Interesting Rewards Program
Borgata Pros & Cons
Borgata Sportsbook Key Features & Statistics
Founded | Online Sportsbetting - 2019 (NJ) |
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Headquarters | Atlantic City, NJ |
Welcome Offer | Currently no bonuses are available at the sportsbook |
Min. Deposit | $10 |
Betting App | iOS & Android |
Desktop | Yes |
Withdrawal Time | Instant, or up to a two weeks depending on method |
Payment Methods | VIP Preferred, Play+, Mastercard Visa, PayPal, Electronic Transfer, PayNearMe, Borgata, Skrill, American Express, Discover, PayWithMyBank, Apple Pay. |
Support | 24/7 Live Chat, Email, Telephone, Social Media |
Markets | 20+ MLB, NFL, NBA, NHL, etc. |
Availability | NJ & PA |
Where is Borgata Sportsbook Legal?
Borgata Sportsbook welcomes bettors who are 21 years of age or older and are situated within one of the authorized states in the U.S. As of now, these states encompass:
New Jersey | Pennsylvania
Borgata Sportsbook has intentions to broaden its reach and is actively planning to extend its services to more states in the near future.
User Experience
The Borgata Sportsbook website displays a color combination of black and white with turquoise text highlights. At the top of the interface, icons representing various popular bets are visible.
Adopting a layout seen in several online sportsbooks, the Borgata platform lists sports categories on the left side, while the central section showcases different betting markets. On the right side, there's a bet slip where selections can be made. The website does seem a bit cluttered with a lot of data in view.
What Users Say About Their Overall Experience
For Borgata Sportsbook, the user reviews highlight varied experiences:
Functionality & User Experience
The sportsbook faces criticism for poor performance, including frequent crashes and freezes. Its layout is often described as confusing and not user-friendly, with inconsistencies in bet listings and odds. Games like the balloon game are seen as lacking user control and unfair. There are also reports of technical issues like stuck buttons leading to fund losses.
Payments & Withdrawals
Many users encounter problems withdrawing winnings, especially when bonuses are involved. The stipulation to bet a certain amount before withdrawals has led to dissatisfaction, with some users perceiving the sportsbook as deceptive.
Bonuses & Promotions
While the sportsbook offers bonuses, such as matching deposits, these are met with criticism due to attached conditions. Users are particularly unhappy with the requirement to bet a specific amount before withdrawing winnings, which adds to the frustration.
In summary, Borgata Sportsbook's bonuses and promotions are overshadowed by significant criticisms in its functionality, user experience, and cashiering process. User suggestions indicate that improvements in these areas, along with better customer support, could drastically improve the overall experience.
Terrible app.terrible.DONT DOWNLOAD! I signed up and put 20$ on it and it took my money and loaded it TO THEIR SITE and it dissappeared? The app then started glitching and wouldn't even let me log in! So they wanted all my personal identification papers.I just closed the account. 3-5 days to get my money back but they took it in less than a minute...extremely fishy. P.s. no amount of reading your B.S. FAQs is going to solve our problems your app is out terrible and so are your backward rules FIX
The WORST APP FOR SPORTSBOOKS BY FAR! AND THEIR CASINO APP IS WORSE! SGP WONT CONFIRM FOR OVER 2WEEKS NOW. LAYOUT IS IDIOTIC AND CONFUSING. SAME WAGERS ARE AVAILABLE IN MULTIPLE SPOTS WITH DIFFERENT ODDS FOR SAME RESULT. CASINO? OH BOY! THEY HAVE SOME BALLOON GAME WITH DARTS THAT HAS NO WAY FOR YOU TO CONTROL THE THROW AND THEY JUST MISS EVERYTHING INTENTIONALLY. WHAT'S WORSE? THEIR BUTTON STUCK AND WIPED OUT MY LAST $53 IN SECS BECAUSE I COULDN'T GET IT TO STOP. THE WORST ONLINE GAMBLING SITES!
This app is horrible. and the customer service is extremely horrible. Too many issues with withdrawing your winnings.
Borgata Bonuses
There are currently no bonuses or promotional offers at Borgata Sportsbook.
How to Sign Up at Borgata Sportsbook
Signing up at Borgata Sportsbook is a straightforward process. This guide will walk you through each step, from navigating to their website to enabling location services for full access. Whether you're interested in sports betting or casino games, setting up your account is quick and easy. Follow these steps to get started.
To sign up at Borgata Sportsbook, follow these steps:
- Navigate to the Website: Go to the Borgata Sportsbook website.
- Click 'Register': Select the blue 'Register' button at the top right of the screen.
- Enter Email and Password: Provide your email address and create a password.
- Enter Bio Info: Fill in your first and last name, and the last four digits of your social security number.
- Enter Address: Provide your residential address.
- Enter Mobile Number: Add your mobile phone number.
- Approve Terms and Conditions: Read and agree to the terms and conditions of the site.
- Setup Account: Complete the account setup process.
- Enable Location Services: Ensure location services are on to verify your access to the sportsbook.
By following these steps, you'll be able to successfully create an account at Borgata Sportsbook. Remember to provide accurate information and adhere to the site's requirements.
Borgata Betting Apps
Borgata Betting App
The Borgata Sportsbook app, compatible with both iOS and Android platforms, is designed for mobile sports betting in New Jersey and Pennsylvania. It offers a range of betting options including baseball, ice hockey, football, basketball, and others, catering to various betting preferences such as point spreads, totals, prop bets, and parlays.
Downloading the app is straightforward. For iOS users, it's available on the App Store, while Android users can access it via the sportsbook website. The app is known for its ease of use, navigation, compatibility, and convenience, although, some users have complained about serious issues they've had with the app.
The app's key features include live betting, in-play bets, and various standard bet types, aligning with offerings at other sportsbooks. To use the app for betting, users do not need to reside in New Jersey or Pennsylvania, but must be within the state boundaries.
What Real Users Say About the Betting App Experience
After analyzing the reviews, it is clear that the sports betting app has significant issues with functionality and user experience. The majority of users have reported problems with the app's performance, including glitches, confusing layout, and issues with the withdrawal of winnings. The app's reliability is a major concern, with users reporting that it often crashes or freezes, leading to a frustrating user experience. The layout of the app is also criticized for being confusing and not user-friendly, with some bets being listed in multiple places with different odds. The app's games, particularly the balloon game, have been criticized for their lack of user control and perceived unfairness. One user reported a serious issue where a button got stuck, leading to a loss of funds. The customer service is also a significant issue, with users reporting poor responses and a lack of assistance with their problems. Issues with withdrawing winnings were also mentioned, indicating potential problems with the app's financial transactions. In conclusion, the sports betting app has serious issues with functionality and user experience that need to be addressed. The app's performance, layout, games, customer service, and financial transactions all require significant improvements.
Terrible app.terrible.DONT DOWNLOAD! I signed up and put 20$ on it and it took my money and loaded it TO THEIR SITE and it dissappeared? The app then started glitching and wouldn't even let me log in! So they wanted all my personal identification papers.I just closed the account. 3-5 days to get my money back but they took it in less than a minute...extremely fishy. P.s. no amount of reading your B.S. FAQs is going to solve our problems your app is out terrible and so are your backward rules FIX
The WORST APP FOR SPORTSBOOKS BY FAR! AND THEIR CASINO APP IS WORSE! SGP WONT CONFIRM FOR OVER 2WEEKS NOW. LAYOUT IS IDIOTIC AND CONFUSING. SAME WAGERS ARE AVAILABLE IN MULTIPLE SPOTS WITH DIFFERENT ODDS FOR SAME RESULT. CASINO? OH BOY! THEY HAVE SOME BALLOON GAME WITH DARTS THAT HAS NO WAY FOR YOU TO CONTROL THE THROW AND THEY JUST MISS EVERYTHING INTENTIONALLY. WHAT'S WORSE? THEIR BUTTON STUCK AND WIPED OUT MY LAST $53 IN SECS BECAUSE I COULDN'T GET IT TO STOP. THE WORST ONLINE GAMBLING SITES!
This app is horrible. and the customer service is extremely horrible. Too many issues with withdrawing your winnings.
Sports & Leagues at Borgata
Betting Markets
Borgata Sportsbook is aligned with BetMGM in terms of the betting markets it offers. Here's a breakdown of the types of bets you can find at the platform:
Bet Type | Borgata Offers |
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Moneyline | ✔ |
Point Spread | ✔ |
Over/Under (Totals) | ✔ |
Props (team/player/score) | ✔ |
Futures | ✔ |
Parlays | ✔ |
Teasers | ✔ |
Round Robins | ✔ |
Live In-Play Betting | ✔ |
Asian Handicap | ✔ |
Half-time/Full-time | ✔ |
Outrights | ✔ |
Accumulators | ✔ |
Period Betting | ✔ |
If Bets | ✔ |
Correct Score | ✔ |
Double Chance | ✔ |
Multi Bet | ✔ |
Scorecasts | ✔ |
Draw No Bet | ✔ |
Both Teams To Score (BTTS) | ✔ |
What Users Say About Borgata's Markets
Not enough data
Borgata Odds
Borgata Sportsbook sets its odds in line with industry standards, ensuring bettors receive competitive offerings. While many sportsbooks employ a typical margin on their odds, Borgata focuses on providing a balanced book that caters to both novice and seasoned punters.
One distinctive feature at Borgata is their rotating "Odds Specials," which allow bettors to seize opportunities on certain events. They also introduce the "Combo Calculator" on their platform, enabling users to gauge potential returns on combination bets, adding a dimension of strategy to wagering.
To optimize betting strategies, punters are encouraged to assess Borgata's odds alongside those from other sportsbooks.
Check out how Borgata lines up against the competition:
Event/Match | Borgata Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
SF 49ers vs KC Chiefs Moneyline | -120 +100 | -120 +100 | -120 Even | -126 +108 |
Blue Jackets vs. Blues Moneyline | +140 -166 | -142 -170 | -145 -170 | -142 -172 |
Tyson Fury vs. Oleksandr Usyk | -125 +110 | -140 +110 | -130 Even | -138 +108 |
What Users Say About Borgata's Odds
Not enough data
The WORST APP FOR SPORTSBOOKS BY FAR! AND THEIR CASINO APP IS WORSE! SGP WONT CONFIRM FOR OVER 2WEEKS NOW. LAYOUT IS IDIOTIC AND CONFUSING. SAME WAGERS ARE AVAILABLE IN MULTIPLE SPOTS WITH DIFFERENT ODDS FOR SAME RESULT. CASINO? OH BOY! THEY HAVE SOME BALLOON GAME WITH DARTS THAT HAS NO WAY FOR YOU TO CONTROL THE THROW AND THEY JUST MISS EVERYTHING INTENTIONALLY. WHAT'S WORSE? THEIR BUTTON STUCK AND WIPED OUT MY LAST $53 IN SECS BECAUSE I COULDN'T GET IT TO STOP. THE WORST ONLINE GAMBLING SITES!
Payments & Withdrawals
Borgata Sportsbook provides various payment and withdrawal options to accommodate the preferences of different users. This includes a range of traditional and modern financial methods to facilitate account funding and winnings withdrawal. The following is a detailed overview of the payment and withdrawal methods available at Borgata Sportsbook, offering insight into each option's features and requirements, without any implied endorsement or guarantee of service quality.
Name | Deposit | Withdraw | ||||
---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
VIP Preferred | 0-1 day | $5 | 0% | 1-5 days | $100000 | 2% |
Play+ | 0-1 day | $5 | 0% | 2-7 days | $25000 | 1.9% |
VISA | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
Mastercard | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
PayPal | 0-3 days | $10 | 1.9% | 2-7 days | $60000 | 1.9% |
Paynearme | 0-2 days | $10 | 0% | N/A | N/A | N/A |
Bank Wire Transfer | 0-1 day | $10 | 0% | 1-7 days | $50000 | N/A |
Borgata Cage | 0-1 day | $10 | 0% | 0-1 day | $100000 | N/A |
Skrill | 0-1 day | $10 | 1% | 2-5 days | $20000 | 3.49% |
American Express | Instant | $1 | 2% | 1-5 days | $50000 | 2% |
Discover | 0-1 day | $1 | 2.8% | N/A | N/A | N/A |
ApplePay | 0-1 day | $10 | 0% | 1-3 days | $10000 | 1.5% |
What User's Say About Borgata's Banking Options
The app is a complete scam. I deposited $100 and they gave me a $100 bonus. I won $500 and tried to withdraw it but they said I couldn't because I used their bonus. They said I had to bet $1000 before I could withdraw. I lost all my money trying to reach that amount. This is a complete scam. Don't use this app.
Terrible app.terrible.DONT DOWNLOAD! I signed up and put 20$ on it and it took my money and loaded it TO THEIR SITE and it dissappeared? The app then started glitching and wouldn't even let me log in! So they wanted all my personal identification papers.I just closed the account. 3-5 days to get my money back but they took it in less than a minute...extremely fishy. P.s. no amount of reading your B.S. FAQs is going to solve our problems your app is out terrible and so are your backward rules FIX
The WORST APP FOR SPORTSBOOKS BY FAR! AND THEIR CASINO APP IS WORSE! SGP WONT CONFIRM FOR OVER 2WEEKS NOW. LAYOUT IS IDIOTIC AND CONFUSING. SAME WAGERS ARE AVAILABLE IN MULTIPLE SPOTS WITH DIFFERENT ODDS FOR SAME RESULT. CASINO? OH BOY! THEY HAVE SOME BALLOON GAME WITH DARTS THAT HAS NO WAY FOR YOU TO CONTROL THE THROW AND THEY JUST MISS EVERYTHING INTENTIONALLY. WHAT'S WORSE? THEIR BUTTON STUCK AND WIPED OUT MY LAST $53 IN SECS BECAUSE I COULDN'T GET IT TO STOP. THE WORST ONLINE GAMBLING SITES!
This app is horrible. and the customer service is extremely horrible. Too many issues with withdrawing your winnings.
Borgata Customer Support
We personally went through the process of contacting Borgata’s customer service team. Here is a summary of our experience:
- Speed & Effectiveness: In assessing the responsiveness and efficiency of Borgata's customer service, our team conducted a 'day in the life' experiment. This involved initiating live chat sessions at different times throughout a typical day.
- Live Chat: Borgata offers a 24/7 live chat feature for immediate assistance. Initially, an automated response is received, followed by the opportunity to interact with a support agent. Our experiment included using this feature to gauge the timeliness and quality of the responses. The live chat's accessibility and the support team's ability to address concerns promptly and accurately were key aspects of our evaluation.
- Agent Interaction: The interaction with Borgata's support agents was a crucial part of our experiment. We focused on the agents' ability to understand and effectively address our queries. The quality of communication, the relevance of the solutions provided, and the overall user experience during these interactions were carefully assessed. This gave us insights into the training, knowledge, and customer service skills of Borgata's support team.
Time of Day | Average Response Time |
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6:00 am ET | 2 minutes and 55 seconds |
11:00 am ET | 3 minutes and 15 seconds |
5:00 pm ET | 4 minutes |
9:00 pm ET | 4 minutes and 30 seconds |
- Social Media: Borgata has marked its presence actively on major social media platforms, including Twitter, Facebook, and Instagram. Representatives monitor these channels, addressing queries sent via direct messages. Although the exact hours of operation for their social media team are not detailed, from our trial messages, the average response was within 4 hours. To follow Borgata on social media: Twitter | Instagram | Facebook
Contact Borgata Customer Support
Customer Support User Reviews
Not enough data
Terrible app.terrible.DONT DOWNLOAD! I signed up and put 20$ on it and it took my money and loaded it TO THEIR SITE and it dissappeared? The app then started glitching and wouldn't even let me log in! So they wanted all my personal identification papers.I just closed the account. 3-5 days to get my money back but they took it in less than a minute...extremely fishy. P.s. no amount of reading your B.S. FAQs is going to solve our problems your app is out terrible and so are your backward rules FIX
This app is horrible. and the customer service is extremely horrible. Too many issues with withdrawing your winnings.
Borgata Online Casino
Borgata Casino operates an online platform that caters to players in New Jersey and Pennsylvania, offering a range of gaming options. The platform has a selection of slots, including titles from major providers like NetEnt and Pragmatic Play, ensuring a rich variety for slot enthusiasts. Alongside slots, the casino has a collection of classic table games such as blackjack, roulette, video poker, lightning baccarat, and first-person craps, catering to traditional casino game players.
For those seeking a more interactive experience, Borgata Casino offers live dealer games powered by Ezugi. This includes options like Casino Hold’em Live, Live Baccarat, Live Roulette, Live Three-card Poker, and Live Blackjack, providing an immersive and engaging experience. The online platform also includes a Borgata Arcade, introduced in November 2023, which expanded the game library with over 120 additional games, including slingo and scratch card titles.
The Borgata Casino platform, akin to its Atlantic City counterpart, is designed to offer a comprehensive online gaming experience. It combines a broad array of games with excellent graphics and user-friendly interface, aimed at providing a satisfying online casino experience to players in the eligible states.
Additional Features
Feature | Description |
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Early Cash Out | Borgata Sportsbook offers an early cash out option on select markets, allowing bettors to settle bets before the event's end based on current odds. |
Borgata Poker | An online poker platform offering a range of cash games and scheduled tournaments. |
Bet Builder | Enables users to customize and combine multiple selections into a single bet for specific events at Borgata Sportsbook. |
Live Streaming | Offers a live streaming service for registered users to watch selected sports events in real-time on the platform. |
Live Betting | A section on Borgata Sportsbook listing local and international events currently happening for in-play betting. |
Responsible Gambling
Borgata Sportsbook has committed numerous resources to promoting responsible gambling. They offer a variety of tools and resources to assist those who might be facing gambling-related challenges:
Tool | Description |
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Problem Gambling E-Screener | Borgata provides an e-screener via the Cambridge Health Alliance of Harvard Medical School to help individuals assess their gambling habits. |
Underage Gambling | Borgata actively opposes underage gambling. Concerns can be reported via their support email. |
State Self-Exclusion | Recommends the State Voluntary Self-Exclusion Program for those overwhelmed by gambling, with immediate help available through national and state helplines. |
Additional Resources | Directs users to the 988 Suicide & Crisis Lifeline, Gamblers Anonymous, and the Council on Compulsive Gambling of New Jersey for further support. |
Timeout | Offers a timeout ranging from 72 hours to a year. During this period, users cannot deposit or wager but can log in, withdraw funds, and view play history. |
Time Management | Enables setting a specific amount of time for daily gambling, measured from login to logout. |
Deposit Limits | Allows setting limits on deposit amounts on a daily, weekly, and monthly basis. |
Spending/Loss Limits | Users can set limits on the amount they can spend/lose within set time periods. These limits apply only to the funds deposited, not winnings. |
In addition, Borgata has complete web pages dedicated to teaching about problem gambling and how to address people that may have problematic gambling behavior.
Licensing & Security
In September, 2023, Borgata was hit by a cyberattack that affected MGM Resorts International, its parent company, Borgata has further heightened its cybersecurity measures. The incident acted as a catalyst for the sportsbook to reinforce its data protection strategies to safeguard its users' information.
Security Aspect | Description |
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State Compliance | Borgata Sportsbook is licensed and regulated in its operational states, adhering to state-specific regulatory standards and ensuring user protection. |
Data Protection | Utilizes advanced TLS encryption to secure user data transmission against potential threats. |
Web Safety | The website displays a padlock icon in the address bar, indicating TLS encryption on all webpages for enhanced data privacy. |
System Defense | Servers are protected with state-of-the-art firewall systems to prevent unauthorized access. |
Certified Security Measures | Implements an ISO/IEC 27001:2013 certified ISMS, ensuring the confidentiality, integrity, and accessibility of user data. |
Education
Borgata provides a range of educational resources aimed at equipping its users with the necessary knowledge for informed gambling decisions. Their offerings include comprehensive gambling guides, which break down fundamental concepts for both novices and more seasoned bettors. Additionally, Borgata has integrated video tutorials into its platform. These visual aids offer step-by-step walkthroughs on various betting processes, ensuring clarity for users.
The platform's robust FAQ section addresses a wide array of questions, from account registration to wagering specifics. This section serves as a quick reference for users seeking immediate answers. Together, these resources reflect Borgata's effort to ensure its users have access to relevant educational content.
About Borgata Sportsbook
Borgata Sportsbook is a recognized name in the world of online sports betting, particularly in New Jersey. Borgata's roots trace back to Atlantic City with the inauguration of the Borgata Hotel, Casino, and Spa in 2003. Renowned for being the largest hotel in the state, it has a vast casino floor measuring 161,000 square feet and also houses the BetMGM sportsbook and bar.
In terms of its online presence, the Borgata online sportsbook was officially launched in New Jersey in May 2019, marking its entry into online betting. By 2021, Borgata expanded its services to Pennsylvania, showing adaptability and an understanding of the evolving sports betting landscape. As for its operational structure, Borgata functions as an indirect wholly owned subsidiary of MGM Resorts International, a publicly traded company under the ticker symbol NYSE: MGM.
This review aims to provide readers with comprehensive insights into Borgata Sportsbook, covering its features, platform availability across iOS, Android, and desktop, as well as its standing in the sports betting industry.