What to Expect at BET99
Betting at BET99 Sportsbook involves risk, and it's important to gamble only with money you can afford to lose. We encourage all users to set limits on their spending and play within those boundaries. Please review the terms and conditions for each promotion carefully, and take advantage of the responsible gambling tools provided by BET99. If you ever feel that your betting is becoming problematic, consider seeking advice or support.
Gambling can be addictive. If you or someone you know has a problem with gambling, please seek help immediately. Support can be found in Canada at the Centre for Addiction and Mental Health, Gamtalk Treatment & Support, and Provincial/Territories helplines. Gamble responsibly and never risk funds that you cannot afford to lose.
BET99 Pros and Cons
What Real Bettors Are Saying About Their BET99 Experience
Overall Review of Bet99 Sports Betting App
The Bet99 sports betting app has received a mix of feedback from users across various themes, including bonuses & promotions, user experience, functionality, cashiering, odds & pricing, market coverage, and support. Below is a summary of the key insights based on the available reviews.
Bonuses & Promotions
- Lack of Bonuses: A significant portion of users expressed dissatisfaction with the limited availability of bonuses and promotional offers.
- Promotional Offers: Some players noted that existing promotions do not meet their expectations compared to other sportsbooks.
- Positive Experiences: A smaller group reported satisfaction with specific promotions, indicating that while the overall sentiment may be negative, there are instances of positive experiences.
User Experience
- Intuitive Interface: Many users appreciate the clean and user-friendly design, making navigation straightforward.
- Fast Loading Times: Users reported that the app loads quickly, enhancing the betting experience.
- Responsive Customer Support: Some users noted that customer support is readily available and helpful when issues arise.
Functionality
- Wide Range of Betting Options: Users can access various sports and betting markets, adding to the excitement.
- Live Betting Features: The app includes live betting options, allowing users to place bets in real-time.
- Secure Transactions: Players expressed confidence in the app's security measures for deposits and withdrawals.
Cashiering
- Variety of Payment Options: Some users appreciate the range of payment methods available for deposits and withdrawals.
- User-Friendly Interface: A few users noted that the cashiering interface is easy to navigate.
- Withdrawal Delays: Numerous users expressed frustration over slow withdrawal processing times.
- Customer Support Issues: Reports of inadequate customer support during transaction problems were noted.
- Limited Payment Methods for Withdrawals: Some users mentioned that not all payment methods are available for withdrawals.
Odds & Pricing
- Limited Odds Variety: Many users expressed dissatisfaction with the limited variety of odds available for different sports and events.
- Pricing Competitiveness: Players noted that the pricing is not as competitive compared to other sportsbooks.
- Inconsistent Promotions: Users reported that promotional offers are inconsistent and often not as appealing as those offered by competitors.
- Withdrawal Fees: Some players mentioned unexpected withdrawal fees that can diminish overall winnings.
Market Coverage
- Variety of Games: Many users commend the sportsbook for offering a wide range of games and betting options.
- Competitive Odds: Some players noted that the odds provided are competitive compared to other sportsbooks.
- Limited Market Coverage: A significant number of users reported that the app lacks coverage for certain sports and events.
- Performance Issues: Users expressed concerns about slow loading times and occasional crashes.
Support
- Response Time: Many users reported long wait times for responses from customer support.
- Quality of Support: Several reviews highlighted that support staff lacked the necessary knowledge to resolve issues effectively.
- Accessibility: Users noted difficulties in reaching support through various channels.
- Resolution of Issues: A significant number of players felt that their issues were not adequately addressed.
Conclusion
Overall, while the Bet99 app offers some positive features, significant concerns remain regarding bonuses, cashiering, odds, market coverage, and support. Users are advised to consider these factors before engaging with the platform and to check back later for more comprehensive feedback as it becomes available.
BET99 Quick Facts
| Aspect | Details |
|---|---|
| Founded | 2020 |
| Licensed | Ontario: Alcohol and Gaming Commission of Ontario Rest of Canada: Kahnawake Gaming Commission |
| First Bet Offer | First Bet Encore: Get First Wager Back as Bonus Bets Up to $1,000 with Promocode - "SPORT99" |
| Min. Deposit | $10 |
| Betting App | iOS and Android |
| Desktop | Yes |
| Withdrawal Time | Around 48 hours |
| Payment Methods | Interac e-transfer, INSTADEBIT, Instant Bank Transfer, Visa, Mastercard, Interac Desjardins, ApplePay, and PayPal (Ontario only) |
| Support | Extensive FAQs, 24/7 Live Chat, Email, and Social Media |
| Markets | 30+: NFL, NBA, NHL, MLB, and more |
| Available | BC, AB, SK, MA, ON, QC, NB, NS, NL, PEI, YT, NT, NU |
BET99's Bonuses and Promotional Offers
BET99 has an extensive bonus and promotions program for the Sportsbook and the Bet99 Casino, respectively. For new customers, BET99 offers a Welcome Bonus, while existing bettors have timely promotions available that are updated regularly. It is important to mention that these bonuses are not available to bettors in Ontario, but rather all other regions in Canada.
Here are some examples of the current bonuses available at BET99 Sportsbook:
| Type of BET99 Promo | Description |
|---|---|
| Welcome Bonus | Get your first wager back up to $1,000 in four bonus bets if it loses. The minimum first deposit required is $20. If you lose, you'll get four bonus bets equal to 25% of the wager's value. The bonus bets are sent to bettors' accounts within 72 hours. |
| Canadian Team Tuesdays | When you wager on a Same Game Parlay on any matchup with a Canadian team that's 3+ legs, you'll get a 30% profit boost. |
| VIP Program | Club B99 is invite-only. Once you qualify, BET99 will contact you. |
| Esports Bet $50, Get $20 Casino | When you bet $50 on any Esports betting market, you'll receive a $20 casino bonus. |
| NHL Playoff Contest | Wager $99 or more on an NHL game and enter into a drawing for 2 playoff tickets in the first round of the NHL postseason. |
| NHL Parlay Boost | Receive a 30% profit boost when you wager on an NHL parlay with 3+ legs with odds greater than 4.00. |
| NCAAB Parlay Boost | Receive a 30% parlay profit boost on 3+ leg NCAAB parlays greater than 4.0 odds. |
| NCAAB 25% Deposit Match | From March 14 to 20, you'll get a 25% deposit match up to $99 when you use promo code HOOPS99. The bonus you receive carries 5x wagering requirements. |
| Soccer Bet $50, Get $10 | When you place a pre-match wager of $50 on a contest with minimum odds of 1.5, you'll receive a $10 bonus bet. |
| NHL Bet $50, Get $10 | This is the same offer as the "Soccer Bet $50, Get $10" offer above, but only for NHL games. This includes the same minimum odds of 1.5. |
| Golf 30% Profit Boost | Receive a 30% profit boost on all markets associated with the Players Championship from March 12 to 16. The odds must be greater than 2.0. |
| NBA Bet $50, Get $10 Live Bonus | When you wager $50 on an NBA contest with minimum odds of 1.5, you'll receive a $10 bonus bet for live/in-game betting. |
| NHL Bet $50, Get $20 Insurance | If you wager $50 or more on an NHL contest with odds of at least 1.5, you'll receive $20 in bonus bets if you lose. |
Bonus Terms and Wagering Requirments
1. BET99 Welcome Bonus – First Bet Encore
- Who Can Claim: This bonus is optional for all new BET99 Sports bettors (outside of Ontario) using Promo Code "Sport99."
- Max Wager: Up to $1,000 on your first bet (which must lose) to receive four bonus bets.
- How It Works: If your first wager loses, BET99 confirms how much you’ll receive in four bonus bet installments.
- Wagering Requirements:
- You must use these bonus bets on sports markets with odds of 1.50 or higher.
- Same Game Parlays (SGP), SGP+, and System wagers are excluded.
- Each bonus bet must be placed once, and you must wait until it settles before any winnings are credited.
2. NHL Parlay Boost
- Promotion Date: This bonus changes daily, and interested parties must check the correct dates with BET99. Bettors in Ontario are not eligible.
- Eligibility:
- New and existing BET99 bettors who meet the offer criteria
- Must place a 4+ leg NHL parlay with combined odds of 4.0 (+300) or greater
- Profit Boost:
- Earn a 30% boost on your winning parlay
- The boost is credited as real cash if your parlay wins
- Minimum Stake: $10 for an eligible parlay wager
- How to Use:
- Add your NHL parlay selections (4+ legs, combined odds ≥ +300) to the bet slip
- Click the “Boost” button to activate the offer
- Place your bet and see the adjusted returns, which include the profit boost
- Difficulty: A 4.0 (+300) bet implies an implied probability of 25% (since 100 ÷ [300 + 100] = 0.25).
- For a 4-leg parlay where each leg is at these odds, you multiply the probabilities:
- 0.25 × 0.25 × 0.25 × 0.25 = 0.00390625
3. NCAAB Parlay Boost
- Promotion Date: This bonus changes daily, so please verify the correct dates with BET99. Note that bettors in Ontario are not eligible.
- Eligibility:
- Open to new and existing BET99 bettors who meet the offer criteria
- Must place a 3+ leg NCAA parlay with combined odds of 3.0 (+200) or greater
- Profit Boost:
- Earn a 30% boost on your winning parlay
- The boost is credited as real cash if your parlay wins
- Minimum Stake:
- $10 for an eligible parlay wager
- How to Use:
- Add your NCAA parlay selections (3+ legs, combined odds ≥ +200) to the bet slip
- Click the “Boost” button to activate the offer
- Place your bet and view your adjusted returns, which include the profit boost
- Difficulty:
- A 3.0 (+200) bet implies an implied probability of about 33.33% (since 100 ÷ [200 + 100] ≈ 0.3333).
- For a 3-leg parlay where each leg has these odds, multiply the probabilities:
0.3333 × 0.3333 × 0.3333 ≈ 0.037 (approximately 3.70%) - This roughly translates to a 1 in 27 chance of hitting all three legs.
4. BET99 "Club99" VIP Club
BET99’s invite-only VIP club claims to offer loyal bettors exclusive promotions and special perks. However, we advise caution when considering any VIP or loyalty program, as the high wagering requirements and frequent betting necessary may conflict with responsible gambling practices.
5. Canadian Team Tuesdays
When you wager on a Same Game Parlay that's 3+ legs and odds greater than 4.0 on any of the major Canadian professional teams, including the Ottawa Senators, Calgary Flames, Vancouver Canucks, Toronto Raptors, and more, you'll receive a 30% profit boost if you comply with the terms.
6. NHL Playoff Contest
When you wager $99 or more on contests with odds of at least 1.5 between March 10 and April 1, you'll be entered into a drawing to receive two 2025 Stanley Cup Playoff tickets for the first round. There's a maximum of three entries per day.
- This offer is only available in Ontario.
7. Bet Esports, Get Casino
When you wager $50 or more on Esports games with odds of at least 1.5, you'll receive a $20 casino bonus.
The wagering requirements are 1x, but the game contribution percentage is different.
- Slots: 100%
- Live Casino: 100%
- Table Games: 10%
- Video Poker: 0%
- If you were to wager $1 on table games, only $0.10 of that would count toward the wagering requirement.
8. College Basketball 25% Deposit Match
From March 14 to 20, 2025 you can use promo code HOOPS99 to receive a 25% deposit match up to $99. The maximum bonus is $99 and has a 5x wagering requirement. The minimum odds required are 1.5.
- If you were to deposit $350, you'd get a bonus of $87.50.
- In that scenario, you'd need to wager $437.50 in cash to access the $87.50 in bonus funds as withdrawable cash.
- Additionally, you must complete those wagering requirements within seven days.
9. Soccer Bet $50, Get $10
With this offer, you'll receive a $10 bonus bet when you wager $50 on a pre-game or live soccer bet with minimum odds of 1.5.
- The bonus carries a 1x wagering requirement; when you bet with it, you'll only receive the profit back as cash.
10. NHL Bet $50, Get $10
- This is the same offer as the "Soccer Bet $50, Get $10" mentioned above. This includes the same minimum odds (1.5), bet requirement ($50), and wagering requirement (1x).
11. Players Championship 30% Profit Boost
Receive a 30% profit boost on all Players Championship betting markets with odds greater than 2.0.
- The bonus only applies to the profits, so if you wager $10 on a contest with 2.5 odds, you'd typically win $15 and receive a total payout of $25.
- With the profit boost, you'd instead win $19.50 for a total payout of $29.50.
- Why? When you multiply the original $15 by 1.3, you get $19.50.
12. NBA Bet $50, Get $10 Live Bonus
Receive a $10 bonus for live betting when you wager $50 on an NBA game with minimum odds of 1.5.
13. NHL Bet $50, Get $20 Insurance
- If you were to wager $50 on an NHL contest with minimum odds of 1.5 and lose, you'd receive a $20 bonus bet back.
Active Bonuses & Promotions
BET99 NHL Bet $50 Get $20 Insurance
BET99 NBA Bet $50 Get $10
BET99 NHL Bet $50 Get $10
BET99 Soccer Bet $50 Get $10
BET99 NCAA 25% Deposit Match
BET99 Stanley Cup Playoffs Tickets Contest
Are BET99's Bonuses Worth It? Here’s What Bettors Say
Overall Experience with Bonuses & Promotions
The feedback from players regarding bonuses and promotions at this sportsbook has been mixed, with some users expressing dissatisfaction while others have had a more positive experience. Due to the limited availability of user reviews, we were unable to conduct a comprehensive analysis of user sentiment. However, we can summarize the key insights from the available feedback.
Key Insights from Player Reviews
- Lack of Bonuses: A significant portion of users expressed dissatisfaction with the limited availability of bonuses and promotional offers, which they feel are essential for a competitive gaming experience.
- Promotional Offers: Some players noted that the existing promotions do not meet their expectations compared to other sportsbooks, leading to a feeling of being undervalued.
- Positive Experiences: A smaller group of users reported satisfaction with specific promotions they received, indicating that while the overall sentiment may be negative, there are instances of positive experiences.
In conclusion, while there are some positive aspects to the bonuses and promotions offered by this sportsbook, the overall sentiment leans towards dissatisfaction due to the lack of competitive offers. We recommend checking back later when more user feedback becomes available to gain a clearer understanding of the overall user experience.
Where is BET99 Sportsbook Available
BET99 has a desktop and mobile app platform. It's available throughout Canada. These are the provinces and territories where BET99 is available:
How to Sign Up at BET99 Sportsbook in Canada
- Open the BET99 desktop page (BET99 in Ontario) or download the mobile app from the AppStore or Google Play Store.
- Click "JOIN" in the upper right corner, next to the "Login" button.
- In the first step, provide your username, create a password, provide your email, input your phone number, name, and date of birth, and pick the language you want to play with. You must also agree to the site's terms and conditions and confirm you're 19 or older.
- Next, you will provide your mailing address and choose whether to opt for BET99 promotional emails.
- Finally, you will need to confirm your email, which you can do by going to your inbox, opening the email from BET99, and clicking on the confirmation link. Once you have done this, you will be ready to make a deposit.
BET99 Betting App Overview
BET99 has a mobile app available on the Apple App Store and Google Play Store. The experience on the mobile app is essentially the exact same as on the desktop betting site. Live streaming is available on the mobile app.
Smooth or Frustrating? Users Review BET99’s Mobile App
Overall Review of Bet99 App
Due to the limited availability of user reviews for this particular sportsbook, we were unable to conduct a comprehensive analysis of user sentiment. However, we have gathered some insights from the existing reviews and a smaller set of newer feedback.
User Experience
The overall user experience of the Bet99 app has been described as:
- Intuitive Interface: Many users appreciate the clean and user-friendly design, making navigation straightforward.
- Fast Loading Times: Users have reported that the app loads quickly, which enhances the betting experience.
- Responsive Customer Support: Some users have noted that customer support is readily available and helpful when issues arise.
Functionality
In terms of functionality, the Bet99 app offers:
- Wide Range of Betting Options: Users can access various sports and betting markets, which adds to the excitement.
- Live Betting Features: The app includes live betting options, allowing users to place bets in real-time.
- Secure Transactions: Players have expressed confidence in the app's security measures for deposits and withdrawals.
Conclusion
While the existing review indicates a lack of comprehensive data, the insights from the newer reviews suggest that the Bet99 app provides a generally positive user experience with functional features. We recommend checking back later for more user feedback to gain a clearer picture of the overall sentiment.
Sports and Leagues at BET99
Betting Markets
With ~30 sports available at the BET99 online betting site, you can wager on them in several ways.
See a list of nine of the most prominent betting markets below.
| Betting Market | Definition and Examples for Canadian Bettors |
|---|---|
| Moneyline Bets | Pick which team you think will win a game. As mentioned before, the Senators moneyline of 1.83 would result in $83.33 in winnings with a $100 wager. |
| Point Spread | Pick which team will cover the spread. The point spread is a number used to illustrate the gap in power between two teams. For example, if the Cleveland Cavaliers are -16.5, they're the favorite and must win by 17 points or more. Conversely, their opponent, the Brooklyn Nets, are +16.5, are the underdog, and can cover by winning outright or losing by 16 or less. A team with a "-" is the favorite, whereas the team with a "+" is the underdog. |
| Over/Under (Totals) | Wager on the combined number of points scored in a game. Sticking with the Nets and Cavaliers, their over/under line is 226.5. If the final score were 117-110, that would be 227 total points, thus the "Over" would win. |
| Parlay Bets | Combine multiple bets onto one bet slip. All games added to a parlay must win for a parlay to succeed. For example, you could add the Cavaliers and Senators to one betslip. |
| Futures Bets | Wager on events that typically resolve at the end of the season. Popular examples include the Montreal Canadiens winning the Stanley Cup or Cooper Flagg winning the John R. Wooden Award in college basketball. |
| Prop Bets | Wager on events that happen within a game. The most prominent type of prop is player props. An example of player props is the number of passing yards an NFL quarterback throws in a game. |
| Live Betting | With live betting, you'll wager on a game that's actively in progress. Most pre-game betting markets are available. |
| Teaser | Alter the point spread or total in a parlay in your favor while sacrificing betting odds. |
| Round Robin | Wager on multiple combinations of a parlay. For example, if you have a 4-leg parlay, there are six 2-leg parlay combinations. |
| FlashBets | You can bet on markets that'll resolve quickly within a game, such as which team will score first in a basketball game. |
How Does BET99’s Market Coverage Stack Up? Real User Insights
Overall Experience with Market Coverage
The reviews regarding market coverage for the sportsbook app reveal a mixed bag of experiences among users. While some players appreciate the variety of games and betting options, many others express significant frustrations with the app's limitations and performance issues.
Positive Aspects
- Variety of Games: Many users commend the sportsbook for offering a wide range of games and betting options, which enhances the overall betting experience.
- Competitive Odds: Some players have noted that the odds provided are competitive compared to other sportsbooks, making it an attractive option for serious bettors.
Negative Aspects
- Limited Market Coverage: A significant number of users have reported that the app lacks coverage for certain sports and events, which can be frustrating for those looking to bet on niche markets.
- Performance Issues: Users have expressed concerns about the app's performance, including slow loading times and occasional crashes, which detracts from the overall experience.
Conclusion
Due to the limited availability of user reviews for this particular sportsbook, we were unable to conduct a comprehensive analysis of user sentiment. However, based on the existing feedback, it is clear that while there are positive aspects to the market coverage, significant limitations and performance issues remain. We recommend checking back later when more user feedback becomes available to gain a clearer understanding of the overall user experience.
All About BET99's Odds
BET99 presents its odds as Decimal odds by default. However, if you prefer American or Fractional, you can opt for that. On the left side of the desktop page, at the bottom of the menu where the sports betting markets are, you can change between these three displays.
As for Decimal odds, these are typically found in Canada, Australia, and throughout Europe.
How Decimal Odds Work
With Decimal odds, you can see how much you'll receive per $1 wagered.
- Total Payout = Bet Amount × Decimal Odds
- Profit = (Decimal Odds−1) × Bet Amount
- For example, the Los Angeles Lakers moneyline odds against the Brooklyn Nets are 1.41. Here's how much you'd win with a $100 wager:
- $100 x 1.41= $141.
- The profit would then be:
- $141 - $100 = $41.
- As for the underdog Nets at 3.00, it would look like this:
- $100 x 3.00 = $300
- Profit: $300 - $100 = $200
Comparing BET99's Odds With Other Sportsbooks
To help compare the odds BET99 offers, we'll examine the NBA game between the Los Angeles Lakers and the Brooklyn Nets on Monday, Mar. 10, 2025.
Below is a table comparing odds for the money and over/under at BET99, Sports Interaction, BetMGM, and TonyBet.
| Sportsbook | Nets Odds | Nets Win Profit ($100 Bet) | Lakers Odds | Lakers Win Profit ($100 Bet) | Over/Under 216.5 or 215.5 | O Bet Profit ($100 Bet) | Over/Under 216.5 | U Bet Profit ($100 Bet) |
|---|---|---|---|---|---|---|---|---|
| BET99 | 3.00 | $200 | 1.41 | $41 | O 216.5 (1.95) | $95 | U 207.5 (1.87) | $87 |
| Sports Interaction | 2.90 | $190 | 1.42 | $42 | O 215.5 (1.87) | $87 | U 20715.5 (1.95) | $95 |
| BetMGM | 2.90 | $190 | 1.42 | $42 | O 215.5 (1.87) | $87 | U 20715.5 (1.95) | $95 |
| TonyBet | 2.90 | $190 | 1.43 | $43 | O 215.5 (1.89) | $89 | U 215.5 (1.93) | $93 |
Key Takeaways
Overall, the odds were somewhat similar, with the Nets odds at 2.90 at all sportsbooks except BET99, where they were 3.00. As for the over/under market, BET99 online sportsbook had the highest line at 216.5.
Which Sportsbook Offers the Best Value?
Identifying the sportsbook with the best value comes down to what market you want to place bets on. For BET99, if you were interested in wagering on the Nets or the "Under," you'd find the most value there as you're getting 3.00 odds compared to 2.90 at the three other sportsbooks we compared. As for the "Under," the line is 216.5, whereas it's 215.5 on all the other three platforms. This provides an additional point of value.
If you wanted to bet on the Lakers, TonyBet's 1.43 odds have the best value. If you want to bet the "Under" at 215.5, TonyBet offers a $93 payout on a $100 wager with 1.93 odds.
Are BET99’s Odds Competitive? Bettors Weigh In
Overall Experience with Odds & Pricing at Bet99
The reviews regarding the odds and pricing at Bet99 present a largely negative experience among users. Here’s a summary of the key aspects highlighted by players:
- Limited Odds Variety: Many users have expressed dissatisfaction with the limited variety of odds available for different sports and events.
- Pricing Competitiveness: Players have noted that the pricing is not as competitive compared to other sportsbooks, leading to a perception of less value.
- Inconsistent Promotions: Users have reported that promotional offers are inconsistent and often not as appealing as those offered by competitors.
- Withdrawal Fees: Some players have mentioned unexpected withdrawal fees that can diminish overall winnings.
Due to the limited availability of user reviews for this particular sportsbook, we were unable to conduct a comprehensive analysis of user sentiment. Without sufficient data, we cannot accurately assess the overall user experience or provide a detailed review at this time. We recommend checking back later when more user feedback becomes available.
In conclusion, while the existing review indicates a lack of comprehensive data, the new insights suggest that users have significant concerns regarding odds and pricing at Bet99. It is advisable for potential users to consider these factors before engaging with the platform.
How to Make Payments and Withdrawals at BET99
BET99 offers six ways to deposit and five ways to withdraw funds.
The table below shows the deposit/withdrawal methods, how long the withdrawal process takes, and more.
Name | Deposit | Withdraw | ||||
|---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
 Interac | 0-1 day | $5 | 0.1% | 1-3 days | $3000 | 0.1% |
 Bank Wire Transfer | 0-1 day | $10 | 0% | 1-7 days | $50000 | N/A |
 Debit Cards | 0-1 day | $1 | 0.76% | N/A | N/A | N/A |
 Desjardins (Interac) | 0-1 day | $5 | 0.1% | 1-3 days | $3000 | 0.1% |
 VISA | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
 Mastercard | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
 ApplePay | 0-1 day | $10 | 0% | 1-3 days | $10000 | 1.5% |
 PayPal | 0-3 days | $10 | 1.9% | 2-7 days | $60000 | 1.9% |
Fast and Reliable? Bettors Share Their Experiences with BET99's Payments
Overall Cashiering Experience Review
The cashiering experience with this sportsbook has been a mixed bag, with limited user reviews making it challenging to draw definitive conclusions. However, based on the available feedback, we can highlight some key aspects of the cashiering experience:
Positive Aspects
- Variety of Payment Options: Some users appreciate the range of payment methods available, allowing for flexibility in deposits and withdrawals.
- User-Friendly Interface: A few users have noted that the cashiering interface is easy to navigate, making transactions straightforward.
Negative Aspects
- Withdrawal Delays: Numerous users have expressed frustration over slow withdrawal processing times, which can lead to dissatisfaction.
- Customer Support Issues: There are reports of inadequate customer support when users encounter problems with their transactions, leading to further frustration.
- Limited Availability of Certain Payment Methods: Some users have mentioned that not all payment methods are available for withdrawals, which can be inconvenient.
Conclusion
Overall, while there are some positive elements to the cashiering experience, the negative feedback regarding withdrawal delays and customer support issues cannot be overlooked. Due to the limited availability of user reviews, we recommend checking back later for a more comprehensive analysis as more feedback becomes available.
How is BET99's Customer Support?
At BET99, you can use the following customer service options: FAQ, 24/7 live chat, and email. BET99 also has a presence on social media platforms such as X and Instagram.
Below, we'll showcase the response time of the live chat on four occasions.
| Time ET | Average Response Time |
|---|---|
| 2:00 pm | 8 minutes and 27 seconds |
| 6:00 pm | 9 minutes and 8 seconds |
| 5:00 pm (the next day) | 1 minute and 4 seconds |
| 6:00 pm (the next day) | 3 minutes and 48 seconds |
In both interactions, the representatives were pleasant and delivered answers quickly. In the first interaction, we asked about deposit methods, and they sent a link to the "payments" section on their FAQ page with all the information. In the interaction later that evening, we asked them to explain what wagering requirements were on the Sports Interaction welcome bonus, and they walked us through exactly what they were and sent another link to the "promotions" section in their FAQs that provided additional insights.
Customer Support at BET99: What Users Really Think
Combined Review of Support Experience at Bet99
Due to the limited availability of user reviews for this particular sportsbook, we were unable to conduct a comprehensive analysis of user sentiment. However, the reviews that are available indicate a concerning trend regarding the support experience at Bet99.
Overall Sentiment
The support experience at Bet99 has been overwhelmingly negative, with a significant number of users expressing frustration and disappointment. Here are the key aspects of player experiences regarding support:
- Response Time: Many users reported long wait times for responses, leading to increased frustration.
- Quality of Support: Several reviews highlighted that the support staff lacked the necessary knowledge to resolve issues effectively.
- Accessibility: Users noted difficulties in reaching support through various channels, which added to their dissatisfaction.
- Resolution of Issues: A significant number of players felt that their issues were not adequately addressed, leaving them feeling unsupported.
Conclusion
While the existing review indicates a lack of comprehensive data, the negative feedback from the available reviews suggests that potential users should approach Bet99 with caution regarding their support services. We recommend checking back later when more user feedback becomes available to gain a clearer understanding of the overall user experience.
Contact BET99's Customer Support Team
BET99 Casino
In addition to the BET99 sportsbook, there's a BET99 casino and live casino. You can find links to this atop the page, next to where you can check out live betting.
The live casino offers several table games, including Blackjack, Roulette, Baccarat, Speed Tables, Game Shows, High Stakes Tables, and a Live Casino Race.
In addition to the live casino, the online casino offers about 3,000 games, including slots and various table games. These games are provided by numerous game developers, including Pragmatic Play, Just For The Win, Hacksaw Gaming, Kalamba Games, and more.
Promotions are also available specifically for the casino, including a welcome bonus, drops, and races. These bonuses and promotions are updated frequently and do change.
Additional Features at BET99
Learn more about the additional features available at BET99 in the table below.
| Feature | Description |
|---|---|
| Early Cash-Out | End a wager prematurely to limit your losses or avoid risking a wager losing. |
| Live Betting | Wager on games as they're actively in progress. The available markets feature many of those that you'd find when wagering pre-game. For games where live streaming isn't available, there's a live "Game Cast" where you'll see live updates from each game. For example, with basketball games, you'll see the most recent shot, the score, and the clock. |
| Live Streaming | Select sports have live streaming available at BET99; this can be accessed on desktop or the mobile version. In 2022, BET99 signed a deal with Genius Sports to offer NFL live streaming. |
| SGPx | With SGPx, you can combine multiple Same Game Parlays for an even larger parlay. |
BET99's Responsible Gambling Tools and Practices
At BET99, there's a link in the upper right of the page to the Responsible Gambling page. There, you'll find the various tools and practices available.
Here's what they are:
- Gambling Limits: These limits include deposits, gaming time, and losses. These can be set to daily, weekly, or monthly.
- Self-Exclusion, Timeout, and Cool-Off: At BET99 Sportsbook, you can opt to take a 24-hour cool-off period, take a timeout (one day, one month, two months, three months), or self-exclude yourself from wagering (six months, one year, five years, or permanently).
- Support Services: BET99 Sportsbook also provides links to ConnextOntario, the Responsible Gaming Council, and The Centre for Addiction and Mental Health.
- Signs of a Problem: BET99 provides a list of warning signs that you can use to assess if you're experiencing a gambling problem.
Security and Licensing
The Kahnawake Gaming Commission licenses BET99 across Canada. In Ontario, the Alcohol and Gaming Commission licenses and regulates it.
With these licenses, BET99 must maintain compliance, including having software and systems in place to protect customer data.
These are the security measures BET99 takes to secure your data and information:
| Security Measure | Description |
|---|---|
| Encryption | BET99 uses SSL encryption. This encryption is used especially during deposits and withdrawals to keep your payment information safe. |
| Verification Process | You must upload a copy of a government-issued ID before playing. |
| 2FA | You can choose to have "strong authentication" on your account during the account registration process. This will result in a code being texted to you each time you log in to input when logging in. |
| Kinectify | After partnering with Kinectify, BET99 could reduce its alert disposition time from 12.59 minutes to 3.19 minutes. Alert disposition time refers to the time that is taken to assess and take action on an alert once it's triggered. Thus, BET99's risk management and security respond even quic |
FAQs on BET99 Sportsbook
Account & Registration
How do I register, and what exact steps and requirements are needed?
To create an account at BET99, start by clicking "Join BET99" in the upper right—it's a prominent green sign. After that, you'll provide personal information (name, address, date of birth, and more), email, password, and more.
Then, you'll have to upload a copy of your government-issued ID before doing anything on the platform.
After you do this, you can make a deposit and start playing.
What identity verification is required, and when does it apply?
To play at BET99, you must create an account by uploading a picture of your driver's license, passport, or other government-issued ID.
Deposits & Withdrawals
Which deposit methods are accepted, and what are the minimum amounts?
The minimum deposit amount is $10.
These are the accepted payment options:
- Interac e-transfer
- Interac Desjardins
- Bank Transfer
- INSTADEBIT
- Mastercard
- Visa
- ApplePay
Does BET99 Accept Cryptocurrency
No, BET99 does not yet accept cryptocurrencies.
Betting Experience & Features
In what formats are the odds displayed, and how can I switch between them?
At BET99, you can switch between Decimal, American, and Fractional odds. You can change this on the left side of the page below the sports betting market list.
Does BET99 offer any live streaming or in-play data features?
Yes, live streaming is available for select markets at BET99.
Promotions & Bonuses
What welcome bonus is offered to new Customers, and what are the specific terms?
The BET99 welcome bonus provides you with your first wager back if it loses up to $1,000.
- The minimum deposit is $20.
- If you wager and lose, you'll get back four bonus bets. Each bonus amount is equal to 25% of the wager you initially made.
- For example, if you bet $100 and lose, you'll get four $25 bonus bets.
- You must claim this offer within 30 days of creating your account.
What ongoing promotions and rewards are available for existing users?
Three promotions are available for existing players at BET99, including an NHL Playoff ticket giveaway and an NHL/NBA Parlay Boost.
Security & Regulation
What is BET99's licensing status, and which authority regulates it?
BET99 is licensed by the Kahnawake Gaming Commission throughout Canada, except Ontario. There, it's licensed by the Alcohol and Gaming Commission.
What specific security measures protect my funds and personal data?
At BET99, SSL encryption ensures all transactions are handled securely. Two-factor authentication, or 2FA, keeps your account extra safe.
How is dispute resolution managed if I encounter a betting issue?
If you ever have an issue with anything, we recommend contacting BET99 customer support. If the issue is not resolved, contact the Kahnawake Gaming Commission or Alcohol and Gaming Commission.
Mobile & App Experience
Is there a dedicated mobile app, or how is the mobile experience handled?
Yes, BET99 has a mobile app. It can be found on the Apple App Store and Google Play Store, and you can also play it on your mobile web browser.
Do all features work the same on mobile as on desktop?
Yes. The BET99 mobile version is exactly the same as the desktop site. You'll find all available features on both platforms.
Customer Support & Technical Assistance
What specific customer support channels are available, and what are the response times?
BET99 offers customer service options like chat, email, and FAQ. The response time is seemingly unreliable. Our first interaction took around eight minutes, and the other did not respond for 30 minutes before we gave up.
How do I report a technical issue, and what information should I provide?
To report and technical issues, contact BET99 customer support. There are also FAQ sections dedicated to helping solve some technical problems, including GeoComply, how to check for a Wi-Fi card, and more.
Responsible Gambling & Risk Management
What responsible gambling tools does BET99 provide, and what are the specific settings?
BET99 has numerous responsible gambling tools, including setting limits on your account with deposits, gaming sessions, and losses. You can also take a timeout or self-exclude yourself from play.
As for the limits, there are daily, weekly, and monthly settings.
More Canadian Sportsbooks
- Availability: LeoVegas is available in all 10 provinces and 3 territories in Canada.
- Competitive Odds: LeoVegas has competitive odds and numerous markets on a range of sports.
- Dedicated Responsible Gambling Site: Although tough to find, LeoVegas provides a dedicated website for responsible gambling.
- Wagering Requirements: LeoVegas Welcome Bonus has very high wagering requirements for new bettors.
- Responsible Gambling Hard to Find: LeoVegas makes finding responsible gambling content hard to find including limiting tools.
- Margin (Vig) on certain markets can reach upwards of 10%, which is very high comparable to other sportsbooks.
- Licensed and regulated in all 10 provinces and 3 territories of Canada
- Sports Interaction app is available for iOS and Android
- Responsible gambling tools, including deposit and time limits
- Limited promotions overall
- No horse racing betting
- Licensed throughout Canada
- Many responsible gambling tools, including deposit limits, time-outs, loss limits, among others
- Live streaming of many games
- Customer support is not as fast as other brands
- Limited banking options
- Bonuses include very difficult wagering requirements
- Sportsbook margin (Vig) is up to 10% on some niche sports
- Licensed in Ontario.
- Mobile app for iOS and Android
- Responsive and helpful customer support team
- Good selection of responsible gambling tools and resources
- Not licensed in Canada outside of Ontario. Holds offshore license which does not protect bettors
- No promotions outside of the welcome bonus
- No live streaming of sports
- Range of Responsible Gambling Tools: Stake Sportsbook provides deposit limits, reality checks, self-exclusion options, and access to external responsible gambling support.
- Variety of Payment Methods: Supports traditional (credit/debit cards, bank transfers) and cryptocurrency transactions.
- Live Betting and Market Variety: Offers in-play betting and multiple betting markets across major leagues.
- Account Verification Process: Requires identity verification to comply with regulations and ensure user security.
- No Federal or Provincial Regulation in Canada: Stake is not licensed by any provincial gambling authority in Canada. It operates under an offshore Curacao license.
- Potential for High-Risk Gambling with Cryptocurrency: Transactions in cryptocurrency can lead to faster deposits and withdrawals, which may contribute to riskier gambling behavior.
- Withdrawal Processing Time Varies: Depending on the method used, withdrawals can range from instant to up to 7 days.
- Not Yet Available in Ontario: Stake Sportsbook is not yet available in Ontario.
- No Mobile Betting Apps: Stake Sportsbook does not have an iOS or an Android app and is only available on desktop or via mobile browser.
Meet our Experts
Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.
