I tested Casumo Sportsbook's offering in Canada by signing up, placing bets, reviewing payout speed, chatting with customer support, and checking how well the platform supports responsible gambling and account security.
Why Trust Our Reviews?
At RG.org, we’ve reviewed over 25 Canadian sportsbooks, spending more than 500 hours testing platforms and speaking with support teams. Our reviews are based on real use, including licensing checks, payout tests, and user experience analysis. When we evaluate Casumo, we focus on how it actually performs for bettors, not just what it claims.
Casumo operates two versions of its sportsbook in Canada. Ontario users must access the AGCO-regulated site, while the rest of Canada uses the international version. Features and promotions may differ by location. 19+. Play responsibly.
👍🏼Pros and 👎🏼Cons
Facts & Features
| Aspect | Details |
|---|---|
| Founded | 2012 |
| Licensed | Ontario: AGCO / iGaming Ontario Rest of Canada: Government of Gibraltar |
| First Bet Offer | 100% Up to $100 as a Free Bet |
| Min. Deposit | $10 |
| Betting App | iOS and Android |
| Desktop | Yes |
| Withdrawal Time | 2-8 business days |
| Payment Methods | Visa, Mastercard, MuchBetter, Paysafecard, Interac, NETELLER, Skrill, Bank Transfer, ApplePay |
| Support | FAQ, Social Media, Live Chat, Email |
| Markets | 30: NFL, NBA, NHL, MLB, and more |
| Available | BC, AB, SK, MA, ON (separate website), QC, NB, NS, NL, PEI, YT, NT, NU |
Bonuses & Promos
Casumo Sportsbook offers a welcome bonus of up to $100 as a free bet if your first combo bet (minimum 3 legs) loses. You’ll also find daily odds boosts on selected markets and seasonal promos for major sports events. Offers are only available outside Ontario and come with specific terms and conditions.
Active Promos in July 2025
Casumo First Deposit Bonus: 100% Up to $100
How to Sign Up
Getting started with Casumo Sportsbook in Canada is quick and straightforward. Follow the steps below to create your account and claim your welcome bonus:
- Launch the Casumo desktop site.
- Click "Sign up" in the upper right corner, next to the "Login" button.
- The first step requires you to pick your country of residence.
- Next, you'll pick between the online casino and sports betting welcome bonus.
- Over the next four pages, you'll provide personal information about yourself, including your email address, mobile number, address, name, and date of birth.
From here, you'll gain access to Casumo. To withdraw funds, you must verify yourself by sending in a copy of your government-issued ID and proof of address.
Sports & Leagues
Bet Types & Markets
Casumo Sportsbook has a number of betting markets to choose from. Here are some of the most popular options :
| Bet Type | Definition & Example |
|---|---|
| Moneyline | Pick the outright winner. Example: Oilers at 1.60 returns $16 on a $10 bet. |
| Point Spread | Bet on a team to win or not lose by a set number. Raptors +6.5 must win or lose by fewer than 7. |
| Alternate Spread | Adjust the spread for more flexible odds. Magic +15 at 1.44 instead of +10.5 at 1.88. |
| Over/Under (Totals) | Bet whether total points/goals go over or under a line. Example: Over 6.5 goals in Oilers vs. Rangers. |
| Parlay | Combine multiple bets; all must win. Raptors + Leafs + Jays combined at 7.5 odds. |
| Futures | Bet on season-long outcomes. Example: Maple Leafs to win the Stanley Cup. |
| Prop Bets (Player/Team) | Bet on in-game stats. Example: Banchero to score 25+ points. |
| Live Betting | Bet during a game with real-time odds changes. |
| Run Line | Baseball version of spread, typically ±1.5. Example: Blue Jays -1.5 at 2.10. |
| Puck Line | Hockey version of spread, usually ±1.5. Example: Oilers -1.5 at 2.55. |
| Round Robin | Create smaller parlays from a bigger one. Break a 4-leg into multiple 2- or 3-leg bets. |
| Combo Boosts | Casumo-exclusive boosted odds on parlays with 3 or more legs. |
| Bet Builder | Build custom bets from the same game (same-game parlay). |
| Quick Bets | Casumo feature for instant live bets, like “next team to score.” |
| Odd/Even Total | Bet whether the final total is an odd or even number. |
| Double Chance | Covers two outcomes. Example: Team A win or draw. |
| Draw No Bet | Bet voids if the match ends in a draw. |
| Correct Score | Predict the exact final score. Example: 2–1 for the Oilers. |
| Politics & Specials | Bet on elections, award shows, and other non-sport outcomes. |
Odds Comparison
Upon logging into Casumo, odds default to Fractional format, but users can easily switch to Decimal or American odds in their account settings.
Casumo’s odds are generally competitive, though the platform applies a variable margin depending on the market. The average vig (or bookmaker margin) at Casumo ranges from 4.2% to 11%, with popular leagues like the NHL and NBA typically offering lower margins, and niche or live markets showing higher ones. While not as sharp as Pinnacle, Casumo’s odds are often stronger than other promotional-focused sportsbooks.
Comparing Casumo's Odds With Other Sportsbooks
| Market | Casumo | Pinnacle | BET99 | LeoVegas |
|---|---|---|---|---|
| Oilers ML | 1.67 | 1.69 | 1.66 | 1.65 |
| Rangers ML | 2.30 | 2.33 | 2.31 | 2.28 |
| Over 6.5 Goals | 1.90 | 1.95 | 1.91 | 1.89 |
| Under 6.5 Goals | 1.90 | 1.93 | 1.88 | 1.87 |
Payments & Withdrawals
Casumo Sportsbook has several deposit and withdrawal methods available. Depending on whether you are in Ontario or one of the other provinces or territories of Canada, payment options differ. Here are all of the options available:
Name | Deposit | Withdraw | ||||
|---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
 VISA | 0-1 day | $10 | 1-4% | 2-7 days | $50,000 | 1-6% |
 Mastercard | 0-2 days | $10 | 1-3% | 2-7 days | $50,000 | 1-5% |
 MuchBetter | 0-1 day | $10 | 1-3% | 0-3 days | $10,000 | 1-3% |
 Interac | 0-1 day | $5 | 0 | 1-3 days | $3,000 | 0.1-1.75% |
 PaysafeCard | 0-2 days | $10 | $1-$6 | 3-5 days | $5,000 | Varies |
 Bank Wire Transfer | 1-5 days | $50 | 0 | 1-7 days | $100,000 | $30-$50 |
 ApplePay | 0-1 day | $10 | 0 | 1-3 days | $10,000 | 1.5% |
 Skrill | 0-2 days | $10 | ~2.5% | 0-5 days | $100,000 | 1-7.5% |
 NETELLER | 0-1 day | $10 | 0 | 1-3 days | $10,000 | 0.1-2.5% |
Customer Support
Casumo offers multiple support channels, including live chat, email, a searchable FAQ center, and active social media accounts (X and Instagram). There’s also a dedicated page for Casumo Ontario users.
During our Casumo review, we tested the live chat support four times throughout the day to assess speed, helpfulness, and professionalism. Casumo uses an automated bot to triage basic queries before escalating to a live agent if needed.
Here’s how the live chat performed:
| Time (ET) | Bot Response Time | Time to Human Agent | Total Wait Time |
|---|---|---|---|
| 10:00 AM | Instant | 32 seconds | 32 seconds |
| 12:00 PM | Instant | 14 seconds | 14 seconds |
| 2:00 PM | Instant | 1 minute 18 seconds | 1 minute 18 seconds |
| 4:00 PM | Instant | 2 minutes 12 seconds | 2 minutes 12 seconds |
Agents were professional and accurate in answering questions related to Casumo bonuses, account verification, odds formats, and withdrawal processing. While the early sessions were fast, later in the day we noticed a slight increase in wait time.
Contact Customer Support
Casumo Casino
Casumo also features a full online casino, which can be accessed by clicking the “Casino” tab in the top-left corner of the desktop site.
Once inside, you’ll find a streamlined navigation menu on the left-hand side, with quick links to slots, live casino, promotions, and a Hall of Fame. A search bar is also available for finding specific games or providers.
The Casumo Casino library includes over 2,000 games from top-tier developers like Play’n GO, Relax Gaming, Playtech, Pragmatic Play, Microgaming, and Playson.
Key features of the Casumo Casino include:
- Live Casino Games: A strong lineup from Evolution Gaming, including Roulette, Blackjack, Baccarat, Poker, and game shows like Crazy Time, Lightning Roulette, and Deal or No Deal.
- Slots & Table Games: Hundreds of slots across genres and mechanics, plus digital versions of casino classics.
- Promotions & Jackpots: New player offers, provider-specific promos, and recurring jackpot opportunities.
Casumo regularly updates its casino bonuses and features a dedicated promotions page to track ongoing offers.
Responsible Gambling & Security
The sportsbook promotes responsible gambling by providing players with tools to stay in control of their betting activity. These features are designed to help users set boundaries, take breaks, and seek help when needed.
Responsible Gambling Tools
| Tool | Description |
|---|---|
| Deposit Limits | Set daily, weekly, or monthly deposit limits to manage spending. |
| Loss Limits | Cap how much you can lose over a set period. |
| Wagering Limits | Restrict how much you can wager per day, week, or month. |
| Time Limits | Set session duration limits to prevent excessive play. |
| Self-Assessment Test | Evaluate your gambling habits with a short quiz. |
| Take a Break (Pause) | Temporarily suspend your account from 24 hours to 6 weeks. |
| Self-Exclusion | Permanently or temporarily exclude yourself from accessing the site. |
| Reality Checks | On-screen reminders showing how long you’ve been playing. |
| Access to Help | Links to organizations like Gambling Therapy and Gamblers Anonymous. |
| Underage Protection | Recommends parental control software like Net Nanny and CyberPatrol. |
Security & Licensing
Casumo is a licensed and regulated operator that follows strict data protection and safety protocols to ensure a secure betting environment for all users.
| Security Measure / Info | Description |
|---|---|
| License | Licensed by the Malta Gaming Authority (MGA/CRP/217/2012). |
| SSL Encryption | Secure Socket Layer (SSL) encryption protects all data transfers. |
| Firewall Protection | Up-to-date firewalls safeguard personal and payment information. |
| Account Verification | Mandatory ID checks before withdrawals. |
| Privacy Policy | Strict internal policies ensure your personal data remains protected. |
| Secure Payment Methods | All transactions are processed via trusted, encrypted channels. |
| Third-Party Testing | Games are tested by independent agencies to ensure fairness and compliance. |
| Responsible Data Handling | Adheres to GDPR and other global data protection standards. |
FAQs
General Questions
How do I access Casumo, and what exact steps are required?
- Open the Casumo site.
- Click "Sign Up."
- Pick your country of residence.
- Pick the welcome bonus.
- Include personal information.
- Verify your information with your government-issued ID and proof of address to withdraw funds.
Deposits & Withdrawals
Which deposit methods are accepted?
- Visa
- Mastercard
- MuchBetter
- Paysafecard
- Interac
What's the Minimum Deposit Requirement?
The minimum deposit is $10.
What are the withdrawal Methods?
- Bank Transfer
- Trustly
- Visa
- Mastercard
- MuchBetter
- Skrill
- Neteller
- Apple Pay
Betting Experience & Features
Can you change the Odds Display?
You can change the odds display between Fraction, Decimal, and American odds.
Does Casumo Offer Live Streaming Or Live Betting?
Live sports betting is available, but live streaming isn't.
Promotions & Bonuses
What are the Welcome Bonus and the Terms?
The welcome bonus gives a 100% profit boost of up to $1,000 on a first wager. The maximum wager is $25, and there are no additional wagering requirements.
Are There any Existing Player Promotions?
Outside of the welcome bonus, no other promotions are available at Casumo Sportsbook.
Security & Regulation
Who Licenses Casumo Ontario?
The Alcohol Gaming Commission.
Who Licenses Casumo Across the Rest of Canada?
The Malta Gaming Authority.
What Security Measures Does Casumo Use?
Casumo uses SSL encryption to ensure all financial and personal information is confidential.
Casumo App Experience
Is There A Casumo App?
Yes. Casumo has a mobile app for Apple and Android devices.
Do all features work the same on mobile as on desktop?
Yes. Casumo Sportsbook is nearly identical on both mobile and desktop.
Customer Support & Technical Assistance
What Customer Support Options Are Available? What Is the Response Time?
There are numerous customer support methods at Casumo, including FAQ, live chat, email, and various social media platforms. The response time on the live chat was no more than 2 minutes and 12 seconds any time we used it.
Responsible Gambling & Risk Management
What Responsible Gambling Tools Are Available?
At Casumo, you can set various limits on your gameplay, suspend your account, and block access to your account. There are also links to various organizations that assist with gambling addiction.
Casumo Casino Games
How Many Casumo Casino Games Are There?
There are more than 2,000 casino games at Casumo online casino.
What Types of Casino Games Are There?
Whether you're playing on desktop or the Casumo mobile casino, slots, table games, and live dealer games are available..
What Game Providers Are At Casumo Casino?
Numerous game providers offer games at Casumo, including Evolution Gaming, Pragmatic Play, Hacksaw, Yggdrasil, Push Gaming, and many more. These providers also offer games within the mobile casino.
Is There A Casumo Website For the Casino?
Yes, you can access sports betting and the casino on the same page. There's a link between the two in the upper left corner of the desktop page. This is similar to other online casinos that offer sports betting
Sports betting is restricted to users 19+ (18+ in AB, MB & QC). Bonus offers are not available to users in Ontario. Please gamble responsibly. If you have a gambling problem, in Canada contact 1-866-531-2600 (ON), or visit RGC for help.
Top 11 Casumo Competitors
20Bet Welcome Bonus: 100% UP TO $150. Code:
- Customer service is fast to respond.
- Accepts cryptocurrency transactions for instant payouts.
- Licensed in Canada (outside Ontario) by the Kahnawake Gaming Commission.
- Difficult 5x wagering requirement on welcome bonus.
- Not available in Ontario.
- Many users have complained about the mobile app disconnecting.
BetPlays Sport Welcome Bonus: 200% up to $2,000
- Knowledgeable and attentive customer support
- Accepts cryptocurrency for instant transactions
- No fees on transactions by the sportsbook
- Difficult wagering requirements on many bonuses
- Does not have a Canadian sports betting license, rather an off-shore license in Cyprus
- There is no mobile app for iOS or Android
- Bettors cannot self regulate accounts (cannot set limits)
- Not available in Ontario
TonyBet First Deposit Bonus Up To $350
- Licensed and regulated across all of Canada.
- Highly competitive odds.
- Numerous responsible gambling tools and resources.
- Very fast and professional customer service.
- Promotions with difficult wagering requirements.
- VIP programs may lead to excessive gambling to have any chance of winning.
10bet Welcome Bonus: 125% up to $250 + $10 Free Bet. Code:
- Crypto deposits and withdrawals for instant banking
- Substantial number of Canadian and International sports
- Welcome bonus rewards new users with up to $250 and a $10 Free Bet
- Users cannot set limits on the account without help from customer support
- Wagering requirements on some bonuses are difficult
- Website design could benefit from a new layout making lists and categories clearer
Pinnacle Enhanced Odds
- Enhanced odds on all sports markets with greater returns on winning bets than other sportsbooks
- Available across Canada
- Accepts cryptocurrency for fast transactions
- Responsible gambling tools enabling players to set limits, timeouts and similar restrictions
- There are no dedicated mobile apps available
- Response times of Pinnacle customer support can have lengthly wait periods
- There are no sportsbook bonus offers or promotions available
1xBET 120% first deposit bonus up to $540 CAD
- Wide range of payment options including 45+ cryptocurrencies
- Good selection of niche sports
- Customer service was ineffective
- Cannot implement responsible gambling limits ones own account
- 1xBET is not licensed in Canada
- Lack of transparency and information for non-members
- Wagering requirements on bonuses are complex and encourage excessive wagering
22Bet Welcome Bonus: 100% Up to $180
- Dozens of payment options
- Licensed in Canada (outside of Ontario)
- Customer service response times are inconsistent
- No option to set responsible gambling limits in the account
- Not available in Ontario
- Difficult wagering requirements on some bonus offers
Sports Interaction Welcome Bonus: 125% up to $250. Code:
- Licensed and regulated in all 10 provinces and 3 territories of Canada
- Sports Interaction app is available for iOS and Android
- Self-regulating responsible gambling tools, including deposit and time limits
- Limited promotions overall
- No horse racing betting markets
BC Game 120% Bonus + 5 Free Bet In Sports
- Responsible gambling tools and resources enabling players to set limits.
- Member of the Crypto Gambling Foundation for fair gaming.
- Thousands of live sports events.
- Fast and attentive customer support.
- Wagering requirements on some bonuses are difficult.
- Not available in Ontario.
- No native app for iOS or Android.
Bet99 First Bet Encore Up To $800. Code:
- Licensed throughout Canada with a separate site for Ontario
- Many responsible gambling tools, including deposit limits, time-outs, loss limits, among others
- Live streaming of many games
- Does not accept crypto
- Sportsbook margin (Vig) is up to 10% on some niche sports
BetVictor Up to $400 in Bet Credits
- Available across Canada (separate Ontario site)
- Responsible gambling tools that users can self-govern their accounts
- Bonuses with realistic wagering requirments
- Licensed only in Ontario. In the rest of Canada BetVictor operates as an offshore sportsbook
- Limited banking methods in Canada
- Customer support is relatively slow compared to many other sportsbooks in Canada
Meet our Experts
Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.