BetPlays Sportsbook Review

Gambling can be addictive. If you or someone you know has a problem with gambling, please seek help immediately. Support can be found in Canada at the Centre for Addiction and Mental Health, Gamtalk Treatment & Support, and Provincial/Territories helplines. Gamble responsibly and never risk funds that you cannot afford to lose.

BetPlays bonuses and promotions are available to registered users. These include new account offers, event-based promotions, stake refunds, and in-play conditions tied to specific outcomes in select sports. Availability and eligibility may vary based on account status, geographic location, or specific terms and conditions set by BetPlays. Participation typically requires user opt-in, and all involve wagering requirements.

The table below provides an overview of current promotional offerings as listed by BetPlays:

All promotions are subject to BetPlays’ terms and may change without notice. Before participating, bettors are advised to consult the official site for the most current rules and conditions.

BetPlays is available in all provinces and territories except for Ontario.  

• British Columbia
• Alberta
• Saskatchewan
• Manitoba
• Quebec
• Newfoundland/Labrador
• Nova Scotia
• New Brunswick
• Prince Edward Island
• Yukon
• Nunavut
• Northwest Territories

BetPlays is accessible in the aforementioned provinces and territories but is not licensed or regulated by any Canadian provincial gaming authority. Instead, it operates under an offshore license from the Autonomous Island of Anjouan, Union of Comoros.

This lack of Canadian oversight means:

• No consumer protection under Canadian law
• Limited recourse in case of disputes, delayed payments, or account issues
• No regulatory guarantee of fair play or secure handling of funds
• No enforcement of responsible gambling practices in line with Canadian standards

Follow these steps to sign up at BetPlays Sportsbook in Canada:

1. Click the Green “register” button on the lobby page.
2. Complete Personal Details:
   1. Choose a username
   2. Enter your email.
   3. Choose a password.
   4. Select your currency (Canadian dollars selected by default).
   5. Choose your country (Canada is selected by default).
   6. Enter a referral ID (optional)
   7. Confirm age is over 18.
   8. Opt-in for BetPlays sportsbook mailing list.
3. Finalize Your Registration:
   1. Click the "Register" button to complete the sign-up process.

Canadian players looking to access BetPlays Casino or the BetPlays Sportsbook on mobile can do so directly through their device's browser. BetPlays does not currently offer dedicated mobile apps for iOS or Android; the mobile-optimized version of the BetPlays site provides an interface for placing sports bets, exploring online casino games, and managing accounts.

The browser-based mobile platform supports a range of features, including access to live betting, competitive odds on major sports, and a selection of slot games, table games, and live casino games such as lightning roulette, baccarat supreme, and mini roulette. Users can also find TV games, fast games, and trending games from providers like Pragmatic Play.

New mobile users are also eligible for bonus offers, such as free bets, welcome bonuses, or five free spins, depending on availability and meeting wagering requirements. While the platform advertises free bonuses and deposit matches, it's important to read the terms associated with each promotion, particularly when a promo code is required.

At BetPlays, bettors can choose from various markets across all leagues and competitions. Here are some of the most popular sports betting markets that can be found at BetPlays Sportsbook:

BetPlays operates as an international online betting platform, offering a wide range of sports betting options alongside a growing library of online casino games. Through the BetPlays sportsbook, Canadian players can place wagers on major sports, access live betting markets, and explore bonus offers tied to specific events or outcomes.

Odds on the BetPlays site are displayed in decimal format by default, which aligns with the common preference among Canadian players. While BetPlays does not advertise reduced margins or "low-vig" odds like some niche operators, it does offer competitive odds across a variety of sporting events—from football and hockey to basketball and tennis.

To assess how BetPlays sportsbook stacks up, we compared odds from a recent NHL game between the Vancouver Canucks and the Edmonton Oilers on March 18, 2025. The comparison includes three other betting platforms accessible to Canadian users.

Odds Payout Example ($100 Wager)

These figures have BetPlays with stronger returns on the same wagers in this market, although odds will vary depending on sport and match. This can matter over time for bettors who frequently wager real money on major sporting events.

BetPlays supports a variety of payment methods for deposits and withdrawals. These include credit and debit cards, e-wallets, banking systems, and cryptocurrencies. Payment processing times, minimum deposit amounts, and withdrawal limits may vary depending on the chosen method. BetPlays does not currently list detailed information about fees, processing times, or regional availability directly on its site, so users are advised to consult the platform's FAQ section or contact live chat support for specifics.

Name	Deposit			Withdraw
	Time	Min	Fee	Time	Max	Fee
Mastercard	0-1 day	$1	2%	2-7 days	$50000	2%
VISA	0-1 day	$1	2%	2-7 days	$50000	2%
Interac	0-1 day	$5	0.1%	1-3 days	$3000	0.1%
Bitcoin	0-1 day	$5	0%	0-1 day	$2	N/A
Ethereum	0-1 day	$5	0%	0-1 day	$5	N/A
Dogecoin	0-1 day	$5	0%	0-1 day	$5	N/A
Litecoin	0-1 day	$5	0%	0-1 day	$5	N/A
XRP	0-1 day	$5	0%	0-1 day	$5	N/A

These payment methods are available on the BetPlays site, but their availability may depend on the user’s location and account status. 

BetPlays provides several customer support channels for users seeking assistance with account-related issues, payments, verification, or general inquiries. Support is available 24/7, and assistance can be provided in multiple languages. 

Before reaching out to the customer support team directly, BetPlays' FAQs section provides answers to most sportsbook-related questions. We reached out to BetPlays customer support chat at four different times during the day to assess its customer service.

BetPlays Customer Support Response Times (Live Chat)

BetPlays' customer support team was fast, knowledgeable, and eager to provide all of the answers until we were completely satisfied. 

The BetPlays online casino features many games from various providers. As of March 2025, the platform lists over 9,867 games, including slot games, table games, live casino games, fast games, and TV games. Categories include traditional and modern formats, with options for real money wagering.

Common game types include:

• Online slots
• Live dealer games (including baccarat, roulette, and blackjack)
• TV games and fast games
• Mini roulette, lightning roulette, and others

Games are searchable by provider, category, or feature. Availability may vary depending on user location and account status. Promotional eligibility (e.g., free bets, free bonuses, or welcome bonus offers) depends on specific terms and wagering requirements.

BetPlays provides limited responsible gambling tools compared to industry standards. Unlike platforms that allow users to independently manage deposit limits, timeouts, or self-exclusion directly within their account settings, BetPlays requires players to contact customer support via email to request such restrictions.

To set limits or request account changes related to gambling control, users must email cs@betplays.com

Currently, no in-account functionality allows bettors to self-manage their limits, time-outs, or exclusions. This lack of autonomy is a concern for individuals seeking immediate and user-controlled safety tools.

Additionally, responsible gambling does not appear to be a central feature of the BetPlays platform. The only visible access point is a small footer button labeled “Responsible Gambling.” This link redirects users to an external page with general guidance, but there is no direct or interactive support within the platform.

BetPlays adheres to General Data Protection Regulation (GDPR) standards, which apply to handling personal data for users based in the European Union. This includes practices related to data storage, privacy, and the protection of user information from unauthorized access.

However, BetPlays is not licensed or regulated in Canada and, as such, is not subject to Canadian data protection or privacy laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA). This means Canadian bettors using the platform may not have the same level of legal recourse or protection in case of a data breach or misuse of personal information.

The platform is operated by Creative Alliance Solutions, which is headquartered in Cyprus and licensed in Anjouan. It does not currently list the use of independent third-party audits or certifications related to platform integrity, encryption standards, or information security management.

Users are advised to review the site’s privacy policy, monitor account activity regularly, and avoid sharing sensitive personal or financial information beyond what is required. Bettors should evaluate the risks without Canadian regulatory oversight before creating an account or depositing funds.