Good Customer Support
What Users Say About BetRivers Overall Experience
The BetRivers Sportsbook reviews show a variety of user opinions. This summary covers their thoughts on key aspects such as odds, functionality, transactions, game selection, customer support, and promotional offers.
Odds & Pricing
Users mostly feel that the odds are unfavorable, leading to a perception of unfairness. Common complaints include infrequent wins and unsatisfactory payouts. However, a small group appreciates the sportsbook for its odds and bonuses.
Functionality & User Experience
Many users report issues like frequent crashes and geolocation errors. The identity verification process is often described as long and difficult. Additionally, slow loading times and problems during live betting, such as constant refreshing and low payouts, are highlighted.
Payments & Withdrawals
The withdrawal process is a major point of dissatisfaction among users, described as slow, complex, and frustrating. The document verification for withdrawals is particularly criticized for being excessively complicated. On a positive note, some users commend the sportsbook for its sports selection and an easy deposit process.
Market Coverage
While the variety of sports is appreciated, users report performance issues during peak times. Some feel that the sportsbook's offerings fall short compared to others, especially in terms of wager diversity and limited options outside major sports like the NFL. The user interface is also seen as less friendly than competitors.
Support
The support team receives mixed feedback. While some users praise their prompt responses and helpfulness, many report dissatisfaction, especially with the handling of account verification and withdrawal issues. Other concerns include geolocation errors, account lockouts, and slow response times from the support team.
Bonuses & Promotions
A significant portion of users express dissatisfaction with the sportsbook's bonus and promotion system, particularly due to the infrequency of new deposit promotions. Conversely, a smaller group enjoys the bonuses and promotions, appreciating the extra play cash and game variety.
I don't think u guys should make a lost to us who has guys that gets hurt in a game we have no idea that it's going to happen n I'm sure this has happened to a lot of people that play betrivers or other games ..is what u should do u should void that name out instead of losing to all of them ... It has happened to me a lot ..u guys say u would love feed backs n I think that's a good one that I think everyone would agree on!
Blackjack is definitely rigged. The amount of times I watched dealer 3 or 4 hit into 21 when player had 20 was ludicrous. Dealer gets blackjack every 10 hands on average. I received one over multiple sessions. Also never got anything higher than a 3 on at least 10 doubles.
I love how they try to limit me down to $15 bets! Like guys you are making 5% off of every bet win or lose so why limit me so hard? I literally don't understand. They must not like money!
I stopped playing betriver several months ago bc all it did was take my money. So I decided to give it another try recently after receiving a bonus deposit match and hit (6g) and couldn't cash out bc of a document request issue so I cont to play and lost it all back in under 48hr (tell me it's not scam) now the kicker. my dumbass cont to deposit over 1g this past week and never hit anything over $120 & no bonus over $35. I think they flagged me to lose bc of doc issue & have since. SAD...
It's sad it keeps crashing they let me deposit but not let get money out I just want the money that I deposited I didn't get to play it
By far the worst RTP of anywhere I play.
Identity verification has been a pain for Android users. The app keeps crashing when trying to upload the requested documents. Tech support can't seem to assist here either. I've been getting the royal run around to complete withdrawal. Basically told. i have to wait for them to e-maol me so I'm stuck in limbo until then.
Everytime I try to verify identity now. the site crashes at the end. This has been going on for days. Why isn't this getting fixed? I've talked to customer service at least 3 times and they haven't mentioned a problem with the site.
What Users Say About Other Sportsbooks
About BetRivers User Reviews
In our comprehensive review of BetRivers Sportsbook, we carefully analyzed 552 user reviews. This in-depth analysis was aimed at capturing the authentic user sentiment, providing a transparent and honest overview of the sportsbook's performance from a customer's viewpoint.
- Review Quantity: A total of 552 reviews were scrutinized for this analysis.
- Analysis Method: Employed state-of-the-art sentiment analysis techniques to accurately interpret user opinions.
- Feedback Classification: Reviews were diligently sorted into positive, neutral, or negative categories based on their sentiment.
- Impartiality in Review Analysis: Our methodology was strictly neutral, focusing exclusively on the user-submitted reviews.
This analysis offers a detailed and unbiased look into BetRivers Sportsbook, reflecting the genuine experiences and opinions of its users, which is invaluable for both potential users and the sportsbook's service enhancement.
