PointsBet User Reviews

PointsBet Sportsbook

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347
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What Users Say About PointsBet Overall Experience

347
Reviews
Updated Jun 21, 2024, 5:46 PM
25%
Positive
6%
Mixed
69%
Negative
overall
AI
User Reviews Analysis

Based on the user reviews, the sports betting app has a mixed reception. Here's a summary of the average user experience: - Odds & Pricing: Users have mixed feelings about the odds and pricing. While some appreciate the fair payouts and the ability to win significant amounts regularly, others express dissatisfaction with the perceived unfair return on their bets and the small maximum bets allowed. - Functionality & User Experience: The app's functionality and user experience have been criticized due to technical issues such as difficulty logging in, app crashes, and problems with placing bets. However, some users have praised the app for its easy-to-use interface and convenient features. - Cashiering: The cashiering aspect of the app has received mixed reviews. While some users appreciate the quick and secure access to their winnings, a significant number of users have reported issues ranging from lost deposits to limitations on betting amounts. - Market Coverage: The app's market coverage has been praised for its game selection and user-friendly features. However, some users feel that the app does not offer as many options as other sites and have criticized the removal of popular features like pointsbetting. - Support: The majority of users have had a negative experience with the app's support, citing issues such as unresponsive customer service and unresolved account issues. - Bonuses & Promotions: The app's bonuses and promotions have received mixed reviews. While some users appreciate the generous bonus bets and promotions, others have expressed dissatisfaction with the bonus structure and have raised concerns about the app's transparency. In conclusion, while the app has some redeeming features, there are significant areas for improvement, particularly in terms of technical functionality, customer support, and transparency in bonuses and promotions.

Users Reviews
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Worse online casino ever. I have deposited $1000s and after playing games for a bit about the time it would be to win a bonus or what not the game will give u an error n kick you out. I've played lots of online casino and yea you lose some but not like pointsbet. You will never win. Definitely use one of the many Michigan online casinos that actually pay

This is the worst online casino app ever. I bet 400.00 on 8 different games. $3.00-6.00 bets. didn't hit anything. STAY AWAY!!!!! Stick with fan duel and ceasurs sports casino.

Hobble ever

How long will the app be down how can I check my bets

Great app

If they wouldn't have rejected a bet to then change the odds to a more unfavorable odds then I wouldn't have wasted my time giving them a 1 star review. I will take my money elsewhere if you want to change odds on me!

Trying to be as bad as BetRivers apparently. Back to DraftKings for me.

Absolutely trash!!!... support is worthless.

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Reviews Analysis

About PointsBet User Reviews

We conducted an in-depth analysis of 347 real user reviews of PointsBet Sportsbook. Our approach was methodical and unbiased, focusing on extracting genuine sentiments from each review:

  •  
  • Advanced Analysis: Utilized advanced sentiment analysis tools to assess the tone of each review.
  • Categorization: Reviews were categorized into three sentiment groups: Negative, Neutral, and Positive.
  • Objective Approach: Maintained neutrality, ensuring our analysis purely reflects users' opinions.

 

Key Findings:

  • Positive Reviews: Highlighted for their user-friendly interface and competitive odds.
  • Neutral Reviews: Often mentioned average customer service experiences.
  • Negative Reviews: Mainly focused on issues related to withdrawal processes and betting limits.

Our analysis presents an authentic and balanced view of PointsBet Sportsbook, as perceived by its users.

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