Caesars Vs DraftKings

18 min read
Apr 4, 2024, 1:56 PM

Sportsbook Comparison: Caesars vs. FanDuel

Caesars Entertainment's sports betting division, Caesars Sportsbook, entered the highly competitive legalized sportsbook market in September 2018. They launched their online and retail sports betting services at Harrah's Resort Atlantic City in New Jersey. 

Despite being a publicly traded company on NASDAQ (CZR), Caesars Sportsbook has faced strong competition yet is still live and active offering its services in 23 states. Its current welcome bonus offers up to $1000 in bonus bets that can be had with a minimum deposit of $10.

DraftKings, a publicly traded independent company (NASDAQ: DKNG), made its entry into the online sportsbook market in August 2018 at the Resorts Casino Hotel in Atlantic City, New Jersey. Originally known for its daily fantasy sports platform, DraftKings now operates online sportsbooks in 25 states across the United States as well as in Ontario, Canada. 

As a welcome bonus, new users can utilize $150 in Bonus Bets with mobile and desktop users each having access to a variety of convenient payment options.

Key Stats & Features Comparison

FeatureCaesarsDraftKings
Welcome BonusUp To $1000 in Bonus BetsGet $150 in Bonus Bets
Mobile Apps (iOS/Android)YesYes
App Store Rating4.7/54.8/5
Google Play Rating4.3/54.6/5
Legal and Active2325
Live BettingYesYes
Live StreamingYesYes (Limited)
Payout Speed1-5 Days1-5 Days
Rewards ProgramCaesars RewardsDynasty Rewards
Sportsbook ReviewCaesarsDraftKings
Caesars Sportsbook

Popular Rewards Program

NFL
NBA
MLB
NHL
UEFA
CAD
USD
VISA
Mastercard
Discover
Paynearme
User reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig

Our review of Caesars Sportsbook is intended to provide an impartial, transparent overview to support responsible gambling. Please bet responsibly and seek assistance if gambling becomes a concern.

What Users Say About Their Overall Experience at Caesars

3723
Reviews
Updated Apr 29, 2025, 5:32 PM
54%
Positive
7%
Mixed
39%
Negative
AI
User Reviews Analysis

Overall Review of Caesars Sportsbook Experience

The user experience with Caesars Sportsbook has been characterized by a mix of positive and negative feedback across various themes, including bonuses & promotions, functionality & user experience, cashiering, odds & pricing, market coverage, and customer support. Below is a comprehensive summary of the key aspects highlighted in the reviews:

Bonuses & Promotions

  • Variety and Engagement: Many users appreciate the diverse range of bonuses and promotions available, enhancing the betting experience.
  • Execution Issues: Some players have reported difficulties in claiming bonuses and unclear terms, leading to frustration.
  • Customer Support Frustration: Users expressed dissatisfaction with the support provided when issues related to bonuses arise.

Functionality & User Experience

  • Navigation: The app's intuitive layout is praised for making it easy to find favorite sports and events.
  • Loading Speed: Some users reported slow loading times during peak periods, which can hinder quick betting.
  • Betting Options: A wide variety of betting options is appreciated, although some features could be more visually appealing.
  • Customer Support Feedback: Mixed reviews on customer support responsiveness, with some users experiencing delays.

Cashiering

  • Deposit Options: Users value the variety of deposit methods, including credit cards and e-wallets.
  • Withdrawal Process: While some report delays, others find that withdrawals are processed quickly after verification.
  • User Interface: The cashiering interface is generally user-friendly, facilitating easy navigation.
  • Customer Support: Mixed feedback on cashiering support, with some users experiencing long wait times.
  • Security: Many users feel secure with the robust security measures in place.

Odds & Pricing

  • Competitive Odds: Users appreciate the competitive odds, especially for major events.
  • Pricing Transparency: The pricing structure is generally clear and easy to understand.
  • Limited Promotions: Users express concern over the limited availability of promotions compared to other sportsbooks.
  • Value for Money: Mixed feelings on payout rates, with some users satisfied and others dissatisfied.

Market Coverage

  • Wide Range of Markets: Some users enjoy the diverse selection of betting options across various sports.
  • Limitations and Inconsistencies: Many players report frustrations with limitations in certain sports markets and inconsistencies in odds.

Customer Support

  • Response Time: Long wait times reported by many users, leading to frustration.
  • Quality of Assistance: Some users feel representatives lack the necessary knowledge to resolve issues effectively.
  • Availability: Support is noted to be less available during peak betting times.
  • Positive Interactions: A few users shared positive experiences with helpful representatives.
Conclusion

Overall, while Caesars Sportsbook offers competitive odds and a variety of betting options, user experiences vary significantly across different aspects. Areas for improvement include customer support responsiveness, execution of bonuses, and market coverage. Players are encouraged to stay informed and share their experiences to help build a more comprehensive understanding of the sportsbook's performance.

DraftKings Sportsbook

Great Choice for NFL & NBA

Go to Website
icon-21+
CAD
USD
Bank Wire Transfer
8091
User reviews
$10
Min. First Deposit
Varies
Max. Withdrawal
1-7
Withdrawal Speed
3-6%
Vig

Our review of DraftKings Sportsbook is intended to provide a thorough, unbiased perspective based on available information. We uphold the principles of responsible gambling and encourage users to set limits, engage thoughtfully, and approach betting as entertainment rather than income. For those who need assistance with gambling-related concerns, please seek support from trusted resources.

What Users Say About Their Overall Experience at DraftKings

8091
Reviews
Updated Apr 29, 2025, 5:30 PM
35%
Positive
9%
Mixed
56%
Negative
AI
User Reviews Analysis

Overall Review of DraftKings Sportsbook App

Based on user feedback across various themes, the overall experience with the DraftKings Sportsbook app presents a mix of positive and negative aspects. Below is a comprehensive summary of the key points raised by users regarding their experiences with odds & pricing, functionality & user experience, cashiering, market coverage, support, and bonuses & promotions.

Odds & Pricing

  • Odds Competitiveness: Many users feel that the odds offered are not competitive compared to other sportsbooks, leading to dissatisfaction.
  • Pricing Transparency: Several players reported confusion regarding the pricing structure, with unclear fees impacting their betting experience.
  • Limited Betting Options: Some users mentioned a limited selection of betting options, restricting engagement with their preferred sports.

Functionality & User Experience

  • Intuitive Design: The app is generally praised for its user-friendly interface and smooth navigation.
  • Live Betting: Users enjoy the live betting feature, allowing real-time bets during games.
  • Performance Issues: A few users reported occasional lag or crashes, particularly during peak times.

Cashiering

  • Ease of Deposits: Many users found making deposits straightforward with various payment options available.
  • Withdrawal Delays: A common complaint is the slow processing time for withdrawals, leading to frustration.

Market Coverage

  • Variety of Sports: Users appreciate the wide range of sports available for betting, including popular and niche options.
  • Live Betting: The live betting feature has received positive feedback for its real-time betting capabilities.
  • Limited Availability: Some users expressed frustration over the limited availability of certain markets, especially for less popular sports.

Customer Support

  • Responsive Support: Some users reported timely responses from customer support representatives.
  • Frustration with Response Times: A significant number of users expressed dissatisfaction with the speed of responses, indicating delays in getting help.
  • Inconsistent Quality: There were reports of varying levels of support quality, with some users feeling their issues were not adequately addressed.

Bonuses & Promotions

  • Limited Promotions: Many users noted that the promotions offered are not as competitive compared to other sportsbooks.
  • Complex Terms and Conditions: Players frequently mentioned that the terms associated with bonuses are often confusing and difficult to meet.
  • Positive Aspects: A few users appreciated the initial sign-up bonuses, but these were often overshadowed by negative experiences.

In conclusion, while the DraftKings Sportsbook app has a solid foundation with its functionality and market coverage, there are significant areas for improvement, particularly in odds competitiveness, withdrawal processing times, and customer support responsiveness. We recommend checking back later when more user feedback becomes available for a clearer picture of the overall user experience.

Whose Bonuses are Better?

Caesars and DraftKings both employ bonuses as a common tool to attract new customers and enhance the experience for existing ones, with the aim of implementing brand loyalty. 

These bonuses encompass welcome offers, profit and odds boosts, and special event promotions. The current incentives offered by each sportsbook are listed below so you can see what each has to offer.

Caesars Bonuses

Welcome Bonus
21, Terms and Conditions Apply
Copied!
CZRDYW
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Bonus Review
Rewards Program

Caesars Rewards

Medium
to obtain
expire
21, Terms and Conditions Apply
Copied!
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Get bonus
Bonus Review
Refer-a-Friend Bonus

Caesars Refer-a-Friend

Easy
to obtain
expire
21, Terms and Conditions Apply
Copied!
Click to copy code
Get bonus
Bonus Review

DraftKings Bonuses

Deposit Bonus

DraftKings MLS Season Pass Bonus

Easy
to obtain
11/29/2025
expire
21, Terms and Conditions Apply
Copied!
Click to copy code
Get bonus
Bonus Review
Welcome Bonus

DraftKings Bet $5 Get $200

Medium
to obtain
05/17/2025
expire
21, Terms and Conditions Apply
Copied!
Click to copy code
Get bonus
Bonus Review
Rewards Program

DraftKings Dynasty Rewards

Hard
to obtain
expire
21, Terms and Conditions Apply
Copied!
Click to copy code
Get bonus
Bonus Review
Refer-a-Friend Bonus

DraftKings Refer-a-Friend

Easy
to obtain
expire
21, Terms and Conditions Apply
Copied!
Click to copy code
Get bonus
Bonus Review

Mobile Apps Comparison

The Caesars and DraftKings mobile apps are specifically designed for iOS and Android devices, providing users with convenient access to all aspects of their accounts while on the go. These apps offer intuitive interfaces and exceptional functionality, ensuring a seamless betting experience. 

Whether placing bets before or during a game, withdrawing winnings, or streaming live action, users can easily manage their accounts. The apps have garnered a wide range of reviews, which is expected considering the large customer base of each sportsbook. Ultimately, the choice between the two will depend on personal preferences for specific app features or the available betting markets on each platform.

Caesars Android AppCaesars Android App

Popular Rewards Program

Download app
icon-21+
NBA
NCAAB
Euroleague
Bundesliga
CAP
CAF
CAD
USD
VISA
Mastercard
Discover
Paynearme
PayPal
User reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig
Caesars Android Betting App Review

Our review of Caesars Sportsbook is intended to provide an impartial, transparent overview to support responsible gambling. Please bet responsibly and seek assistance if gambling becomes a concern.

DraftKings Android AppDraftKings Android App

Great Choice for NFL & NBA

Download app
icon-21+
NBA
Euroleague
Bundesliga
CAP
CAF
Euro
USD
CAD
American Express
ApplePay
Bank Wire Transfer
Cash at Cage
Cash at Retail Stores
User reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig

Our review of DraftKings Sportsbook is intended to provide a thorough, unbiased perspective based on available information. We uphold the principles of responsible gambling and encourage users to set limits, engage thoughtfully, and approach betting as entertainment rather than income. For those who need assistance with gambling-related concerns, please seek support from trusted resources.

Leagues Comparison

Both Caesars and DraftKings offer a robust selection of leagues that cater to the preferences of most sports bettors. In addition to popular leagues like the NFL, NBA, MLB, NHL, and NCAA football and basketball, each sportsbook also offers a diverse range of international markets including soccer, basketball, and hockey. 

While this may not matter to everyone, it is important to check their menus beforehand to ensure they offer the leagues you are interested in before signing up.

When it comes to the number of leagues offered, DraftKings holds a slight advantage with over 180 options, while Caesars offers around 170. 

Caesars Leagues

Football
NFL
National Football League
Available
Basketball
NBA
National Basketball Association
Available
Baseball
MLB
Major League Baseball
Available
Hockey
NHL
National Hockey League
Available
Soccer
UEFA
Union of European Football Associations
Available
Soccer
UCL
UEFA Champions League
Available
Soccer
UEL
Europa League
Available
Football
CFL
Canadian Football Association
Available
Football
NCAAF
NCAA Football
Available
Basketball
NCAAB
NCAA Basketball
Available
Darts
PDC
Professional Darts Corporation
Available

DraftKing's Leagues

Football
NFL
National Football League
Available
Basketball
NBA
National Basketball Association
Available
Baseball
MLB
Major League Baseball
Available
Hockey
NHL
National Hockey League
Available
Soccer
UEFA
Union of European Football Associations
Available
Soccer
UCL
UEFA Champions League
Available
Soccer
UEL
Europa League
Available
Football
CFL
Canadian Football Association
Available
Football
NCAAF
NCAA Football
Available
Basketball
NCAAB
NCAA Basketball
Available
Darts
PDC
Professional Darts Corporation
Available

User Reviews for DraftKing's Leagues

8091
Reviews
Updated Apr 29, 2025, 5:30 PM
49%
Positive
9%
Mixed
42%
Negative
AI
User Reviews Analysis

Overall Experience with Market Coverage on DraftKings Sportsbook

The feedback regarding market coverage on DraftKings Sportsbook presents a blend of satisfaction and frustration among users. Below is a detailed overview of the key aspects highlighted by players:

  • Variety of Sports: Many users appreciate the wide range of sports available for betting, including popular options like football, basketball, and soccer, as well as niche sports.
  • Betting Markets: Players have noted that DraftKings offers a variety of betting markets, including moneylines, spreads, and prop bets, which enhances the overall betting experience.
  • Live Betting: The live betting feature has received positive feedback, with users enjoying the ability to place bets in real-time during games.
  • Limited Availability: Some users expressed frustration over the limited availability of certain markets, particularly for less popular sports or events.
  • Inconsistent Updates: A few players reported issues with the timely updating of odds and markets, which can affect their betting decisions.

Overall, while there are positive aspects to the market coverage on DraftKings Sportsbook, there are also areas that require improvement. As more user feedback becomes available, we will be able to provide a more comprehensive analysis of the overall user experience.

Additional Offerings

Caesars Additional Features:

  • Microbetting: Play-by-play live betting on results of every possession in basketball.
  • Live Streaming: Ability to stream a number of different chosen events.
  • Live Betting: Bet into readjusted odds while a game is taking place live.
  • Caesars Rewards: Earn reward credits that can be used as bonus cash in the sportsbook.
  • Horse Racing: Bet on the horses in the Caesars Racebook.

DraftKings Additional Features:

  • Early Cash Out: Lock in profit or cut losses before the conclusion of an event.
  • Same Game Parlays: Combine multiple bets from a single event into a single wager to potentially increase payouts.
  • Player Centric Prop Betting: Consolidated individual athlete prop betting.
  • DK Social: Site integrated social media platform.
  • DK Marketplace: Platform users can buy, sell, and trade sports digital collectibles.

Customer Support Comparison

In our assessment of the customer support options offered by Caesars and DraftKings, we thoroughly evaluate their responsiveness, effectiveness, and the range of assistance provided. This analysis highlights how both platforms promptly and efficiently handle user queries, emphasizing the importance of having live support accessible and the capability to quickly resolve any problems that may arise.

Caesars Sportsbook Customer Service Options:

DraftKings Sportsbook Customer Service Options:

To offer a true feel of what it's like to deal with both platform's respective support teams, we conducted a series of tests to evaluate each in real time. Using the live chat feature, we engaged with the support staff on four different occasions, each time presenting them with a unique issue. Here's a breakdown of what transpired during our interactions.

Time (ET)Caesars Average Wait TimeDraftKings Average Wait Time
10:008 minutes and 03 seconds4 minutes and 44 seconds 
15:0010 minutes and 16 seconds7 minutes and 32 seconds
18:008 minutes and 17 seconds14 minutes and 43 seconds
23:008 minutes and 34 seconds11 minutes and 26 seconds

While it took a bit longer to reach an agent and ultimately get the issue resolved, Caesars’ support staff proved to be extremely consistent with its ability to get the job done. DraftKings shined earlier in the day, but the speed and effectiveness seemed to wane as the day progressed. They were still able to resolve all issues and answer all questions, but the consistency wasn’t the same as what Caesars brought to the table.

Odds Comparison

In this analysis, we assess the odds provided by Caesars and DraftKings for individual matches in the NBA, NCAAB, NHL, MLB, and EPL. Our aim is to offer valuable insights into which platform might align better with your individual betting approach to these respective leagues.

GameCaesarsDraftKings
Lakers vs. BucksO 233 (-110) | U 233 (-110)O234 (-110) | U234 (-110)
Creighton vs. Tennessee+140 | -165+136 | -162
Canadiens vs.Avalanche+328 | -430+320 | -410
Red Sox vs. Mariners+143 | -170+142 | -170
Liverpool vs. Brighton-250 | +600-265  | +600

Lakers vs. Bucks Analysis

  • If you predict a high-scoring game with lots of points, you might prefer Caesars' 233-point total (Over/Under). Betting $110 on the Over at Caesars would yield $100 if the total points scored exceed 233.
  • Alternatively, if you believe the defenses will dominate or both teams will struggle to hit shots, DraftKings' 234-point total might be more appealing. Betting $110 on the Under at DraftKings would yield $100 if the total points scored stay below 234.
  • Ultimately, your choice depends on your handicap of the game and whether you expect more or fewer points than the sportsbooks predict.

Canadiens vs. Avalanche Analysis

  • Colorado is heavily favored to win, but DraftKings' -410 odds provide slightly better value compared to Caesars' -430 odds. Betting $410 on Colorado at DraftKings would yield $100 if they win, while the same bet at Caesars would require $430 for the same return.
  • However, if you're betting on the Canadiens as the underdog, Caesars offers better odds with a +328 return compared to DraftKings. Betting $100 on Montreal at Caesars would yield $328 if they win, while the same bet at DraftKings would yield less due to their lower odds.
  • Ultimately, the choice depends on whether you prefer slightly better odds for the favorite with DraftKings or better odds for the underdog with Caesars.

Which Sportsbook is More Responsible?

Caesars

Caesars strives to create a fun betting experience on its platform while also prioritizing responsible gambling. To achieve this, it offers a range of limit options to users, enabling them to establish their own boundaries and engage in gaming responsibly. The sportsbook provides the following capabilities for setting limits, which are governed by specific jurisdictional regulations:

  • Deposit Limit: Set daily, weekly, or monthly the maximum deposit limit.
  • Spend Limit: Set daily, weekly, or monthly maximum spend (bet) limits.
  • Daily Time Limit: Set the maximum time users can spend on the platform.
  • Cool Off Time Limit: Users can take a break from their account for 3 to 30 days.
  • Self Exclusion: Users who acknowledge their gambling issue can voluntarily self-exclude from all Caesars platforms, halting further gambling activities.
  • Opt-Out Program: To help reduce gambling temptations, users can unsubscribe from marketing communications in their account settings or by contacting customer service.

DraftKings

DraftKings prioritizes responsible gaming by offering a range of tools and support resources designed to promote safer gambling habits. These include:

  • DK Safer Play: A dedicated website, DK Safer Play, offers valuable resources such as information, quizzes, and assistance for addressing gambling-related issues, fostering a supportive environment for users.
  • Limit-Setting Tools: Users can establish limits on their deposits and spending over daily, weekly, or monthly periods to help manage their gaming activity and prevent problem gambling.
  • Cool-Off Periods: DraftKings allows users to take short or extended breaks from their accounts, supporting self-regulation and aiding in the prevention of gambling addiction.
  • Self-Exclusion: This feature enables players who recognize their gambling problem to voluntarily exclude themselves from the platform, effectively halting further gaming activities.
  • Opt-Out Program: Users have the option to opt out of marketing communications, reducing gambling temptations, either through their account settings or by contacting support.

Through education, awareness campaigns, and transparent communication, responsible gambling tools offered by both Caesars and DraftKings aim to foster a culture of informed choice and risk management, ensuring a safer gambling environment for all.

Conclusion

Both sportsbooks operate in accordance with state regulations, offering mobile apps for iOS and Android platforms, facilitating convenient access to betting markets. They provide a wide array of payment methods to ensure seamless transactions for their respective user bases. Moreover, customer support services are available round-the-clock, albeit with slight variations in response times.

Both platforms prioritize responsible gaming, offering tools such as limit-setting options, cool-off periods, self-exclusion features, and access to educational resources via dedicated websites. These measures aim to promote safer gambling practices and maintain a supportive environment for users.

Regarding bonuses and betting options, Caesars and DraftKings offer welcome bonuses and promotions to attract and retain customers. Additionally, they provide competitive odds across various sports leagues, with live betting and streaming options enhancing the overall user experience. Ultimately, the choice between the two platforms may come down to individual preferences in terms of app functionality, available betting markets, and promotional offers.

<p>Mike made the decision to dive headfirst into the booming world of sports betting fresh out of college. Back in the day, when 1-800 pick lines and sports pagers were all the rage, he couldn't resist the allure, having grown up idolizing sports legends like Sweetness, MJ, and Slammin Sammy. Mike dedicated his early years to the industry, tirelessly analyzing games, writing articles with free picks, and selling his expertise on reputable handicapping sites.&nbsp;</p>
Interests:
NFL
NBA
NHL
MLB
NCAAB
NCAAF

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Meet our Authors

Paruyr Shahbazyan

Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.

In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.

In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.

Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.

Strategic Vision

Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.

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