Great Choice for NFL & NBA
Our review of DraftKings Sportsbook is intended to provide a thorough, unbiased perspective based on available information. We uphold the principles of responsible gambling and encourage users to set limits, engage thoughtfully, and approach betting as entertainment rather than income. For those who need assistance with gambling-related concerns, please seek support from trusted resources.
Key Features & Statistics
| Feature | Detail |
|---|---|
| Detail | 2012 |
| Online Betting | 2019 |
| Online Betting | Boston, Massachusetts |
| Online Betting | Place a bet of $5+ and get $150 in Bonus Bets |
| Min. Deposit | $5 |
| Desktop | Yes |
| Withdrawal Time | Instant, or up to a two weeks depending on method |
| Payment Methods | Apple Pay, Bank Wire Transfer, Cash at Cage, Cash at Retail Stores, Credit/Debit Cards, DraftKings Gift Card, Electronic Gift Card, Online Banking, PayPal, Play+ Prepaid Card, Venmo, and VIP Preferred |
| Support | 24/7 Live Chat, Email, Phone, Social Media |
| Markets | 20+ including NFL, NBA, NHL, MLB, etc. |
| Availability | AZ, CO, CT, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS (Retail only), NH, NJ, NY, OH, OR, PA, TN, VA, WA, WV, WY, Ontario |
What Users Say About Their Overall App Experience
Bonuses & Promotions:
- Pros: 40% of users appreciate the variety of promotions, including boosts and "no sweat" opportunities, which have led to successful bets and substantial winnings.
- Cons: 60% of users express dissatisfaction, citing a lack of free bets, deposit bonuses, and a less generous rewards program, especially for loyal customers. Technical issues with promotions not applying correctly, and complaints of misleading offers, further add to the frustration.
Functionality & User Experience:
- Pros: Users praise the app’s user-friendly interface, seamless navigation, and the ease of cashing in and out. The intuitive design makes betting straightforward.
- Cons: Frequent crashes, slow response times, and lagging have negatively impacted the user experience. Location verification has been deemed intrusive and unnecessary by some, and account verification issues have also been raised.
Cashiering:
- Pros: Users find the deposit and withdrawal process efficient, with many praising quick payouts, some as fast as 10 minutes. The interface for cashiering is also seen as intuitive.
- Cons: Issues with crashes and technical problems during key moments, like deposits or withdrawals, are frequently reported. The app’s verification process, which sometimes leads to account suspensions or extended delays in accessing funds, has been criticized.
Odds & Pricing:
- Pros: Some users report significant winnings, appreciating the pre-calculated odds and variety of sports available, particularly hockey.
- Cons: A significant number of users perceive the odds as rigged, with reports of the app changing odds during bet submissions and favoring the house in casino games. Technical issues like lagging and freezing during live betting make it difficult to place timely bets, further disadvantaging users.
Market Coverage:
- Pros: The app’s wide range of sports and events, along with an array of betting options, has been praised. Users enjoy the diverse offerings, including niche sports and prop bets.
- Cons: Performance issues such as freezing and lagging during live betting have been reported, leading to missed opportunities. The app’s handling of live odds, frequent changes, and premature event closings have also been criticized.
Support:
- Cons: A majority of users are dissatisfied with the app’s support, describing it as slow, unhelpful, and unable to resolve technical glitches or verification problems. Issues with contacting customer service and difficulties withdrawing funds are common complaints.
- Pros: A smaller group of users have reported positive experiences, noting helpful, fast, and reliable customer service responses.
DraftKings Bonuses & Promotions
DraftKings offers a range of promotions and bonuses, both on its app and website. These incentives are designed to enhance the betting experience and provide added value to users. App-exclusive promotions are occasionally available, offering special bonuses that are only accessible through the mobile app. These exclusive offers add an extra layer of appeal to using the app over the website.
The promotions on the DraftKings app often mirror those available on the website, including welcome bonuses, odds boosts, and deposit matches. Welcome bonuses are particularly attractive to new users, providing them with additional betting credit upon joining. Odds boosts and deposit matches are regularly updated, keeping the offerings fresh and engaging for users.
It is important for users to understand the terms and conditions associated with each bonus or promotion. These terms often include wagering requirements, minimum odds, and expiry dates. Understanding these conditions is crucial to fully benefit from the bonuses and to ensure compliance with the platform's rules. DraftKings clearly outlines these terms, allowing users to make informed decisions when participating in promotions.
DraftKings Bonuses
DraftKings New Customer Bonus - Bet and Get Up to $500 in Bonus Bets + 1 Month of NFL+ Premium
DraftKings Bonuses User Reviews
The reviews about the sports betting app's bonuses and promotions are mixed. While some users appreciate the variety of promotions and success they've had using bonuses, many others have expressed dissatisfaction with the app’s bonus system, technical issues, and lack of transparency.
Pros:
- 40% of users praise the variety of promotions, boosts, and "no sweat" bets.
- Users share success stories of winning substantial amounts with these bonuses.
- Engaging bonus features are appreciated by some.
Cons:
- 60% of users express dissatisfaction with the lack of free bets and deposit bonuses, especially for loyal customers.
- Technical issues with bonuses not working properly, with customer support unable to resolve them.
- Accusations of bait-and-switch tactics and misleading promotions.
- Slow app performance and glitches, particularly affecting live betting decisions.
- Complaints about the referral system, with users not receiving promised rewards.
- Promotions described as limited or only applicable to certain types of bets.
Suggestions for improvement:
- Increase the number and variety of free bets and deposit bonuses.
- Enhance the rewards program for existing and loyal customers.
- Fix technical glitches and improve the app's performance during live betting.
- Ensure promotions are transparent, straightforward, and applicable to a wider range of bets.
Who can Bet with DraftKings iOS Betting App?
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To engage in betting or gaming activities on DraftKings, individuals must meet certain legal requirements. Firstly, they need to be at least 21 years old. Additionally, they are required to be physically located within a state or region where DraftKings is legally permitted to operate at the time of placing bets or participating in games. It's important to note that while physical presence in these jurisdictions is necessary, residency is not a requirement.
DraftKings is currently operational in a variety of locations across the United States and in Ontario, Canada. Below is a list of states and regions where DraftKings legally offers its services:
Arizona | Colorado | Connecticut | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maryland | Massachusetts | Michigan | Mississippi (Retail only) | New Hampshire | New Jersey | North Carolina | New York | Ohio | Oregon | Pennsylvania | Tennessee | Virginia | Washington (Retail Only) | West Virginia | Wyoming | Ontario
User Experience
The DraftKings mobile app for iOS is designed to closely resemble its desktop counterpart, ensuring a consistent user experience across platforms. This design choice facilitates ease of use for those familiar with the desktop version, as they can navigate the mobile app with similar ease. The app's layout is strategically organized, with a focus on simplifying the navigation process. This streamlined design is beneficial for users of all experience levels, from beginners to seasoned bettors.
Key elements of the interface include clear and accessible menus, logically arranged betting options, and a straightforward process for placing bets. The visual design of the app is clean and uncluttered, which aids in reducing confusion and enhancing the overall user experience.
The app's functionality is optimized for mobile use. It responds to the unique demands of iOS mobile devices, such as smaller screen sizes and touch-based interaction. This optimization ensures that the app remains responsive even when operated on a variety of iOS devices with differing screen sizes and capabilities.
DraftKings Betting Apps
What Users Say About the App Functionality
The sports betting app has received mixed reviews, with users expressing both praise and frustration. While the app is commended for its user-friendly interface, easy navigation, and quick cash-in and cash-out options, there are significant concerns about its performance and customer service.
Pros:
- User-friendly interface and easy navigation.
- Quick and efficient cash-in and cash-out processes.
- Wide range of sports and events covered.
- Frequent promotions and bonuses, leading to profits for some users.
Cons:
- Frequent crashes, slow response times, and lagging during use.
- Issues with location verification, perceived as intrusive and unnecessary.
- Allegations of unfair or rigged games by some users.
- Difficulty in accessing customer service and poor support responsiveness.
- Problems with account verification, login, and inconsistent updates.
DraftKings iOS App Sign-up Process
- Download the App: Begin by visiting the App Store on your iOS device. Search for the DraftKings app, download it, and wait for the installation to complete.
- Welcome Screen: Upon opening the app for the first time, you will be greeted with a welcome screen displaying the DraftKings Welcome Bonus offer. At the bottom of this screen, there is a prominent green 'Sign Up' button.
- Enter Personal Details: The next step involves filling in your personal details. This includes your email address, a chosen username, and a password. You'll also need to scroll down to enter your telephone number.
- Newsletter and Media Opt-In: You have the option to opt-in for newsletters and media communications. This step is optional and can be skipped if you prefer not to receive these communications. Additionally, this is where you can enter any promo code you may have.
- Age and Location Confirmation: Confirm your age and agree to location checks. This is to ensure that you meet the legal betting age requirements and are located in a region where DraftKings operates legally.
- Additional Personal Information: You'll be required to provide your first and last name, date of birth, and the last four digits of your Social Security Number. This information is typically used for identity verification.
- Agree to Terms and Conditions: Review and agree to all the terms and conditions set forth by DraftKings. This is a crucial step and ensures that you understand the rules and policies of using the app.
- Setting Limitations: On the next screen, DraftKings promotes responsible gaming by showing a recommendation for bettors to set limitations on their account before making a deposit. This includes setting budget limits, time limits, and other responsible gambling measures.
- You’re a member: That is it, you will now be registered for DraftKings iOS betting app.
Betting Markets
DraftKings offers a comprehensive range of betting options and sports coverage on its iOS app, similar to what is available on its website platform. The variety of sports includes popular choices such as football, basketball, baseball, hockey, and soccer, along with a selection of other sports like golf, tennis, motorsports, and more. This diversity caters to a wide audience of sports enthusiasts and bettors with different interests.
In terms of the types of bets available, the app provides users with several betting options. These include standard bet types like moneyline, point spreads, and over/under totals. Additionally, users have access to parlays, futures, prop bets, and live betting. The live betting feature allows users to place bets on events as they unfold, adding a dynamic aspect to the betting experience. However, the availability of certain bet types may vary depending on the sport and the specific event.
Same-game parlays are another feature offered by DraftKings, enabling users to combine multiple bets from the same game into a single parlay. This option provides an opportunity for higher payouts but also involves greater risk, as all selections in the parlay must win for the bet to be successful.
The DraftKings app for iOS aims to deliver a comprehensive sports betting experience, mirroring the breadth of options available on the website. While it offers the convenience of betting on the go, the overall experience in terms of sports coverage and betting types remains largely consistent across both platforms.
Sports & Leagues at DraftKings
What Users Say About DraftKing's Markets
The overall user experience with the sports betting app's market coverage is mixed. Users appreciate the variety of betting options and sports covered, but issues with the app's performance, particularly during live betting, are a common source of frustration.
Pros:
- Extensive range of sports and events covered.
- Numerous betting options, including interesting prop bets.
- Quick payouts and easy deposit/withdrawal processes.
- Regular promotions and bonuses.
Cons:
- Frequent lags, freezes, or crashes during live betting, leading to missed opportunities.
- Issues with the app's location check and two-step authentication process.
- Constantly changing live odds and events closing prematurely, preventing users from betting on key moments.
- Lack of clarity in betting schemes and poor explanations from customer service, often perceived as automated responses.
- Mixed reviews on customer service, with some praising it and others calling it terrible.
- Reports of bets closing out prematurely and glitches affecting scoring.
Suggestions for Improvement:
- Improve app speed and performance, particularly during live betting.
- Provide clearer explanations of betting schemes and odds.
- Enhance same game parlay and teaser options.
- Address glitches and improve stability in high-traffic periods to reduce missed bets.
DraftKings Odds Overview
DraftKings Sportsbook determines its odds through the SBTech platform, which has become an integral part of their in-house system after transitioning from the Kambi sportsbook. This approach aligns DraftKings' odds with industry standards.
In line with common industry practices, sportsbooks often include a commission known as "vig" or "juice." DraftKings, like many others in the industry, typically sets this commission around the 10% mark. This helps maintain competitiveness with other leading sportsbooks regarding odds pricing.
DraftKings occasionally offers specialized markets for unique sporting events, providing users with additional betting options in line with what's commonly seen at other major sportsbooks.
What Users Say About DraftKing's Odds
After a comprehensive analysis of the reviews, it's clear that users have a mixed to negative experience with the odds and pricing on the sports betting app. While some users have had rewarding experiences and appreciated the wide range of betting options, there are significant concerns about fairness, app performance, and customer service.
Pros:
- Some users report significant winnings and appreciate pre-calculated odds.
- The wide range of betting options, particularly for hockey, is praised.
- Decent game selection.
Cons:
- Perceived manipulation of odds, especially in casino games like blackjack, leading users to feel that the games are rigged in favor of the house.
- Changing odds during bet submission, often to the user's disadvantage.
- Technical issues such as slow loading times, freezing, lagging, and random logouts, especially during live betting.
- Poor customer service, with many users reporting unaddressed or unsatisfactory resolutions to their issues.
- Dissatisfaction with the app's pricing and promotions, with users feeling that returns on bets are not worth the investment.
Banking at DraftKings
The DraftKings app for iOS offers a variety of payment and withdrawal options to accommodate user preferences. Users can deposit funds using methods such as credit/debit cards, bank transfers, Apple Pay, PayPal, and other electronic wallets, depending on their location. The process for adding funds is streamlined and user-friendly, designed to facilitate quick and secure transactions.
When it comes to withdrawals, DraftKings provides several options, including ACH transfers and PayPal, which are popular for their convenience and speed. The withdrawal process typically involves a verification step to ensure the security of the user's funds. Users are required to provide necessary identification details to validate their withdrawal requests, a standard practice in the industry to prevent fraudulent activities.
In terms of transaction security, DraftKings employs robust security measures. The platform uses encrypted connections to safeguard data transmission, protecting personal and financial information during both deposits and withdrawals. This commitment to security ensures that users can carry out transactions with confidence, knowing their data and funds are handled with a high level of protection.
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What Do Users Say About DraftKing's Banking Options
The reviews about the sports betting app's cashiering experience are mixed. While many users appreciate the app's quick payouts and ease of use, others have expressed frustration with technical issues, a slow verification process, and difficulties with withdrawals.
Pros:
- Quick and efficient payouts, with some users receiving winnings in under 10 minutes.
- Easy deposit process, seamless betting experience, and user-friendly interface.
- Positive feedback on the variety of sports events and promotions offered.
Cons:
- Frequent app crashes and slow loading times, especially during peak betting periods.
- Lengthy and inconvenient verification process, with some users having accounts locked after wins or withdrawal attempts.
- Poor customer service, with difficulty contacting support and unresolved concerns.
- Issues with withdrawals: repeated cancellations, low withdrawal limits, and unexplained restrictions.
- Problems with deposits: app not accepting payments from certain banks or payment methods.
Suggestions for improvement:
- Enhance app reliability to prevent crashes and slowdowns during peak times.
- Streamline the verification process to make it faster and more convenient for users.
- Improve customer service responsiveness and efficiency in handling user issues.
- Address withdrawal policies to prevent cancellations and raise limits to be more user-friendly.
- Expand accepted payment methods to accommodate more banks and deposit options.
DraftKings Customer Support
DraftKings offers comprehensive customer support through various channels, including a live chat feature directly accessible on the mobile app. This live chat option is beneficial for app users seeking immediate assistance. During peak hours, the average response time from an agent via live chat on the betting app is approximately 8 minutes. This response time is fairly reasonable, considering the high volume of users during busy periods.
In addition to live chat, DraftKings also provides support through other methods. Email support remains a key channel, with different email addresses designated for specific services like the sportsbook, casino, and daily fantasy inquiries. This segmentation helps in directing users' concerns to the appropriate department for more effective resolution. While email responses might not be as immediate as live chat, they offer detailed and thorough assistance.
Furthermore, DraftKings has a presence on various social media platforms, where users can find updates and sometimes interact with customer support. These social media channels can be a useful source for general information and updates, though they may not be the primary avenue for personalized support.
Links to DraftKings on social media:
Contact DraftKings Customer support
Customer Support User Reviews
After thoroughly analyzing user feedback, it is evident that the sports betting app's support has received predominantly mixed to negative reviews. A significant number of users are dissatisfied with various aspects of the support service, with key concerns outlined below:
Main Concerns with Support:
- Slow Response Times: A common complaint is that customer support takes too long to respond, leaving users frustrated and without timely resolutions to their issues.
- Unresolved Technical Glitches: Many users report ongoing technical problems—such as frequent crashes, freezes, and slow response times—which are not adequately addressed by support. This impacts their betting experience and trust in the platform.
- Account Restrictions & Lockouts: A large number of users have experienced account suspensions or restrictions without clear communication or explanation. They express frustration with the lack of help in regaining access to their accounts, especially after deposits or winnings.
- Withdrawal Issues: Numerous users have reported difficulties withdrawing their winnings, with some alleging that the app refused to pay out. This has led to dissatisfaction and doubts about the app’s reliability in handling transactions.
- Unresponsive Customer Service: In addition to slow responses, several users mentioned that customer service was either unhelpful or unreachable due to technical problems within the app, further compounding user frustration.
- Complicated Verification Process: While the app’s security and identity verification measures were praised by some, others found the process overly complicated and cumbersome. The verification steps often led to delays in accessing accounts or withdrawing funds.
Positive Feedback:
Despite the overall negative sentiment, a smaller group of users shared positive experiences, particularly in cases where:
- Customer service was helpful, fast, and reliable: These users appreciated the quick resolution of issues and the professionalism of the support team.
- Security measures were valued: Some users felt reassured by the app’s commitment to security, even though others found it frustrating.
DraftKings iOS Casino App
DraftKings Casino for iOS devices, available in select states, offers a diverse range of gaming options under its renowned brand. Users can enjoy traditional table games like blackjack, roulette, and poker, along with contemporary slot machines to suit various preferences. The iOS app boasts a user-friendly interface for an accessible gaming experience. The casino continuously updates its game library with fresh and engaging titles. DraftKings Casino prioritizes a secure and responsible gaming environment, adhering to regulatory standards. With its variety of gaming options and commitment to user experience, DraftKings Casino stands out as a notable choice for online gaming enthusiasts on iOS.
DraftKings Fantasy Sports App
DraftKings, known for its role in Daily Fantasy Sports (DFS), maintains its presence as a leader in the space. The app allows users to participate in fantasy sports competitions by assembling virtual teams composed of real players from various sports leagues. Contestants compete based on the statistical performances of their chosen players in actual games.
DFS combines skill and sports knowledge, as users strategically select their teams within salary cap limits. DraftKings offers a variety of sports for DFS, including football, basketball, baseball, golf, and more, accommodating diverse fan interests.
An interesting feature is the integration of DFS and standard sports betting on the same platform, allowing users to engage in both activities. DraftKings' user interface simplifies transitioning between DFS and sports betting sections.
DraftKings offers various contest formats, catering to both casual players and committed fantasy sports enthusiasts.
DraftKings Horse Racing App “DK Horse”
DraftKings, in partnership with Churchill Downs Incorporated, introduces the DK Horse app, expanding its services to include horse race wagering. Available in states where such betting is legally allowed, the platform facilitates participation in major U.S. horse racing events.
The DK Horse app targets both experienced bettors and newcomers to horse race wagering. It offers features such as live race streaming and detailed handicapping information, enhancing the user experience.
The app's user interface simplifies navigation, allowing users to access races, place bets, and access streaming and handicapping information conveniently.
Additional Features
| Feature | Description |
|---|---|
| Same Game Parlays | A betting structure enabling users to place multiple bets within a single sports event, such as combining bets on player statistics, total points, and outright winners in a football game. |
| Live Betting | Offers a flexible betting environment where bets can be placed on events in progress, with odds adjusting in real time to reflect the ongoing situation. |
| Player Prop Betting | Includes a dedicated section for betting on individual player performances in various leagues, allowing users to wager on specific player-related outcomes within games. |
| Cash Out | Provides the option to settle bets before an event concludes, allowing users to recover a portion of their bet or secure a partial profit based on the current event status. |
| DraftKings Marketplace | A platform for trading and acquiring collectibles, including NFTs, related to sports and entertainment, accessible using DraftKings credentials. |
| DraftKings Player-Centric Betting | Grants users access to individual "Player Pages" displaying proposition markets associated with a single player across major sports leagues, centralizing player-specific betting options. |
Responsible Gambling at DraftKings
DraftKings has responsible gaming promoted across its website and betting app and has implemented various tools and resources to support safer play. These measures are designed to assist players in maintaining control over their gaming activities and to provide help to those who might need it. DraftKings collaborates with local responsible gaming organizations and the National Council on Problem Gambling to offer immediate support for individuals seeking assistance with gambling issues.
DraftKings' commitment to responsible gambling is evident in the range of tools and resources it offers. These initiatives are part of their effort to ensure that gaming remains a safe and enjoyable activity for all users, with provisions in place to assist those who may experience gambling-related challenges.
Security & Licensing
- State Compliance: DraftKings operates within a legal framework by obtaining licenses in each state where it provides its services. This ensures strict adherence to the distinct regulatory requirements of each jurisdiction, offering iOS users a secure and compliant gaming experience.
- Data Protection: Your data's safety is a priority at DraftKings. We employ SSL (Secure Socket Layer) encryption to secure your information during transmission. Look for the padlock symbol in your browser's address bar while using our iOS app to verify the secure connection. Additionally, we offer Two-Factor Authentication (2FA) for added account security. During login, a security pin is sent to your mobile device, adding an extra layer of protection to your DraftKings account. Our commitment to safeguarding your data is paramount, ensuring you can enjoy our iOS app with confidence.
- Web Safety: DraftKings takes web safety seriously. When using our iOS app, rest assured that your data is protected by SSL encryption, indicated by the padlock icon in the address bar. We maintain a robust security program based on industry standards and best practices to protect our servers and user information, even though specific details regarding security measures are not disclosed. Your privacy and security are our top priorities, allowing you to enjoy a safe and worry-free experience on our iOS platform.
Educational Resources
DraftKings offers a range of educational resources for its members. Notably, members can access betting guides for nearly every sport featured on the platform, catering to both newcomers and experienced bettors. Complementing these guides, DraftKings provides video tutorials that aim to simplify complex betting concepts and assist users in navigating the platform. Additionally, members have the opportunity to explore an extensive library of articles, covering various topics from betting strategies to sport-specific intricacies. To promote clarity and understanding within the betting landscape, DraftKings maintains a dedicated glossary that explains betting terms comprehensively. These resources collectively contribute to enhancing the betting experience by providing valuable information and supporting informed decision-making among DraftKings' users.
Conclusion
The DraftKings betting app for iOS presents a comprehensive platform for sports betting enthusiasts. Its user interface is thoughtfully designed, mirroring the desktop experience for consistency. The app facilitates a straightforward registration and login process, emphasizing security and ease of access. With a wide range of sports and betting types, including live betting and developing streaming features, it caters to diverse betting preferences. The app's performance is robust, ensuring reliability for live betting scenarios.
Payment options are varied, providing flexibility for deposits and withdrawals, while maintaining a strong focus on transaction security. Customer support is accessible, although the lack of live chat or phone support might limit immediate assistance for some users. Promotions and bonuses are ample, with terms and conditions that require careful consideration.
Overall, the DraftKings iOS app balances its comprehensive features with a user-friendly interface, aiming to provide a seamless betting experience. It shows a commitment to responsible gambling, offering tools and resources to promote safe gaming practices. This app stands as a significant option in the mobile sports betting landscape, offering functionalities that meet the needs of a wide range of users.
About DraftKings Betting App
Since its launch, the DraftKings mobile app has been a significant part of the company's offering, providing users with a comprehensive betting experience on the go. This review aims to objectively analyze the app's features, performance, and user experience since its introduction to the iOS platform. It will cover aspects such as the user interface, betting options, app functionality, payment methods, and customer support. The assessment is based on user ratings, feedback from various review platforms, and a detailed examination of the app's functionalities, providing a balanced perspective that highlights both the app's advantages and potential drawbacks.
DraftKings iOS App FAQs
General Questions
What is DraftKings?
DraftKings is an online sports betting and gaming platform offering a variety of betting options across numerous sports.
Is DraftKings legal?
DraftKings operates legally in various U.S. states and in Ontario, Canada, where online sports betting is regulated. Users must be in a state where it's legal to use.
How old do I need to be to use DraftKings?
Users must be at least 21 years old to use DraftKings for betting or gaming activities.
App Usage
How do I download the DraftKings app on iOS?
The app can be downloaded from the Apple App Store. Simply search for "DraftKings" and download the app.
Can I use the same account on the app and the website?
Yes, you can use the same DraftKings account across both the app and the website.
Does the app offer live betting?
Yes, DraftKings offers live betting options on a variety of sports and events.
Account Management
How do I create a DraftKings account?
You can sign up directly on the app or website by providing the required personal information and verifying your age and location.
Are there any account limitations for new users?
New users may encounter certain deposit or betting limits initially, which can change over time based on account activity.
Can I set betting limits on my account?
Yes, DraftKings allows users to set daily, weekly, or monthly deposit and betting limits.
Financial Transactions
What deposit methods are available?
The app accepts various deposit methods including credit/debit cards, bank transfers, and electronic wallets like PayPal.
How do I withdraw my winnings?
Winnings can be withdrawn using several methods such as ACH transfers and PayPal. Identification verification may be required.
How secure are transactions on the app?
Transactions are secured using encrypted connections and other industry-standard security measures.
Customer Support and Help
How can I contact customer support?
Customer support can be reached via email. The app also offers a live chat feature for immediate assistance.
What if I encounter a problem with a bet or transaction?
Contact customer support immediately. They can assist with issues related to bets or transactions.
Responsible Gambling
Does DraftKings promote responsible gambling?
Yes, DraftKings provides tools and resources for responsible gambling, including limit-setting tools, cool-off periods, and self-exclusion options.
Other Betting Apps
- Availability across most of US legal states
- Competitive odds & diverse markets
- Attentive customer service
- Extensive list of Same Game Parlay's
- App speeds vary for some users
- Geo locate sometimes unreliable
- Extensive betting markets
- Live betting
- Efficient & secure payments
- Strong security measures
- Mobile app connectivity issues
- Maximum bets on odds boosts are low.
- Promotional restrictions
- Available in many U.S. States and Canada
- Numerous betting markets
- Major partnerships with teams/leagues
- Promotions are timely and change rapidly
- Connectivity issues on betting app
- Extensive Market Reach.
- Unmatched Fan Engagement.
- Live betting.
- Digital media bohemeth.
- Limited live streaming.
- Connectivity issues on betting apps.
