Competitive Odds & Markets
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Casumo Pros and Cons
What Real Casumo Users Say About the Sportsbook
Overall Player Experience Review of Sports Betting App
The overall player experience with this sports betting app has been mixed, with various aspects receiving both positive and negative feedback. Below is a summary of user sentiments across key themes:
Bonuses & Promotions
- Mixed Experiences: Players reported varying experiences with bonuses and promotions, with some satisfied while others faced issues.
- Limited Availability of Reviews: The current data is insufficient for a comprehensive assessment, indicating a need for more user feedback.
- Recommendation: Potential users are encouraged to check back later for more insights.
Functionality & User Experience
- Functionality Issues: Many users experienced app stability problems, including crashes and slow loading times.
- User Interface: The app's design received mixed reviews; some found it intuitive while others found it confusing.
- Navigation Challenges: Users reported difficulties in navigating the app, impacting their ability to place bets quickly.
- Customer Support Feedback: Responses varied, with some users praising support while others noted long wait times.
- Betting Options: While many appreciated the variety of betting options, some felt the odds were not competitive.
Cashiering Experience
- Deposit Options: Users noted a variety of deposit methods, but some experienced delays in processing times.
- Withdrawal Difficulties: Many reported slow processing times and unclear communication regarding withdrawal requests.
- Customer Support Issues: The responsiveness of support during cashiering was inconsistent, with some users finding it helpful and others not.
- User Interface: The cashiering interface is generally user-friendly, though some encountered bugs.
Odds & Pricing
- Payout Percentages: Many users expressed dissatisfaction with payout percentages, feeling the odds were unfavorable.
- Lack of Winning Opportunities: A notable number of players were frustrated by the perceived lack of winning opportunities.
- Limited User Feedback: The existing reviews are insufficient for a detailed assessment of user sentiment.
Market Coverage
- Variety of Sports: Many users appreciated the wide range of sports available for betting, including popular options.
- Event Coverage Gaps: While major events are well-covered, there are noted gaps for niche sports and smaller leagues.
- Satisfaction with Betting Options: Users expressed satisfaction with the variety of betting options, including live betting.
- User Interface Feedback: The app's interface received mixed reviews regarding ease of navigation.
- Promotions and Bonuses: Several players mentioned competitive promotions that enhance their betting experience.
Support Experience
- Response Time Issues: Many users reported slow response times from customer support, leading to frustration.
- Staff Knowledge: Some users noted that support staff seemed undertrained or lacked necessary knowledge.
- Availability Concerns: A few users mentioned that support was not always available during peak times.
- Mixed Experiences: While some had positive interactions, the overall sentiment leans towards dissatisfaction.
In conclusion, while there are positive aspects to the sportsbook app, significant areas for improvement exist across functionality, cashiering, odds, and support. Users are encouraged to stay updated for future reviews that may provide a clearer picture of the overall experience.
Casumo Quick Facts
| Aspect | Details |
|---|---|
| Founded | 2012 |
| Licensed | Ontario: Alcohol and Gaming Commission of Ontario Rest of Canada: Malta Gaming Authority |
| First Bet Offer | 100% Extra Profit Boost up to $1,000 on First Bet |
| Min. Deposit | $10 |
| Betting App | iOS and Android |
| Desktop | Yes |
| Withdrawal Time | 1 to 5 business days |
| Payment Methods | Visa, Mastercard, MuchBetter, Paysafecard, Interac, NETELLER, Skrill, Bank Transfer, AplePay |
| Support | FAQ, Social Media, Live Chat, Email |
| Markets | 30: NFL, NBA, NHL, MLB, and more |
| Available | BC, AB, SK, MA, ON, QC, NB, NS, NL, PEI, YT, NT, NU |
Casumo's Bonuses and Promotional Offers
All new players at Casumo Sportsbook have the Casumo welcome bonus available to them.
With this offer, you'll receive a 100% profit boost with a maximum stake of $25 and maximum winnings of up to $1,000. The minimum odds required are 1.5, and there are no additional sports betting wagering requirements.
Bonus Terms and Wagering Requirments
1. Casumo Welcome Bonus - 100% Profit Boost Up To $1,000
- Who Can Claim: This bonus is available to all players who are 19 or older.
- Max Wager: The maximum wager for this offer is $25.
- Max Winnings: The maximum winnings you can earn from this offer is $1,000.
- Minimum Odds: 1.5.
- How It Works: Place a wager of up to $25 and receive a 100% profit boost. The maximum winnings you can earn are $1,000.
- Offer Valid for 30 days.
- Wagering Requirements: The terms and conditions explicitly state there are "no wagering requirements."
Active Bonuses at Casumo Sportsbook
Casumo Welcome Bonus: 100% Profit Boost Up to $1,000 on First Bet
Where is Casumo Sportsbook Available
Pinnacle Sportsbook is available across Canada. However, due to provincial regulations in Ontario, Pinnacle has a different website than the rest of Canada.
How to Sign Up at Casumo Sportsbook in Canada
- Launch the Casumo desktop site.
- Click "Sign up" in the upper right corner, next to the "Login" button.
- The first step requires you to pick your country of residence.
- Next, you'll pick between the online casino and sports betting welcome bonus.
- Over the next four pages, you'll provide personal information about yourself, including your email address, mobile number, address, name, and date of birth.
From here, you'll gain access to Casumo. To withdraw funds, you must verify yourself by sending in a copy of your government-issued ID and proof of address.
Casumo Mobile App
Casumo has a mobile app. You can download it from the Apple App Store. There's also one available for Android devices, but instead of downloading through the Google Play Store, there's a link on the Casumo site.
Sports and Leagues at Casumo Sports
Online Sports Betting Markets
Casumo Sportsbook has a number of betting markets to choose from. Here are some of the most popular options :
| Betting Market | Definition and Examples for Canadian Bettors |
|---|---|
| Moneyline Bets | The moneyline bet is the simplest to understand, as you pick which team will win. For example, if the Edmonton Oilers are 1.6, you'd win $5.99 with a $10 bet. |
| Point Spread | Pick which team covers the spread by winning by a specific amount or losing by no less than an amount. For example, if the Toronto Raptors are +6.5, they can cover by winning outright or losing by six or less. Conversely, if they were -6.5, they'd have to win outright by seven points or more. |
| Alternate Spreads | You can alter the spread in some games, but the odds will reflect that. For example, if the Orlando Magic are +10.5 with odds of 1.88 and you change it to the Magic +15, the odds are now 1.444. |
| Run Line | In baseball, the point spread is referred to as the run line. It is almost always 1.5. With a point spread,, the odds are almost always at or near 1.9, but with the run line, these odds can vary. A -1.5 run is weighed differently,, as some teams are better than others. |
| Puck Line | The puck line is the point spread in hockey and follows the same logic as the run line in baseball. For example, the Oilers are -1.5 with odds of 2.55, whereas Utah is -1.5 with odds of 3.1. |
| Over/Under (Totals) | Wager on the total points scored in a game. For example, if the line for the Oilers and New York Rangers is 6.5 goals, you'd bet whether they'd score 7 or more or 6 or less. |
| Parlay Bets | Add multiple games onto one betslip. This will exponentially increase the odds, but all teams within a parlay must win for it to succeed.
For example, if you added the Cleveland Cavaliers at -10.5 (1.85), the Dallas Mavericks at -7 (1.9), and the Los Angeles Lakers at -3 (1.85), together the odds are 12.0, but each team would need to cover their respective spread. |
| Futures Bets | Bet on events that typically resolve at the end of the season, including who will win the Stanley Cup or the NBA MVP. |
| Prop Bets | Wager on events within a game that don't necessarily impact the final outcome. Player props are popular and include individual statistical performance. For example, you can bet on whether Paolo Banchero of the Orlando Magic will score 25+ points. |
| Live Betting | Wager on games as they're in progress. |
| Round Robin | Bet on multiple combinations of one parlay. For example, if you have a 4-leg parlay, you can wager on six 2-leg parlays or four 3-leg parlays. |
| Politics Betting | You can bet on things such as the United States 2028 presidential election results. |
All About Casumo's Odds
Upon logging into Casumo, the odds default to Fractional, but you can easily change them.
On the sportsbook homepage, you'll see a link to settings below the odds, deposit/withdrawal icons, and your account.
When you click on that, you can switch between Fractional, Decimal, and American odds.
How Decimal Odds Work
With Decimal odds, you'll be able to see how much you'll win per $1 bet.
- Total Payout = Bet Amount × Decimal Odds
- Profit = (Decimal Odds − 1) × Bet Amount
For example, if you bet $100 on the Kansas City Chiefs, with 1.65 odds against the Miami Dolphins, your winnings would look like this:
- $100 × 1.65 = $165
This is what your profit would be.
- $165 − $100 = $65
On the flip side, here's how betting on the Dolphins as the underdogs with decimal odds of 2.75 would look:
- $100 × 2.75 = $275
Here's how the profit would look:
- $275 − $100 = $175
Comparing Casumo's Odds With Other Sportsbooks
To compare odds at Casumo with other top online Canadian sportsbooks, we examined the matchup between the Edmonton Oilers and New York Rangers for Sunday, March 16.
Below is a table comparing odds between Casumo, Pinnacle, BET99, and LeoVegas, examining the moneyline and over/under markets.
| Sportsbook | Rangers Odds | Rangers Win Profit ($100 Bet) | Oilers Odds | Oilers Win Profit ($100 Bet) | Over/Under 6.5 | O Bet Profit ($100 Bet) | Over/Under 6.5 | U Bet Profit ($100 Bet) |
|---|---|---|---|---|---|---|---|---|
| Casumo | 2.28 | $128 | 1.61 | $61 | O 6.5 (1.94) | $94 | U 6.5 (1.84) | $84 |
| Pinnacle | 2.35 | $135 | 1.62 | $62 | O 6.5 (1.86) | $86 | U 6.5 (1.95) | $95 |
| BET99 | 2.30 | $130 | 1.67 | $67 | O 6.5 (1.87) | $87 | U 6.5 (1.95) | $95 |
| LeoVegas | 2.35 | $135 | 1.62 | $62 | O 6.5 (2.24) | $124 | U 6.5 (1.65) | $65 |
Key Takeaways
When comparing the odds for this game at Casumo to the other sportsbooks, Casumo offered similar odds on the "Over" bet but was less valuable on the moneyline.
Which Sportsbook Offers the Best Value?
Here are the sportsbooks that offer the most value based on the bet type:
- Rangers Moneyline: LeoVegas and Pinnacle offered the most value on a $100 wager.
- Oilers Moneyline: BET99 offers the best odds at 1.67.
- Over 6.5 Goals: LeoVegas had substantially more value at 2.24 odds than the next best, Casumo, at 1.94.
- Under 6.5 Goals: Pinnacle and BET99 presented the most value on a $100 bet with 1.95 odds.
How to Make Payments and Withdrawals at Casumo
Casumo Sportsbook has several deposit and withdrawal methods available. Depending on whether you are in Ontario or one of the other provinces or territories of Canada, payment options differ. Here are all of the options available:
Name | Deposit | Withdraw | ||||
|---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
 VISA | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
 Mastercard | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
 MuchBetter | 0-1 day | $10 | 0% | 1-3 days | $2000 | 1% |
 Interac | 0-1 day | $5 | 0.1% | 1-3 days | $3000 | 0.1% |
 paysafecard | 0-2 days | $10 | 3.9% | N/A | N/A | N/A |
 Bank Wire Transfer | 0-1 day | $10 | 0% | 1-7 days | $50000 | N/A |
 ApplePay | 0-1 day | $10 | 0% | 1-3 days | $10000 | 1.5% |
 Trustly | 0-2 days | $10 | 1.5% | 2-5 days | $100000 | 1.5% |
 Skrill | 0-1 day | $10 | 1% | 2-5 days | $20000 | 3.49% |
 NETELLER | 0-1 day | $10 | 0% | 1-3 days | $10000 | 2.5% |
How is Casumo's Customer Support?
Casumo offers email, live chat, FAQ, and social media customer support.
Casumo has an X account for the online casino, and there's a page dedicated to Casumo Ontario.
Casumo also has an Instagram and Facebook page.
Throughout this Casumo review, we engaged with the live chat multiple times. Below, we'll detail the response time and recap our experience.
| Time ET | Average Response Time |
|---|---|
| 10:00 am | 32 seconds |
| 12:00 pm | 14 seconds |
| 2:00 pm | 1 minute and 18 seconds |
| 4:00 pm | 2 minutes and 12 seconds |
Using the live chat at Casumo helped answer questions regarding the site. We utilized it to gain insight into security features (more on that soon). Casumo deploys to keep customer data safe, learn more about the banking options, confirm no other promotions besides the welcome bonus, and elaborate on their licensing across Canada.
- Each time we engaged with support, regardless of the time, we received a response within 2 minutes and 12 seconds.
- The live chat begins with a "chatbot" that is quite helpful but doesn't have all the answers.
Contact Casumo's Customer Support Team
Casumo Casino Overview
Casumo offers an online casino platform. You can access Casumo Casino by clicking the "Casino" link in the upper left corner of the desktop page.
Upon accessing Casumo Casino, players will see a navigation menu located along the upper left side. This menu features a search bar and direct links to the homepage, slots, live casino games, promotions, and the Hall of Fame.
The online casino section includes various promotions and bonuses targeting new players, studio-specific offers, jackpots, and other incentives.
Live casino offerings feature popular table games such as Roulette, Blackjack, Baccarat, and Poker, as well as Game Shows such as Crazy Time, Lightning Storm, Deal or No Deal, and others, primarily provided by Evolution Gaming.
In addition to live casino experiences, the platform hosts numerous slot and table games available for visitors.
Over 2,000 games from prominent game providers, including Pragmatic Play, Playtech, Play'N Go, Relax Gaming, Playson, and Microgaming, are available at Casumo Sportsbook.
Casumo's Responsible Gambling Tools and Practices
At the bottom of the homepage at Casumo, you'll find a link to the Responsible Gambling page.
The Responsible Gambling page features links to information regarding the signs of gambling addiction, helping loved ones, finding support, and keeping minors safe.
Additionally, Casumo has a page titled "Play Okay," which allows you to set limits on your play and more.
Here's what is found on that page:
- Gambling Limits: Set limits on losses, wagers, login time, and deposits.
- Account Block or Suspend Account: You can block or suspend your account altogether.
- Support Services: You can find links to Gambling Therapy, the Gordon Moody Association, Gamblers Anonymous, and GamBan to assist with gambling addiction.
Security and Licensing
The Alcohol and Gaming Commission licenses Casumo Ontario. The license began in June 2022.
Casumo in the rest of Canada is licensed by the Malta Gaming Authority, meaning there are no real protections for Canadian bettors who opt to wager on the site.
Below is a table with information regarding security features and measures Casumo takes to keep customer information safe.
| Security Measure | Description |
|---|---|
| Encryption | Casumo uses SSL encryption to protect user data, ensuring that personal and financial information is confidential. |
| Data Access Restrictions | Corporate employees are unable to access customer banking information without their consent. |
| Regular Audits | Independent agencies regularly audit Casumo to ensure fairness and compliance. |
FAQs on Casumo Sportsbook
General Questions
How do I access Casumo, and what exact steps are required?
- Open the Casumo site.
- Click "Sign Up."
- Pick your country of residence.
- Pick the welcome bonus.
- Include personal information.
- Verify your information with your government-issued ID and proof of address to withdraw funds.
Deposits & Withdrawals
Which deposit methods are accepted?
- Visa
- Mastercard
- MuchBetter
- Paysafecard
- Interac
What's the Minimum Deposit Requirement?
The minimum deposit is $10.
What are the withdrawal Methods?
- Bank Transfer
- Trustly
- Visa
- Mastercard
- MuchBetter
- Skrill
- Neteller
- Apple Pay
Betting Experience & Features
Can you change the Odds Display?
You can change the odds display between Fraction, Decimal, and American odds.
Does Casumo Offer Live Streaming Or Live Betting?
Live sports betting is available, but live streaming isn't.
Promotions & Bonuses
What are the Welcome Bonus and the Terms?
The welcome bonus gives a 100% profit boost of up to $1,000 on a first wager. The maximum wager is $25, and there are no additional wagering requirements.
Are There any Existing Player Promotions?
Outside of the welcome bonus, no other promotions are available at Casumo Sportsbook.
Security & Regulation
Who Licenses Casumo Ontario?
The Alcohol Gaming Commission.
Who Licenses Casumo Across the Rest of Canada?
The Malta Gaming Authority.
What Security Measures Does Casumo Use?
Casumo uses SSL encryption to ensure all financial and personal information is confidential.
Casumo App Experience
Is There A Casumo App?
Yes. Casumo has a mobile app for Apple and Android devices.
Do all features work the same on mobile as on desktop?
Yes. Casumo Sportsbook is nearly identical on both mobile and desktop.
Customer Support & Technical Assistance
What Customer Support Options Are Available? What Is the Response Time?
There are numerous customer support methods at Casumo, including FAQ, live chat, email, and various social media platforms. The response time on the live chat was no more than 2 minutes and 12 seconds any time we used it.
Responsible Gambling & Risk Management
What Responsible Gambling Tools Are Available?
At Casumo, you can set various limits on your gameplay, suspend your account, and block access to your account. There are also links to various organizations that assist with gambling addiction.
Casumo Casino Games
How Many Casumo Casino Games Are There?
There are more than 2,000 casino games at Casumo online casino.
What Types of Casino Games Are There?
Whether you're playing on desktop or the Casumo mobile casino, slots, table games, and live dealer games are available..
What Game Providers Are At Casumo Casino?
Numerous game providers offer games at Casumo, including Evolution Gaming, Pragmatic Play, Hacksaw, Yggdrasil, Push Gaming, and many more. These providers also offer games within the mobile casino.
Is There A Casumo Website For the Casino?
Yes, you can access sports betting and the casino on the same page. There's a link between the two in the upper left corner of the desktop page. This is similar to other online casinos that offer sports betting
More Canadian Sportsbooks
- Availability: LeoVegas is available in all 10 provinces and 3 territories in Canada.
- Competitive Odds: LeoVegas has competitive odds and numerous markets on a range of sports.
- Dedicated Responsible Gambling Site: Although tough to find, LeoVegas provides a dedicated website for responsible gambling.
- Wagering Requirements: LeoVegas Welcome Bonus has very high wagering requirements for new bettors.
- Responsible Gambling Hard to Find: LeoVegas makes finding responsible gambling content hard to find including limiting tools.
- Margin (Vig) on certain markets can reach upwards of 10%, which is very high comparable to other sportsbooks.
- Licensed and regulated in all 10 provinces and 3 territories of Canada
- Sports Interaction app is available for iOS and Android
- Responsible gambling tools, including deposit and time limits
- Limited promotions overall
- No horse racing betting
- Licensed throughout Canada
- Many responsible gambling tools, including deposit limits, time-outs, loss limits, among others
- Live streaming of many games
- Customer support is not as fast as other brands
- Limited banking options
- Bonuses include very difficult wagering requirements
- Sportsbook margin (Vig) is up to 10% on some niche sports
- Licensed in Ontario.
- Mobile app for iOS and Android
- Responsive and helpful customer support team
- Good selection of responsible gambling tools and resources
- Not licensed in Canada outside of Ontario. Holds offshore license which does not protect bettors
- No promotions outside of the welcome bonus
- No live streaming of sports
- Range of Responsible Gambling Tools: Stake Sportsbook provides deposit limits, reality checks, self-exclusion options, and access to external responsible gambling support.
- Variety of Payment Methods: Supports traditional (credit/debit cards, bank transfers) and cryptocurrency transactions.
- Live Betting and Market Variety: Offers in-play betting and multiple betting markets across major leagues.
- Account Verification Process: Requires identity verification to comply with regulations and ensure user security.
- No Federal or Provincial Regulation in Canada: Stake is not licensed by any provincial gambling authority in Canada. It operates under an offshore Curacao license.
- Potential for High-Risk Gambling with Cryptocurrency: Transactions in cryptocurrency can lead to faster deposits and withdrawals, which may contribute to riskier gambling behavior.
- Withdrawal Processing Time Varies: Depending on the method used, withdrawals can range from instant to up to 7 days.
- Not Yet Available in Ontario: Stake Sportsbook is not yet available in Ontario.
- No Mobile Betting Apps: Stake Sportsbook does not have an iOS or an Android app and is only available on desktop or via mobile browser.
Meet our Experts
Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.
