We make every effort to protect the personal data of visitors. Any information provided by our visitors via this website when using the services of the website will be used solely in accordance with this privacy policy. Responsible Gambling has the right to change the privacy policy by amending the text. We recommend you check this page from time to time to keep updated of the current privacy policy.
By filling in our complaint form, a visitor gives us the following information:
- Player name
- Player’s contact information, including email address
- Username / login at online bookmaker
- The type of the dispute
- The content of the dispute
- Attached documents and files (where applicable)
- Any other information that the visitor finds necessary to provide
By making a complaint, the visitor agrees that Responsible Gambling will reveal the following information to the bookmaker:
- Player name
- Player contact information, including your email address
- Username / login at online bookmaker
- The type of the dispute
- The content of the dispute
- Attached documents and files
By making a complaint, the visitor agrees that Responsible Gambling may publish the following information on the website:
- The type of the dispute
- The name of the bookmaker
- The content of the dispute
- Attached documents and files (with deleted or blurred personal information)
By making a complaint, the visitor agrees that the bookmaker will disclose to Responsible Gambling the following information:
- Personal information
- Betting history
- The history of deposits and payments
- The history of visits by time and IP-addresses