Leading the Way in Responsible Gaming
In an RG.org exclusive interview with Dr. Jennifer Shatley, the Executive Director of the Responsible Online Gaming Association (ROGA), we explore the future of responsible gambling, the innovative strategies in play, and the collaborative efforts that shape the industry's approach to ensuring a safe and enjoyable gambling environment.
On the Future of Responsible Gaming
RG.org - “Dr. Shatley, as you steer ROGA into the future, what innovative technologies or methodologies do you see playing a pivotal role in advancing responsible gaming practices? How do you envision these innovations changing the landscape of online and land-based gambling?"
“ROGA is committed to using independent research to drive responsible gaming education and awareness.”
Dr. Shatley - "The formation of ROGA represents a substantial investment in responsible gaming, with seven of the largest online gaming operators in the United States – bet365, BetMGM, DraftKings, Fanatics, FanDuel, Hard Rock Digital, and PENN Entertainment – coming together to promote responsible gaming. These seven members have invested more than $20 million to support this mission through independent research, promoting evidence-based best practices, and driving consumer and industry education and awareness efforts.
In forming ROGA, we decided to align our goals under our five core pillars, which will serve as the basis for executing our mission:
- Research and Education: Research will shape our efforts to drive responsible gaming education and awareness, both for the industry and consumer audiences. This will inform initiatives ranging from encouraging engagement with responsible gaming tools to improving advertising and marketing practices. Our goal is to promote evidence-based best practices that can be adopted across the industry.
- Evidence-Based Best Practices: Promoting evidence-based best practices is fundamental to our mission. We aim to ensure that these practices, informed by comprehensive research, are adopted widely within the industry, enhancing the overall effectiveness of responsible gaming initiatives.
- Independent Certification: We aim to establish an independent certification program to assess members' responsible gaming efforts, providing operators with an objective evaluation of their policies and procedures. This certification will serve as a benchmark for responsible gaming standards across the industry.
- Information Sharing: Creating an independent database to facilitate information sharing and allow for industry-wide protection of consumers is a critical component of our mission. This will ensure that responsible gaming strategies are informed by the latest data and trends, enabling more effective protection measures.
- Industry Collaboration: We recognize that responsible gaming is best addressed collaboratively. By fostering collaboration across different sectors within the gaming industry, from software developers to end-users, we aim to enhance responsible gaming practices through joint efforts and shared resources. This collective approach will help us push the field forward and amplify the impact of our initiatives.
Sol has over 20 years of experience in writing for diverse industries including sports, gambling, regulation, technology, and startups. As the Editor-in-Chief at RG.org, Sol brings a wealth of knowledge and expertise to the role, focusing on delivering transparent, evidence-based content grounded in thorough research. Sol's mission is to empower readers to enjoy gambling responsibly and make informed decisions, enhancing their overall experience through insightful and engaging content. Under Sol's leadership, RG.org prioritizes the highest standards of integrity and reliability, ensuring that all information provided is accurate and trustworthy. Sol's dedication to transparency and research-based writing helps create a responsible gambling environment where readers can truly benefit from the content. This commitment to excellence has positioned RG.org as a leading source of information in the gambling industry.
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