Local Ohio Platform
Our review of BetJack Sportsbook provides a transparent, objective look at its features, though user feedback is currently limited. We encourage responsible gambling—set limits and seek help if needed to ensure a safe and enjoyable experience.
Struggling with Gambling Addiction? Support is Available.
If you or someone you know is battling gambling addiction, contact the National Council on Problem Gambling (NCPG) or Gamblers Anonymous. For immediate support call 1-800-GAMBLER.
betJACK Pros and Cons
Key Statistics & Features
| Feature | Detail |
|---|---|
| Founded | 1968 |
| Online | 2023 |
| Headquarters | Cleveland, Ohio |
| Welcome Offer | Up to $1000 Bonus Bets |
| Min. Deposit | $10 |
| betJACK Betting App | iOS & Android |
| Desktop | Yes |
| Withdrawal Time | Instant, or up to a two weeks depending on method |
| Payment Methods | Credit/Debit Cards, Online Banking, PayPal, & VIP Preferred |
| Support | Live Chat, Email, Social Media |
| Leagues | 20+ NFL, NBA, NHL, MLB, etc. |
| Available | Ohio |
betJACK Bonuses
Bonuses and Promotions
The welcome bonus betJACK offers is one where users receive bonus bets if they finish each of the first 10 days after signing up with $20 or more of cumulative losses. The rebate a user would receive on any given day looks like this:
| Daily Loss | Bonus Bet Received |
|---|---|
| $20-49.99 | $10 |
| $50-99.99 | $25 |
| $100-149.99 | $50 |
| $150-199.99 | $75 |
| $200+ | $100 |
Although the offer is presented as up to $1000 in bonus bets, reaching that total would require a new customer to lose $200 or more dollars for 10 consecutive days after signing up.
This welcome bonus could theoretically help mitigate the cost of losses for a new user in their first days with betJACK, but if they can only accrue significant bonuses by taking losses that could be financially damaging.
betJACK Specials
Beyond the welcome bonus, betJACK offers daily promotions called 'betJACK specials' that are prominently position in the top left corner on the desktop and the top carousel on the betJACK app.
Where is betJACK legal?
You are only able to use betJACK sportsbook within the state of Ohio.
The company has a significant gaming footprint in the state the extends to multiple brick-and-mortar casinos, but has not expanded beyond The Buckeye State.
User Experience
The betJACK Sportsbook online platform offers users a streamlined experience designed for both novice and seasoned bettors. Its interface is organized, featuring clearly labeled sections for various sports, leagues, and betting options, making navigation intuitive.
Users can quickly find live betting events, popular picks, and upcoming games. The platform includes real-time updates, ensuring bettors stay informed about odds shifts and game progress.
Although betJACK's top carousel, popular events below, and list of markets (headlined by specials) does not reinvent the wheel, it is visually legible and most users won't have difficulty navigating it.
How to sign up with betJACK
Here’s a step-by-step guide to signing up for the betJACK online sportsbook:
Step 1: Visit the Website or Download the App
- Go to the betJACK website or download the betJACK app from your mobile device’s app store.
- Open the app or website and select the option to create a new account.
Step 2: Start the Registration Process
- Enter your name and email address and set a secure password while confirming you are over the age of 21.
Step 3: Complete Your Personal Information
- Fill in the required details, which include your full name, date of birth, and residential address.
- Ensure that all information is accurate, as this will be verified during the registration process.
Step 4: Verify Your Identity
- Complete the Know Your Customer (KYC) verification process. This may include providing your social security number and uploading a government-issued ID.
- Confirm that you are physically located in the state of Ohio, as betJACK is only available for Ohio residents and visitors.
betJACK Betting Apps
The betJACK sportsbook app offers Ohio-based users access to a range of sports betting options, including single bets, parlays, and live betting across popular sports like football, basketball, and baseball.
The app, available on iOS and Android, provides betting access for users physically located in Ohio, with location verification requirements to ensure compliance with state regulations. It also includes daily odds boosts, allowing users to view and place bets on enhanced odds across select markets
Functionality within the betJACK app mirrors the desktop site, featuring a bet slip that supports a variety of wager types and an option to easily toggle between different bet formats.
Live betting options are accessible through a dedicated tab, where users can track games in real-time and place in-game wagers.
The app emphasizes secure login through phone verification and allows users to manage account settings, access customer support, and explore responsible gaming resources.
At the time of this review's publication, the betJACK app has middling user ratings at the App Store (3.4 stars out of 5) and Google Play Store (2.5 stars)
Where to Download the betJACK Betting Apps
You can find the betJACK iOS app on the App Store.
##buttons#1
You can find the betJACK Android app at the Google Play Store.
##buttons#2
Sports and Leagues at betJACK
Betting Markets
The betJACK sportsbook has a variety of betting markets that meet the needs of different types of Ohio bettors, from beginners to experienced players.
The available markets include options for traditional game outcomes, player prop betting and team props, live in-game betting, and futures on upcoming events:
| Bet Type | betJACK Offers |
|---|---|
| Against the Spread | ✔ |
| Correct Score | ✔ |
| Double Chance | ✔ |
| Double Result | ✔ |
| Even Money | ✔ |
| Forcast | ✔ |
| Futures | ✔ |
| Grand Salami | ✔ |
| Hedging | ✔ |
| Lines | ✔ |
| Live in Play Betting | ✔ |
| Moneyline | ✔ |
| Over/Unders | ✔ |
| Parlay | ✔ |
| Pick’em | ✔ |
| Point Spread | ✔ |
| Pools | X |
| Props / Prop Bets | ✔ |
| Reverse Forecast | ✔ |
| Round Robin | ✔ |
| Run Line | ✔ |
| Same Game Parlay | ✔ |
| Singles Bets | ✔ |
| Teaser | ✔ |
betJACK Odds
When examining betJACK's odds we found the sportsbook to be taking slightly more vig than the industry standard, which is currently hovering around 4.5% to 5%, depending on the bet type.
We found that most NFL lines on the platform hovered on the high end of that spectrum, but other sports crept higher. For instance, we found that NHL puck lines at betJACK were consistently around 7%, with moneylines well over 5%.
Here's an example of how betJACK's odds stack up in three different major sports:
| Event/Match | betJACK Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
| Steelers vs. Giants Moneyline | -278 +220 | -278 +225 | -275 +225 | -275 +225 |
| Knicks vs. Cavaliers Moneyline | -141 +118 | -142 +120 | -140 +120 | -142 +120 |
| Oilers vs. Blue Jackets | -239 +188 | -249 +200 | -240 +200 | -255 +205 |
Payments and Withdrawals
The betJACK Sportsbook provides a wide range of payment options to meet the diverse banking preferences of its customers
Users can choose from multiple deposit methods allowing the sportsbook to meet the various financial needs of its customer base while ensuring compliance with regional financial regulations.
|
Name
|
Deposit
|
Withdraw
|
||||
|---|---|---|---|---|---|---|
|
Time
|
Min
|
Fee
|
Time
|
Max
|
Fee
|
Customer Support
We tested betJACK’s customer support system, focusing on its speed, responsiveness and overall competence. Here’s an honest review:
- Support Platform: betJACK’s support is headed by a list of articles that answer frequently asked questions. There’s also live chat available 7am-12am daily. Note that unless you request a customer service rep, you’ll get automated responses that point you to the FAQ articles.
- Speed and Effectiveness: We tested betJACK’s customer support at different hours to see their response times and service quality. Here’s what we found:
| Time | Average Wait Time |
|---|---|
| 9:00 am ET | 3 minutes and 27 seconds |
| 12:00 am ET | 4 minutes and 28 seconds |
| 4:00 pm ET | 3 minutes and 32 seconds |
| 9:00 pm ET | 4 minutes and 45 seconds |
Social Media: betJACK has a Twitter account for customer service questions - @betJACK_Support, but none of its other social media accounts are oriented towards answering user queries or solving their issues. Facebook | Instagram
Contact betJACK's Customer Support
betJACK Ohio Sportsbook Features and Benefits
| Feature | Description |
|---|---|
| Local Focus | betJACK only targets the Ohio market, catering to local sports teams and events. This local focus allows them to tailor promotions and features that resonate with Ohio residents like boosts on games involving the Cincinnati Bengals and Cleveland Browns. |
| Integration with JACK Entertainment | As part of the JACK Entertainment brand, betJACK benefits from a strong presence in the Ohio gaming market, including physical casinos and entertainment venues. This integration can enhance customer loyalty through cross-promotions. |
| Community Engagement | betJACK actively engages with the local community, participating in events and initiatives that resonate with Ohioans, helping to build brand loyalty and awareness. |
| Same Game Parlays | A betting structure that allows users to place multiple wagers within a single sports event, such as combining bets on player statistics, total points, and outright winners in a football match. |
| Live Betting | Offers a dynamic betting environment where bets can be placed on events currently underway, with odds adjusting in real time to reflect the ongoing situation. |
| Player Prop Betting | A distinct section dedicated to betting on individual player performances in various leagues, allowing users to bet on specific outcomes related to players within games. |
| Early Cash Out | Provides the option to conclude bets before the end of an event, offering users a chance to retrieve a portion of their bet or a partial profit based on the current event trajectory. |
Responsible Gambling at betJACK
Although betJACK meets the legal requirements for responsible gambling measures in Ohio, the sportsbook's website contains minimal information on the topic — redirecting users to a generic single page on its parent company's website that provides links to resources, a list of problem gambling signs and little else.
Below is a list of responsible gambling features that betJACK offers:
| Tool/Resource | Description |
|---|---|
| Self-Exclusion Programs | betJack has self-exclusion options that allow individuals to voluntarily ban themselves from participating in gambling activities for a specified period. This program is designed to help those who may be struggling with gambling addiction. |
| Reality Checks | Users have the option to set "reality checks" that remind them how long they have been gambling. This feature helps players stay aware of their gaming habits and encourages responsible play. |
| Time Limits | Players have the ability to set time limits on their gaming sessions. This encourages responsible gaming by reminding users to take breaks and not exceed their intended gambling time. |
| Access to Resources | betJACK provides information about responsible gambling resources, including hotlines and organizations that assist those struggling with gambling addiction. |
| Age Verification | betJACK implements a strict age verification processes to ensure that all users are at least 21 years old, preventing underage gambling and promoting responsible gaming. |
Licensing & Security
| Feature | Description |
|---|---|
| SSL Encryption | Secure Sockets Layer (SSL) encryption is implemented to protect user data during transmission, ensuring that sensitive information remains confidential and secure from unauthorized access. |
| Identity Verification (KYC) | Know Your Customer (KYC) procedures verify the identity of users, helping to prevent fraud and ensure compliance with legal age requirements. This typically includes collecting personal information such as name, address, and date of birth.. |
| Age Verification | A robust age verification process is in place to ensure that all users are of legal betting age, typically 21 years or older in Ohio. This often involves checking government-issued IDs during account registration. |
| Geolocation Verification | Geolocation technology to confirms that users are physically located within the state of Ohio when placing bets, ensuring compliance with interstate betting regulations. |
| Secure Payment Processing | Secure payment processing methods ensure that financial transactions are encrypted and that user banking information is protected from breaches. |
| Data Privacy Policies | Clear data privacy policies outlining how user data is collected, used, and protected, ensuring compliance with federal and state data protection laws. |
About betJACK
betJACK is an Ohio-based online sportsbook created by JACK Entertainment, a gaming and hospitality company headquartered in Cleveland.
JACK Entertainment, which owns and operates casinos in Ohio, expanded into the online sports betting market with the launch of betJACK in 2023, following the legalization of sports betting in the state.
The platform was developed specifically to cater to Ohio’s sports enthusiasts, aligning with Jack Entertainment's existing presence in the state’s gaming industry.
Available through both a mobile app and a website, betJACK offers betting options on major sports leagues such as the NFL, NBA, MLB, NHL, and college athletics, as well as smaller sports markets.
FAQ
Wagering Options
What types of wagering options does betJACK offer for future events?
betJACK provides a variety of wagering options, including futures betting on upcoming sports events across multiple leagues.
Personal Info
How does betJACK ensure that my personal information is protected during wagering?
The sportsbook implements SSL encryption and secure payment processing to directly safeguard user data throughout the wagering process.
Live Betting
Can I place live action bets while a game is in progress?
Yes, betJACK allows users to engage in live action betting, enabling them to place wagers directly during ongoing sporting events.
Responsible Gambling
What responsible gambling measures does betJACK have in place for users?
betJACK offers various responsible gambling measures, including self-exclusion options and deposit limits, to help users manage their wagering activities in the future.
Customer Support
Is it possible to receive support for wagering issues through the betJACK app?
Yes, betJACK provides customer support through live chat and email, allowing users to seek assistance directly for any wagering-related concerns.
Other Sportsbooks
- Availability across most of US legal states
- Competitive odds & diverse markets
- Attentive customer service
- Extensive list of Same Game Parlay's
- App speeds vary for some users
- Geo locate sometimes unreliable
- Extensive betting markets
- Live betting
- Efficient & secure payments
- Strong security measures
- Mobile app connectivity issues
- Maximum bets on odds boosts are low.
- Promotional restrictions
- Available in many U.S. States and Canada
- Numerous betting markets
- Major partnerships with teams/leagues
- Promotions are timely and change rapidly
- Connectivity issues on betting app
- Extensive Market Reach.
- Unmatched Fan Engagement.
- Live betting.
- Digital media bohemeth.
- Limited live streaming.
- Connectivity issues on betting apps.
Sports Betting in Different States
Meet our Experts
Paruyr Shahbazyan
Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.
Sol Fayerman-Hansen
With 20+ years of writing experience across sports, gambling, regulation, technology, and startups, Sol brings a broad understanding to his role as Editor-in-Chief at RG. His work provides clear, factual information to help readers make informed decisions about gambling. Sol’s approach is about transparency and research, so the content at RG is straightforward, evidence-based, and accessible.
At RG, Sol keeps the focus on the reader by maintaining a standard of reliability and integrity in the information shared. Under his editorial direction, RG aims to provide practical insights into sports and sports entertainment that support a balanced and informed approach. Sol’s approach has helped RG become a go-to source for readers looking to engage responsibly and thoughtfully in the industry.
Cristina Varela Galan
Cristina used to work as a Psychology Assistant in the Bizkaia Pathological and Risky Gamblers Association. She was also part of a research team in Deusto University, specializing in pathological gambling area. While working there, she managed to develop her own project
“Exploring the association between emotional regulation, alexithymia, stressful life events and gambling in adolescent and young adult women”.
Nick Ashbourne
Nick has been fascinated with sports since he was first taken to a Toronto Maple Leafs game in 1998, and he's been writing about them professionally since 2014.
Nick has covered baseball and hockey for outlets like The Athletic, Sportsnet, and Yahoo Sports while growing his expertise in sports data analysis and research.
Between 2022 and 2023, he worked for a betting startup called NorthStar Bets. In 2024, he contributed to Oddspedia before joining the RG team.
Sergey Demidov
Sergey has been in sports journalism since 2007 as a reporter, editor, and manager. He has covered the Olympic Games, soccer World Cups, the World Cup of Hockey in 2016, the European championships, the Stanley Cup Finals, IOC events, and many others. Sergey interviewed the sport's greatest athletes, coaches, and executives. Since 2016, he has been an Independent Senior Editor of NHL.com/ru.
Anna Kravtcova
Ph.D. in organizational psychology, an internationally certified psychologist (EuroPsy 2022, Cognitive behavioural therapy of mindfulness 2020, International Society for Emotional Intelligence 2017, Russian Psychological society 2014, American Psychological Association(Society for Industrial and Organizational Psychologist) 2011), speaker of many international conferences (USA, Brazil, Portugal, Czech Republic, Russia, etc.). TEDx speaker.
