PointsBet, A Fanatics Experience Sportsbook Review

PointsBet Sportsbook is present in various U.S. states, offering legal sports betting to residents within these jurisdictions. As of now, PointsBet can be accessed online in:

Colorado | Illinois | Indiana | Iowa | Kansas | Louisiana | Maryland | Michigan | New Jersey | New York | Ohio | Pennsylvania | Virginia | West Virginia | Ontario

Beyond these states, PointsBet has also secured a market access agreement in Texas in partnership with Major League Soccer’s Austin FC. Internationally, it expanded its reach by launching in Ontario, Canada's regulated iGaming market in April 2022. 

Please be advised that to wager on PointsBet, individuals need to be 21 years of age or older. The platform mandates verification of age, residency, geo-locate, and other relevant details during the sign-up process.

The PointsBet website utilizes a black, white, and red color scheme. The homepage displays various options in a structured layout. The website features navigational menus that are structured for clarity. A footer sitemap menu is also available, listing the different sections of the platform for user reference.

The registration process at PointsBet Sportsbook is straightforward and similar to the other sign-up processes across the industry. 

1. Navigate to PointsBet Website: Open your web browser and go to the PointsBet website.
2. Download the App (Optional): If preferred, download the PointsBet app from the website for a desktop version, though this step is optional for desktop users.
3. Welcome Screen: Upon visiting the site, you'll encounter the welcome screen, often featuring the PointsBet Welcome Bonus offer. Look for the 'Sign Up' button, typically red.
4. Enter Personal Details: Select your state and fill in personal details such as full name, date of birth, address, phone number, email, and the last four digits of your social security number.
5. Create Account: Set up a username and password to secure your account.
6. Verification of Information: PointsBet will require verification of the information provided. Make sure the details match your official identification documents like a driver's license or passport.
7. First Deposit: Choose from various banking methods for your first deposit, including online bank transfers, debit cards, PointsBet Mastercard, and PayPal. Additional options like Checks and PayNearMe are also available. Enter any promo code you have at this stage.
8. Place Your First Bet: Use the website's homepage to find shortcuts to popular, upcoming, or live events, or navigate through the menu for more sports betting options. Select your bet, input the amount, and confirm your wager.
9. Confirmation and Start Betting: Once these steps are completed, you'll receive a confirmation and your account will be verified, enabling you to start betting.

The PointsBet mobile betting app, compatible with both iOS and Android, provides a straightforward platform for sports betting. For iOS, it's available on the App Store, while Android users must download it directly from the PointsBet website. The app requires iOS 8.0 or higher for Apple devices and Android 8.0 or later for Android devices. It features an interface with a visually appealing design, ensuring seamless navigation between different betting options.

PointsBet's unique PointsBetting system offers a high-risk, high-reward wagering experience, aside from traditional betting options. The app also supports various sports markets, including in-play betting, and live streaming for selected races. Secure payment methods for deposits and withdrawals are available, though they vary by state.

The app uses GeoComply for location verification, ensuring compliance with state regulations. Users can stay informed about new features and offers through push notifications. The app's performance is optimized to provide a glitch-free experience, crucial for betting on the go​.

PointsBet provides a range of betting markets, catering to various preferences among sports bettors. This range encompasses traditional betting types as well as specific formats unique to PointsBet.

PointsBet offers odds that are mainly aligned with other online sportsbooks. They do, however have some markets that implement a NO JUICE® feature, which signifies bets with a 0% margin, usually centered around +100 spreads. The availability of NO JUICE® bets, whether on fixed odds or parlays, is determined by PointsBet's trading team. Bettors can find these specific markets highlighted in the platform's featured section for eligible games or within the Quick Parlay tab. It's advisable to check for these offerings 48 hours before game commencement.

Here is how PointsBet matches up against the competition:

The PointsBet Sportsbook banking section offers a range of payment methods, catering to diverse preferences and requirements of its users. These options are designed to facilitate easy and secure transactions for both deposits and withdrawals. The platform ensures that users have access to commonly used payment solutions, maintaining both convenience and reliability in financial operations. This flexibility in banking methods underscores PointsBet's commitment to providing a user-friendly and efficient betting experience.​

Name	Deposit			Withdraw
	Time	Min	Fee	Time	Max	Fee
VISA	0-1 day	$1	2%	2-7 days	$50000	2%
Mastercard	0-1 day	$1	2%	2-7 days	$50000	2%
Discover	0-1 day	$1	2.8%	N/A	N/A	N/A
Trustly	0-2 days	$10	1.5%	2-5 days	$100000	1.5%
ACH/eCHECK	0-1 day	$10	0%	N/A	N/A	N/A
Paynearme	0-2 days	$10	0%	N/A	N/A	N/A
Cash at Cage	Instant	$0	0%	0-2 days	$100000	N/A
Cash at Bally's Atlantic City Hotel & Casino	0-1 day	$10	0%	0-2 days	$100000	N/A
Cash at Catfish Bend Casino	0-1 day	$10	0%	0-2 days	$100000	N/A
Cash at Meadowlands Racetrack	0-1 day	$10	0%	0-2 days	$50000	N/A
American Express	Instant	$1	2%	1-5 days	$50000	2%
Bank Wire Transfer	0-1 day	$10	0%	1-7 days	$50000	N/A
Debit Cards	0-1 day	$1	0.76%	N/A	N/A	N/A

After a thorough analysis of PointsBet's customer support system, we've compiled a detailed review of its efficiency, responsiveness, and overall quality. Here's an unbiased summary of our findings:

• Speed and Effectiveness: We reached out to PointsBet's customer support at various intervals during the day and night. Our inquiries encompassed a spectrum of topics, from technical difficulties to questions about sports and withdrawal concerns. The support team displayed a commendable level of professionalism and genuine concern in assisting us.
• Live Chat: To engage in a live chat session, simply activate the live chat feature on their site. PointsBet's Live Chat operates 24/7, ensuring users can always find help, with the exception of PA where it's available from 10am-10pm EST. Transitioning from the automated chatbot greeting to a real human agent was seamless and intuitive.
• Agent Interaction: For a comprehensive understanding of their support quality, we initiated a 'day in the life' experiment. This involved initiating live chat sessions at four different times throughout the day, sending a series of five messages during each session.

• Social Media: PointsBet actively engages on multiple social media platforms. A dedicated team oversees these channels and does respond to direct message inquiries. Although they don't specify their operating hours on social media, from the messages we sent, the average response time was approximately 1 hour and 30 minutes. Social Media links: Twitter | Instagram

PointsBet has integrated live casino games on its platform, both on its mobile app and website. This feature is available to users in specific states, including New Jersey, Michigan, Pennsylvania, and West Virginia. The range of games includes blackjack, American roulette, three-card poker, ultimate Texas hold 'em, and speed baccarat. The platform also offers non-live table games and slot options. 

PointsBet emphasizes responsible gambling, urging users to see it as a recreational activity and not a means to generate income or repay debts. They stress that some individuals might face challenges with gambling addiction and provide multiple resources to help identify and deal with problem gambling.

PointsBet Sportsbook prioritizes the security and privacy of its users. The following table details the various data protection and security measures implemented by PointsBet to ensure a safe and secure online betting experience.

PointsBet offers an extensive educational framework designed to guide both novices and seasoned bettors. Covering foundational aspects of sports betting, users can explore topics ranging from basic betting terminology to intricate details of parlays and live betting. In addition to the sports betting fundamentals, PointsBet also provides information about account management, product features, and responsible gambling practices. This holistic approach ensures that members have a comprehensive understanding of the platform and its features, promoting informed betting decisions. Whether someone is just starting out or looking to enhance their sportsbook knowledge, PointsBet's educational resources cater to a wide spectrum of learning needs.

Our review of PointsBet Sportsbook presents an objective overview of its features and services. PointsBet offers a PointsBetting system, a distinct form of betting that varies from traditional fixed-odds bets. The platform's usability is facilitated by an intuitive website and mobile app design, compatible with both iOS and Android devices. Features such as live streaming and in-play betting are available, along with a variety of payment options for user transactions.

Security is a significant focus for PointsBet, as evidenced by its implementation of TLS encryption, firewalls, regular security audits, and two-factor authentication. These measures are in place to protect user data and transactions.

PointsBet also provides resources for responsible gambling, including contacts for immediate assistance and tools for self-regulation. The platform's commitment to responsible gambling is reflected in its various support and prevention resources.

In conclusion, PointsBet Sportsbook offers a range of features including a unique betting option, a user-friendly interface, and robust security measures, alongside a commitment to responsible gambling practices.

PointsBet, originating from Australia, marked its entry into the U.S. market in 2019. Since its launch, it has established a presence in numerous regulated states.

In a significant business move in May 2023, PointsBet declared its intention to divest its U.S. operations to Fanatics Betting and Gaming. The deal was settled at $225 million. This decision came despite a notable offer from another industry player, DraftKings. By June 30, 2023, the proposed sale received the nod from PointsBet shareholders in Australia. The agreement includes the transfer of various assets, encompassing PointsBet’s U.S. sports wagering, advance deposit wagering, iCasino, Banach technology, and a technology platform license.

As the company undergoes its rebranding phase to "PointsBet: A Fanatics Experience", current and prospective users might observe modifications in the platform and its offerings.