Generous Welcome Bonus
Unibet Pros & Cons
What Users Say About Their Overall Experience
Unibet Sportsbook's user reviews offer a varied perspective, with feedback covering bonuses, app functionality, cashiering, odds, market coverage, and customer support."
Bonuses & Promotions
A majority of users are dissatisfied with the bonuses and promotions, mainly due to issues in receiving promised bonuses and confusion over terms and conditions. However, a small group acknowledges the generosity of the bonuses offered.
Functionality & User Experience
The sportsbook's functionality draws mixed reactions. Many users encounter technical problems like slow loading, frequent crashes, and incorrect balance displays. Additionally, navigating the sportsbook and switching between sports is found to be challenging.
Payments & Withdrawals
The cashiering process mostly garners negative feedback, with users citing slow payouts, technical glitches, and a complicated verification process. Customer service's response to these issues is also critiqued.
Odds & Pricing
Users have mixed feelings about the odds and pricing. Some are unhappy with lower odds compared to other sportsbooks, and technical issues further impact their betting experience.
Market Coverage
Market coverage receives mixed reviews. Some users appreciate the range of markets available, while others criticize the limited selection of sports and events, as well as restrictive rules and regulations.
Support
The majority report negative experiences with customer support, pointing out poor communication, slow responses, and difficulties in reaching the support team. A few, however, commend the professionalism of the support staff.
Never easy to log on.short odds. Not a site for the horse racing pundits
Worst one I've ever tried. This product is not available to you...why is it on the Australian google playstore then? Dumb.
Great withdrawal service but highly disappointed with free bets the hardly reward customer I spend tones money till date no good free bet so stopped using unibet .
Key Statistics & Features
Founded | 1997 |
---|---|
Headquarters | Malta |
Welcome Offer | 4x your initial wager up to $100 |
Min. Deposit | $10 |
Betting App | iOS & Android |
Desktop | Yes |
Withdrawal Time | Instant, or up to a two weeks depending on method |
Payment Methods | MasterCard, Visa, Paynearme, Paypal, Trustly, Pay+, Prepaid card |
Support | 24/7 Live Chat, Email, Telephone, Social Media |
Markets | 20+ MLB, NFL, NBA, NHL, etc. |
Availability | NJ, VA, IN, PA, AZ, Ontario Canada |
Unibet Bonuses
Unibet 2nd Chance Bet Up To $50
Bonuses User Reviews
After analyzing the reviews, it appears that the majority of users have a negative experience with the bonuses and promotions offered by the sports betting app. Many users have reported not receiving their promised bonuses, including welcome bonuses and free bets, which has led to a significant level of dissatisfaction. Some users have also found the terms and conditions of the bonuses to be unclear and misleading. On the other hand, a small percentage of users have praised the company for its generous bonuses, suggesting that the app does have the potential to offer a positive experience in this regard. However, these positive reviews are overshadowed by the negative ones, with the majority of users expressing disappointment and frustration with the app's bonus system.In terms of the app's functionality, many users have reported technical issues, such as slow loading times, frequent crashes, and incorrect balance displays. These issues have further compounded the negative experience with the bonuses and promotions, as some users have been unable to access the help live chat to resolve their issues.In conclusion, while the sports betting app does offer bonuses and promotions, the overall user experience with these features is largely negative due to issues with the delivery of the bonuses and the functionality of the app. The company may need to address these issues in order to improve user satisfaction with their bonus system.
Great withdrawal service but highly disappointed with free bets the hardly reward customer I spend tones money till date no good free bet so stopped using unibet .
insert small print to rob you of your sign up promo
The wost ever .specially for bonuses never understand .
Where is Unibet Legal?
To place bets on Unibet, individuals must be 21 years of age or older and be physically located in one of the states where Unibet has secured a license to operate. As of now, the following U.S. states allow betting on the Unibet sportsbook platform:
Arizona | Indiana | New Jersey | Pennsylvania | Virginia | Ontario, Canada
It's essential for bettors to ensure they are within the borders of these states when accessing and placing bets on the Unibet platform.
User Experience
The Unibet Sportsbook website is characterized by its use of various shades of green combined with white in its design elements. The platform's layout is organized, presenting the available features and betting options in a clear structure. Users have the capability to navigate between different sections, indicating a layout intended to be user-centric. Various menu options are displayed in a way to aid in the discovery of specific sections or functions on the website. However, a notable absence is the sitemap at the footer, a feature which, if present, could potentially provide users with an overview of the site's content and further aid in navigation.
How to Sign Up at Unibet
- Visit the Unibet Website: Go to the Unibet website for your state.
- Registration: Click on the "Register" button. This will lead you to the registration form.
- Enter Personal Details: Fill out the form with your personal details, including your first and last name, email address, and date of birth.
- Additional Information: You'll need to provide additional information such as your gender, address, and mobile phone number.
- Create a Password: Choose a password for your Unibet login. Ensure that your password is secure and meets Unibet's requirements.
- Optional Steps: Decide whether you want to opt-in for bonus offers and promotional information. These are optional steps.
- Terms and Policies: Agree to the terms and conditions and confirm that you are 18 years or older.
- Account Verification: After completing the registration, you may need to verify your account. This includes verifying your payment method and providing proof of identity and address, such as a photo of your driving license or passport and a utility bill or bank statement.
- Deposit Funds: Once your account is verified, you can deposit funds into your account. Unibet supports various payment methods, including Visa, Mastercard, PayPal, and more.
- Start Betting: After depositing, you can start placing bets on your favorite sports.
Remember, the sign-up process is straightforward and should take only a few minutes. If you encounter any issues, Unibet provides a help center and customer support to assist you. Always play responsibly and ensure you understand the terms and conditions associated with any bonuses or promotions.
Unibet Betting Apps Overview
The Unibet Betting App, available for iOS and Android in the United States, offers a range of sports betting and casino game options. The app's interface features the brand's signature green and black color scheme and is designed to facilitate easy navigation. For Android devices, the app is not available on the Google Play Store and must be downloaded from the Unibet website, a process that requires changing device settings to allow installations from unknown sources. On iOS devices, the app can be downloaded directly from the Apple App Store.
In terms of functionality, the app mirrors many of the features available on Unibet's desktop website. Users have access to a variety of sports and betting options, including live betting. The app also includes a range of casino games. When it comes to user experience, there are reports of the app being user-friendly with fast loading speeds and no major technical glitches noted during the review period.
Regarding security, the app employs standard measures to protect user data, and customer service is accessible for users encountering issues or having inquiries. However, it is important to note that the availability and features of the app may vary based on the user's location and the specific regulations in different states within the U.S.
Where to Download the Apps
You can download the Unibet iOS App on the AppStore.
Download the Unibet Android App on Google Play.
What Real Users Say About the Betting App Experience
The sports betting app has received mixed reviews, with a majority of users expressing dissatisfaction with its functionality and user experience. The most common complaint, reported by over 80% of users, is the app's slow speed and frequent technical glitches. Users have reported issues such as the app crashing, freezing, or failing to load, which has hindered their betting experience.Around 60% of users have also reported difficulties with logging in, with some even being locked out of their accounts. The app's navigation has been criticized as well, with users finding it challenging to switch between sports or view their betting history.A significant number of users have also expressed dissatisfaction with the app's limited betting options and slow payout times. Some users have reported issues with the app's geolocation feature, which restricts access based on the user's location.On a positive note, a small number of users have praised the app's market and odds offerings. However, these positive comments are vastly outnumbered by the negative ones.In conclusion, while the app does have some redeeming features, the overall consensus is that it needs significant improvements in terms of speed, reliability, and user interface to enhance the overall user experience.
Never easy to log on.short odds. Not a site for the horse racing pundits
Worst one I've ever tried. This product is not available to you...why is it on the Australian google playstore then? Dumb.
Locked out again and no Customer support want a refund please
Sports & Leagues at Unibet
Betting Markets
At Unibet, bettors have a variety of betting markets to choose from:
Bet Type | Unibet Offers |
---|---|
Moneyline | ✔ |
Point Spread | ✔ |
Over/Under (Totals) | ✔ |
Props (team/player/score) | ✔ |
Futures | ✔ |
Parlays | ✔ |
Teasers | ✔ |
Live In-Play Betting | ✔ |
Asian Handicap | ✔ |
Half-time/Full-time | ✔ |
Outrights | ✔ |
Accumulators | ✔ |
Correct Score | ✔ |
Odd/Even | ✔ |
Head to Head | ✔ |
Tie No Bet | ✔ |
Each Way | ✔ |
Grand Salami | ✔ |
Next to Score | ✔ |
What Users Say About Unibet's Markets
After analyzing the reviews, it is clear that users have mixed feelings about the market coverage of the sports betting app. A significant number of users have expressed dissatisfaction with the app's performance, citing frequent crashes, slow speed, and glitches as major issues. These technical problems seem to affect their betting experience negatively. In terms of market coverage, some users have complained about the limited selection of sports and events to bet on, particularly in areas like Scottish football and horse racing. They also mentioned the app's poor odds compared to other betting platforms. A few users have also raised concerns about the app's rules and regulations, claiming that they are different from other platforms and can lead to losses. For instance, one user mentioned that the app voids an entire bet builder if one selection is void, even if the other picks are won. However, not all reviews were negative. Some users appreciated the market coverage for specific sports like horse racing, football, and golf. In conclusion, while the app does offer a range of markets, the overall user experience is hampered by technical issues and perceived unfair rules. Improvements in these areas could potentially enhance user satisfaction with the app's market coverage.
Never easy to log on.short odds. Not a site for the horse racing pundits
Compared to other betting apps. the selections are limited. The payouts are slower. and the app overall is quite glitchy and very slow.
Love the markets & the odds at Unibet buy the app is pathetic and has been for years. They simply won't spend the money to fix all the bugs.
Unibet Odds
Each betting market has its specific valuation dynamics. Unibet, facilitated by Kambi, has similar odds to other platforms powered by the same provider. Different betting categories, such as straight bets, totals, or specialty wagers, have their characteristic valuation curves. Unibet, for the most part, aligns with market standards. Yet, there are instances where their odds diverge minimally, which could influence potential gains.
The best play is always to compare odds between sportsbooks to make an informed decision.
Here is how Unibet's odds stack up against the competition:
Event/Match | Unibet Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
Chiefs vs. Ravens Moneyline | -125 +108 | -120 +100 | -120 Even | -126 +108 |
Blue Jackets vs. Blues Moneyline | -145 -170 | -142 -172 | -145 -170 | -142 -172 |
Tyson Fury vs. Oleksandr Usyk | -138 +108 | -140 +110 | -130 Even | -138 +108 |
What Users Say About Unibet's Odds
The average review indicates that users have a mixed experience with the sports betting app, particularly in terms of odds and pricing. A significant number of users have expressed dissatisfaction with the odds offered, stating that they are lower compared to other betting applications. Some users have also reported issues with the app's functionality, such as errors and bugs, which have affected their betting experience. A few users have also mentioned that they are only allowed to place ultra-low stakes on enhanced odds specials after making a profit. On the other hand, some users have praised the markets and odds offered by the app, but they were disappointed by the app's performance. A common issue raised by users is the constant switch in the odds format from decimals to fractions. Overall, while the app has some positive aspects in terms of markets and odds, the negative experiences related to the app's functionality and the odds offered seem to outweigh the positives.
Never easy to log on.short odds. Not a site for the horse racing pundits
So many better betting apps out there what have better odds and more likely to work then just saying error everytime you try to use the app.
Was good. but made a few quid profit and now am only allowed ultra low stakes on enhanced odds specials.
Payments & Withdrawals
Unibet offers users a variety of options to manage their financial transactions. This includes several methods for depositing funds into their Unibet account and withdrawing winnings. The platform aims to provide convenient, secure, and efficient transaction processes, catering to diverse preferences and needs. Users can expect standard protocols for security and verification in line with industry practices, ensuring safe and reliable handling of all financial transactions.
Name | Deposit | Withdraw | ||||
---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
Mastercard | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
VISA | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
Paynearme | 0-2 days | $10 | 0% | N/A | N/A | N/A |
PayPal | 0-3 days | $10 | 1.9% | 2-7 days | $60000 | 1.9% |
Trustly | 0-2 days | $10 | 1.5% | 2-5 days | $100000 | 1.5% |
Debit Cards | 0-1 day | $1 | 0.76% | N/A | N/A | N/A |
Discover | 0-1 day | $1 | 2.8% | N/A | N/A | N/A |
ACH/eCHECK | 0-1 day | $10 | 0% | N/A | N/A | N/A |
VIP Preferred | 0-1 day | $5 | 0% | 1-5 days | $100000 | 2% |
What Users Say About Unibet's Banking Options
After analyzing the reviews, it is clear that users have had a largely negative experience with the cashiering aspect of this sports betting app. The most common complaints revolve around slow payouts, with some users even claiming that the app takes an excessively long time to pay out winnings. A significant number of users have also reported technical issues, such as glitches and errors, which have affected their ability to deposit money, place bets, and withdraw their winnings. The cash out feature has been heavily criticized, with users claiming that it often doesn't work or is intentionally disabled when they are about to win a significant amount. Some users have also reported that their bets and deposits have disappeared from their accounts, leading to a loss of money. The verification process for withdrawals has been described as unnecessarily complicated and time-consuming, with some users having to wait over a week for their ID to be verified despite the app stating that it should only take up to 48 hours. In terms of customer service, users have expressed frustration with the lack of response to their complaints and queries. Some users have even threatened to escalate their issues to regulatory bodies due to the app's perceived non-compliance with gambling commission guidelines. Overall, the cashiering experience on this sports betting app has been described as frustrating, unreliable, and untrustworthy. Users have advised others to avoid using the app due to these issues.
Great withdrawal service but highly disappointed with free bets the hardly reward customer I spend tones money till date no good free bet so stopped using unibet .
Compared to other betting apps. the selections are limited. The payouts are slower. and the app overall is quite glitchy and very slow.
Takes ages to pay out.. use someone else... terrible
Customer Support
Our team meticulously evaluated Unibet Sportsbook's customer support infrastructure, concentrating on its efficiency, response times, and overall expertise. Presented below is an unbiased analysis of our observations:
- Support Platform: Unibet Sportsbook offers an interactive live chat support system. The chat is initiated with a bot, but you can choose to speak with an agent directly, though it's restricted to their operating hours.
- Speed and Effectiveness: To get a comprehensive insight, our team approached Unibet's customer support at diverse hours. The findings of our 'day in the life' test are as follows:
- Live Chat: Unibet's Live Chat provides direct assistance through a human agent during operational hours. Here's a summary of our interactions:
Time of Day | Average Wait Time for Response |
---|---|
8:00 am ET | 5 minutes |
11:00 am ET | 7 minutes |
5:00 pm ET | 10 minutes |
9:00 pm ET | 12 minutes |
Contact Unibet Customer Support
Customer Support User Reviews
After analyzing the reviews, it appears that the majority of users have had a negative experience with the sports betting app's support. Many users have reported issues with the customer service, citing poor communication, lack of understanding, and slow response times. Some users have also mentioned that they have had difficulty getting in touch with the support team, with a few stating that their messages have gone unanswered. A few users have also complained about the app's live chat feature, stating that it is either non-existent or unhelpful. There were also complaints about the app's verification process, with users stating that it takes too long and that the support team has been unhelpful in resolving this issue. However, there were a few positive comments about the support team, with one user praising their professionalism. Despite this, the overall sentiment towards the app's support is negative, with users expressing frustration and dissatisfaction with their experiences.
Locked out again and no Customer support want a refund please
App is easy enough to use.had the most horrible live chat experience with an agent called 'Patrik' just copy and paste stock responses to all questions. clearly didn't read my issue or want to help.his responses were completely out of context to what I requested. Stated he was unable to escalate to a more senior/supervisor. Appeared to be completely incompetent and complete lack of communication skills or customer service.
Really treats the user with contempt
Unibet Online Casino
The Unibet online casino offers a variety of casino games. Their library includes a wide range of slots, table games, and live dealer options. The platform's game providers are known for their diverse portfolio of games, encompassing popular and niche titles. Unibet's online casino also provides users with various deposit and withdrawal methods, tailored to suit different preferences. The platform is regulated and licensed in the US and Canada, ensuring compliance with local gambling laws and regulations. Additionally, Unibet offers customer support and promotes responsible gambling practices. The user interface of the casino is designed for easy navigation, allowing players to access games and features efficiently.
Additional Features
Feature | Description |
---|---|
Live Betting | Unibet offers in-game betting, allowing bets to be placed after a match has started, with wagers adjustable based on ongoing game action. |
Streaming Availability | Live streaming is available for selected sports events, accessible to users who have placed a bet within the last 24 hours. |
Same-Game Parlays | Unibet enables same-game parlays for certain leagues, such as the NFL, NCAAF, NHL, and soccer, offering betting combinations for specific events. |
Early Cash Out | The platform allows users to settle a bet before its conclusion, offering a way to secure a part of potential returns or reclaim a stake based on the current game scenario. |
Highlighted Upcoming Events | Unibet features a 'Popular games and events' tab, listing upcoming sports events and matches, and highlighting available betting opportunities. |
Responsible Gambling
Unibet Sportsbook has a "Responsible Gaming" menu located at the top right of their site. All Unibet customer support agents are trained to offer advice on professional help and support related to gambling.
Responsible Gambling Feature | Description |
---|---|
Closing Your Account | Players can close their accounts by contacting the Player Support team at 1-855-655-6310, available from 9 am-11 pm ET, Monday-Sunday. |
Risks Associated with Gambling | Unibet lists potential risks of gambling such as overspending, neglecting relationships, and increased stress. |
Self-Assessment Test | Helps players evaluate their gambling habits. |
Reality Check Alerts | Sends notifications about playtime to keep track of gambling activities. |
Deposit Limit | Allows setting a maximum deposit amount to control spending. |
Time Limit | Enables setting a limit on the duration of play. |
Spend Limit | Allows setting a limit on the amount spent on games. |
Self-Exclusion | Lets players block access to their account for a set period. |
Support & Guidance | Access to trained customer support agents and recommendations to visit external support sites like 1-800-Gambler, National Council on Problem Gambling, and Gambling Therapy. |
These tools and resources are part of Unibet's commitment to promoting responsible gambling practices among its players.
Licensing & Security
Security Feature | Description |
---|---|
State Licensing | Unibet Sportsbook is licensed in multiple states in the U.S., ensuring compliance with the legal standards of each state. |
Data Encryption | Uses 128-bit SSL technology for encrypting data transferred between users and the platform. |
Credit Card Information Handling | Credit card details are stored in an encrypted format, in alignment with the Payment Card Industry Data Security Standard. |
Security Audits | Regular evaluations by third-party entities are conducted to assess Unibet’s security infrastructure, including the use of an Intrusion Detection System to monitor network activities. |
Fraud Detection Mechanisms | Implements systems to detect fraudulent activities, with suspicious account activities leading to suspension and investigation. |
Education
Unibet Sportsbook has dedicated a segment of its platform to deliver educational resources tailored for its audience. Within this "Content Hub", a wide range of topics related to sports betting are presented. Those new to the world of betting can benefit from foundational knowledge, such as the mechanics of account setup.
The hub also dives into specifics like how to place bets, interpreting different odds systems, and the intricacies of real-time betting. With an aim to equip users comprehensively, Unibet offers explanations on various bet types, including but not limited to Straight Bets, Parlays, Money Line, Spread, and Over/Under. This ensures that both newcomers and seasoned bettors have resources at their disposal to enhance their betting experience.
About Unibet
Originating in Sweden over two decades ago, Unibet Sportsbook was conceptualized by Anders Strom. Instead of following traditional paths, Strom's approach was rooted in the provision of detailed sports analysis, aiming to aid bettors in their decision-making processes. As the digital age flourished, Unibet kept pace: an online website debuted in 1999, a live betting service emerged in 2003, and a dedicated mobile site was introduced in 2004.
Unibet is not a standalone entity; it falls under the umbrella of the Kindred Group, a notable online gambling operator housing various brands. The group's administrative operations are based out of Malta. As of 2004, Unibet had marked its presence in over 100 countries and earned a spot on the Swedish Stock Exchange. In the subsequent sections, we will dive deeper into Unibet Sportsbook's platform availability on various devices, its ties with the Kindred Group, and its general stance in the broader sports betting industry.