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SuperBook Pros & Cons
What Users Say About Their Overall Experience
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They've got a shell game where they can blame their payment processor for all faults. Won't let you withdraw. their partner will run unauthorized hard inquiries on your credit and lower your score.
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Key Statistics & Features
Feature | Detail |
---|---|
Founded | 1993 |
Headquarters | Las Vegas, NV |
Welcome Offer | $250 Every First Bet Wins Bonus |
Min. Deposit | $10 |
Betting App | iOS & Android |
Desktop | Yes |
Withdrawal Time | Instant, or up to a two weeks depending on method |
Payment Methods | Visa, Mastercard, Discover credit and debit cards, PaySafe, Play+ Card, PayPal, Wire Transfer. |
Support | 24/7 Live Chat, Email, Social Media |
Markets | 20+ NFL, NBA, NHL, MLB, etc. |
Availability | AZ, CO, IO, MA, NV, NJ, OH, TE, VA |
SuperBook Bonuses
SuperBook $250 Every First Bet Wins Bonus Review
Superbook UFC Same Game Parlay with Doubler
SuperBook Refer-A-Friend Bonus
Bonuses User Reviews
Not enough data
Slow and odds boosts page doesn't load. 2 stars for the new user promo. Drops off after that.
Do NOT use this. I won some money and they randomly cut my betting limit to 20 dollars. The vig on money lines is good but when they cut you to 20 bucks who cares? It's shameful. Update: they said they cut limits because I bet on something where they posted the wrong odds. Lol pay the vig. give almost zero bonuses and you're an unpaid proofreader. You have a whole group of people dedicated to separating bettors from their money and we're supposed to check if your in game odds are right? LOL
Where is SuperBook Legal?
SuperBook Sportsbook adheres to the legal age and geographic guidelines established in the U.S. for sports betting. Before diving into the specifics, it's essential to note that only those who are over 21 years old, are permitted to place bets.
Arizona | Colorado | Iowa | Maryland | Nevada | New Jersey | Ohio | Tennessee | Virginia
User Experience
SuperBook’s desktop platform features a color scheme of black, white, and gold. Upon landing on the homepage, users are presented with sections displaying sports events, both live and upcoming, promotional offers, and more. On the left, the site features the “SB Favorites” menu with the most popular leagues according to their customers. Dropdown menus are present throughout, offering selections and options for various site functionalities. The arrangement of features aims to facilitate user navigation and access to information.
How to Sign-Up at SuperBook
Creating an account with SuperBook Sportsbook is designed to be user-friendly, while ensuring the highest standards of security are met. Here's a detailed guide on the registration process:
- Visit the SuperBook Site:
- Navigate to the SuperBook website.
- Locate and click on the 'Join Now' button, which is prominently placed at the top right corner, adjacent to the login button.
- User Information:
- Input your email address.
- Choose a unique username and a strong password for your account.
- If you have a promotional code, this is where you enter it.
- Personal Details:
- Provide your full legal name.
- Enter the last four digits of your Social Security Number (SSN).
- Fill in your Date of Birth (DoB).
- Include your current residential address.
- Contact Information:
- Add your mobile phone number.
- Select and answer security questions, which are essential for account recovery and additional security.
- Agreements and Confirmation:
- Carefully read through the terms and conditions.
- Check the box to confirm your agreement with the terms.
- Finalize Registration:
- Submit your registration.
- Be prepared to possibly provide additional contact details if requested.
- Activation and Location Services:
- Ensure that location services are activated on your device. This is crucial as SuperBook may need to verify your geographical location for legal compliance.
It's important to follow these steps carefully to ensure a smooth and secure registration process. Upon completion, you'll be set to start exploring the offerings of SuperBook Sportsbook.
SuperBook Betting Apps Overview
The SuperBook Betting app, compatible with iOS and Android platforms, is a digital application designed for sports betting. This app replicates the layout and color scheme of the SuperBook desktop site, ensuring a consistent user interface across devices. It is structured to provide functionality for sports betting, featuring various markets and betting options. The app's design emphasizes ease of use, with a focus on facilitating smooth and quick interactions for placing bets.
In terms of technical aspects, the SuperBook app is engineered to offer fast loading speeds, an important feature for real-time sports betting. It allows users to access their accounts, manage bets, and view live odds. The navigation system within the app is set up to enable users to move between different sports and betting markets, although the complexity of this system varies.
The app integrates necessary security measures to protect user data and transactions. Additionally, it requires users to have location services enabled to comply with regional betting laws and regulations.
Where to Download the Apps
Download Superbook iOS App on the AppStore.
Download SuperBook Sportsbook on Google Play.
What Real Users Say About the Betting App Experience
Not enough data
Slow and odds boosts page doesn't load. 2 stars for the new user promo. Drops off after that.
Do NOT use this. I won some money and they randomly cut my betting limit to 20 dollars. The vig on money lines is good but when they cut you to 20 bucks who cares? It's shameful. Update: they said they cut limits because I bet on something where they posted the wrong odds. Lol pay the vig. give almost zero bonuses and you're an unpaid proofreader. You have a whole group of people dedicated to separating bettors from their money and we're supposed to check if your in game odds are right? LOL
Sports & Leagues at SuperBook
Betting Markets
SuperBook Sportsbook provides an extensive range of betting markets, catering to different preferences and interests of bettors. This variety ensures that users have access to a wide spectrum of betting types, each offering unique ways to engage with sports events. Below are some of the standard betting options commonly available at SuperBook:
Bet Type | SuperBook Offers |
---|---|
Moneyline | ✔ |
Point Spread | ✔ |
Over/Under (Totals) | ✔ |
Props (team/player/score) | ✔ |
Futures | ✔ |
Parlays | ✔ |
Teasers | ✔ |
Round Robins | ✔ |
Live In-Play Betting | ✔ |
Asian Handicap | ✔ |
Half-time/Full-time | ✔ |
Outrights | ✔ |
Accumulators | ✔ |
Period Betting | ✔ |
If Bets | ✔ |
What Users Say About SuperBook's Markets
Not enough data
SuperBook Odds
SuperBook Sportsbook provides a spectrum of odds that aligns with the offerings of many other sportsbooks in the market. Typically, the juice or vig attached to their odds stands at 10%, a standard rate seen across the industry.
An additional feature within SuperBook's platform is the "Odds Boosts" section. This segment is dedicated to presenting odds that have been enhanced, translating to potentially different payouts than the original lines. The odds boosts cover an assortment of sports and events, allowing users to view and compare the enhanced odds with their standard counterparts. It's a straightforward way for bettors to identify and select lines that have undergone modifications. As with all odds, it's advisable for users to be aware and considerate of their betting choices.
Here is an odds comparison between SuperBook and other sportsbooks:
Event/Match | SuperBook Odds | DraftKings Odds | ESPN BET Odds | FanDuel Odds |
Bulls vs. Lakers, Moneyline | -125 +105 | -125 +105 | -125 +105 | -118 +100 |
Wild vs. Ducks Moneyline | -110 -110 | -110 -110 | -105 -115 | -105 -114 |
Tyson Fury vs. Oleksandr Usyk | -138 +110 | -140 +110 | -130 Even | -138 +108 |
What Users Say About SuperBook's Odds
Not enough data
Slow and odds boosts page doesn't load. 2 stars for the new user promo. Drops off after that.
Do NOT use this. I won some money and they randomly cut my betting limit to 20 dollars. The vig on money lines is good but when they cut you to 20 bucks who cares? It's shameful. Update: they said they cut limits because I bet on something where they posted the wrong odds. Lol pay the vig. give almost zero bonuses and you're an unpaid proofreader. You have a whole group of people dedicated to separating bettors from their money and we're supposed to check if your in game odds are right? LOL
Payments & Withdrawals
SuperBook Sportsbook's banking section caters to its customers by offering a range of deposit and withdrawal methods, structured to facilitate seamless financial transactions. While their deposit options are currently somewhat limited, SuperBook accepts various methods.
Name | Deposit | Withdraw | ||||
---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
VISA | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
Mastercard | 0-1 day | $1 | 2% | 2-7 days | $50000 | 2% |
Discover | 0-1 day | $1 | 2.8% | N/A | N/A | N/A |
Debit Cards | 0-1 day | $1 | 0.76% | N/A | N/A | N/A |
paysafecard | 0-2 days | $10 | 3.9% | N/A | N/A | N/A |
Play+ | 0-1 day | $5 | 0% | 2-7 days | $25000 | 1.9% |
PayPal | 0-3 days | $10 | 1.9% | 2-7 days | $60000 | 1.9% |
What Users Say About SuperBook's Banking Options
Not enough data
They've got a shell game where they can blame their payment processor for all faults. Won't let you withdraw. their partner will run unauthorized hard inquiries on your credit and lower your score.
Do NOT use this. I won some money and they randomly cut my betting limit to 20 dollars. The vig on money lines is good but when they cut you to 20 bucks who cares? It's shameful. Update: they said they cut limits because I bet on something where they posted the wrong odds. Lol pay the vig. give almost zero bonuses and you're an unpaid proofreader. You have a whole group of people dedicated to separating bettors from their money and we're supposed to check if your in game odds are right? LOL
Customer Support
Our team took an exhaustive look into SuperBook Sportsbook's customer support infrastructure, assessing its effectiveness, promptness, and overall service caliber. One major drawback is the lack of 24/7 support. SuperBook maintains its support hours from 4:00 am PT to 11:00 pm PT, while New Jersey's support hours differ slightly, spanning from 4:00 am PT to 8:00 pm PT.
Presented below is a neutral breakdown of our observations:
- Speed and Effectiveness: Our team contacted SuperBook's support throughout various intervals of the day, with queries spanning from technical difficulties to betting-related issues. We noted that SuperBook provided answers in a very timely manner, exhibiting a genuine willingness to help.
- Live Chat: One can kickstart a live chat session by clicking on the "contact us" icon on their main support page. SuperBook's live chat is available during specific customer support hours only and it is not a 24/7 service.
- Agent Interaction: For a comprehensive assessment, we carried out a 'day in the life' test, activating live chat sessions at different moments in a single day. Here’s an overview of our findings:
Time of Day | Average Response Time |
---|---|
9:00 am PT | 3 minutes |
1:00 pm PT | 3 minutes and 45 seconds |
6:00 pm PT | 4 minutes |
8:00 pm PT | 4 minutes and 50 seconds |
- Social Media: SuperBook maintains social media profiles across various platforms and connects with its users through posts and direct messaging. The social media team makes multiple posts regularly and is in contact with its community throughout the course of the day. To follow Superbook on social media: Twitter | Instagram | Facebook
Contact SuperBook Customer Support
Customer Support Player Reviews
Not enough data
Do NOT use this. I won some money and they randomly cut my betting limit to 20 dollars. The vig on money lines is good but when they cut you to 20 bucks who cares? It's shameful. Update: they said they cut limits because I bet on something where they posted the wrong odds. Lol pay the vig. give almost zero bonuses and you're an unpaid proofreader. You have a whole group of people dedicated to separating bettors from their money and we're supposed to check if your in game odds are right? LOL
Additional Features
Feature | Description |
---|---|
Live In-Play Betting | Offers live in-play betting for sports such as basketball, soccer, football, and baseball, with dedicated tabs and game statistics. |
SuperContest | An annual pro football handicapping contest, primarily in Nevada, requiring in-person registration at Westgate Las Vegas SuperBook®. |
Loyalty Program | An invitation-only loyalty program, open to individuals with significant engagement or VIP status at other platforms. |
Same Game Parlays | Allows bettors to create parlays within a single game, combining multiple bets from the same event. |
Responsible Gambling
SuperBook provides its members with resources and tools to promote responsible gaming. Understanding the enjoyment many derive from wagering, SuperBook also underscores the importance of safeguarding against potential risks. Drawing from its longstanding presence in the industry, SuperBook is committed to raising awareness about both underage and problem gambling.
Tool/Resource | Description |
---|---|
Account Discontinuation | Customers can request to discontinue their accounts at any time. |
Exclusion from Communications | Option to be removed from the emailing list and promotional messages. |
Customer Exclusion Rights | SuperBook reserves the right to exclude customers at its discretion. |
Awareness of Problem Gaming Signs | Encourages awareness of common warning signs of problem gaming. |
Problem Gaming Helpline | Provides a helpline number (800-522-4700) for gambling problem assistance. |
New Jersey Casino Gambling Self-Exclusion Program | In-person application for self-exclusion available in New Jersey. |
Security & Licensing
Category | Description |
---|---|
License & Regulation | Licensed in multiple U.S. states with approvals from bodies like Colorado Department of Revenue, New Jersey Division of Gaming Enforcement, Arizona Department of Gaming, Nevada Gaming Control Board, etc. |
Browsing | Personal identifiable information is not automatically collected on the website unless specifically provided by the user. |
Age Restrictions | Website not designed for children, with no intentional gathering of information from individuals under 21. |
Information Protection | User data is confidential, stored on protected servers with firewalls. Complies with international regulations including GDPR. Provisions for informing users in case of a security breach. |
Education
SuperBook demonstrates a commitment to equipping bettors with a foundational knowledge base through their educational resources. Under the "On-Air" menu, where users can access a variety of content designed to inform and guide.
One notable feature is the "SportsBetting 101" section, which aims to lay the groundwork for understanding the basics of sports betting. This segment can be particularly helpful for newcomers, ensuring they have a grasp of key concepts before diving deeper into the betting world.
Additionally, SuperBook offers podcasts that discuss various aspects of betting. These audio sessions provide insights, analysis, and discussions that can be both informative and engaging for listeners, regardless of their experience level.
About SuperBook
SuperBook Sports, founded in 1993, is a sports betting entity that has provided real-time odds to bettors for multiple sports categories. The brand has its roots in SuperBook Westgate Las Vegas and has since expanded its reach by introducing mobile applications. These applications are accessible in various U.S. states including Arizona, Colorado, Iowa, Maryland, Nevada, New Jersey, Ohio, Tennessee, and Virginia.
The company structure includes a team of oddsmakers with a combined experience that exceeds 100 years. Jay Kornegay is the Vice President of Sportsbook Operations and operates from The SuperBook at the Westgate Hotel and Casino. He began his association with SuperBook at the Westgate in 2004. Collaborating with Kornegay are industry professionals such as John Murray, Ed Salmons, and Jeff Sherman. Their roles and backgrounds vary, with each having specific areas of specialization in the sports betting domain.
This review will further analyze SuperBook Sports in terms of its platform availability across iOS, Android, and desktop interfaces. SuperBook is owned and operated by SBOpco, LLC., a privately held company.