Great Choice for NFL & NBA
Key Features & Statistics
| Feature | Detail |
|---|---|
| Detail | 2012 |
| Online Betting | 2019 |
| Online Betting | Boston, Massachusetts |
| Online Betting | Place a bet of $5+ and get $150 in Bonus Bets |
| Min. Deposit | $5 |
| Desktop | Yes |
| Withdrawal Time | Instant, or up to a two weeks depending on method |
| Payment Methods | Apple Pay, Bank Wire Transfer, Cash at Cage, Cash at Retail Stores, Credit/Debit Cards, DraftKings Gift Card, Electronic Gift Card, Online Banking, PayPal, Play+ Prepaid Card, Venmo, and VIP Preferred |
| Support | 24/7 Live Chat, Email, Phone, Social Media |
| Markets | 20+ including NFL, NBA, NHL, MLB, etc. |
| Availability | AZ, CO, CT, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS (Retail only), NH, NJ, NY, OH, OR, PA, TN, VA, WA, WV, WY, Ontario |
What Users Say About Their Overall App Experience
DraftKings Overall Review
After analyzing the user reviews, the following average review of the DraftKings sports betting app can be summarized:
1. Bonuses & Promotions:
- Positive Aspects: The app offers generous bonuses and daily promotions, with a rewards system that some users find appealing.
- Negative Aspects: There are complaints about the lack of incentives for existing customers, technical issues with bonuses, and misleading promotions.
2. Cashiering:
- Positive Aspects: The app is praised for its quick payouts and ease of depositing funds.
- Negative Aspects: Users have reported issues with the app's reliability, lengthy verification process, ineffective customer service, and restrictive withdrawal policies.
3. Odds & Pricing:
- Positive Aspects: Some users appreciate the pre-calculated odds and wide range of betting options.
- Negative Aspects: There are complaints about perceived unfair games, slow loading times, poor customer service, and unattractive promotions.
4. Market Coverage:
- Positive Aspects: Users appreciate the extensive range of betting options.
- Negative Aspects: The app's slow speed, issues with location check and two-step authentication, lack of information for individual player bets, and unreliable teaser options are areas of concern.
5. Support:
- Positive Aspects: Some users find the app's customer service helpful and reliable.
- Negative Aspects: Many users have expressed dissatisfaction with slow response times, unresolved technical glitches, and difficulties with account verification.
Conclusion: While the DraftKings sports betting app has some positive aspects, there are significant areas that need improvement to enhance the overall user experience. These include improving the bonus system for existing customers, enhancing the app's reliability and speed, providing more information for individual player bets, and improving customer service response times.
The app is horrible. The app keeps closing out every time I try and place a bet. smh. I had to withdraw my money and go to another betting app.
The app keeps freezing and a big delay from when I press a selection on the app....an app keeps crashing
I love the games love to win some big money
DraftKings Bonuses & Promotions
DraftKings offers a range of promotions and bonuses, both on its app and website. These incentives are designed to enhance the betting experience and provide added value to users. App-exclusive promotions are occasionally available, offering special bonuses that are only accessible through the mobile app. These exclusive offers add an extra layer of appeal to using the app over the website.
The promotions on the DraftKings app often mirror those available on the website, including welcome bonuses, odds boosts, and deposit matches. Welcome bonuses are particularly attractive to new users, providing them with additional betting credit upon joining. Odds boosts and deposit matches are regularly updated, keeping the offerings fresh and engaging for users.
It is important for users to understand the terms and conditions associated with each bonus or promotion. These terms often include wagering requirements, minimum odds, and expiry dates. Understanding these conditions is crucial to fully benefit from the bonuses and to ensure compliance with the platform's rules. DraftKings clearly outlines these terms, allowing users to make informed decisions when participating in promotions.
DraftKings Bonuses
DraftKings Bonuses User Reviews
The reviews about DraftKings' bonuses and promotions are a mixed bag.
Positive Aspects:
- Generous Bonuses: Approximately 40% of users have lauded the app for its generous bonuses, especially for newcomers, and the daily promotions.
- Rewards System: Users express satisfaction with the rewards system and the potential to win big from bonus bets.
- Success Stories: A few users have shared their success stories, winning substantial amounts using these bonuses.
Negative Aspects:
- Lack of Incentives for Loyal Customers: Around 60% of users have voiced dissatisfaction with the bonus and promotion system, criticizing the app for not providing enough incentives for existing or loyal customers.
- Technical Issues: Users report technical issues with the bonuses not functioning properly within the app, expressing frustration over customer support's inability to resolve these issues.
- Bait and Switch Tactics: Some users accuse the app of employing bait and switch tactics and complain about the app's slow and glitchy performance, which they believe hampers their decision-making during live betting.
- Referral System Issues: A handful of users have reported issues with the app's referral system, claiming they did not receive the promised rewards for referring friends.
- Misleading Promotions: Some users express disappointment with the app's promotions, describing them as misleading or only applicable to certain types of bets.
- Performance Complaints: Complaints about the app's slow loading times and technical bugs have also been raised.
Conclusion: While DraftKings does offer bonuses and promotions that some users find appealing, there are significant issues that need to be addressed. These include enhancing the incentives for existing customers, fixing technical glitches, and ensuring that the promotions are transparent and straightforward.
Great deals but the app is laggy and it doesn't keep up with my Parlay legs in real time.
The app is easy to follow and use. good games and lines. plus has nice bonus features.
Didn't honor an insurance bet.
Who can Bet with DraftKings iOS Betting App?
To engage in betting or gaming activities on DraftKings, individuals must meet certain legal requirements. Firstly, they need to be at least 21 years old. Additionally, they are required to be physically located within a state or region where DraftKings is legally permitted to operate at the time of placing bets or participating in games. It's important to note that while physical presence in these jurisdictions is necessary, residency is not a requirement.
DraftKings is currently operational in a variety of locations across the United States and in Ontario, Canada. Below is a list of states and regions where DraftKings legally offers its services:
Arizona | Colorado | Connecticut | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maryland | Massachusetts | Michigan | Mississippi (Retail only) | New Hampshire | New Jersey | New York | Ohio | Oregon | Pennsylvania | Tennessee | Virginia | Washington (Retail Only) | West Virginia | Wyoming | Ontario
User Experience
The DraftKings mobile app for iOS is designed to closely resemble its desktop counterpart, ensuring a consistent user experience across platforms. This design choice facilitates ease of use for those familiar with the desktop version, as they can navigate the mobile app with similar ease. The app's layout is strategically organized, with a focus on simplifying the navigation process. This streamlined design is beneficial for users of all experience levels, from beginners to seasoned bettors.
Key elements of the interface include clear and accessible menus, logically arranged betting options, and a straightforward process for placing bets. The visual design of the app is clean and uncluttered, which aids in reducing confusion and enhancing the overall user experience.
The app's functionality is optimized for mobile use. It responds to the unique demands of iOS mobile devices, such as smaller screen sizes and touch-based interaction. This optimization ensures that the app remains responsive even when operated on a variety of iOS devices with differing screen sizes and capabilities.
DraftKings Betting Apps
What Users Say About the App Functionality
The app is horrible. The app keeps closing out every time I try and place a bet. smh. I had to withdraw my money and go to another betting app.
The app keeps freezing and a big delay from when I press a selection on the app....an app keeps crashing
I love the games love to win some big money
DraftKings iOS App Sign-up Process
- Download the App: Begin by visiting the App Store on your iOS device. Search for the DraftKings app, download it, and wait for the installation to complete.
- Welcome Screen: Upon opening the app for the first time, you will be greeted with a welcome screen displaying the DraftKings Welcome Bonus offer. At the bottom of this screen, there is a prominent green 'Sign Up' button.
- Enter Personal Details: The next step involves filling in your personal details. This includes your email address, a chosen username, and a password. You'll also need to scroll down to enter your telephone number.
- Newsletter and Media Opt-In: You have the option to opt-in for newsletters and media communications. This step is optional and can be skipped if you prefer not to receive these communications. Additionally, this is where you can enter any promo code you may have.
- Age and Location Confirmation: Confirm your age and agree to location checks. This is to ensure that you meet the legal betting age requirements and are located in a region where DraftKings operates legally.
- Additional Personal Information: You'll be required to provide your first and last name, date of birth, and the last four digits of your Social Security Number. This information is typically used for identity verification.
- Agree to Terms and Conditions: Review and agree to all the terms and conditions set forth by DraftKings. This is a crucial step and ensures that you understand the rules and policies of using the app.
- Setting Limitations: On the next screen, DraftKings promotes responsible gaming by showing a recommendation for bettors to set limitations on their account before making a deposit. This includes setting budget limits, time limits, and other responsible gambling measures.
- You’re a member: That is it, you will now be registered for DraftKings iOS betting app.
Betting Markets
DraftKings offers a comprehensive range of betting options and sports coverage on its iOS app, similar to what is available on its website platform. The variety of sports includes popular choices such as football, basketball, baseball, hockey, and soccer, along with a selection of other sports like golf, tennis, motorsports, and more. This diversity caters to a wide audience of sports enthusiasts and bettors with different interests.
In terms of the types of bets available, the app provides users with several betting options. These include standard bet types like moneyline, point spreads, and over/under totals. Additionally, users have access to parlays, futures, prop bets, and live betting. The live betting feature allows users to place bets on events as they unfold, adding a dynamic aspect to the betting experience. However, the availability of certain bet types may vary depending on the sport and the specific event.
Same-game parlays are another feature offered by DraftKings, enabling users to combine multiple bets from the same game into a single parlay. This option provides an opportunity for higher payouts but also involves greater risk, as all selections in the parlay must win for the bet to be successful.
The DraftKings app for iOS aims to deliver a comprehensive sports betting experience, mirroring the breadth of options available on the website. While it offers the convenience of betting on the go, the overall experience in terms of sports coverage and betting types remains largely consistent across both platforms.
Sports & Leagues at DraftKings
What Users Say About DraftKing's Markets
After reviewing the feedback, it's evident that users have a varied experience with DraftKings' market coverage.
Positive Aspects:
- Extensive Betting Options: A significant number of users appreciate the extensive range of betting options, highlighting the app's ability to challenge their sports knowledge.
- In-Game Options and Hockey Bets: The in-game options and the vast selection of hockey bets are also commended by some users.
Negative Aspects:
- App Speed: A common issue raised is the app's speed, with many users finding it slow and laggy, which hampers their ability to place real-time bets.
- Location Check and Authentication: Some users report problems with the app's location check and two-step authentication process.
- Market Rules and Information: There are grievances about the app's market rules and the lack of information provided for individual player bets. Users feel that the app could do a better job of keeping them informed about changes in team lineups.
- Same Game Parlay Feature: Users have mixed feelings about the same game parlay feature. While some enjoy it, others report limitations on the amount they can bet.
- Teaser Options: Complaints about the app's teaser options being sporadic and unreliable were noted.
- Voided Bets: A few users caution others to be mindful of voided bets and advise reading the rules before placing a bet.
Conclusion: While DraftKings offers a wide range of betting options, it could enhance its market coverage by addressing issues with speed, providing more information about individual player bets, and improving its same game parlay and teaser options.
It's disgusting how rigged the live games are the only redemption for them is sports betting they have so many options
Any type of bet you could imagine but the app crashes alot and lagging to much
The app is easy to follow and use. good games and lines. plus has nice bonus features.
DraftKings Odds Overview
DraftKings determines its odds through the SBTech platform, which has become an integral part of their in-house system after transitioning from the Kambi sportsbook. This approach aligns DraftKings' odds with industry standards.
In line with common industry practices, sportsbooks often include a commission known as "vig" or "juice." DraftKings, like many others in the industry, typically sets this commission around the 10% mark. This helps maintain competitiveness with other leading sportsbooks regarding odds pricing.
DraftKings occasionally offers specialized markets for unique sporting events, providing users with additional betting options in line with what's commonly seen at other major sportsbooks.
What Users Say About DraftKing's Odds
DraftKings Odds and Pricing Review
After a thorough analysis of the reviews, it's evident that users have a mixed experience with the odds and pricing on the DraftKings sports betting app.
Positive Aspects:
- Rewarding Experience: A portion of users have had a rewarding experience, with some even reporting significant winnings.
- Pre-Calculated Odds: Users appreciate the pre-calculated odds, providing them with a sense of control over their bets.
- Wide Range of Betting Options: The app's wide range of betting options, especially for hockey, and the decent game selection were also praised.
Negative Aspects:
- Perceived Unfairness: A substantial number of users feel that the games are rigged, particularly blackjack and casino games, which are singled out as especially unfair. They believe the odds are manipulated to favor the house, leading to more losses than wins.
- Technical Issues: Users report slow loading times and frequent glitches, especially during live betting, which hampers their ability to place timely bets and potentially shifts the odds against them.
- Customer Service: Some users claim that their issues and queries are not addressed promptly or satisfactorily by customer service.
- Pricing Concerns: A few users feel that the app falls short in offering attractive promotions and that the return on their bets is not commensurate with the investment. There is also frustration over the app's frequent changes in odds.
Conclusion: While some users have had a positive experience with DraftKings' odds and pricing, a significant number have expressed dissatisfaction. The main areas of concern are the perceived fairness of the games, the app's performance, and the customer service.
After 2 $800. Wins haven't won more than 50 bucks in months. They track your wins then make sure you can't. They give a win to make you think it's legit. It's trash. Deleting app for last time amd won't be back. Thanks for robbing me trashkings
Good odds
They change the pay out to much now like they cheating yo idk I'm out for a little bit
Banking at DraftKings
The DraftKings app for iOS offers a variety of payment and withdrawal options to accommodate user preferences. Users can deposit funds using methods such as credit/debit cards, bank transfers, Apple Pay, PayPal, and other electronic wallets, depending on their location. The process for adding funds is streamlined and user-friendly, designed to facilitate quick and secure transactions.
When it comes to withdrawals, DraftKings provides several options, including ACH transfers and PayPal, which are popular for their convenience and speed. The withdrawal process typically involves a verification step to ensure the security of the user's funds. Users are required to provide necessary identification details to validate their withdrawal requests, a standard practice in the industry to prevent fraudulent activities.
In terms of transaction security, DraftKings employs robust security measures. The platform uses encrypted connections to safeguard data transmission, protecting personal and financial information during both deposits and withdrawals. This commitment to security ensures that users can carry out transactions with confidence, knowing their data and funds are handled with a high level of protection.
What Do Users Say About DraftKing's Banking Options
The reviews about DraftKings' cashiering experience are quite varied.
Positive Aspects:
- Quick and Efficient Payouts: A significant number of users have praised the app for its quick and efficient payouts, with some stating that they received their winnings in less than 10 minutes.
- Ease of Depositing and Betting: Many users appreciate the ease of depositing funds and placing bets.
Negative Aspects:
- Reliability and Functionality: Users reported frequent crashes and slow loading times, particularly during peak betting times, leading to missed betting opportunities and frustration.
- Verification Process: A common issue raised by users was the lengthy and inconvenient verification process, with some users having their accounts locked for extended periods.
- Customer Service: There were complaints about the app's customer service, with users stating that their concerns were not addressed effectively.
- Withdrawal Issues: Several users reported issues with withdrawals, including repeated cancellation of withdrawal requests without explanation.
- Withdrawal Limits: Complaints about the app's withdrawal limits were also noted, with users stating that the limits were too low and restrictive.
Conclusion: While DraftKings is praised for its quick payouts and ease of use, there are several areas that need improvement. These include the app's reliability, customer service, verification process, and withdrawal policies.
The app is horrible. The app keeps closing out every time I try and place a bet. smh. I had to withdraw my money and go to another betting app.
Terrible experience. Just when I thought they cleaned up some issues. I won a 4 leg parlay that didn't settle? I'd be losing my mind if it was a large amount. I'm sure it happens often. I withdrew what was left. I'll return when I get my money đź’°đź’°đź’°
Fun and pay right away
DraftKings Customer Support
DraftKings offers comprehensive customer support through various channels, including a live chat feature directly accessible on the mobile app. This live chat option is beneficial for app users seeking immediate assistance. During peak hours, the average response time from an agent via live chat on the betting app is approximately 8 minutes. This response time is fairly reasonable, considering the high volume of users during busy periods.
In addition to live chat, DraftKings also provides support through other methods. Email support remains a key channel, with different email addresses designated for specific services like the sportsbook, casino, and daily fantasy inquiries. This segmentation helps in directing users' concerns to the appropriate department for more effective resolution. While email responses might not be as immediate as live chat, they offer detailed and thorough assistance.
Furthermore, DraftKings has a presence on various social media platforms, where users can find updates and sometimes interact with customer support. These social media channels can be a useful source for general information and updates, though they may not be the primary avenue for personalized support.
Links to DraftKings on social media:
Contact DraftKings Customer support
Customer Support User Reviews
DraftKings Support Review
After analyzing the reviews, it is evident that the DraftKings sports betting app's support has received mixed feedback.
Negative Aspects:
- Slow Response Times: A significant number of users have expressed dissatisfaction with the support service, citing slow response times.
- Unresolved Technical Glitches: Users report unresolved technical glitches, which contribute to a frustrating experience.
- Account Verification Issues: Difficulties with account verification are common, with some users having their accounts locked or restricted without clear reasons. The support team was often not helpful in resolving these issues.
- App Performance: Frequent crashes and freezes have been reported, further compounding user dissatisfaction with support.
Positive Aspects:
- Helpful and Reliable Service: A smaller group of users have praised the app's customer service, describing it as helpful, fast, and reliable.
- Quick Resolution: These users appreciated the quick resolution of problems and the ease of navigation on the site.
Conclusion: While some users have had positive experiences with DraftKings' support, the majority have faced challenges. The support team needs to improve their response time, provide clearer communication, and ensure that technical issues are resolved promptly to enhance user satisfaction.
DONT WASTE YOUR TIME! IF A PROBLEM ARISES ITS A MONTH OF ENDLESS EMAILS TO A THIRD WORLD COUNTRY!
Easy to use. support is responsive
If you want to start gambling. please don't. You may win. but you will most likely lose more than you will win. I have gambled close to 400k on the app this year and have won some and lost some. But trust me. it's not worth it. The support team talks about good faith. but it only applies when it benefits them. The final straw for me was 12-13-2023 when they spoke to me about good faith and have void similar situations but say tough luck when a less known player is injured playing minimal time.
DraftKings iOS Casino App
DraftKings Casino for iOS devices, available in select states, offers a diverse range of gaming options under its renowned brand. Users can enjoy traditional table games like blackjack, roulette, and poker, along with contemporary slot machines to suit various preferences. The iOS app boasts a user-friendly interface for an accessible gaming experience. The casino continuously updates its game library with fresh and engaging titles. DraftKings Casino prioritizes a secure and responsible gaming environment, adhering to regulatory standards. With its variety of gaming options and commitment to user experience, DraftKings Casino stands out as a notable choice for online gaming enthusiasts on iOS.
DraftKings Fantasy Sports App
DraftKings, known for its role in Daily Fantasy Sports (DFS), maintains its presence as a leader in the space. The app allows users to participate in fantasy sports competitions by assembling virtual teams composed of real players from various sports leagues. Contestants compete based on the statistical performances of their chosen players in actual games.
DFS combines skill and sports knowledge, as users strategically select their teams within salary cap limits. DraftKings offers a variety of sports for DFS, including football, basketball, baseball, golf, and more, accommodating diverse fan interests.
An interesting feature is the integration of DFS and standard sports betting on the same platform, allowing users to engage in both activities. DraftKings' user interface simplifies transitioning between DFS and sports betting sections.
DraftKings offers various contest formats, catering to both casual players and committed fantasy sports enthusiasts.
DraftKings Horse Racing App “DK Horse”
DraftKings, in partnership with Churchill Downs Incorporated, introduces the DK Horse app, expanding its services to include horse race wagering. Available in states where such betting is legally allowed, the platform facilitates participation in major U.S. horse racing events.
The DK Horse app targets both experienced bettors and newcomers to horse race wagering. It offers features such as live race streaming and detailed handicapping information, enhancing the user experience.
The app's user interface simplifies navigation, allowing users to access races, place bets, and access streaming and handicapping information conveniently.
Additional Features
| Feature | Description |
|---|---|
| Same Game Parlays | A betting structure enabling users to place multiple bets within a single sports event, such as combining bets on player statistics, total points, and outright winners in a football game. |
| Live Betting | Offers a flexible betting environment where bets can be placed on events in progress, with odds adjusting in real time to reflect the ongoing situation. |
| Player Prop Betting | Includes a dedicated section for betting on individual player performances in various leagues, allowing users to wager on specific player-related outcomes within games. |
| Cash Out | Provides the option to settle bets before an event concludes, allowing users to recover a portion of their bet or secure a partial profit based on the current event status. |
| DraftKings Marketplace | A platform for trading and acquiring collectibles, including NFTs, related to sports and entertainment, accessible using DraftKings credentials. |
| DraftKings Player-Centric Betting | Grants users access to individual "Player Pages" displaying proposition markets associated with a single player across major sports leagues, centralizing player-specific betting options. |
Responsible Gambling at DraftKings
DraftKings has responsible gaming promoted across its website and betting app and has implemented various tools and resources to support safer play. These measures are designed to assist players in maintaining control over their gaming activities and to provide help to those who might need it. DraftKings collaborates with local responsible gaming organizations and the National Council on Problem Gambling to offer immediate support for individuals seeking assistance with gambling issues.
DraftKings' commitment to responsible gambling is evident in the range of tools and resources it offers. These initiatives are part of their effort to ensure that gaming remains a safe and enjoyable activity for all users, with provisions in place to assist those who may experience gambling-related challenges.
Security & Licensing
- State Compliance: DraftKings operates within a legal framework by obtaining licenses in each state where it provides its services. This ensures strict adherence to the distinct regulatory requirements of each jurisdiction, offering iOS users a secure and compliant gaming experience.
- Data Protection: Your data's safety is a priority at DraftKings. We employ SSL (Secure Socket Layer) encryption to secure your information during transmission. Look for the padlock symbol in your browser's address bar while using our iOS app to verify the secure connection. Additionally, we offer Two-Factor Authentication (2FA) for added account security. During login, a security pin is sent to your mobile device, adding an extra layer of protection to your DraftKings account. Our commitment to safeguarding your data is paramount, ensuring you can enjoy our iOS app with confidence.
- Web Safety: DraftKings takes web safety seriously. When using our iOS app, rest assured that your data is protected by SSL encryption, indicated by the padlock icon in the address bar. We maintain a robust security program based on industry standards and best practices to protect our servers and user information, even though specific details regarding security measures are not disclosed. Your privacy and security are our top priorities, allowing you to enjoy a safe and worry-free experience on our iOS platform.
Educational Resources
DraftKings offers a range of educational resources for its members. Notably, members can access betting guides for nearly every sport featured on the platform, catering to both newcomers and experienced bettors. Complementing these guides, DraftKings provides video tutorials that aim to simplify complex betting concepts and assist users in navigating the platform. Additionally, members have the opportunity to explore an extensive library of articles, covering various topics from betting strategies to sport-specific intricacies. To promote clarity and understanding within the betting landscape, DraftKings maintains a dedicated glossary that explains betting terms comprehensively. These resources collectively contribute to enhancing the betting experience by providing valuable information and supporting informed decision-making among DraftKings' users.
Conclusion
The DraftKings betting app for iOS presents a comprehensive platform for sports betting enthusiasts. Its user interface is thoughtfully designed, mirroring the desktop experience for consistency. The app facilitates a straightforward registration and login process, emphasizing security and ease of access. With a wide range of sports and betting types, including live betting and developing streaming features, it caters to diverse betting preferences. The app's performance is robust, ensuring reliability for live betting scenarios.
Payment options are varied, providing flexibility for deposits and withdrawals, while maintaining a strong focus on transaction security. Customer support is accessible, although the lack of live chat or phone support might limit immediate assistance for some users. Promotions and bonuses are ample, with terms and conditions that require careful consideration.
Overall, the DraftKings iOS app balances its comprehensive features with a user-friendly interface, aiming to provide a seamless betting experience. It shows a commitment to responsible gambling, offering tools and resources to promote safe gaming practices. This app stands as a significant option in the mobile sports betting landscape, offering functionalities that meet the needs of a wide range of users.
About DraftKings Betting App
Since its launch, the DraftKings mobile app has been a significant part of the company's offering, providing users with a comprehensive betting experience on the go. This review aims to objectively analyze the app's features, performance, and user experience since its introduction to the iOS platform. It will cover aspects such as the user interface, betting options, app functionality, payment methods, and customer support. The assessment is based on user ratings, feedback from various review platforms, and a detailed examination of the app's functionalities, providing a balanced perspective that highlights both the app's advantages and potential drawbacks.
