Sportsbook Comparison: BetMGM vs. DraftKings
As online sports betting continues to grow across the United States, BetMGM and DraftKings have become two of the biggest names in the game. Both sportsbooks attract millions of sports bettors with features like same game parlays, bonus bets, and extensive betting markets. Whether you’re looking for competitive moneyline odds, live betting, or futures, these two operators stand out in the crowded field of online sportsbooks.
In this guide, we’ll break down how BetMGM and DraftKings compare. From their welcome bonuses to ongoing odds boosts, and even their overall real user reviews, we’ll help you understand the strengths and weaknesses of these sports betting platforms so you can decide which one fits your betting style best.
Listen to this guide on the RG Game Changers podcast on Spotify.
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Gambling problem? Call 1-800-GAMBLER (Available in the US) Call 877-8-HOPENY or text HOPENY (467369) (NY) Call 1-800-327-5050 (MA) 21+ only. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). First Bet Offer for new customers only (if applicable). Subject to eligibility requirements. Rewards are non-withdrawable bonus bets that expire in 7 days. In partnership with Kansas Crossing Casino and Hotel. See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.
What Real Bettors Say About Their Experience at BetMGM
The reviews for the sports betting app reveal a diverse range of user experiences across various aspects, including bonuses and promotions, functionality, cashiering, odds and pricing, market coverage, and support.
Pros:
- Bonuses & Promotions: Approximately 60% of users appreciate the generous and frequent bonuses, such as bonus bets and daily promotions, while some express a desire for more deposit match bonuses and clearer terms.
- Functionality & User Experience: Many users praise the app’s user-friendly interface and quick transactions, highlighting ease of navigation.
- Cashiering: A significant number of users commend the app for its swift and efficient deposit and withdrawal processes, with some reporting prompt payouts.
- Odds & Pricing: Users appreciate the competitive odds offered by the app, making it an appealing option for bettors.
- Market Coverage: Many users value the wide range of betting options across various sports, including extensive coverage of popular leagues.
Cons:
- Bonuses & Promotions Issues: Around 30% of users report negative experiences, including difficulties receiving bonuses and high wagering requirements, with some claiming they were banned from promotions after winning a certain amount.
- Functionality Problems: Numerous users report frequent login issues, slow loading times, and technical glitches, which detract from their overall experience.
- Cashiering Challenges: Some users have faced issues with winnings being removed, deposits not reflecting in the app, and complicated withdrawal processes.
- Perceived Rigging of Odds: A subset of users feel the app is rigged, citing significant losses and concerns that odds change unfavorably after they start winning.
- Limited Market Options: Some users are dissatisfied with the app’s offerings for certain sports and events, requesting more extensive betting options and props.
Suggestions for Improvement:
- Enhance Promotions: Streamline the bonus distribution process and clarify the terms and conditions to build trust and satisfaction among users.
- Improve Functionality: Address technical issues related to app performance, including login stability and loading times, to enhance the overall user experience.
- Streamline Cashiering: Simplify the withdrawal process and ensure transparency regarding deposit and withdrawal statuses to prevent user frustration.
- Expand Market Options: Increase the variety of betting options, especially for less-covered sports and events, to cater to a broader audience.
- Revamp Support Services: Enhance customer support by reducing response times and improving issue resolution, ensuring users receive timely assistance when needed.
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Great Choice for NFL & NBA
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Our review of DraftKings Sportsbook is intended to provide a thorough, unbiased perspective based on available information. We uphold the principles of responsible gambling and encourage users to set limits, engage thoughtfully, and approach betting as entertainment rather than income. For those who need assistance with gambling-related concerns, please seek support from trusted resources.
What Real Bettors Say About Their Experience at DraftKings
Bonuses & Promotions:
- Pros: 40% of users appreciate the variety of promotions, including boosts and "no sweat" opportunities, which have led to successful bets and substantial winnings.
- Cons: 60% of users express dissatisfaction, citing a lack of free bets, deposit bonuses, and a less generous rewards program, especially for loyal customers. Technical issues with promotions not applying correctly, and complaints of misleading offers, further add to the frustration.
Functionality & User Experience:
- Pros: Users praise the app’s user-friendly interface, seamless navigation, and the ease of cashing in and out. The intuitive design makes betting straightforward.
- Cons: Frequent crashes, slow response times, and lagging have negatively impacted the user experience. Location verification has been deemed intrusive and unnecessary by some, and account verification issues have also been raised.
Cashiering:
- Pros: Users find the deposit and withdrawal process efficient, with many praising quick payouts, some as fast as 10 minutes. The interface for cashiering is also seen as intuitive.
- Cons: Issues with crashes and technical problems during key moments, like deposits or withdrawals, are frequently reported. The app’s verification process, which sometimes leads to account suspensions or extended delays in accessing funds, has been criticized.
Odds & Pricing:
- Pros: Some users report significant winnings, appreciating the pre-calculated odds and variety of sports available, particularly hockey.
- Cons: A significant number of users perceive the odds as rigged, with reports of the app changing odds during bet submissions and favoring the house in casino games. Technical issues like lagging and freezing during live betting make it difficult to place timely bets, further disadvantaging users.
Market Coverage:
- Pros: The app’s wide range of sports and events, along with an array of betting options, has been praised. Users enjoy the diverse offerings, including niche sports and prop bets.
- Cons: Performance issues such as freezing and lagging during live betting have been reported, leading to missed opportunities. The app’s handling of live odds, frequent changes, and premature event closings have also been criticized.
Support:
- Cons: A majority of users are dissatisfied with the app’s support, describing it as slow, unhelpful, and unable to resolve technical glitches or verification problems. Issues with contacting customer service and difficulties withdrawing funds are common complaints.
- Pros: A smaller group of users have reported positive experiences, noting helpful, fast, and reliable customer service responses.
Company Backgrounds
BetMGM
BetMGM Sportsbook was established in 2018 as a joint venture between MGM Resorts International (MGM on NYSE) and Entain plc (ENT on London Stock Exchange). Leveraging MGM's extensive experience in the casino industry and Entain's expertise in online gaming, BetMGM has become a significant player in the online sports betting industry. As of 2024, BetMGM holds approximately 13% of the U.S. sports betting market share, positioning it as a leader among online sportsbooks.
DraftKings
Founded in 2012, DraftKings initially focused on daily fantasy sports contests before expanding into the online sports betting space. In 2018, DraftKings launched its sports betting platform, becoming the first legal online sportsbook in New Jersey. The company went public in 2020 and is listed on the Nasdaq Stock Market under the ticker symbol "DKNG". As of 2024, DraftKings Sportsbook, controls about 34% of the U.S. sports betting market.
BetMGM vs. DraftKings: Sports Betting Apps Comparison
The BetMGM sportsbook app and the DraftKings sportsbook app are central to how most sports bettors in the U.S. make wagers. Both platforms are designed for simple sports wagering, allowing bettors to make bets, manage funds, and use features like live betting, streaming, and betting markets for all major sports and and many niche sports. These apps also give bettors access to bonus bets, odds boosts, and responsible gambling tools.
App Ratings as of January 2025:
- BetMGM iOS App: 4.8/5 stars from 227K reviews on the App Store
- BetMGM Android App: 4.3/5 stars from 34K reviews on the Google Play Store
- DraftKings iOS App: 4.8/5 stars from 816K reviews on the App Store
- DraftKings Android App: 4.4/5 stars from 167K reviews on the Google Play Store
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Gambling problem? Call 1-800-GAMBLER (Available in the US) Call 877-8-HOPENY or text HOPENY (467369) (NY) Call 1-800-327-5050 (MA) 21+ only. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). First Bet Offer for new customers only (if applicable). Subject to eligibility requirements. Rewards are non-withdrawable bonus bets that expire in 7 days. In partnership with Kansas Crossing Casino and Hotel. See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.
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Our review of DraftKings Sportsbook is intended to provide a thorough, unbiased perspective based on available information. We uphold the principles of responsible gambling and encourage users to set limits, engage thoughtfully, and approach betting as entertainment rather than income. For those who need assistance with gambling-related concerns, please seek support from trusted resources.
Legal and Operational Locations
Both BetMGM and DraftKings operate in numerous U.S. states, adhering to state-specific regulations and licensing requirements. Their availability varies between online and retail sports betting, depending on each state's legal framework.
Below is a comparison of the states where BetMGM and DraftKings are operational, along with the types of betting they offer:
State | BetMGM Availability | DraftKings Availability | Betting Type Available |
---|---|---|---|
Arizona | Yes | Yes | Online and Retail |
Colorado | Yes | Yes | Online and Retail |
Connecticut | No | Yes | Online and Retail |
Washington, D.C. | Yes | Yes | Online Only |
Illinois | Yes | Yes | Online and Retail |
Indiana | Yes | Yes | Online and Retail |
Iowa | Yes | Yes | Online and Retail |
Kansas | Yes | Yes | Online and Retail |
Kentucky | No | Yes | Online and Retail |
Louisiana | Yes | Yes | Online and Retail |
Maine | No | Yes | Online and Retail |
Maryland | Yes | Yes | Online and Retail |
Massachusetts | Yes | Yes | Online and Retail |
Mississippi | Yes | No | Online and Retail |
Nevada | Yes | No | Online and Retail |
New Hampshire | No | Yes | Online and Retail |
New Jersey | Yes | Yes | Online and Retail |
New York | Yes | Yes | Online Only |
North Carolina | Yes | Yes | Online Only |
Ohio | Yes | Yes | Online and Retail |
Oregon | No | Yes | Online Only |
Pennsylvania | Yes | Yes | Online and Retail |
Tennessee | Yes | Yes | Online Only |
Vermont | No | Yes | Online and Retail |
Virginia | Yes | Yes | Online and Retail |
Washington | No | Yes | Retail Only |
West Virginia | Yes | Yes | Online and Retail |
Wyoming | Yes | Yes | Online Only |
Betting Markets Comparison
Both BetMGM and DraftKings sportsbook platforms cover most betting markets. Below is a detailed comparison:
Betting Market | BetMGM | DraftKings |
---|---|---|
Moneyline | ✔️ | ✔️ |
Point Spread | ✔️ | ✔️ |
Over/Under (Totals) | ✔️ | ✔️ |
Player Props | ✔️ | ✔️ |
Team Props | ✔️ | ✔️ |
Parlays | ✔️ | ✔️ |
Same-Game Parlays | ✔️ | ✔️ |
Futures | ✔️ | ✔️ |
In-Game (Live) Betting | ✔️ | ✔️ |
Micro-Betting | ✔️ | ✔️ |
Alternate Lines | ✔️ | ✔️ |
Teasers | ✔️ | ✔️ |
Round Robins | ✔️ | ✔️ |
Asian Handicap | ✔️ | ✔️ |
Double Chance | ✔️ | ✔️ |
Correct Score | ✔️ | ✔️ |
First/Last to Score | ✔️ | ✔️ |
Winning Margin | ✔️ | ✔️ |
Time-Based Bets (e.g., 1st Half) | ✔️ | ✔️ |
Specials/Exotics | ✔️ | ✔️ |
What Bettors Say About BetMGM's Betting Markets
The sports betting app has garnered mixed reviews from users, particularly regarding its market coverage, highlighting both positive feedback and areas needing enhancement.
Pros:
- Wide Range of Options: Many users appreciate the app's extensive selection of betting options across various sports, including major leagues and smaller events.
- User-Friendly Interface: The app is noted for its intuitive design, allowing for quick transactions and easy navigation.
- Reliable Customer Support: Users have praised the responsiveness and helpfulness of customer support, along with daily promotions that enhance the betting experience.
Cons:
- Limited Sports Coverage: Some users express dissatisfaction with the lack of betting options for certain sports and events, including horse racing, BKFC, specific games, and overseas basketball.
- Technical Issues: Users have reported problems that prevent them from placing last-minute bets or accessing specific types of bets, which can hinder their betting experience.
- Customer Service Limitations: While some users find support helpful, others have reported unresponsive service that fails to resolve issues effectively.
Suggestions for Improvement:
- Expand Sports Options: Increase the variety of sports and events available for betting, focusing on popular but currently underserved options like horse racing and international leagues.
- Address Technical Glitches: Resolve technical issues to ensure that users can place last-minute bets and access all betting features smoothly.
- Enhance Customer Support: Improve the customer service experience by providing better training and resources for the support team to handle user inquiries and issues more effectively.
What Bettors Say About DraftKings' Betting Markets
The overall user experience with the sports betting app's market coverage is mixed. Users appreciate the variety of betting options and sports covered, but issues with the app's performance, particularly during live betting, are a common source of frustration.
Pros:
- Extensive range of sports and events covered.
- Numerous betting options, including interesting prop bets.
- Quick payouts and easy deposit/withdrawal processes.
- Regular promotions and bonuses.
Cons:
- Frequent lags, freezes, or crashes during live betting, leading to missed opportunities.
- Issues with the app's location check and two-step authentication process.
- Constantly changing live odds and events closing prematurely, preventing users from betting on key moments.
- Lack of clarity in betting schemes and poor explanations from customer service, often perceived as automated responses.
- Mixed reviews on customer service, with some praising it and others calling it terrible.
- Reports of bets closing out prematurely and glitches affecting scoring.
Suggestions for Improvement:
- Improve app speed and performance, particularly during live betting.
- Provide clearer explanations of betting schemes and odds.
- Enhance same game parlay and teaser options.
- Address glitches and improve stability in high-traffic periods to reduce missed bets.
Whose Bonuses are Better?
BetMGM and DraftKings offer different welcome bonuses designed to attract new bettors. These bonuses vary in size, payout structure, and usage requirements. The table below provides a comparison of the features and conditions of the BetMGM and DraftKings Sportsbook welcome bonuses.
Welcome Bonus Comparison: DraftKings Sportsbook vs. BetMGM
Feature | DraftKings | BetMGM |
---|---|---|
Bonus Offer | Bet $5, Get $150 in Bonus Bets | First Bet Offer: Up To $1500 in Bonus Bets |
Bonus Type | Non-withdrawable bonus bets | Non-withdrawable bonus bets |
Minimum Bet Amount | $5 | $5 |
Bonus Payout | $150 credited in bonus bets | Up to $1500 credited in bonus bets |
Eligibility | New users only; must meet age and location requirements | New users only; must meet age and location requirements |
Wagering Requirements | Bonus bets cannot be withdrawn; winnings can be withdrawn | Bonus bets cannot be withdrawn; winnings can be withdrawn |
Expiration | Bonus bets expire 7 days after being credited | Bonus bets expire 7 days after being credited |
Additional Details | Bonus divided into six $25 bonus bets | Up to $1500 in a single deposit |
Platform Availability | Available on DraftKings Sportsbook App and Website | Available on the BetMGM Sportsbook App and Website |
Best For | Bettors looking for a smaller, easy-to-use bonus | Bettors seeking a larger bonus for high-value bets |
Bonus Difficulty | Easy: $150 is accessible for most bettors and responsibly manageable | Hard: $1500 is a large amount and could encourage irresponsible gambling behavior due to short usage window |
Things to Think About:
- Bonus Size vs. Accessibility
- DraftKings’ $150 bonus is more accessible for casual bettors, allowing them to use smaller amounts over multiple bets.
- BetMGM’s $1500 bonus may appeal to high-stakes bettors, but the large upfront deposit requirement and short expiration period could be challenging for most users.
- Risk and Responsible Gambling
- The BetMGM bonus difficulty highlights potential concerns about responsible gambling. A $1500 deposit with only 7 days to use the bonus could encourage excessive betting and lead to problematic behaviors.
- DraftKings’ lower bonus requirement aligns better with responsible betting practices, making it a safer option for new bettors.
BetMGM Active Bonuses
BetMGM First Bet Offer: Up To $1500 In Bonus Bets
BetMGM First Bet Offer $10 Get $150 in Bonus Bets
BetMGM Rewards
What Real Bettors Say About BetMGM Bonuses
After reviewing user feedback, it is evident that the bonuses and promotions on the sports betting app evoke mixed reactions. While a significant portion of users enjoys the generous and frequent promotions, a considerable number have faced issues that detract from their overall experience.
Pros:
- Generous Promotions: Approximately 60% of users appreciate the variety and frequency of bonuses, including bonus bets, boosts, and free play bonuses, which enhance their betting experience.
- User-Friendly Interface: Positive feedback highlights the app’s quick payouts and easy navigation, making it appealing for users.
Cons:
- Wagering Requirements: Around 30% of users have reported high wagering requirements that make it challenging to access their bonuses, even after fulfilling conditions.
- Promotion Restrictions: Some users expressed frustration over being banned from promotions after winning a certain amount, leading to dissatisfaction.
- Technical Issues: Users have noted slow loading times and glitches that negatively impact their overall experience with the app.
Suggestions for Improvement:
- Revise Terms and Conditions: Clarify and possibly reduce the wagering requirements associated with bonuses to make them more accessible to users.
- Enhance Technical Performance: Address technical issues, such as loading times and app glitches, to improve user experience.
- Improve Customer Service: Strengthen customer support related to bonuses and promotions, ensuring timely and effective resolution of user issues.
DraftKings Active Bonuses
DraftKings Dynasty Rewards
DraftKings Refer-a-Friend
What Real Bettors Say About DraftKings Bonuses
The reviews about the sports betting app's bonuses and promotions are mixed. While some users appreciate the variety of promotions and success they've had using bonuses, many others have expressed dissatisfaction with the app’s bonus system, technical issues, and lack of transparency.
Pros:
- 40% of users praise the variety of promotions, boosts, and "no sweat" bets.
- Users share success stories of winning substantial amounts with these bonuses.
- Engaging bonus features are appreciated by some.
Cons:
- 60% of users express dissatisfaction with the lack of free bets and deposit bonuses, especially for loyal customers.
- Technical issues with bonuses not working properly, with customer support unable to resolve them.
- Accusations of bait-and-switch tactics and misleading promotions.
- Slow app performance and glitches, particularly affecting live betting decisions.
- Complaints about the referral system, with users not receiving promised rewards.
- Promotions described as limited or only applicable to certain types of bets.
Suggestions for improvement:
- Increase the number and variety of free bets and deposit bonuses.
- Enhance the rewards program for existing and loyal customers.
- Fix technical glitches and improve the app's performance during live betting.
- Ensure promotions are transparent, straightforward, and applicable to a wider range of bets.
BetMGM vs. DraftKings: Banking Options
BetMGM and DraftKings offer many deposit and withdrawal options to facilitate user transactions. Both sportsbooks support popular payment methods such as PayPal, Apple Pay, and online banking. However, the fees, processing times, and availability of these methods can vary between the platforms. Below is a detailed comparison of the banking options offered by each sportsbook.
Payment Method | BetMGM | DraftKings |
---|---|---|
Venmo | Deposits: Instant (1.75% fee) | Deposits: Instant, Withdrawals: 1–3 days |
Withdrawals: 2–5 days | No fees for deposits or withdrawals | |
PayPal | Deposits: Instant (1.9% fee) | Deposits: Instant, Withdrawals: 1–3 days |
Withdrawals: 2–7 days | No fees for deposits or withdrawals | |
Apple Pay | Deposits: Instant, $10 minimum | Deposits: Instant, No minimum |
Withdrawals: 1–3 days (1.5% fee) | No fees for deposits | |
Google Pay | Deposits: Instant, $10 minimum | Not supported |
VIP Preferred | Deposits: Instant, $5 minimum | Deposits: Instant, Withdrawals: 1–3 days |
Withdrawals: 1–5 days | No fees for deposits or withdrawals | |
Bank Wire Transfer | Deposits: Instant, $10 minimum | Deposits: 1–5 business days, bank fees |
Withdrawals: 1–7 days | No fees for deposits | |
Play+ Prepaid Card | Deposits: Instant, $5 minimum, No fee | Deposits: Instant, Withdrawals: 1–3 days |
Withdrawals: 2–7 days (1.9% fee) | No fees for deposits | |
Credit/Debit Cards | Deposits: Instant, fees up to 2.8% | Deposits: Instant, Withdrawals not available |
Cash at Retail Stores | Available via PayNearMe, $10 minimum, fee varies | Available via PayNearMe, $10 minimum, fee varies |
BetMGM/DraftKings Gift Cards | Deposits: Instant, $10–$25 minimum, No fee | Deposits: Instant, No fee |
Cash at Cage | Available at MGM properties | Available at select retail locations |
What Real bettors Say About BetMGMs' Payment Options
After reviewing user feedback, it is clear that experiences with the cashiering aspect of the sports betting app are mixed, highlighting both positive features and significant areas for improvement.
Pros:
- Swift Transactions: Many users appreciate the fast deposit and withdrawal process, with some reporting winnings received in less than 6 hours.
- User-Friendly Interface: The app is praised for its easy navigation, wide array of betting options, favorable lines, and generous free bets.
Cons:
- Technical Issues: A common complaint involves glitches that lead to lost winnings, deposits not reflecting in the app, and access issues to funds due to various errors.
- Customer Service Challenges: Users have described customer support as unhelpful and slow, with many stating that their issues were not resolved satisfactorily.
- Withdrawal Problems: Some users report complications with withdrawing winnings, including claims of refusal to pay out and unauthorized limitations on deposits.
Suggestions for Improvement:
- Enhance Technical Stability: Address glitches and technical issues to prevent financial losses and ensure a smooth user experience.
- Improve Customer Support: Strengthen the customer service team to provide timely and effective resolutions to user inquiries.
- Streamline Withdrawal Processes: Simplify and clarify the withdrawal process to enhance user trust and satisfaction with accessing their funds.
What Real Bettors Say About DraftKings' Payment Options
The reviews about the sports betting app's cashiering experience are mixed. While many users appreciate the app's quick payouts and ease of use, others have expressed frustration with technical issues, a slow verification process, and difficulties with withdrawals.
Pros:
- Quick and efficient payouts, with some users receiving winnings in under 10 minutes.
- Easy deposit process, seamless betting experience, and user-friendly interface.
- Positive feedback on the variety of sports events and promotions offered.
Cons:
- Frequent app crashes and slow loading times, especially during peak betting periods.
- Lengthy and inconvenient verification process, with some users having accounts locked after wins or withdrawal attempts.
- Poor customer service, with difficulty contacting support and unresolved concerns.
- Issues with withdrawals: repeated cancellations, low withdrawal limits, and unexplained restrictions.
- Problems with deposits: app not accepting payments from certain banks or payment methods.
Suggestions for improvement:
- Enhance app reliability to prevent crashes and slowdowns during peak times.
- Streamline the verification process to make it faster and more convenient for users.
- Improve customer service responsiveness and efficiency in handling user issues.
- Address withdrawal policies to prevent cancellations and raise limits to be more user-friendly.
- Expand accepted payment methods to accommodate more banks and deposit options.
Sports and Leagues Coverage Comparison
BetMGM and DraftKings offer extensive coverage of sports and hundreds of leagues. Their offerings include all of the most popular U.S. leagues, international sports, and special events, ensuring that bettors have access to all betting markets for every major sporting event.
Popular Leagues and Sports Offered by Both Sportsbooks
Category | Leagues/Sports Offered |
---|---|
Major Sports | NFL (National Football League), NBA (National Basketball Association), MLB (Major League Baseball), NHL (National Hockey League), MLS (Major League Soccer) |
College Sports | NCAA Football, NCAA Basketball (availability varies by state due to legal restrictions) |
International Soccer | Premier League, UEFA Champions League, La Liga, Serie A, Bundesliga, Ligue 1, Copa Libertadores, CONCACAF Champions League |
Golf | PGA Tour, LPGA Tour, Ryder Cup, The Masters, U.S. Open, Open Championship |
Tennis | ATP Tour, WTA Tour, Wimbledon, U.S. Open, Australian Open, French Open |
Combat Sports | UFC, Bellator, Boxing (WBA, WBC, IBF, WBO title fights) |
Motorsports | Formula 1, NASCAR, IndyCar, MotoGP |
Winter Sports | Olympic Skiing, Snowboarding, Ice Hockey, Biathlon |
Track & Field | World Athletics Championships, Olympics |
Esports | League of Legends, CS:GO, Dota 2, Call of Duty, Overwatch |
Cricket | Indian Premier League (IPL), The Ashes, ICC Cricket World Cup |
Rugby | Six Nations, Rugby World Cup, Super Rugby |
Cycling | Tour de France, Giro d’Italia, Vuelta a España |
Baseball (International) | Nippon Professional Baseball (NPB), KBO League (Korea Baseball Organization) |
Basketball (International) | EuroLeague, FIBA World Cup |
Hockey (International) | KHL (Kontinental Hockey League), World Hockey Championships |
Special Events | Olympics (Summer and Winter), FIFA World Cup, UEFA Euro Championship, Super Bowl, Stanley Cup Finals, NBA Finals, MLB World Series |
Horse Racing | Kentucky Derby, Belmont Stakes, Preakness Stakes, Breeders’ Cup |
Niche Sports | Table Tennis, Darts, Snooker, Badminton, Handball |
Other Popular U.S. Sports | College Baseball, Women’s College Basketball, XFL, USF |
Team and League Partnerships: BetMGM vs. DraftKings
BetMGM and DraftKings have established themselves as leading online sportsbooks by securing partnerships with major sports leagues and teams. These collaborations enhance their sports betting platforms, offering sports bettors access to official league data, branding, and exclusive promotions. Below is a comparison of their respective partnerships.
BetMGM Partnerships
- NBA (National Basketball Association):
BetMGM is an official sports betting partner of the NBA, integrating market-leading moneyline odds and league data into its online sportsbook. - NHL (National Hockey League):
BetMGM has a long-term partnership with the Vegas Golden Knights, extending through the 2026-27 season. This deal includes comprehensive live betting coverage, branded content, and fan engagement opportunities. - MLB (Major League Baseball):
BetMGM is an official gaming partner of MLB, providing sports bettors with exclusive access to league stats and betting data. - NFL (National Football League):
BetMGM has agreements with several NFL teams, including the Denver Broncos, Detroit Lions, Las Vegas Raiders, Tennessee Titans, and Pittsburgh Steelers, solidifying its presence in legal sports betting for major sports. - Media Partnerships:
BetMGM partners with USA TODAY Sports, serving as its preferred online sportsbook and online casino partner. In 2024, BetMGM became X’s (formerly Twitter) exclusive live betting odds provider, allowing users to access odds boosts and links to the BetMGM sportsbook app directly on the platform.
DraftKings Partnerships
- NFL (National Football League):
DraftKings Sportsbook is an official betting partner of the NFL, incorporating branded content, same game parlays, and live betting features. - NBA (National Basketball Association):
DraftKings partners with the NBA, utilizing league data and offering DraftKings sportsbook promotions tailored to basketball fans. - NHL (National Hockey League):
As an official sports betting partner, DraftKings provides NHL-specific betting options, including game parlays and competitive odds. - PGA Tour:
DraftKings is the exclusive sports betting platform for the PGA Tour, using official data to enhance betting markets for golf fans. - UFC (Ultimate Fighting Championship):
DraftKings is the exclusive sportsbook partner of the UFC, featuring branded sports bets, bonus bets, and data-driven betting options. - Strategic Partnership Adjustments:
In 2023, DraftKings began scaling back some partnerships, signaling a shift in focus toward optimizing its role as one of the leading online sports betting brands.
Odds Comparison: BetMGM vs. DraftKings
When choosing between BetMGM and DraftKings, understanding their odds is crucial for maximizing value. While both sportsbooks offer competitive odds, some odds on individual games or sporting events vary slightly. This makes it important for sports bettors to compare odds for every game they intend to wager on. Selecting the sportsbook offering the best odds on a specific bet can lead to better payouts. Over time, consistently placing bets on the most valuable lines can add up to significant earnings, making this a key strategy for long-term success in online sports betting.
Below is a comparison of the odds and potential payouts for a $100 wager across DraftKings Sportsbook and BetMGM Sportsbook for four NHL matchups.
Matchup | DraftKings Spread Odds | BetMGM Spread Odds | DraftKings Moneyline Odds | BetMGM Moneyline Odds | DraftKings Total Odds | BetMGM Total Odds | DraftKings Payout ($100 Wager) | BetMGM Payout ($100 Wager) |
---|---|---|---|---|---|---|---|---|
NJ Devils vs PHI Flyers | -1.5 (+164) | -1.5 (+170) | -148 | -145 | O 5.5 (-120) | O 5.5 (+100) | 100.68 | 100.69 |
LA Kings vs DET Red Wings | +1.5 (-198) | +1.5 (-210) | +124 | +125 | O 5.5 (-102) | O 5.5 (+100) | 224.00 | 225.00 |
VAN Canucks vs STL Blues | +1.5 (-265) | +1.5 (-275) | -102 | -105 | O 5.5 (+102) | O 5.5 (+100) | 100.98 | 100.95 |
SEA Kraken vs EDM Oilers | +1.5 (-112) | +1.5 (-110) | +235 | +225 | O 6.5 (+105) | O 6 (+100) | 335.00 | 325.00 |
Odds Insights
- Odds Differences:
- On positive odds (e.g., +124 vs. +125), BetMGM often provides slightly higher payouts.
- On negative odds (e.g., -148 vs. -145), BetMGM again offers marginally better payouts.
- For high-positive odds (e.g., +235 vs. +225), DraftKings may yield better returns.
- Importance of Line Shopping:
- Neither sportsbook consistently offers the best odds, so comparing odds for each game is critical. Choosing the platform with the most valuable lines ensures better long-term gains.
- Small Differences Add Up:
- Even minor differences in payouts, such as $1 or $10 on individual bets, can lead to significant profits over hundreds of wagers. Line shopping is a simple strategy that pays off for both casual and experienced bettors.
Super Bowl Futures Comparison
Insights into $100 Wager Potential
Spread Odds
- BetMGM: Chiefs (-115) = $186.96; Eagles (-105) = $195.24
- DraftKings: Chiefs (-112) = $189.29; Eagles (-108) = $192.59
- Better Odds: BetMGM offers slightly better payouts on both spreads.
Total (Over/Under) Odds
- Both platforms offer identical odds (-110) for over/under 49.5 points, with a $100 bet returning $190.91.
Moneyline Odds
- BetMGM: Chiefs (-130) = $176.92; Eagles (+110) = $210.00
- DraftKings: Chiefs (-125) = $180.00; Eagles (+105) = $205.00
- Better Odds: DraftKings is better for Chiefs, while BetMGM is better for Eagles.
What BetMGM Bettors Say About Their Odds
The sports betting app has received mixed feedback from users regarding its odds and pricing, highlighting both strengths and areas for improvement.
Pros:
- Competitive Odds: Many users appreciate the competitive odds, with some claiming they are better than those offered by other platforms.
- User-Friendly Interface: The app's speed and ease of use have been praised, making it simple for users to place bets and navigate.
- Promotions and Bonuses: Users enjoy the variety of promotions, bonuses, and daily specials, often finding them more generous than those of competitors.
Cons:
- Perceived Rigging: Some users have expressed concerns that the app is rigged, reporting significant losses without any winnings.
- Performance Issues: Users have experienced lag and slow processing times when placing bets, which negatively impacts their experience.
- Customer Service Challenges: While some users report positive interactions, others have found the customer service team unhelpful, particularly regarding withdrawal issues.
Suggestions for Improvement:
- Enhance Performance: Improve app functionality to reduce lag and ensure faster processing times for placing bets.
- Increase Promotions: Offer more frequent promotions and bonuses to remain competitive and enhance user engagement.
- Address Winning Odds Concerns: Investigate and clarify user concerns regarding the stability of winning odds, ensuring a fair and transparent betting experience.
What DraftKings' Bettors Say About Their Odds
After a comprehensive analysis of the reviews, it's clear that users have a mixed to negative experience with the odds and pricing on the sports betting app. While some users have had rewarding experiences and appreciated the wide range of betting options, there are significant concerns about fairness, app performance, and customer service.
Pros:
- Some users report significant winnings and appreciate pre-calculated odds.
- The wide range of betting options, particularly for hockey, is praised.
- Decent game selection.
Cons:
- Perceived manipulation of odds, especially in casino games like blackjack, leading users to feel that the games are rigged in favor of the house.
- Changing odds during bet submission, often to the user's disadvantage.
- Technical issues such as slow loading times, freezing, lagging, and random logouts, especially during live betting.
- Poor customer service, with many users reporting unaddressed or unsatisfactory resolutions to their issues.
- Dissatisfaction with the app's pricing and promotions, with users feeling that returns on bets are not worth the investment.
BetMGM vs. DraftKings Security and Reliability
When it comes to security and reliability, both BetMGM Sportsbook and DraftKings Sportsbook are committed to safeguarding user data and providing secure platforms for online sports betting. Advanced security measures and user protections are at the forefront of their operations.
Encryption and Data Protection
- SSL Encryption: Both BetMGM and DraftKings utilize industry-standard SSL encryption to secure sensitive user information, including personal and payment data, ensuring safe transactions.
- Data Privacy Measures: These sportsbooks enforce strict protocols to protect customer data from unauthorized access, offering bettors confidence in their platforms.
Two-Factor Authentication (2FA)
- Enhanced Account Security: Both sportsbooks offer two-factor authentication (2FA) to bolster account security. This requires users to verify their identity with an additional code or authentication app, significantly reducing the risk of unauthorized access.
Security Breach Incidents
- While both platforms emphasize security, they have faced challenges in the past:
BetMGM
- December 2022: A data breach compromised the personal information of approximately 1.5 million customers. The exposed data included names, email addresses, postal addresses, phone numbers, hashed Social Security numbers, and transaction details. BetMGM assured users that passwords and account funds remained secure and offered two years of free credit monitoring and identity restoration services.
- September 2023: A cyberattack on MGM Resorts International, BetMGM’s parent company, disrupted its operations and affected some BetMGM online systems. This incident underlined the importance of robust cybersecurity in the sports betting industry.
DraftKings
- November 2022: DraftKings experienced a credential-stuffing attack where cybercriminals accessed user accounts using login details from other data breaches. The attack affected 68,000 accounts, exposing user names, email addresses, and partial payment card information. DraftKings quickly reset passwords, enhanced security, and reimbursed $300,000 to users for unauthorized withdrawals.
BetMGM vs. DraftKings: Customer Support Comparison
BetMGM Sportsbook and DraftKings Sportsbook provide multiple customer support options to assist users with their inquiries. While each platform offers comparable features, the response times and overall efficiency vary. Below is a detailed comparison.
Customer Support Options
Support Features | BetMGM Sportsbook | DraftKings Sportsbook |
24/7 Live Chat | Contact Live Support | Contact Live Support |
Email Support | support.nj@betmgm.com | sportsbook@draftkings.com |
Phone Support | +1 (609)-248-9531 | +1 (855)-357-2377 |
Social Media Support | Facebook, Instagram, X | Facebook, Instagram, X |
Wait Time Comparison
A comparison of average response times during different hours reveals notable differences in customer service efficiency:
Time (ET) | BetMGM Average Wait Time | DraftKings Average Wait Time |
---|---|---|
6:00 AM | 2:40 | 4:44 |
11:00 AM | 3:05 | 7:32 |
5:00 PM | 3:50 | 7:32 |
9:00 PM | 4:35 | 11:26 |
Key Insights
- BetMGM Sportsbook demonstrated faster average wait times across live chat contact.
- DraftKings Sportsbook struggled with longer response times, particularly during peak hours in the evening, where wait times exceeded 11 minutes.
BetMGM Bettors Rate Customer Support
The analysis of user reviews for the sports betting app's support service indicates a predominantly negative sentiment, with several key areas for improvement highlighted.
Positive Aspects:
- Quick Responses: A small number of users reported positive experiences, noting quick response times and effective resolutions to their issues.
- User-Friendly Interface: Some users appreciate the app’s user-friendly interface and smooth navigation, crediting the technical support team for these features.
Negative Aspects:
- Withdrawal Issues: A significant number of users expressed frustration with the withdrawal process, citing difficulties in accessing their winnings and experiencing blocked or restricted accounts without clear explanations.
- Slow Response Times: Many users reported long wait times for responses from customer support, with some waiting weeks for resolutions to their queries.
- Misleading Promotions: Complaints about misleading promotions and bonuses were prevalent, contributing to user dissatisfaction and a lack of trust in the app.
Areas for Improvement:
- Enhance Support Efficiency: Improve the response times and effectiveness of the support team to ensure timely resolutions for users facing issues.
- Streamline Withdrawal Processes: Develop a more transparent and efficient withdrawal process to alleviate user frustrations and ensure they can access their winnings easily.
- Improve Communication: Foster clearer communication regarding account status, withdrawal processes, and the terms of promotions to build trust with users.
- Increase Transparency: Address concerns about misleading promotions by providing clear and straightforward information about bonuses and promotions to prevent user dissatisfaction.
DraftKings Bettors Rate Customer Support
After thoroughly analyzing user feedback, it is evident that the sports betting app's support has received predominantly mixed to negative reviews. A significant number of users are dissatisfied with various aspects of the support service, with key concerns outlined below:
Main Concerns with Support:
- Slow Response Times: A common complaint is that customer support takes too long to respond, leaving users frustrated and without timely resolutions to their issues.
- Unresolved Technical Glitches: Many users report ongoing technical problems—such as frequent crashes, freezes, and slow response times—which are not adequately addressed by support. This impacts their betting experience and trust in the platform.
- Account Restrictions & Lockouts: A large number of users have experienced account suspensions or restrictions without clear communication or explanation. They express frustration with the lack of help in regaining access to their accounts, especially after deposits or winnings.
- Withdrawal Issues: Numerous users have reported difficulties withdrawing their winnings, with some alleging that the app refused to pay out. This has led to dissatisfaction and doubts about the app’s reliability in handling transactions.
- Unresponsive Customer Service: In addition to slow responses, several users mentioned that customer service was either unhelpful or unreachable due to technical problems within the app, further compounding user frustration.
- Complicated Verification Process: While the app’s security and identity verification measures were praised by some, others found the process overly complicated and cumbersome. The verification steps often led to delays in accessing accounts or withdrawing funds.
Positive Feedback:
Despite the overall negative sentiment, a smaller group of users shared positive experiences, particularly in cases where:
- Customer service was helpful, fast, and reliable: These users appreciated the quick resolution of issues and the professionalism of the support team.
- Security measures were valued: Some users felt reassured by the app’s commitment to security, even though others found it frustrating.
Responsible Gambling Tools: BetMGM vs. DraftKings
Both sportsbooks offer responsible gambling tools to help bettors manage betting activity and maintain a balanced approach to online gambling. These tools are designed to enhance bettor safety, provide control over spending and time, and promote awareness of responsible betting best practices.
Below is a comparison of the tools available on these platforms:
Feature | BetMGM Sportsbook | DraftKings Sportsbook |
---|---|---|
Deposit Limits | Allows bettors to set daily, weekly, or monthly deposit limits | Allows bettors to set daily, weekly, or monthly deposit limits |
Wager Limits | Enables bettors to cap the total wagered amount over a set period | Enables bettors to cap the total wagered amount over a set period |
Time Limits | Restricts the amount of time spent on the platform daily | Restricts the amount of time spent on the platform daily |
Self-Exclusion | Offers self-exclusion for a set time or indefinitely | Offers self-exclusion for a set time or indefinitely |
Timeouts | Provides short breaks from gaming | Provides short breaks from gaming |
Reality Checks | Displays regular reminders about gaming time and spending | Displays regular reminders about gaming time and spending |
Player Activity Statements | Access to detailed activity summaries and stats | Access to detailed activity summaries and stats |
Educational Resources | Responsible Gaming Education section and video tutorials | Responsible Gaming Education section and video tutorials |
Employee Training | Mandatory training for all employees to recognize signs of problematic gambling | Mandatory training for all employees to recognize signs of problematic gambling |
Parental Controls | Tools to prevent underage access to accounts | Tools to prevent underage access to accounts |
Additional Support Resources | Links to state and national helplines and external organizations | Links to state and national helplines and external organizations |
BetMGM vs. DraftKings: Additional Features
Category | BetMGM | DraftKings |
---|---|---|
Mobile Casino App | Offers slots, blackjack, roulette, and live dealer games. Features exclusive in-house games and integrates with MGM Rewards for loyalty benefits. | Provides slots, table games, and live dealer experiences. Includes exclusive branded games and a rewards program. |
Fantasy Sports App | Integrated within the main app; allows participation in fantasy contests for various sports. | Dedicated app offering daily fantasy contests across multiple sports, lineup building, and private leagues. |
Horse Racing App | Standalone app available in select states; offers live race betting, replays, and streams from 200+ tracks. | DK Horse app features live race betting, replays, and pari-mutuel wagering through Churchill Downs. |
Which Sportsbook Is Right for You?
Choosing between BetMGM Sportsbook and DraftKings Sportsbook ultimately depends on your priorities as a sports bettor and which sportsbooks offer better odds on the line you want to wager on. If you value loyalty programs and a seamless connection to a casino network, BetMGM offers a rich experience backed by MGM Resorts International. On the other hand, DraftKings stands out with its expansive DraftKings sportsbook offers, more frequent odds boosts, and strong performance in daily fantasy sports.
Both platforms are giants among online sports betting brands, with competitive features like live betting, responsible gambling tools, and diverse market options, including college football. Whether your goal is to place bets on your favorite team or explore the world of online casino gaming, you’ll find a reliable experience with these two online sportsbooks. Ultimately, the decision comes down to which features align better with your betting style and preferences.
FAQs
General Information
Can I play online casino games on BetMGM and DraftKings?
Yes, BetMGM Sportsbook and the DraftKings app both allow users to play online casino games through their respective casino platforms. These online casino games include slots, table games, and live dealer games. BetMGM integrates its casino with MGM Resorts International loyalty rewards, while DraftKings Casino features exclusive branded games.
Bonuses and Promotions
Which sportsbook offers better odds boosts for bettors?
Both DraftKings Sportsbook and BetMGM Sportsbook provide odds boosts, but frequent users report that DraftKings Sportsbook offers more odds boosts across a broader range of events. However, BetMGM Sportsbook promotions often focus on specific leagues and events, making it a preference-based choice for the sports bettor.
Which platform is better for new bettors?
New bettors might find DraftKings Sportsbook offers more accessible promotions, such as its "Bet $5, Get $150 in Bonus Bets" deal. However, BetMGM sportsbook promotions, like its "$1500 First Bet Offer," can appeal to high-stakes players. Understanding your betting style will help determine which platform fits you best.
Payments and Withdrawals
How do these sportsbooks handle banking options?
Both BetMGM and DraftKings Sportsbook support multiple deposit and withdrawal methods. Popular options include online bank transfers, PayPal, and debit/credit cards. While most online sportsbooks process withdrawals within 1-3 days, DraftKings often completes transactions slightly faster with fewer fees.
Odds and Betting Options
Do both DraftKings and BetMGM offer college football betting options?
Both DraftKings Sportsbook and BetMGM Sportsbook offer extensive betting markets for college football, covering spreads, totals, props, and futures. However, availability may vary by state due to specific regulations surrounding college football betting.
Customer Support and Security
Who has better customer support, BetMGM or DraftKings?
BetMGM is noted for its quick response times and 24/7 live chat support, while DraftKings offers comprehensive self-help resources and responsive social media engagement.
Responsible Gambling Tools
How do these sportsbooks support responsible gambling?
Both platforms prioritize responsible betting. Features include deposit limits, self-exclusion, and reality checks to combat gambling problems. They also connect users to national resources for those experiencing a gambling problem. This makes them two of the leading online sports betting brands in responsible gambling initiatives.
Additional Betting Platforms
Can I access horse racing through these platforms?
Yes. BetMGM and DraftKings Sportsbook offer dedicated horse racing apps. BetMGM’s app provides access to over 200 tracks worldwide, while DK Horse, a feature of the DraftKings sportsbook stack, offers pari-mutuel wagering.
Are there any unique features offered by these sportsbooks?
The DraftKings online sportsbook ongoing bonuses frequently attract bettors, while BetMGM’s loyalty integration with MGM Resorts provides additional benefits to its online casino customers. Both DraftKings and BetMGM provide exclusive features for live betting, enhancing the online sportsbook space.
References and Page Revisions
Current (January 27, 2025)
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Meet our Authors

Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.
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