me so hard? I literally don't understand. They must not like money!
Sports & Leagues at BetRivers
Betting Markets
BetRivers offers a variety of betting markets, catering to different preferences in sports wagering. Available options range from standard bets like moneylines, point spreads, and totals, to more specific options such as props and futures. This neutral overview is intended to inform users about the range of betting market types they can expect to encounter on BetRivers.
Bet Type | BetRivers Offers |
---|---|
Moneyline | ✔ |
Point Spread | ✔ |
Over/Under (Totals) | ✔ |
Props (team/player/score) | ✔ |
Futures | ✔ |
Parlays | ✔ |
Teasers | ✔ |
Live In-Play Betting | ✔ |
Asian Handicap | ✔ |
Half-time/Full-time | ✔ |
Outrights | ✔ |
Accumulators | ✔ |
What Users Say About BetRiver's Markets
After analyzing the reviews, it is clear that users have mixed feelings about the market coverage of the sports betting app.
Positive Aspects:
On the positive side, many users appreciate the wide variety of games available on the platform, with some noting that the app offers more games than other online casinos. The fast withdrawal process is also a highlight for some users, and a few have mentioned the friendly and helpful customer support.
Areas for Improvement:
However, there are several areas where users feel the app could improve.
Inconsistency in Winning Percentages: A common complaint is about the inconsistency in winning percentages, with some users feeling that the odds have been changed to their disadvantage.
Functionality Issues: Users have reported issues such as freezing, geolocation errors, and problems with placing parlays due to rapidly changing odds.
Lack of Early Cash Outs and Clear Promotions: Some users have expressed dissatisfaction with the lack of early cash outs, unclear promotions, and limited options for certain types of bets.
Rewards Program and Promotions: The rewards program and promotions are also seen as lacking, with some users describing them as a "joke".
Geographical Coverage: In terms of geographical coverage, one user noted that the app does not support North Carolina.
Conclusion:
In conclusion, while the app is praised for its game variety and fast withdrawals, improvements could be made in terms of functionality, odds fairness, and the quality of promotions and rewards.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Badass through and through lots of slots great bet props could have more.freeplay or free bets but nothing in life should be expected to be free
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
App never works during NFL games. Constantly says loading and asks me to login in constantly. Awful platform for in game wagers.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Trash. Just the worst.
BetRivers Odds
BetRivers’ odds are powered by Kambi, so users might find odds comparable to other platforms that use the same software and are aligned with broader market trends. While each sport has its intrinsic factors and subtleties that can influence pricing, a comparison of BetRivers' rates with other brands shows some minor differences, reflecting the unique dynamics of each sport. Similarly, every bet type—whether it's moneylines, over/unders, or prop bets—has its own pricing structure. BetRivers' pricing is largely in line with its competitors, but there are instances where it might vary slightly, which could influence potential returns.
Event/Match | BetRivers Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
SF 49ers vs KC Chiefs Moneyline | -121 +100 | -120 +100 | -120 Even | -126 +108 |
Blue Jackets vs. Blues Moneyline | +148 -182 | -142 -170 | -145 -170 | -142 -172 |
Tyson Fury vs. Oleksandr Usyk | -134 +110 | -140 +110 | -130 Even | -138 +108 |
What Users Say About BetRiver's Odds
After analyzing the reviews, it's clear that the majority of users have had a negative experience with the sports betting app, particularly in relation to odds and pricing.
Odds and Winning
Many users have expressed dissatisfaction with the perceived low odds of winning, with some even suggesting that the app is rigged. A significant number of users reported losing money consistently, with some stating that they have never won anything significant.
Positive Feedback
However, there were a few positive reviews, with some users praising the app for its variety of games and quick withdrawal process. A small number of users also reported winning more frequently on this app compared to others.
Pricing Concerns
In terms of pricing, many users felt that the app was not providing value for money, with some stating that they had spent large amounts of money without seeing any significant returns.
Conclusion
In conclusion, while there are a few positive aspects to the app, such as its variety of games and quick withdrawal process, the overwhelming majority of users have had a negative experience with the app's odds and pricing. This suggests that the app may need to make significant improvements in these areas to improve user satisfaction.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Blackjack is definitely rigged. The amount of times I watched dealer 3 or 4 hit into 21 when player had 20 was ludicrous. Dealer gets blackjack every 10 hands on average. I received one over multiple sessions. Also never got anything higher than a 3 on at least 10 doubles.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I stopped playing betriver several months ago bc all it did was take my money. So I decided to give it another try recently after receiving a bonus deposit match and hit (6g) and couldn't cash out bc of a document request issue so I cont to play and lost it all back in under 48hr (tell me it's not scam) now the kicker. my dumbass cont to deposit over 1g this past week and never hit anything over $120 & no bonus over $35. I think they flagged me to lose bc of doc issue & have since. SAD...
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
By far the worst RTP of anywhere I play.
Payments & Withdrawals
BetRivers provides several payment and withdrawal methods for users managing their funds. This section outlines the different options available for depositing and withdrawing money on the platform. Users can expect a variety of methods, each with its own set of procedures and requirements. The aim is to present a clear understanding of the financial transaction processes at BetRivers, including the methods' availability, processing times, and any potential restrictions or guidelines associated with these financial transactions.
What Users Say About BetRiver's Banking Options
The reviews for the sports betting app's cashiering experience are quite varied.
Dissatisfaction with Withdrawals:
A significant number of users have expressed dissatisfaction, particularly with the withdrawal process. Many users find it slow and complicated, with some even reporting denied or delayed withdrawal requests due to additional verification requirements. A few users have even accused the app of withholding their winnings.
Praise for Quick Withdrawals:
On the other hand, a smaller group of users have praised the app for its quick and efficient withdrawal process, reporting prompt receipt of their winnings without any issues.
Mixed Reviews on Deposits:
The deposit process also received mixed reviews. While some users found it easy to deposit money into their accounts, others experienced glitches and delays. A few users also expressed disappointment over the lack of bonuses after their initial deposit.
Customer Service Concerns:
Customer service is another area that received predominantly negative reviews. Many users reported difficulty in reaching customer service and receiving satisfactory assistance.
Conclusion:
In conclusion, while some users have had positive experiences with the app's cashiering process, the majority of reviews suggest that there is significant room for improvement, particularly in terms of the withdrawal process and customer service. The app needs to address these issues to enhance user satisfaction.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I stopped playing betriver several months ago bc all it did was take my money. So I decided to give it another try recently after receiving a bonus deposit match and hit (6g) and couldn't cash out bc of a document request issue so I cont to play and lost it all back in under 48hr (tell me it's not scam) now the kicker. my dumbass cont to deposit over 1g this past week and never hit anything over $120 & no bonus over $35. I think they flagged me to lose bc of doc issue & have since. SAD...
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
It's sad it keeps crashing they let me deposit but not let get money out I just want the money that I deposited I didn't get to play it
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Identity verification has been a pain for Android users. The app keeps crashing when trying to upload the requested documents. Tech support can't seem to assist here either. I've been getting the royal run around to complete withdrawal. Basically told. i have to wait for them to e-maol me so I'm stuck in limbo until then.
Customer Support
BetRiver's has a customer support team that provides assistance to anyone interested in joining the sportsbook and to existing members. It is important for us to give you an accurate review of their support so we reached out ourselves armed with questions:
- Speed and Effectiveness: BetRivers' customer support is structured to address inquiries with varying degrees of speed and effectiveness. The efficiency of support can fluctuate based on the complexity of the issues and the current demand on their support system.
- Live Chat: The platform offers a live chat feature, initially operated by a bot. Users have the option to escalate issues to a live agent within the chat. The transition from bot to human interaction is user-initiated, allowing for more personalized assistance as required.
- Agent Responsiveness: The responsiveness of live agents at BetRivers can vary. While some users may receive quick responses, others might experience delays. This variation is influenced by factors such as the volume of concurrent inquiries and the specific nature of the user's issue.
- For a well-rounded understanding, our team reached out to BetRivers' customer support at various hours. The results of our 'day in the life' test are as follows:
Time of Day | Average Wait Time |
---|---|
6:00 am ET | 4 minutes 15 seconds |
11:00 am ET | 4 minutes 55 seconds |
5:00 pm ET | 5 minutes 30 seconds |
9:00 pm ET | 7 minutes |
Contact BetRivers Customer Support
Customer Support User Reviews
he overall experience with the support of the sports betting app is a mixed bag.
Positive Feedback: A good number of users have commended the support team for their promptness, courtesy, and efficiency. They have lauded the swift responses and the helpfulness of the support agents, with some users even singling out specific agents for their exceptional service.
Negative Feedback: A considerable number of users have voiced dissatisfaction with the support. The main issues highlighted include difficulties in resetting passwords, problems with account verification, and hurdles in withdrawing winnings. Some users have reported that their accounts were frozen or locked without clear reasons, and they found it challenging to resolve these issues through the support team.
Technical Issues: A handful of users have also complained about the app's functionality, citing bugs and glitches that hampered their betting experience. They felt that the support team was not able to adequately address these technical issues.
Withdrawal Process: Regarding the withdrawal process, some users have found it to be lengthy and convoluted, requiring multiple verification steps and taking a long time to receive their winnings. They felt that the support team was not helpful in speeding up this process.
In conclusion, while the support team is generally viewed as responsive and helpful, there are areas that need improvement, particularly in handling technical issues and facilitating the withdrawal process.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
I stopped playing betriver several months ago bc all it did was take my money. So I decided to give it another try recently after receiving a bonus deposit match and hit (6g) and couldn't cash out bc of a document request issue so I cont to play and lost it all back in under 48hr (tell me it's not scam) now the kicker. my dumbass cont to deposit over 1g this past week and never hit anything over $120 & no bonus over $35. I think they flagged me to lose bc of doc issue & have since. SAD...
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Identity verification has been a pain for Android users. The app keeps crashing when trying to upload the requested documents. Tech support can't seem to assist here either. I've been getting the royal run around to complete withdrawal. Basically told. i have to wait for them to e-maol me so I'm stuck in limbo until then.
![BetRivers Sportsbook](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/betrivers_88b37c291a.png)
Everytime I try to verify identity now. the site crashes at the end. This has been going on for days. Why isn't this getting fixed? I've talked to customer service at least 3 times and they haven't mentioned a problem with the site.
BetRivers Online Casino
Some users can seamlessly switch to BetRivers' Casino, depending on the state they are in. Housing around 200 games, the casino section is diverse with slots predominantly occupying the space, followed by table games, video poker, and live dealer games. The platform is optimized for both desktop and mobile use in states like Michigan, New Jersey, Pennsylvania, and Connecticut.
Additional Features
Navigating through BetRivers' platform, one encounters a range of additional features:
Feature | Description |
---|---|
Live Betting | BetRivers' platform includes a live betting section, prominently placed as the first tab on the menu. It features ongoing events in various sports, with pre-match stats, real-time event representation, and multiple betting markets. |
Live Streaming | Selected sports events are available for live streaming on BetRivers. This feature is useful for users who want to bet and watch simultaneously and includes sports like soccer, tennis, and the NFL. Users must be logged in to access this feature. |
Same-Game Parlays | BetRivers offers same-game parlays, marked with a 'NEW' label. Users can create parlays within a specific game using the 'Same Game Parlay' option. |
Early Cash-Out | The 'Buy Out' function allows bettors to close a bet before the end of an event. This can be used to secure a profit or minimize losses. Eligible bets can be found in the bet slip. |
iRush Rewards Loyalty Program | This loyalty program rewards users with points for real-money wagers. Points can be redeemed for various benefits, including discounts and exclusive offers. |
Responsible Gambling
BetRivers has established Player Protection Terms to address responsible gaming. These terms provide guidelines for users and outline measures to prevent issues like underage and compulsive gambling.
Tool/Resource | Description |
---|---|
Risks of Problem Gambling | BetRivers provides information on problem gambling indicators and contact details for help centers like the Council on Compulsive Gambling of New Jersey (1-800-Gambler). |
Underage Gambling Prevention | A verification process is in place for all new users to prevent underage gambling. Advice for parents includes securing login details and monitoring for signs of underage gambling. |
Setting Limits and Self-Exclusion | Users can set limits on deposits, wagers, and session times. A "Cool-Off Period" option for a minimum of 72 hours is available. The platform also offers a self-exclusion option, allowing users to be on the New Jersey Self-Exclusion Program list for 1 to 5 years. |
You can find more information about BetRivers’ efforts to promote responsible gambling here.
Licensing & Security
Compliance and Security Feature | Description |
---|---|
State Compliance | BetRivers Sportsbook is licensed in multiple U.S. states, adhering to state-specific regulatory frameworks. Notably, it is regulated by the New Jersey DGE in New Jersey and maintains licensing standards across all active states. |
Data Protection | The platform uses stringent data protection measures, exceeding industry standards. It employs SSL encryption to secure user data and ensure confidentiality. |
Web Safety | The BetRivers website features a padlock symbol in the browser's address bar, indicating the presence of SSL encryption for enhanced security and privacy. |
System Defense | Advanced firewall systems are in place to protect BetRivers' digital infrastructure against unauthorized access. |
Identity Verification | BetRivers conducts identity verification as per state regulations, such as in New Jersey. This process confirms the user's age (minimum 21) and eligibility for gambling. |
Strong Authentication Feature | An optional 'strong authentication' process sends a unique security code via text message during login attempts, enhancing account security. Users can activate or deactivate this feature based on their preference. |
Education
BetRivers Sportsbook presents an informative section to guide its users through the nuances of sports betting. The platform's "FAQs and Tutorials" space sheds light on a broad spectrum of topics, encompassing both foundational and intricate betting aspects. Novice users can get insights into account creation, while the FAQs touch on quintessential betting topics, such as placing bets, understanding the prevalent odds systems, and the mechanics of live wagering. Features unique to BetRivers, like the 'Buy Out' and 'Same Game Parlays', are explained in depth. Additionally, BetRivers teaches about common bet structures, from Straight Bets to Parlays, and examines standard sports markets like the Money Line, Spread, and Over/Under.
About BetRivers
BetRivers Sportsbook entered the U.S. sports betting market in 2018. Its features and services are consistent with those of other industry participants, following standard market practices.
Operating across a range of states, from Arizona to West Virginia, BetRivers showcases a notable geographical distribution. As regulatory frameworks evolve, the sportsbook is making preparations to expand its services to additional states, aiming to broaden its territorial coverage within the U.S. and Canada.
In terms of ownership, BetRivers is under the umbrella of Rush Street Interactive, a company that is publicly traded on the NYSE using the ticker RSI. This association positions BetRivers within a more extensive network of online gaming and betting services.
FAQs
Other Sportsbooks
Sports Betting in Different States
Meet Our Authors
![Paruyr Shahbazyan](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/photo_2024_01_12_13_21_53_527f80b717.jpg)
Paruyr Shahbazyan
Paruyr Shahbazyan began his business career in 2000 as a private entrepreneur. Over thirteen years, he developed a deep understanding for business and leadership, laying a solid foundation for his professional journey.
In 2013, Paruyr stepped into the sports and betting industry as the founder and president of Bookmaker Rating. This online mass media platform, which he led until 2020, focused on providing in-depth analysis and insights in sports betting, earning a reputation for its quality content.
Continuing his innovative approach in 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This venture showcases his dedication to integrating advanced technology in the evolving landscape of sports betting. Through these diverse experiences, Paruyr has continuously influenced and shaped the betting industry, driving new trends and setting high standards.
Experience | Year |
Engaged in private entrepreneurship | 2000-2013 |
Founder and President at Bookmaker Rating, an online platform focused on sports and betting | 2013-2020 |
Co-founder at Azuro, a decentralized betting protocol | 2022 |
"Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports."
- Paruyr Shahbazyan, Founder, RG
Principles and Ethics
Paruyr Shahbazyan's core beliefs lie in the power of informed decision-making and integrity in the betting industry. He understands that the foundation of successful betting is not just about odds and predictions, but also about the trust and reliability of the information provided. Paruyr advocates for a betting environment where transparency and knowledge are paramount, ensuring that bettors are well-equipped with accurate data and insights.
Strategic Vision
Paruyr's vision is to revolutionize the sports betting industry through the integration of technology. He sees the future of betting as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. His aim is to create platforms that are not only user-friendly but also uphold the highest standards of ethical betting, contributing to a more responsible and enjoyable betting culture.
Future Perspectives
Looking towards the future, Paruyr envisions a betting landscape that is more inclusive, technologically advanced, and globally connected. He anticipates a significant shift towards more decentralized and transparent betting systems, driven by blockchain technology. Paruyr is committed to being at the forefront of this change, continuously exploring new possibilities and innovations that can redefine what it means to engage in sports betting in a digital world. His focus is on building systems that prioritize user empowerment, fairness, and the global growth of the sports betting community.
![Sol Fayerman-Hansen](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/IMG_8134_ca3f10b45a.jpg)
Sol Fayerman-Hansen
Sol Fayerman Hansen is the Editor-in-Chief at RG.org. With over two decades of experience in sports journalism and iGaming content, Sol finds working with RG.org a refreshing experience focused on transparency and responsible, informed sports gambling.
No, that bonus won't make you rich; it might lead to a gambling addiction even faster.
Notable Achievements
Sol is the creator of the world's largest book on digital art, a work collected by Harvard University libraries for its historic significance. He also served as the head of innovation at the Bank of Montreal, specializing in advanced technologies.
Personal Passion
Writing is Sol's daily practice and his art. He loves enriching readers with every story, reflecting his commitment to helping people through his work.
Interests
An avid sports lover, technology enthusiast, and a dedicated collector of both digital and physical art, Sol is habitually curious and a serial experimenter who loves to test new things…it's the only way to learn.
Cristina Varela Galan
Cristina used to work as a Psychology Assistant in the Bizkaia Pathological and Risky Gamblers Association. She was also part of a research team in Deusto University, specializing in pathological gambling area. While working there, she managed to develop her own project
“Exploring the association between emotional regulation, alexithymia, stressful life events and gambling in adolescent and young adult women”.
![Nick Ashbourne](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/Nick_Ashbourne_The_Athletic_76caa9a22b.jpg)
Nick Ashbourne
Nick has been fascinated with sports since he was first taken to a Toronto Maple Leafs game back in 1998, and he's written about them professionally since 2014.
Nick has covered baseball and hockey for outlets like The Athletic, Sportsnet, and Yahoo Sports, and his sports betting expertise has grown since its legalization in Ontario in 2022.
Between 2022 and 2023 he worked for a betting startup called NorthStar Bets, and in 2024 he contributed to Oddspedia before joining the Responsible Gambling team.
Anna Kravtcova
Ph.D. in organizational psychology, an internationally certified psychologist (EuroPsy 2022, Cognitive behavioural therapy of mindfulness 2020, International Society for Emotional Intelligence 2017, Russian Psychological society 2014, American Psychological Association(Society for Industrial and Organizational Psychologist) 2011), speaker of many international conferences (USA, Brazil, Portugal, Czech Republic, Russia, etc.). TEDx speaker.
![Mike Rosenberg](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/Mike_Rosenberg_42c4a1b337.jpg)
Mike Rosenberg
Mike made the decision to dive headfirst into the booming world of sports betting fresh out of college. Back in the day, when 1-800 pick lines and sports pagers were all the rage, he couldn't resist the allure, having grown up idolizing sports legends like Sweetness, MJ, and Slammin Sammy. Mike dedicated his early years to the industry, tirelessly analyzing games, writing articles with free picks, and selling his expertise on reputable handicapping sites. Unlike many others, Mike was known for his integrity and only released one Game of the Year per sport, per season. His hard work and unwavering commitment paid off, earning him a devoted following and propelling his career to new heights. Then came the explosion of Daily Fantasy Sports. Believe it or not, companies like DraftKings and FanDuel used to pay Mike's company to increase their brand exposure. Now, those same industry giants don't even bother responding to his emails. While Mike appreciates the convenience of being able to place legal bets in his own backyard, he can't help but feel disheartened by what has become of the industry. People are being led astray, falsely believing that a mere $5 wager on a 20-team same-game-parlay will be their ticket to financial security. If there’s one thing Mike learned from making book back in the day, it’s that parlays are a bookie’s best friend. A bankroll is the only leg you have to stand on in the battle with the books, and Mike’s here to offer up advice on how to protect it.
![Mark Medina](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/Mark_Medina_e73c948b14.jpg)
Mark Medina
Mark Medina is a longtime NBA reporter that includes stints as a Lakers blogger with The Los Angeles Times (2010-12), Lakers beat writer with the Los Angeles Daily News (2012-17), Warriors beat writer with Bay Area News Group (2017-19) as well as an NBA reporter/columnist for USA Today (2019-21) and NBA.com (2021-23). Medina is also an NBA insider with Fox Sports Radio and frequent contributor to CBSLA's SportsCentralLA with Jim Hill and with Spectrum Sportsnet.
![Daria Tuboltseva](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/Daria_Tuboltseva_f2c346417b.jpg)
Daria Tuboltseva
Daria went to St. Petersburg State University and earned a bachelor of international journalism. Working as a sports journalist from 2014, from 2016 as a hockey journalist. Covered 5 World Championships, 2022 Winter Olympics, 2020 World Juniors, 6 Gagarin Cup Finals.
Owner of a telegram channel Coolest Game on Earth.
Integrative nutritionist specializing on sports nutritionology.
![Paul M. Banks](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/Paul_M_Banks_ddc02e21a6.jpg)
Paul M. Banks
Paul M. Banks is a professional Content Creator whose career has seen bylines in numerous publications, including the New York Daily News, Chicago Tribune, USA Today, Yahoo, MSN, FOX Sports and Sports Illustrated.
Banks has made scores of guest appearances on live radio and television, featuring regularly on NTD News, WGN-TV, CCTV, ESPN Radio, the History Channel, SiriusXM and CBS Sports Radio.
He is the Founding Editor of The Sports Bank.net, which has been featured and linked in hundreds of leading media outlets all across the world.
He has also authored two books, one of which, "No, I Can’t Get You Free Tickets: Lessons Learned From a Life in Sports Media," became an assigned textbook in journalism courses at State University New York-Oneonta.
![Nikhil Narain](https://cms-cdn-rg-prod-bemymedia-com.s3.us-east-2.amazonaws.com/Nikhil_Narain_Cricket_Journalist_db2e3884fc.jpg)
Nikhil Narain
Nikhil Narain is a die-hard cricket romantic, published author, and has worked for some of the leading digital websites and broadcasters in India and overseas. An alumnus of the London School of Economics, Nikhil's forte is using data and numbers creatively to weave interesting stories and revolutionize the way cricket statistics are generated and analyzed.