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Responsible Gaming Network

Non-profit that promotes responsible gaming and gambling among Canadians

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Privacy Policy

We make every effort to protect the personal data of visitors. Any information provided by our visitors via this website when using the services of the website will be used solely in accordance with this privacy policy. Responsible Gaming Network has the right to change the privacy policy by amending the text. We recommend you check this page from time to time to keep updated of the current privacy policy.

By filling in our complaint form, a visitor gives us the following information:

  • Player name
  • Player’s contact information, including email address
  • Username / login at online bookmaker
  • The type of the dispute
  • The content of the dispute
  • Attached documents and files (where applicable)
  • Any other information that the visitor finds necessary to provide

By making a complaint, the visitor agrees that Responsible Gaming Network will reveal the following information to the bookmaker:

  • Player name
  • Player contact information, including your email address
  • Username / login at online bookmaker
  • The type of the dispute
  • The content of the dispute
  • Attached documents and files

By making a complaint, the visitor agrees that Responsible Gaming Network may publish the following information on the website:

  • The type of the dispute
  • The name of the bookmaker
  • The content of the dispute
  • Attached documents and files (with deleted or blurred personal information)

By making a complaint, the visitor agrees that the bookmaker will disclose to Responsible Gaming Network the following information:

  • Personal information
  • Betting history
  • The history of deposits and payments
  • The history of visits by time and IP-addresses

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A non-profit organization that promotes responsible gaming and gambling among Canadians
Email: info@rg.org

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