Is FanDuel or DraftKings Better?
DraftKings and FanDuel have established themselves as the two most dominant players in the sports betting industry in the U.S., offering high-quality mobile apps that cater to sports bettors and daily fantasy sports enthusiasts alike. With the increasing popularity of legal sports betting across the United States, the demand for reliable, user-friendly sports betting apps has never been higher.
This guide examines the debate between DraftKings Sportsbook and FanDuel Sportsbook to determine which app is better for bettors seeking competitive odds, sports markets, promotions, responsible gambling tools, and ongoing bonuses and promotions. Whether you are interested in odds boosts, same-game parlays, or live betting, both DraftKings and FanDuel offer unique offerings.
Want to listen to this guide on Spotify? Check out the episode and follow for more.
By comparing features like the DraftKings welcome bonus, FanDuel sportsbook odds, and the usability of both sports betting apps, we aim to help you choose the best online sportsbook for your betting style. This analysis will highlight thousands of real user reviews on DraftKings and FanDuel across multiple categories.
As the sports betting market expands, understanding the differences between DraftKings and FanDuel is essential for anyone looking to inform their bets. Whether you prefer betting on niche sports markets or all the sports covered by these two sportsbooks, this comparison will provide valuable insights into their strengths and weaknesses. Above all, we encourage responsible gambling practices and offer resources to support an informed betting experience.

Most Popular Sportsbook in U.S.




FanDuel Sportsbook is committed to providing a secure and responsible betting environment. We remind all users that sports betting involves financial risk, and it’s important to set personal limits to ensure a controlled experience. If betting impacts your well-being, numerous support resources are available to help you maintain a safe and responsible approach to gaming.

Great Choice for NFL & NBA





Our review of DraftKings Sportsbook is intended to provide a thorough, unbiased perspective based on available information. We uphold the principles of responsible gambling and encourage users to set limits, engage thoughtfully, and approach betting as entertainment rather than income. For those who need assistance with gambling-related concerns, please seek support from trusted resources.
Company Background
FanDuel
FanDuel, established in 2009, initially focused on daily fantasy sports and has since expanded into sports betting and online casinos. The company is headquartered in New York City and operates under the ownership of Flutter Entertainment, a global leader in online gambling and betting. Flutter Entertainment, based in Ireland, is publicly traded on the London Stock Exchange under the “FLTR” ticker.
DraftKings
DraftKings was founded in 2012 and has grown into one of the leading companies in the sports betting and daily fantasy sports markets. It is headquartered in Boston, Massachusetts, and operates in 25+ U.S. states with legalized sports betting. DraftKings went public in April 2020 through a reverse merger with Diamond Eagle Acquisition Corp. and SBTech. It is traded on the Nasdaq Stock Market under the ticker symbol "DKNG."
Between them, DraftKings and FanDuel lead the U.S. online sports betting market share and continue to capture a growing audience of sports bettors. DraftKings and FanDuel’s strong presence in the U.S. sports betting industry has been bolstered by their ability to secure partnerships with major sports leagues and teams, enhancing their credibility and market reach.
Market Share and Customers
According to a 2024 poll, the most used sports betting website or app in the United States as of January 2024 was DraftKings, with 35 percent of sports bettors saying they used the platform. FanDuel followed with 32 percent.
Both Fanduel and DraftKings had the advantage of being early to the market compared to the other sports betting operators in the United States. FanDuel, in 2009, laid the foundations with its fantasy sports offering, allowing them to build a community of supporters. Three years later, DraftKings also joined the fantasy sports market and became a direct competitor of FanDuel.
This early start was crucial in both companies' growth, and when states were able to legalize sports betting, FanDuel and DraftKings already had millions of customers, respectively.
The table below compares growth trends for DraftKings and FanDuel, two leaders in the sports betting market, focusing on active users and app downloads from 2019 to 2023. Both sports betting apps have seen rapid expansion, driven by features like welcome bonuses, competitive odds, and comprehensive betting options for major and niche sports.
DraftKings Sportsbook and FanDuel Sportsbook have steadily gained traction, reflecting the rising popularity of online sportsbooks and the impact of the legal sports betting boom in the U.S. These figures highlight the competition in the sports betting industry, with bettors choosing platforms offering better odds, bonus bets, and high-quality mobile apps.
Platform | Metric | 2020 (mm) | 2021 (mm) | 2022 (mm) | 2023 (mm) |
---|---|---|---|---|---|
DraftKings Sportsbook | Active Bettors | 0.9 | 1.5 | 2.5 | 3.5 |
Downloads | 3.3 | 6.0 | 7.9 | 9.8 | |
FanDuel Sportsbook | Active Bettors | 0.9 | 1.5 | 3.0 | 3.8 |
Downloads | 2.6 | 5.4 | 7.8 | 9.5 |
What Real Users Say About Their Overall FanDuel Experience
Comprehensive Review of FanDuel Sportsbook App
The overall experience with the FanDuel Sportsbook app has been shaped by user feedback across various themes, including bonuses & promotions, functionality & user experience, cashiering, market coverage, support, and odds & pricing. Below is a summary of the key insights gathered from user reviews.
Bonuses & Promotions
- Positive Aspects:
- Users appreciate the variety of bonuses, including welcome offers and ongoing promotions.
- Wagering requirements for bonuses are generally considered reasonable.
- Promotions are frequently updated, keeping the experience engaging.
- Negative Aspects:
- Limited availability of certain promotions by state has frustrated some users.
- Terms and conditions for bonuses are not always clearly communicated.
- Technical issues have been reported when redeeming bonuses.
Functionality & User Experience
- User-Friendly Interface: The app is praised for its intuitive design and smooth navigation.
- Fast Loading Times: Users report quick loading times, enhancing the betting experience.
- Mobile Compatibility: The app performs well on mobile devices, allowing for convenient betting.
Cashiering
- Positive Aspects:
- The cashiering section is user-friendly, making transactions easy.
- A variety of payment options, including credit/debit cards and e-wallets, are available.
- Challenges Faced:
- Some users have experienced delays in processing withdrawals.
- Limited user reviews make it difficult to fully assess the cashiering experience.
Market Coverage
- Diverse Betting Options: Users appreciate the variety of sports and betting markets available.
- Areas for Improvement:
- Some users noted limited coverage of certain sports or events.
- Inconsistent promotional offerings have led to dissatisfaction.
Support
- Response Time: Many users reported long wait times for customer support.
- Quality of Assistance: While some found support helpful, many felt their issues were not adequately addressed.
- Availability: Limited support hours during peak times were noted as a drawback.
- Communication Channels: Users appreciated the variety of contact options but desired more responsive service.
Odds & Pricing
- Odds Competitiveness: Many users find the odds competitive, though some believe better odds can be found elsewhere.
- Pricing Transparency: The pricing structure is generally clear, but some users reported confusion regarding fees.
- User Experience: The betting experience is user-friendly, although performance issues were noted during peak times.
Conclusion
In summary, while the FanDuel Sportsbook app offers a generally positive experience with its functionality, bonuses, and market coverage, there are notable areas for improvement, particularly in customer support and cashiering. Users are encouraged to check back later for more comprehensive feedback as more reviews become available.
What Real Users Say About Their Overall DraftKings Experience
Overall Review of DraftKings Sportsbook App
Based on user feedback across various themes, the overall experience with the DraftKings Sportsbook app presents a mix of positive and negative aspects. Below is a comprehensive summary of the key points raised by users regarding their experiences with odds & pricing, functionality & user experience, cashiering, market coverage, support, and bonuses & promotions.
Odds & Pricing
- Odds Competitiveness: Many users feel that the odds offered are not competitive compared to other sportsbooks, leading to dissatisfaction.
- Pricing Transparency: Several players reported confusion regarding the pricing structure, with unclear fees impacting their betting experience.
- Limited Betting Options: Some users mentioned a limited selection of betting options, restricting engagement with their preferred sports.
Functionality & User Experience
- Intuitive Design: The app is generally praised for its user-friendly interface and smooth navigation.
- Live Betting: Users enjoy the live betting feature, allowing real-time bets during games.
- Performance Issues: A few users reported occasional lag or crashes, particularly during peak times.
Cashiering
- Ease of Deposits: Many users found making deposits straightforward with various payment options available.
- Withdrawal Delays: A common complaint is the slow processing time for withdrawals, leading to frustration.
Market Coverage
- Variety of Sports: Users appreciate the wide range of sports available for betting, including popular and niche options.
- Live Betting: The live betting feature has received positive feedback for its real-time betting capabilities.
- Limited Availability: Some users expressed frustration over the limited availability of certain markets, especially for less popular sports.
Customer Support
- Responsive Support: Some users reported timely responses from customer support representatives.
- Frustration with Response Times: A significant number of users expressed dissatisfaction with the speed of responses, indicating delays in getting help.
- Inconsistent Quality: There were reports of varying levels of support quality, with some users feeling their issues were not adequately addressed.
Bonuses & Promotions
- Limited Promotions: Many users noted that the promotions offered are not as competitive compared to other sportsbooks.
- Complex Terms and Conditions: Players frequently mentioned that the terms associated with bonuses are often confusing and difficult to meet.
- Positive Aspects: A few users appreciated the initial sign-up bonuses, but these were often overshadowed by negative experiences.
In conclusion, while the DraftKings Sportsbook app has a solid foundation with its functionality and market coverage, there are significant areas for improvement, particularly in odds competitiveness, withdrawal processing times, and customer support responsiveness. We recommend checking back later when more user feedback becomes available for a clearer picture of the overall user experience.
Legal and Operational Locations
Both platforms are available in multiple states where they meet licensing requirements and adhere to state-specific regulations. This accessibility has contributed to their popularity, offering users a streamlined and secure way to engage in sports betting and fantasy sports contests.
FanDuel
Fully Operational States (25 and D.C.): Arizona, Colorado, Connecticut, Washington D.C., Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Mississippi, North Carolina, New Jersey, New York, Nevada, Ohio, Pennsylvania, Tennessee, Virginia, Vermont, Washington, West Virginia, Wyoming.
DraftKings
Fully Operational States (26 and D.C.): Arizona, Colorado, Connecticut, Washington D.C., Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Vermont, Virginia, West Virginia, Wyoming.
Below is a detailed table outlining the states where these platforms are authorized.
State | FanDuel Sportsbook | DraftKings Sportsbook |
---|---|---|
Arizona | Online & Retail | Online Only |
Colorado | Online & Retail | Online Only |
Connecticut | Online & Retail | Online Only |
Washington D.C. | Online Only | Online Only |
Illinois | Online & Retail | Retail & Online |
Indiana | Online & Retail | Online Only |
Iowa | Online & Retail | Online Only |
Kansas | Online & Retail | Online Only |
Kentucky | Online & Retail | Online Only |
Louisiana | Online & Retail | Online Only (Varies by Parish) |
Maine | Not Available | Online Only |
Michigan | Online Only | Online Only |
Mississippi | Retail Only | Not Available |
North Carolina | Online & Retail | Online Only |
New Hampshire | Not Available | Online Only |
New Jersey | Online & Retail | Online Only |
New York | Online Only | Online Only |
Nevada | Retail Only | Not Available |
Ohio | Online & Retail | Online Only |
Oregon | Not Available | Online Only (Lottery Provider) |
Pennsylvania | Online & Retail | Online Only |
Tennessee | Online Only | Online Only |
Vermont | Online Only | Online Only |
Virginia | Online & Retail | Online Only |
Washington | Retail Only | Not Available |
West Virginia | Online Only | Online Only |
Wyoming | Online Only | Online Only |
Betting Markets
DraftKings and FanDuel provide access to various sports, betting markets, and unique features.
Unique Features: DraftKings and FanDuel
DraftKings Sportsbook stands out with its Simplebet-powered micro-betting platform, allowing users to wager on specific in-game events in real-time. Bettors can predict outcomes like the next pitch in baseball or the next play in football. This feature makes live betting much faster, catering to those who enjoy quick, interactive wagers.
FanDuel Sportsbook, on the other hand, offers live betting and FanDuel TV+, a live-streaming platform that lets bettors watch games and sports programming directly within the FanDuel app. This integration enables sports bettors to stay informed and follow the action while placing bets.
Types of Betting Markets Comparison
Betting Market | DraftKings | FanDuel |
---|---|---|
Moneyline | ✔️ | ✔️ |
Point Spread | ✔️ | ✔️ |
Over/Under (Totals) | ✔️ | ✔️ |
Player Props | ✔️ | ✔️ |
Team Props | ✔️ | ✔️ |
Parlays | ✔️ | ✔️ |
Same-Game Parlays | ✔️ | ✔️ |
Futures | ✔️ | ✔️ |
In-Game (Live) Betting | ✔️ | ✔️ |
Micro-Betting | ✔️ | ✔️ |
Alternate Lines | ✔️ | ✔️ |
Teasers | ✔️ | ✔️ |
Round Robins | ✔️ | ✔️ |
Asian Handicap | ✔️ | ✔️ |
Double Chance | ✔️ | ✔️ |
Correct Score | ✔️ | ✔️ |
First/Last to Score | ✔️ | ✔️ |
Winning Margin | ✔️ | ✔️ |
Time-Based Bets (e.g., 1st Half, 2nd Half) | ✔️ | ✔️ |
Specials/Exotics | ✔️ | ✔️ |
Both DraftKings and FanDuel excel in providing a broad selection of betting markets, ensuring that bettors can find the type of wager they prefer.
What Real Users Say About DraftKings Sports Betting Markets
Overall Experience with Market Coverage on DraftKings Sportsbook
The feedback regarding market coverage on DraftKings Sportsbook presents a blend of satisfaction and frustration among users. Below is a detailed overview of the key aspects highlighted by players:
- Variety of Sports: Many users appreciate the wide range of sports available for betting, including popular options like football, basketball, and soccer, as well as niche sports.
- Betting Markets: Players have noted that DraftKings offers a variety of betting markets, including moneylines, spreads, and prop bets, which enhances the overall betting experience.
- Live Betting: The live betting feature has received positive feedback, with users enjoying the ability to place bets in real-time during games.
- Limited Availability: Some users expressed frustration over the limited availability of certain markets, particularly for less popular sports or events.
- Inconsistent Updates: A few players reported issues with the timely updating of odds and markets, which can affect their betting decisions.
Overall, while there are positive aspects to the market coverage on DraftKings Sportsbook, there are also areas that require improvement. As more user feedback becomes available, we will be able to provide a more comprehensive analysis of the overall user experience.
Which Bonuses Are Better?
FanDuel and DraftKings offer many promotional offers that change frequently. Both sportsbooks offer a Welcome bonus, Odds Boosts on specific markets, a refer-a-friend offer, and a rewards program.
For the sake of comparing, let's take a look at each of their welcome bonus offer:
Welcome Bonus Comparison: DraftKings vs. FanDuel
Feature | DraftKings | FanDuel |
---|---|---|
Bonus Offer | Bet $5, Get $150 in Bonus Bets | Bet $5, Get $250 in Bonus Bets |
Bonus Type | Non-withdrawable bonus bets | Non-withdrawable bonus bets |
Minimum Bet Amount | $5 | $5 |
Bonus Payout | $150 credited in bonus bets | $250 credited in bonus bets |
Eligibility | New users only, must meet age and location requirements | New users only, must meet age and location requirements |
Wagering Requirements | Bonus bets cannot be withdrawn, winnings can be withdrawn | Bonus bets cannot be withdrawn, winnings can be withdrawn |
Expiration | Bonus bets expire 7 days after being credited | Bonus bets expire 14 days after being credited |
Additional Details | Bonus is divided into six $25 bonus bets | Bonus is divided into five $50 bonus bets |
Platform Availability | Available on DraftKings Sportsbook App and Website | Available on FanDuel Sportsbook App and Website |
Best For | Bettors looking for a smaller upfront bonus | Bettors seeking a larger bonus with a longer expiration |
Both DraftKings and FanDuel offer welcome bonuses for new users, requiring a minimum bet of $5 to qualify. These welcome bonuses are timely and do change often, but typically, the terms and offers largely remain similar. FanDuel's Bet $5, Get $250 in Bonus Bets provides a higher total bonus amount and a longer expiration period, making it better for bettors looking for more flexibility. While smaller, DraftKings’ Bet $5, Get $150 in Bonus Bets is still a straightforward offer without complex wagering requirements.
Which Sportsbook Offers Better Banking Options?
DraftKings and FanDuel offer a variety of secure and convenient payment methods for deposits and withdrawals, ensuring flexibility for users. Both platforms support popular options like PayPal, Venmo, and online banking while providing unique features tailored to their customers. Below, you’ll find a detailed comparison of each sportsbook's payment options, transaction fees, and average processing times.
Payment Methods Comparison: DraftKings vs. FanDuel
Payment Method | DraftKings | FanDuel | Fees | Processing Times |
---|---|---|---|---|
Apple Pay | ✔️ | ✔️ | None | Instant for deposits |
Bank Wire Transfer | ✔️ | ✔️ | Bank fees may apply | 1–5 business days |
Cash at Cage | ✔️ | ✔️ (Cash at Counter) | None | Instant for deposits |
Cash at Retail Stores | ✔️ (PayNearMe) | ✔️ (PayNearMe) | PayNearMe fee | Instant for deposits |
Credit Card | ✔️ | ✔️ | May incur bank fees | Instant for deposits |
Debit Card | ✔️ | ✔️ | None | Instant for deposits |
DraftKings Gift Card | ✔️ | N/A | None | Instant for deposits |
Electronic Gift Card | ✔️ | ✔️ | None | Instant for deposits |
Online Banking | ✔️ | ✔️ (Trustly) | None | Instant for deposits |
PayPal | ✔️ | ✔️ | None | Instant deposits, 1–3 days withdrawals |
Play+ Prepaid Card | ✔️ | ✔️ | None | Instant deposits, 1–3 days withdrawals |
Venmo | ✔️ | ✔️ | None | Instant deposits, 1–3 days withdrawals |
VIP Preferred | ✔️ | ❌ | None | 1–3 business days |
Wire Transfer | ✔️ | ✔️ | Bank fees may apply | 1–5 business days |
FanDuel Gift Card | N/A | ✔️ | None | Instant for deposits |
It is important to note that depending on where you are in the United States, some of these banking methods may restrict usage for sports betting. It is crucial to check which methods are available, if there are transaction fees, and how long deposits and withdrawals will take.
Sports and Leagues Coverage: DraftKings vs. FanDuel
DraftKings Sportsbook and FanDuel Sportsbook offer comprehensive access to various sports and leagues, providing bettors with identical coverage across major and niche sports. Both platforms have become leaders in the sports betting industry by catering to fans of popular leagues like the NFL, NBA, MLB, and NHL. They also offer a robust selection of niche sports markets for those seeking more diversity in their betting options.
Leagues and Sports Offered
- Major Sports: NFL, NBA, MLB, NHL, MLS
- International Soccer: Premier League, UEFA Champions League, La Liga, Bundesliga
- College Sports: NCAA football and basketball (where legally allowed)
- Niche Sports: Cricket, Rugby, Table Tennis, Darts, Cycling
- Special Events: Olympics, World Cup, Formula 1
Both DraftKings and FanDuel cover all the sports bettors expect from a leading online sportsbook, ensuring access to extensive betting markets for various games and events. Their dedication to providing competitive odds and diverse options makes them highly appealing to both casual and seasoned bettors.
Key Similarities
- Extensive sports betting market coverage with hundreds of leagues and events available.
- Support for major and niche sports, catering to various interests.
- Identical betting options, including live betting, same-game parlays, and odds boosts, ensuring bettors can find the type of wager that suits their preferences.
For sports bettors, the choice between DraftKings Sportsbook vs. FanDuel Sportsbook does not come down to the range of sports and leagues, as both platforms offer identical coverage. Instead, consider factors like odds on specific markets to ensure you get the best deal on your wager.
Team and League Partnerships: DraftKings vs. FanDuel

FanDuel has more league and team partnerships than any other sportsbook in the U.S.
DraftKings and FanDuel have forged significant partnerships with major sports leagues, bolstering their credibility and enhancing their offerings for sports bettors and fans. These partnerships allow both sportsbooks to integrate official league data, branding, and media content into their platforms, providing an elevated betting experience.
DraftKings Partnerships
DraftKings is an official sports betting partner of some of the most prominent sports leagues in the world, including:
- NFL: Official betting partner with exclusive league branding and data integration rights.
- NBA: Offers bettors access to official league data, including live game statistics and branded content.
- NHL: Provides NHL-specific betting features and data integration.
- PGA Tour: Delivers golf betting experiences powered by official data from the PGA Tour.
- UFC: Exclusive sportsbook partner offering UFC-branded promotions and integrated data.
In 2023, DraftKings announced that they would be pulling out from some of their partnerships.
FanDuel Partnerships
FanDuel's extensive network of partnerships spans multiple leagues, offering bettors a wide range of options and branded experiences. Its league partnerships include:
- MLB: Official partner with rights to league branding and exclusive promotions.
- NASCAR: Integration of race data and betting options for NASCAR fans.
- NBA: Co-official sports betting partner featuring official league data and content.
- NFL: Official betting partner with access to league media content and branding.
- NHL: Offers NHL-specific betting options and branded experiences.
- PGA Tour: Provides golf betting features powered by PGA Tour data.
- Premier Lacrosse League (PLL): Official partner supporting emerging sports markets.
- Professional Women’s Hockey League (PWHL): Collaborates to promote women’s hockey through betting and content.
- WNBA: Official partner with promotions and branded content.
- Women’s Tennis Association (WTA): Offers tennis betting with access to WTA data and insights.
Odds Comparison: FanDuel vs. DraftKings
When deciding between the FanDuel betting app and the DraftKings betting app, comparing sportsbook odds is crucial for bettors looking to maximize value. Both platforms are known for offering competitive odds across a wide range of markets. Still, subtle differences in spreads, moneylines, and totals can make one more favorable depending on the situation.
Key Differences in Odds
The table below highlights examples of how odds can vary between the two sportsbooks, demonstrating where each may provide an advantage:
Matchup | FanDuel Odds | DraftKings Odds | Key Difference |
Pelicans vs. 76ers | -6.5 (-110) O 224 (-110) | -6.5 (-110) O 225 (-110) | DraftKings offers a higher total (O 225), which is better for under bettors. |
Bucks vs. Lakers | -1 (-110) O 234.5 (-110) | +1 (-115) O 235.5 (-110) | FanDuel provides a better line for Bucks backers, while DraftKings offers value on the Lakers. |
Red Wings vs. Coyotes | -120 U 6.5 (-115) | -135 U 6.5 (-110) | DraftKings has less juice on the under (-110), appealing to totals bettors. |
Stars vs. Ducks | -285 U 6.5 (-120) | -285 U 6.5 (-120) | Identical odds for this matchup, offering no clear advantage. |
Man U vs. Everton | -120 +280 O 2.5 (-164) | -115 +285 O 2.5 (-150) | DraftKings provides better moneyline value and lower juice on the over. |
NYC vs. Portland | -120 +250 O 2.5 (-110) | -120 +250 O 2.5 (-110) | Identical odds across all markets, with no preference for either sportsbook. |
Real-World Impact
- Totals Bettors:
For the Pelicans vs. 76ers matchup, under bettors would prefer DraftKings’ O/U 225 over FanDuel’s O/U 224, as a single point can make a significant difference. - Moneyline Bettors:
In the Man U vs. Everton example, DraftKings’ -115 for Man U offers better value than FanDuel’s -120. On the flip side, DraftKings’ +285 for Everton provides higher returns for underdog bettors. - Spread Bettors:
In the Bucks vs. Lakers game, FanDuel’s -1 line for the Bucks is advantageous for those confident in Milwaukee, while DraftKings’ +1 for the Lakers gives underdog backers an edge.
Both FanDuel and DraftKings excel in the sports betting market, offering competitive odds across various betting markets. While FanDuel often provides stronger spread options, DraftKings shines with better moneyline and total odds in some scenarios. Since odds are fluid, bettors should prioritize comparison and flexibility to capitalize on value opportunities.
Security and Reliability
When it comes to security and reliability, DraftKings Sportsbook and FanDuel Sportsbook have measures for user data protection and platform security. Both online sportsbooks utilize advanced encryption and strict data protection measures.
- Encryption and Data Protection: Both DraftKings and FanDuel employ SSL encryption to secure sensitive user data, such as payment details and personal information.
- Two-factor authentication (2FA): To provide additional security for sports bettors, both sportsbooks offer two-factor authentication. This feature adds a second layer of protection by requiring users to verify their identity via a code or authentication app, making unauthorized access significantly more difficult.
Notable Security Breach Incidents
Both platforms have faced some challenges in the past:
- DraftKings Sportsbook
In November 2022, DraftKings was the target of a credential-stuffing attack, where cybercriminals used login credentials obtained from other data breaches to access user accounts. Approximately 68,000 users were affected, with exposed data including names, email addresses, and the last four digits of payment cards. DraftKings responded quickly by resetting passwords, enhancing security measures, and reimbursing users for unauthorized withdrawals, amounting to $300,000. - FanDuel Sportsbook
In January 2023, FanDuel was affected by a security breach involving its third-party email marketing vendor, MailChimp. While customer names and email addresses were exposed, no financial data or passwords were compromised. FanDuel alerted users and advised caution against phishing scams but confirmed that its internal systems remained secure.
Customer Support: FanDuel vs. DraftKings
When comparing the customer support services offered by FanDuel Sportsbook and DraftKings Sportsbook, both platforms provide users with multiple options to address their questions and concerns. However, support staff's overall response times and efficiency can vary, as shown in the findings below.
Customer Support Options
Response Time Comparison
During live chat interactions on both platforms, we conducted tests at different times of the day to evaluate average wait times for responses:
Time (ET) | FanDuel Average Wait Time | DraftKings Average Wait Time |
---|---|---|
10:00 AM | 3 minutes 47 seconds | 4 minutes 44 seconds |
3:00 PM | 3 minutes 11 seconds | 7 minutes 32 seconds |
6:00 PM | 4 minutes 16 seconds | 14 minutes 43 seconds |
11:00 PM | 5 minutes 27 seconds | 11 minutes 26 seconds |
Key Findings
- FanDuel Sportsbook consistently delivered faster response times, particularly during peak hours, with average wait times ranging from 3 to 5 minutes.
- DraftKings Sportsbook, while effective in resolving issues, exhibited slower response times, particularly in the evening, where wait times exceeded 14 minutes.
Both platforms provided satisfactory resolutions, but FanDuel was more efficient in addressing inquiries and delivering solutions promptly.
Responsible Gambling Tools: FanDuel vs. DraftKings
FanDuel Sportsbook and DraftKings Sportsbook prioritize responsible gambling by offering tools and resources to help users manage their gaming behavior. These tools are designed to promote safer gaming practices, allowing users to limit their spending, time, and activity while providing access to educational materials and external support. Below is a comparison of the responsible gambling features available on each platform:
Feature | FanDuel Sportsbook | DraftKings Sportsbook |
---|---|---|
Deposit Limits | Allows users to set maximum deposit amounts | Allows users to set maximum deposit amounts |
Wager Limits | Caps the amount users can wager over a period | Caps the amount users can wager over a period |
Time Limits | Restricts daily time spent on the platform | Restricts daily time spent on the platform |
Self-Exclusion | Excludes users for a set time or indefinitely | Excludes users for a set time or indefinitely |
Timeouts | Short breaks from gaming | Cool-off periods for temporary breaks |
Reality Checks | Provides reminders about gaming time | Provides reminders about gaming time |
Player Activity Statements | Access to activity summaries and stats | Access to activity summaries and stats |
Educational Resources | Trusted Voices program and financial literacy support | Responsible Gaming Center with helpful guides |
Employee Training | Regular training of employees | Communication programs to assist users |
Parental Controls | Includes tools to prevent underage access | Includes tools to prevent underage access |
Additional Support Resources | Access to national helplines and external organizations | Access to national helplines and external organizations |
Both FanDuel and DraftKings offer tools to encourage responsible gambling, including deposit and wager limits, self-exclusion, and time management features. While FanDuel Sportsbook has its Trusted Voices program and financial literacy resources, DraftKings Sportsbook adds value with employee training initiatives and its Responsible Gaming Center.
Both platforms provide tools to help maintain control and promote safer gaming habits. For the best experience, bettors are always encouraged to use all these features and set limits that align with responsible gambling best practices.
FanDuel and DraftKings: Mobile Casino, Fantasy Sports, and Racing Apps Overview
In addition to their sportsbook apps, both FanDuel and DraftKings offer mobile casino apps, fantasy sports apps, and options for horse racing, providing a range of features for different types of users.
Fantasy Sports Apps
The DraftKings Fantasy Sports App allows users to participate in daily fantasy sports contests across various sports, including football, basketball, baseball, and niche sports. Users can build lineups, enter contests, track live scoring, and compete for cash prizes. DraftKings also offers customizable private leagues for users seeking personalized play.
The FanDuel Fantasy Sports App provides access to contests for major sports leagues, single-game fantasy contests, and season-long leagues. It includes tools for creating lineups, tracking live scores, and joining contests with varying entry fees.
Mobile Casino Apps
The DraftKings Casino App includes games such as slots, blackjack, roulette, and live dealer options. The app also features exclusive, in-house casino games and a loyalty rewards system for frequent players.
The FanDuel Casino App offers a selection of casino games, including slots, table games, and live dealer games. Players can also access daily promotions and participate in FanDuel’s rewards program for bonuses.
Racing Apps
The FanDuel Racing App provides access to live horse racing at U.S. tracks, allowing users to place wagers, watch live streams, and view race replays.
DraftKings offers DK Horse, its standalone racing app, allowing users to place wagers, watch live streams, and view race replays.
FanDuel and DraftKings extend their offerings beyond sports betting with fantasy sports apps, mobile casino apps, and horse racing apps. These apps provide access to various games, contests, and wagering options for users interested in areas outside of traditional sports betting.
FAQs on DraftKings Vs. FanDuel Betting Apps
App Features and Usability
Which sportsbook app is better for new bettors, FanDuel or DraftKings?
Both FanDuel and DraftKings provide intuitive sports betting apps suitable for beginners. FanDuel's app, praised for its simple design, makes it easier for first-time users to place their first bet. Meanwhile, DraftKings' platform offers extensive tutorials and a flexible welcome bonus, which appeals to those wanting to explore more sports markets. Each app excels in promoting responsible gambling with tools like deposit limits and reality checks.
What is unique about the FanDuel Sports Betting App?
The FanDuel sports betting app integrates FanDuel TV+, allowing bettors to live-stream events while engaging in live betting. This feature is particularly advantageous for bettors who prefer tracking game outcomes in real-time. Additionally, the FanDuel sign-up process is streamlined for quick account creation, enabling new users to place bets promptly.
How do the two sportsbooks handle live betting?
Both sportsbooks excel in live betting, offering extensive options for in-game wagers. DraftKings' micro-betting feature lets users bet on rapid outcomes, like the next play in an NFL game. Conversely, FanDuel provides seamless integration with live game stats, ensuring users make informed decisions during gameplay.
Do FanDuel and DraftKings offer online casino options?
Yes, both sportsbooks extend their offerings to online casino games in states where it's legal. FanDuel focuses on live dealer experiences, while DraftKings provides exclusive games and slots. These features are accessible within their respective apps for seamless transitions between sports betting and casino games.
What should bettors know about DraftKings’ mobile apps and FanDuel app security?
DraftKings mobile apps and the FanDuel app prioritize user security with SSL encryption and two-factor authentication. While both platforms have addressed past security challenges, they remain committed to safeguarding user data and offering transparent communication during incidents.
Promotions and Bonuses
How do FanDuel and DraftKings compare in terms of odds boosts?
Both sportsbooks frequently feature odds boosts to enhance potential bet wins, particularly on popular leagues like the NFL or NBA. FanDuel offers daily boosts tailored to trending games, while DraftKings occasionally provides more specialized boosts tied to niche sports. To maximize returns, bettors can use odds boosts strategically on either platform depending on the specific market.
What promotions do FanDuel and DraftKings offer for new users?
FanDuel’s welcome bonus of “Bet $5, Get $250 in Bonus Bets” is attractive for users seeking higher payouts with fewer restrictions. DraftKings offers a similar welcome bonus with a smaller upfront amount. Regular ongoing promotions on both platforms cater to bettors with diverse strategies.
How do the loyalty programs differ between FanDuel and DraftKings?
Yes, both sportsbooks have distinct loyalty programs. The FanDuel Players Club rewards consistent betting activity with points redeemable for site credits, while DraftKings' loyalty program incorporates daily missions and exclusive rewards for high-frequency bettors. Choosing between the two depends on individual betting habits.
Banking and Customer Support
Which app offers better banking options: FanDuel or DraftKings?
Both FanDuel and DraftKings offer a wide array of banking options, including Apple Pay, PayPal, and online banking. FanDuel supports gift cards unique to its app, while DraftKings provides VIP Preferred for added flexibility. Both platforms emphasize secure transactions, but checking specific fees and processing times is advised.
How does customer support compare between DraftKings and FanDuel?
DraftKings customer support is comprehensive and features live chat, email, and phone assistance. However, response times can be slower during peak hours. FanDuel’s support, including its faster live chat feature, often provides quicker resolutions. Both sportsbooks are active on social media, offering alternative avenues for support.
Betting Options and Odds
How do DraftKings and FanDuel cater to NFL betting fans?
NFL betting enthusiasts will find comprehensive options on both platforms. DraftKings offers detailed NFL stats and unique odds boosts, while FanDuel provides same-game parlays and live betting options to enhance the experience. Each app partners with the NFL, ensuring authentic data integration.
How do DraftKings and FanDuel odds compare?
Odds on both platforms are competitive, but subtle differences can favor specific betting styles. For example, DraftKings may offer better value on totals or moneylines, while FanDuel’s spreads often appeal to point bettors. Comparing odds between the two sportsbooks ensures bettors maximize their bet wins.
What should bettors know about the variety of betting markets on both platforms?
Both FanDuel and DraftKings provide comprehensive betting markets across major sports, niche sports, and special events. FanDuel focuses on personalized bets like same-game parlays, while DraftKings emphasizes micro-betting for in-the-moment wagers. These options allow bettors to explore diverse strategies and enjoy a dynamic experience.
Market Presence and Partnerships
How do DraftKings and FanDuel compare in the US sports betting market?
DraftKings and FanDuel lead the US sports betting market due to their early entry and innovative features. FanDuel initially gained traction in fantasy sports, while DraftKings leveraged aggressive marketing and partnerships. Both continue to expand by offering competitive odds and engaging promotions.
Does FanDuel or DraftKings offer partnerships with more sports leagues?
DraftKings collaborates with the NFL, NBA, NHL, PGA Tour, and UFC, offering branded experiences. FanDuel partners with a broader range, including MLB, NASCAR, and WNBA, catering to fans seeking more sports diversity. Both emphasize official data integration to enhance their offerings.
Can bettors use DraftKings or FanDuel at Boot Hill Casino?
Yes, Boot Hill Casino is a retail partner for both DraftKings and FanDuel, allowing users to enjoy on-site betting.
References and Version History
Current (December 26, 2024)
Current
More Sportsbook Comparisons

DraftKings Fantasy Vs. DraftKings Sportsbook


Moneyline vs. Spread Betting


Bet365 vs FanDuel | Which Sportsbook is Better in 2024?


Caesars Vs DraftKings

Meet our Authors

Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.