Competitive Odds & Markets
Betway Pros & Cons
What Users Say About The Overall Experience at Betway
At Betway Sportsbook, user feedback reveals a diverse range of experiences across several key aspects:
Bonuses & Promotions
The majority are unhappy with the bonuses and promotions, especially the daily prize wheel, citing its unreliability. Many report not receiving bonuses despite meeting requirements, leading to frustration. Customer support is often seen as unhelpful in addressing these issues. However, a few users appreciate the sportsbook for its good odds and regular free bet offers.
Functionality & User Experience
The sportsbook's user-friendly interface, live sports coverage, and betting options are well-received. Yet, users frequently mention mobile app crashes, slow loading, and problems with login and location settings. There are also complaints about bets being wrongly marked as losses and unexplained account lockouts.
Payments & Withdrawals
Withdrawal delays dominate user complaints about the cashiering process. Customer support is again criticized for its lack of helpfulness in resolving these issues. On the other hand, some users find depositing and withdrawing money straightforward.
Odds & Pricing
Opinions are mixed on odds and pricing. Some users appreciate the favorable odds and loyalty bonuses, while others raise concerns about the fairness of the betting system, including restricted betting amounts and alleged odds manipulation. The unresponsiveness of customer support in betting issues is a common grievance.
Market Coverage
There's appreciation for the wide range of betting choices, live coverage, and prompt bet settlement. However, slow loading times, malfunctioning features, and missing sports markets are drawbacks. Customer service and withdrawal process issues are also noted.
Support
Most users describe negative experiences with customer support, finding it unhelpful, slow, and hard to contact. Problems are highlighted with the withdrawal process and incorrect bet markings. A minority, however, commend the support team, particularly for their help in account recovery.
Unbelievable I just made my ufc list and they changed my betlslip order all of my choices were correct and now my lucky $89 gone its very disgusting they should be charged. The game doesn't let you win with the free spin anymore I been spinning over a month and it's always loss it never happened before this app has really became sht not to mention its always crashing.
Nice app for betting
Fantastic App!!!
Key Statistics & Features
Here are some of the key features and information about Betway Sportsbook.
Feature | Detail |
Founded | Online Betting UK - 2006 |
Online (U.S.) | 2021 |
Headquarters | Gżira, Malta |
Welcome Offer | Get $50 Voucher at Uber Eats |
Min. Deposit | $10 |
Betting App | iOS & Android |
Desktop | Yes |
Withdrawal Time | ~1- days |
Payment Methods | Cash at Cage, Betway | Play+, Visa, MasterCard, American Express, Diners, PayPal, VIP Preferred, Cash Voucher - PayNearMe. |
Support | 24/7 Live Chat, Ticket, Social Media |
Leagues | 20+ NFL, NBA, NHL, MLB, etc. |
Available | AZ, CO, IN, IO, PA, NJ, VA, LA, and Ontario |
Betway Bonuses
BetRivers NJ 2nd Chance Up To $250
BetMGM: Up To $1500 In Bonus Bets
Betway Parlay Bonus
Bonuses User Reviews
After analyzing the reviews, it's clear that the users' experience with the sports betting app's bonuses and promotions has been largely negative. A significant number of users have expressed dissatisfaction with the app's free daily prize wheel, with many stating that it rarely, if ever, results in a win. This feature has been described as "broken", "fixed", and "a waste of time". Furthermore, several users have reported issues with receiving their bonuses, with some claiming that they did not receive their welcome bonus or free bets despite meeting the necessary requirements. This has led to frustration and disappointment, with some users even deciding to close their accounts or switch to other betting apps as a result. The app's customer support has also been criticized for being unhelpful and unresponsive when it comes to resolving issues related to bonuses and promotions. Some users have reported being blocked from receiving bonuses without any given reason, while others have had difficulty contacting support to discuss their concerns. However, it's worth noting that a small number of users have had a positive experience with the app's bonuses and promotions. These users have praised the app for its good odds and frequent free bet promotions. In conclusion, while the app does offer a variety of bonuses and promotions, the overall user experience with these features is poor. The majority of users feel that the app's bonuses and promotions are not fair or reliable, and the app's customer support is not effective in addressing these concerns.
Unbelievable I just made my ufc list and they changed my betlslip order all of my choices were correct and now my lucky $89 gone its very disgusting they should be charged. The game doesn't let you win with the free spin anymore I been spinning over a month and it's always loss it never happened before this app has really became sht not to mention its always crashing.
Since update site is still lagging but the spin wheel is fixed giving different prises and putting them to account when claim
Terrible free game u have . always gives the prize 1 spin never can u win anything else. has been like this for weeks. and other apps. At least u can win different prizes
Where is Betway Legal?
Map of Legal States where Betway is Active
Betway provides legal and regulated sports betting platforms in a growing number of U.S. states to players over the age of 21.
Arizona | Colorado | Indiana | Iowa | New Jersey | Ohio | Louisiana| | Virginia | Pennsylvania | Ontario
Within the US, Betway is offered in English.
User Experience
The Betway website provides a user experience that is carefully structured for bettors across the spectrum. Its interface is crafted to ensure ease of navigation, allowing users to effortlessly locate various sports betting options. The site's design emphasizes clarity and efficiency, making it straightforward for users to browse through different sports categories and betting markets. This approach ensures that individuals, regardless of their betting expertise, can engage with the platform's offerings without facing unnecessary complexities.
The process for registering an account is streamlined, enabling newcomers to quickly join and participate in betting activities. This simplicity extends to the financial aspects of the website, including depositing funds and withdrawing winnings, which are designed to be user-friendly. Betway's performance in terms of website speed and reliability contributes to a seamless experience, particularly during live betting where timely updates are crucial.
Responsibility towards safe betting practices is also a key component of the user experience, with visible measures to promote responsible gambling. While Betway presents its sportsbook features in a straightforward manner, it ensures users have the necessary tools to make informed decisions, reflecting a balanced approach to sports betting without leaning towards either endorsement or criticism.
Signing Up at Betway
Betway offers a similar sign-up process to that of other online sportsbooks for bettors in the US and Canada, allowing access to a wide range of sports betting options. Here's how you can get started:
- Visit the Betway Website: Navigate to the Betway site specific to your location (US or Canada).
- Find the Sign-Up Button: Click on the 'Sign Up' button.
- Provide Personal Information: Enter your personal details as prompted. This typically includes:
- Full name
- Date of birth (to verify you are of legal betting age)
- Email address
- Last 4 digits of your SSN
- Create Account Details: Choose a username and password for your Betway account.
- Enter Contact Information: Provide your current address and mobile phone number.
- Set Security Questions: Choose and answer a security question. This is used for account recovery and verification purposes.
- Agree to Terms: Read and agree to the Betway terms and conditions, privacy policy, and any age and verification consent required by local laws.
- Verification Process: Complete any additional verification steps as required by Betway to comply with local regulations. This may involve uploading government-issued ID or other documents.
- Deposit Funds: Once your account is set up and verified, you can proceed to deposit funds into your account using one of the available payment methods.
- Start Betting: With your account funded, you're now ready to explore Betway's sports betting markets and place your bets.
Betway Betting App User Experience
The Betway mobile apps for iOS and Android devices offer users access to the sportsbook's wide range of betting markets and features. Designed to provide a comprehensive betting experience, these apps allow users to navigate through various sports, leagues, and events with ease. Both versions of the app are tailored to run smoothly on their respective platforms, ensuring that users can place bets, view live odds, and follow their favorite sports on the go.
The apps include functionality for account registration, deposits, withdrawals, and managing bets, mirroring the convenience of the desktop site. Users can also access live betting options, allowing them to place bets on events as they happen. Security features are integrated to protect personal and financial information, and users can set up notifications for bet outcomes, promotions, and updates on live sports events.
Whether on iOS or Android, the Betway app aims to deliver a user-friendly interface, with quick links to top sports, in-play betting, and account management features, ensuring bettors have everything they need at their fingertips.
Where to Download the Apps
Download the Betway iOS App on the AppStore.
Download the Betway Android App on Google Play.
What Real Users Say About the Betting App Experience
After analyzing the reviews, it is clear that users have mixed feelings about the sports betting app. On the positive side, many users appreciate the app's user-friendly interface, live coverage of sports, and the variety of betting options available. They also commend the app for its easy deposit and withdrawal process. Some users also mention the good odds and frequent promotions, with a few users specifically praising the loyalty bonus. However, there are several areas where users feel the app could improve. The most common complaint is about the app's performance, with users reporting frequent crashes, slow loading times, and general unresponsiveness. Some users also mention issues with the login and location settings. Another major concern is the customer service, which many users describe as unhelpful and difficult to reach. There are also complaints about the app's prize wheel, with users feeling that it is rigged or doesn't pay out as often as it should. A few users also express frustration with the withdrawal process, stating that it can be slow and complicated. There are also several reports of bets being incorrectly marked as losses, and some users claim that they have had their accounts locked without explanation. In conclusion, while the app has some strong points, it seems that there are several significant issues that need to be addressed to improve the overall user experience.
Unbelievable I just made my ufc list and they changed my betlslip order all of my choices were correct and now my lucky $89 gone its very disgusting they should be charged. The game doesn't let you win with the free spin anymore I been spinning over a month and it's always loss it never happened before this app has really became sht not to mention its always crashing.
Nice app for betting
Fantastic App!!!
Sports & Leagues at Betway
Betting Markets
Bettors can expect many betting options that cater to various preferences. Here are some of the common betting types regularly accessible at Betway:
Bet Type | Betway Offers |
Moneyline | ✔ |
Point Spread | ✔ |
Over/Under (Totals) | ✔ |
Props (team/player/score) | ✔ |
Futures | ✔ |
Parlays | ✔ |
Live In-Play Betting | ✔ |
Asian Handicap | ✔ |
Half-time/Full-time | ✔ |
Outrights | ✔ |
Accumulators | ✔ |
Period Betting | ✔ |
If Bets | ✔ |
What Users Say About Betway's Markets
The reviews about the sports betting app's market coverage are mixed. A significant number of users appreciate the app for its wide range of choices, live coverage, and immediate settling. They also commend the app for its great odds, parlays, and boosts. However, some users have expressed dissatisfaction with the app's performance, citing issues such as slow loading times and non-functioning features. There are also complaints about the lack of certain sports markets, such as esports. A few users have reported problems with customer service and withdrawal processes. Overall, while the app seems to offer a good variety of betting options, it appears to have some technical and customer service issues that need to be addressed.
Easy to make your bet and just as easy to collect your winnings! Your best BET!! LIVE coverage if Your Sport For FREE!!!!!!!
The app is such bad quality and slow (5 mins just to open. Such a pity cause its good bookmaker with specials etc
no idea about the app. says esports in description but doesnt have esports
Betway Odds
Betway Sportsbook is recognized for offering competitive odds across a variety of sports betting markets, aiming to provide value to its bettors. The odds at Betway are structured to be competitive with other major sportsbooks, ensuring bettors have access to enticing betting options. This sportsbook offers a range of odds for events spanning from major league sports to niche markets, allowing for a diversified betting experience. Betway's odds are meticulously set to reflect the latest developments in the sports world, ensuring bettors have access to the most current information when placing their bets.
To illustrate how Betway compares to other leading sportsbooks like DraftKings, FanDuel, and ESPN BET, here's a fictional table comparing odds across three different betting markets:
Betting Market | Betway Odds | DraftKings Odds | FanDuel Odds | ESPN BET Odds |
NFL: Bills vs Dolphins (Moneyline) | -130 | -135 | -125 | -140 |
NBA: Magic vs Heat (Point Spread) | +5.5 | +6.0 | +5.0 | +5.5 |
MLB: Rangers vs Angels (Total Runs) | Over 8.5 (-110) | Over 8.5 (-115) | Over 8.5 (-105) | Over 8.5 (-110) |
What Users Say About Betway's Odds
After analyzing the reviews, it seems that users have mixed feelings about the odds and pricing on the sports betting app. Some users appreciate the good odds, loyalty bonuses, and fast transactions. They also commend the app for its immediate settling and adjustment of bets. However, a significant number of users have raised concerns about the fairness of the betting system. They claim that the app restricts their betting amounts, and some even allege that the app manipulates the odds, especially on the prize wheel feature, where they have experienced a high number of consecutive losses. There are also complaints about the app's customer support, with users finding it difficult to contact them for assistance. Some users have reported issues with their bets being incorrectly marked as losses, and they feel that the support team is not responsive or helpful in resolving these issues. In terms of the app's performance, there are reports of frequent crashes and lag issues, particularly with the live dealer feature. Users have also expressed dissatisfaction with the double verification process, which they find unreliable and glitchy. In conclusion, while the app does offer some attractive features such as good odds and loyalty bonuses, there are significant concerns about its fairness, customer support, and technical performance.
Unbelievable I just made my ufc list and they changed my betlslip order all of my choices were correct and now my lucky $89 gone its very disgusting they should be charged. The game doesn't let you win with the free spin anymore I been spinning over a month and it's always loss it never happened before this app has really became sht not to mention its always crashing.
betting on this app is a risk. had no problems for a little bit but after I won a bet but it was marked as a loss and you cannot contact support. they make it hard as possible with bad bots I lost all trust and took all my money off.
Customer support is trash. just like the app. Use Bet365 if you want a fair sportsbook and not have cashouts disabled as you are winning the whole time. Retarded sportsbook needs to shutdown. Take the bonus and never deposit here. Why are prop odds typically 60% below any sportsbook??
Payments & Withdrawals
Betway provides a variety of payment options to accommodate the needs of its users, catering to both deposits and withdrawals with ease. For deposits, Betway accepts several methods, including credit and debit cards (Visa and MasterCard), eWallets like PayPal, and bank transfers. Additionally, users can utilize prepaid cards and PayNearMe, a service allowing deposits at local retail locations. These options are designed to offer convenience and cater to a wide range of preferences among bettors.
When it comes to withdrawals, Betway aims to process requests efficiently, with a general timeframe of 1-7 days for the funds to be credited back to the user, depending on the chosen method. It's important to note that while some options, like eWallets, may offer quicker access to funds, others, such as bank transfers or checks, can take longer, extending the waiting period. This variation in processing times is standard within the industry, reflecting the inherent differences in how each payment service operates. Betway's commitment to providing a secure and versatile banking experience is evident in its range of payment options, ensuring users can manage their funds with confidence and convenience.
Name | Deposit | Withdraw | ||||
---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
VISA | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
Mastercard | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
PayPal | 0-3 days | $10 | 1.9% | 2-7 days | $60000 | 1.9% |
Cash at Cage | Instant | $0 | 0% | 0-2 days | $100000 | N/A |
Play+ | 0-1 day | $5 | 0% | 2-7 days | $25000 | 1.9% |
ACH/eCHECK | 0-1 day | $10 | 0% | N/A | N/A | N/A |
VIP Preferred | 0-1 day | $5 | 0% | 1-5 days | $100000 | 2% |
Paynearme | 0-2 days | $10 | 0% | N/A | N/A | N/A |
What Do Users Say About Betway's Banking Options
After analyzing the reviews, it is clear that the majority of users have had a negative experience with the cashiering process on this sports betting app. The most common issue reported by users is the inconsistency and delay in withdrawals. Many users have reported that while deposits are processed instantly, withdrawals can take an excessively long time, with some users waiting for weeks or even months to receive their money. This has led to a significant amount of frustration and dissatisfaction among users. Another major issue is the lack of effective customer support. Users have reported that they are unable to get in touch with customer service representatives to resolve their issues, and when they do manage to contact them, the responses are often unhelpful. A small number of users have reported a positive experience with the cashiering process, stating that they found it easy to deposit and withdraw money. However, these positive reviews are significantly outnumbered by the negative ones. In conclusion, the cashiering process on this sports betting app appears to be a major area of concern for users, with the majority reporting issues with withdrawals and poor customer service.
Inconsistent withdrawals. sometimes same day sometimes Takes way to long for withdrawals to be paid
It is an app that should definitely be avoided. One day. when you log into your account. you can see that the money in your account is gone.
Easy to make your bet and just as easy to collect your winnings! Your best BET!! LIVE coverage if Your Sport For FREE!!!!!!!
Customer Support
We conducted an in-depth assessment of Betway Sportsbook's customer support system, carefully analyzing its functionality and response times. Here's an unbiased summary of our findings:
- Speed and Effectiveness: Our team reached out to Betway's customer support at various times, posing technical, sports-related, and withdrawal inquiries. Compared to other online sportsbooks, we observed that Betway's response times were occasionally slower. Despite this, the support team consistently demonstrated a friendly and helpful attitude toward resolving queries.
- Live Chat: Accessing the live chat feature on Betway requires entering your name and email, after which the chat initiates. Available 24/7, the live chat incorporates an AI chatbot designed to field a range of questions from bettors. Initially, navigating from the automated responses to a live support agent proved somewhat challenging, especially in identifying the correct option to switch from the bot to a human representative. This transition was eventually achieved through selecting the option for technical support questions.
- Agent Interaction: For a thorough evaluation, we conducted a 'day in the life' test, engaging in live chat at four different times of the day. Each session involved sending a series of five messages, aiming to gauge the consistency and efficiency of the service. This method allowed us to experience the customer support process firsthand, assessing the readiness and capability of the agents across various inquiries. The results are as follows:
Time | Average Response Time |
9:00 am ET | 2 minutes 25 seconds |
2:00 pm ET | 2 minutes 30 seconds |
7:00 pm ET | 3 minutes 47 seconds |
10:00 pm ET | 4 minutes 22 seconds |
- Social Media: Betway is active across social media channels like X (Twitter), Facebook, and Instagram. They have a team dedicated to social media and they do address questions via direct messages. They have unique profiles for the various regions in which they operate. Links to Betway Socials:
- FB Group | TW | IG:
Contact Betway Customer Support
Customer Support User Reviews
The overall experience with the support of the sports betting app seems to be largely negative. A significant number of users have reported issues with the customer service, describing it as unhelpful, slow, and difficult to reach. Many users have had problems with withdrawals, stating that the process is complicated and takes too long, with some even claiming that they never received their money. There were also complaints about the app's functionality, with users reporting that they were incorrectly marked as losing bets they had won. However, a few users had a positive experience with the support, praising the customer service and account recovery process. Despite these positive comments, they were significantly outnumbered by the negative ones. In conclusion, the support of the sports betting app needs significant improvement, particularly in terms of customer service responsiveness and efficiency, as well as the withdrawal process.
betting on this app is a risk. had no problems for a little bit but after I won a bet but it was marked as a loss and you cannot contact support. they make it hard as possible with bad bots I lost all trust and took all my money off.
Customer support is trash. just like the app. Use Bet365 if you want a fair sportsbook and not have cashouts disabled as you are winning the whole time. Retarded sportsbook needs to shutdown. Take the bonus and never deposit here. Why are prop odds typically 60% below any sportsbook??
No problem taking your deposits but soon as you want to withdrawal. you can count on complications!! With the worst customer service I have ever dealt with. For people just getting into sports books stay far away from this one.
Betway Casino
Betway Online Casino provides a comprehensive gaming experience with a significant focus on slots, table games, live dealer options, and sports betting. It has garnered a reputable status in the online gaming industry, notable for its extensive game library powered mainly by Microgaming, a leading software provider in the industry. This partnership ensures that Betway often gets early access to Microgaming's new releases, offering a fresh and varied gaming experience to its users.
The casino's game selection includes over 500 titles, with a strong emphasis on slots. However, it doesn't limit itself to just slots; players can also find a wide variety of table games, live dealer games, and even sports betting options, making it a well-rounded platform for all sorts of players. The live dealer casino, provided by Evolution Gaming, is particularly noteworthy for its high-quality HD streaming and professional croupiers, offering games like blackjack, roulette, baccarat, and poker, along with casual games like Monopoly and Dream Catcher.
Additional Features
Betway Sportsbook offers a range of features to enhance user experience. Each feature is designed to cater to different aspects of online sports betting.
Feature | Description |
Live Betting | In-play betting with options for straight bets and parlays, featuring real-time odds updates. |
Live Streaming | Live streaming of sports events, accessible through the streaming schedule. Requires an account with funds or recent bets. |
Early Cash-Out Function | Allows users to cash out bets before the game ends, offering a partial payout based on current game status. |
Same Game Parlay | Enables users to create customized parlays for individual games using the 'Parlay Builder' tab. |
Responsible Gambling
Betway is deeply committed to promoting safe gaming practices, employing a variety of measures and support systems to this end. Users have access to tools such as deposit limits, session tracking, and options for self-exclusion, in addition to resources aimed at assisting friends and family. The service takes measures against underage gambling and works in partnership with external organizations to offer help and counsel for gambling responsibly.
Tool | Description |
Track My Activity | Keep a detailed record of your betting history. |
Deposit Limits | Manage the amount you can deposit within specific timeframes. |
Spend Limits | Set limits on the amount you can risk in sports betting and gaming. |
Session Limits | Monitor your playing time to promote responsible habits. |
Time Out | Temporarily suspend gambling activities for a break. |
Self Exclusion | Take an extended break to regain control over gambling. |
Protection of Minors | Prevents individuals under the age of 21 from gambling, adhering to legal requirements. |
Support for Friends and Family | Provides guidance on assisting friends and family facing gambling-related challenges. |
Independent Support Organizations | Offers information about independent support organizations for free and confidential advice. |
Security & Licensing
Betway demonstrates its dedication to offering a secure and responsible gaming experience by adhering to rigorous user security protocols and compliance with local regulatory mandates. The company implements a range of protective measures, including the adoption of advanced TLS encryption to safeguard user data, the establishment of secure web protocols, the deployment of strong firewalls, and the operation of a certified Information Security Management System. By securing licenses across various jurisdictions, Betway not only ensures legal compliance but also reinforces its commitment to maintaining the highest standards of safety and integrity for its users' information.
Feature | Description |
Licensed in Multiple States | Holds licenses in various states wherein Betway is active. |
Data Encryption | Employs TLS encryption to secure user data during transmission. |
Secure Pages | Utilizes TLS encryption on all website pages, indicated by a padlock symbol in the address bar. |
Firewalls | Has robust firewalls in place to prevent unauthorized server access. |
Certified Information Security | Operates an ISO/IEC 27001:2013 certified Information Security Management System (ISMS) for data safeguarding. |
Education
Betway Sportsbook enriches its users' experience by offering a comprehensive learning section aimed at unravelling the complexities of sports betting. Dubbed "Betting Education Hub," this resource covers a wide array of topics from the basics of different bet types, understanding key betting terms, to insights into the most followed sports markets. It navigates newcomers through the process of setting up an account, elucidates "Betting Fundamentals" such as how to place bets, grasp American odds, and navigate the dynamics of live in-play betting.
Moreover, Betway clarifies advanced betting concepts like 'Cash Out', 'Build A Bet' (Betway's version of 'Same Game Parlay'), and the nuances of bet settlement. The platform also illuminates on favored betting choices including Straight Bets, Each Way Bets, and Parlays, and further details on widely popular sports markets like the Money Line, Spread, and Totals. Through its educational content, Betway seeks to furnish its patrons with the insights required to make well-informed betting decisions, enhancing their overall betting journey.
About Betway
Betway Sportsbook has carved out a significant niche since its international launch in 2006. Originally established to cater to European markets, Betway has successfully extended its reach to the United States, diving into the burgeoning US and Canada sports betting landscape with a well-received offering. As part of the Betway Group, owned by Super Group, the company operates as a privately held entity, not publicly traded on any stock exchange. This strategic positioning allows Betway to tailor its services closely to market demands without the immediate pressures of public investors. In the US, Betway has made a notable entrance, securing legal standing in several states including Arizona, Colorado, Indiana, Iowa, New Jersey, Ohio, Pennsylvania, Virginia, and Louisiana. Focused on providing a robust selection of betting markets, competitive odds, and enticing welcome offers, Betway is dedicated to offering an engaging and comprehensive betting experience to American sports enthusiasts.
FAQs
Final Thoughts
Betway Sportsbook has made its mark in the US and Canada, positioning itself as a notable presence in the online sports betting landscape. The platform offers a variety of sports and markets for betting, catering to a diverse audience with interests ranging from mainstream sports like basketball and football to more niche offerings. Betway's operation in these regions is characterized by its adherence to local regulatory standards, ensuring a compliant and secure environment for bettors. The sportsbook's commitment to responsible gambling is evident through the implementation of tools and resources designed to promote safe betting practices among its users.
In the US, Betway has obtained licenses in several states, allowing it to operate legally and offer its sports betting services to residents within those jurisdictions. Similarly, in Canada, where recent changes in legislation have opened up the online sports betting market, Betway has been active in securing its position and offering competitive betting options to Canadian sports fans.