FanDuel User Reviews

FanDuel Sportsbook has been a topic of much discussion among its users. Let's jump into what they have to say, covering everything from the odds they get to the way the app works, and how they feel about the support and perks they're offered.

Odds & Pricing

There's a real mix of feelings about the odds. Many users give a thumbs up for competitive odds and the variety of bets they can place. But, there's also a fair share who think the odds lean too much in the house's favor, especially when it comes to live betting. Issues like payout discrepancies and unclear pricing also pop up now and then.

Functionality & User Experience

On the brighter side, the sportsbook gets props for being user-friendly, easy to navigate, and keeping up with live sports betting updates. However, it's not all smooth sailing. Users point out hiccups with the location verification feature and general performance issues like slow loading and app crashes. The casino games section doesn't seem to hit the mark for some users either.

Payments & Withdrawals

When it comes to handling money, users appreciate the quick payouts and the straightforward cash out process. But, it's not all rosy. There are gripes about deposit and withdrawal hiccups, unexpected charges, and some run-ins with unapproved withdrawals. And when they reach out for help, the customer service experience often leaves them wanting more.

Market Coverage

The sportsbook scores points for offering a wide range of sports and betting options. Yet, some users feel left out, missing certain sports or betting options they're after. And then there's the frustration with geolocation issues that block betting in certain areas.

Support

Talking about customer support, it seems to be a bit of a sore spot. A lot of users talk about long waits, less-than-helpful responses, and issues that just don't get resolved. There are also mentions of accounts getting suspended out of the blue. It's not all bad, though – a few users have had positive experiences with the support team.

Bonuses & Promotions

Regarding the perks, about 30% of users are happy with the bonuses and promotions, saying they add a nice touch to their betting experience. However, the majority aren't too pleased. They're talking about missing out on promised bonuses, glitches that get in the way, and rewards that don't really feel rewarding. And again, when they try to talk to customer service about it, it often adds to their frustration.